Title: Zelune Luxury Lagoon Resort Bacalar Adults only - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=42347317&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Zelune Luxury Lagoon Resort Bacalar Adults only Travelers find both relaxation and adventure at the water's edge, where evenings by the firepit balance days spent paddleboarding across clear lake waters ## Photo gallery for Zelune Luxury Lagoon Resort Bacalar Adults only ![Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas - Zelune Luxury Lagoon Resort Bacalar Adults only (Bacalar)](https://images.trvl-media.com/lodging/43000000/42350000/42347400/42347317/412f652d.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior - Zelune Luxury Lagoon Resort Bacalar Adults only (Bacalar)](https://images.trvl-media.com/lodging/43000000/42350000/42347400/42347317/62351be1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium Room, Private Pool | Terrace/patio - Zelune Luxury Lagoon Resort Bacalar Adults only (Bacalar)](https://images.trvl-media.com/lodging/43000000/42350000/42347400/42347317/e3c1d42a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium Room, Balcony, Lagoon View | Terrace/patio - Zelune Luxury Lagoon Resort Bacalar Adults only (Bacalar)](https://images.trvl-media.com/lodging/43000000/42350000/42347400/42347317/500ec841.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - Zelune Luxury Lagoon Resort Bacalar Adults only (Bacalar)](https://images.trvl-media.com/lodging/43000000/42350000/42347400/42347317/4afbfb89.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Boutique Las Nubes Bacalar offers a peaceful lakeside retreat with breakfast included. Guests enjoy evenings by the firepit after days of paddleboarding or boating. Nearby nature reserves provide exploration opportunities for active travelers. ## Reviews 9.6 Exceptional ## Popular amenities - Pool - Spa - Parking included - Free WiFi - Restaurant - Air conditioning ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-15&endDate=2026-02-16&selected=42347317&PinnedHotelID=42347317&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-15&endDate=2026-02-16&selected=42347317&PinnedHotelID=42347317&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-16&endDate=2026-02-17&selected=42347317&PinnedHotelID=42347317&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-16&endDate=2026-02-17&selected=42347317&PinnedHotelID=42347317&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=42347317&PinnedHotelID=42347317&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=42347317&PinnedHotelID=42347317&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=42347317&PinnedHotelID=42347317&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=42347317&PinnedHotelID=42347317&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 11 of 11 rooms ### View all photos for Standard Room, Garden View ![Standard Room, Garden View](https://images.trvl-media.com/lodging/43000000/42350000/42347400/42347317/9f55bb86.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, Garden View ### Highlights Balcony Air conditioning Hypo-allergenic bedding Renovated in 2025 Premium bedding Blackout drapes/curtains Down duvet Ceiling fan - Garden view - 1 bedroom - Sleeps 2 - 1 Double Bed ### View all photos for Deluxe Room, Garden View ![Deluxe Room, Garden View](https://images.trvl-media.com/lodging/43000000/42350000/42347400/42347317/7bda9a30.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, Garden View 10.0 Exceptional 1 review ### Highlights Balcony Air conditioning Hypo-allergenic bedding Renovated in 2025 Separate bedroom Premium bedding Down duvet Ceiling fan - Garden view - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Superior Room, 2 Double Beds, Garden View ![Superior Room, 2 Double Beds, Garden View](https://images.trvl-media.com/lodging/43000000/42350000/42347400/42347317/bd03dcec.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 2 Double Beds, Garden View ### Highlights Balcony Air conditioning Free rollaway/extra beds Hypo-allergenic bedding Renovated in 2025 Premium bedding Blackout drapes/curtains Down duvet - Garden view - 1 bedroom - Sleeps 5 - 2 Double Beds ### View all photos for Superior Room, 1 King Bed, Garden View ![Superior Room, 1 King Bed, Garden View](https://images.trvl-media.com/lodging/43000000/42350000/42347400/42347317/e081105f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 King Bed, Garden View ### Highlights Balcony Air conditioning Free rollaway/extra beds Hypo-allergenic bedding Renovated in 2025 Premium bedding Blackout drapes/curtains Down duvet - Garden view - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Premium Room, Partial Lake View ![Premium Room, Partial Lake View](https://images.trvl-media.com/lodging/43000000/42350000/42347400/42347317/e99181da.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, Partial Lake View 8.0 Very good 1 review ### Highlights Balcony Air conditioning Hypo-allergenic bedding Renovated in 2025 Premium bedding Blackout drapes/curtains Down duvet Ceiling fan - Partial lake view - Sleeps 3 - 1 King Bed ### View all photos for Premium Room, Private Pool ![Premium Room, Private Pool](https://images.trvl-media.com/lodging/43000000/42350000/42347400/42347317/7847e408.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, Private Pool ### Highlights Balcony Private pool Air conditioning Hypo-allergenic bedding Renovated in 2025 Separate bedroom Premium bedding Down duvet - Garden view - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Premium Room, Private Pool, Partial Lake View ![Premium Room, Private Pool, Partial Lake View](https://images.trvl-media.com/lodging/43000000/42350000/42347400/42347317/w700h488x0y0-be4c91ba.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, Private Pool, Partial Lake View ### Highlights Balcony Private pool Air conditioning Hypo-allergenic bedding Renovated in 2025 Premium bedding Blackout drapes/curtains Down duvet - Partial lake view - Sleeps 3 - 1 King Bed and 1 Large Twin Sofa Bed ### View all photos for Panoramic Room, Lake View ![Premium bedding, down comforters, minibar, in-room safe](https://images.trvl-media.com/lodging/43000000/42350000/42347400/42347317/6aa207f6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Panoramic Room, Lake View ### Highlights Balcony Air conditioning Hypo-allergenic bedding Renovated in 2025 Separate bedroom Premium bedding Down duvet Ceiling fan - Lake view - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Premium Room, Balcony, Lagoon View ![Premium Room, Balcony, Lagoon View](https://images.trvl-media.com/lodging/43000000/42350000/42347400/42347317/e068f1d0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, Balcony, Lagoon View 10.0 Exceptional 1 review ### Highlights Balcony Air conditioning Hypo-allergenic bedding Renovated in 2025 Separate bedroom Premium bedding Down duvet Ceiling fan - Lagoon view - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Premium Room, Terrace, Lake View ![Premium bedding, down comforters, minibar, in-room safe](https://images.trvl-media.com/lodging/43000000/42350000/42347400/42347317/5fe5f8e2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, Terrace, Lake View ### Highlights Balcony Air conditioning Hypo-allergenic bedding Renovated in 2025 Premium bedding Blackout drapes/curtains Down duvet Ceiling fan - Lake view - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Exclusive Room, Balcony, Lagoon View ![Premium bedding, down comforters, minibar, in-room safe](https://images.trvl-media.com/lodging/43000000/42350000/42347400/42347317/6aa207f6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Exclusive Room, Balcony, Lagoon View ### Highlights Balcony Air conditioning Hypo-allergenic bedding Renovated in 2025 Separate bedroom Premium bedding Down duvet Ceiling fan - Lagoon view - 1 bedroom - Sleeps 3 - 1 King Bed and 1 Large Twin Sofa Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FBacalar-Hotels-Las-Nubes-By-MIJ.h42347317.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FBacalar-Hotels-Las-Nubes-By-MIJ.h42347317.Hotel-Information) ## About the area Located in Bacalar, Zelune Luxury Lagoon Resort Bacalar Adults only is in the suburbs and on the waterfront. Fort of San Felipe is a notable landmark, and the area's natural beauty can be seen at Lake Bacalar and Laguna Bacalar Ecological Park. Canal de los Piratas and Municipal Spa of Bacalar are two other places to visit that come recommended. Take an opportunity to explore the area for outdoor excitement like ecotours. [Visit our Bacalar travel guide](https://www.expedia.ca/Bacalar.dx6131112) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C18.71196%2C-88.38074&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=TIJMex3ob-259OArtc7Zj1duXe4=) Carretera Bacalar-Carrillo Puerto, km. 23.8 C.P., Bacalar, QROO, 77930 ### What's nearby - ![limestone formations with two swimmers in a shallow and brilliant blue color water. Laguna Bacalar. Yucatan. Mexico](https://images.trvl-media.com/place/553248635810196546/d2e02438-4300-4419-8f45-6629e3b6d318.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Lake Bacalar 11 min walk \- 1.0 km - ![Stromatolites in the crystal-clear waters of Bacalar Lake, Mexico. Ancient natural formations in a stunning tropical setting. Nature, geology, and travel concept](https://images.trvl-media.com/place/553248635976265000/08f22085-b549-403e-8679-98146fdf1fde.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Laguna Bacalar Ecological Park 6 min drive \- 4.3 km - ![San Felipe fort in Bacalar](https://images.trvl-media.com/place/6320801/7c3f7acd-96bc-4c86-956e-378b2aa56f45.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Fort of San Felipe 6 min drive \- 5.0 km - ![Beautiful landscape with stromatolites, Bacalar in Mexico](https://images.trvl-media.com/place/553248635975995712/db1f08ad-0cb1-416a-96cf-5fe6c28a5a42.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Cenote Cocalitos 11 min drive \- 9.3 km - ![Last one here](https://images.trvl-media.com/place/6131112/32096171-6310-4087-a8ff-c14395c341fc.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Cenote Azul 11 min drive \- 9.6 km ### Getting around - Chetumal, Quintana Roo (CTM-Chetumal Intl.) 39 min drive ### Restaurants - asadero el establo 3 min drive - Las Miches De La 1 5 min drive - Marisqueria El Taco Loco 2 min drive - Pueblo Pirata 2 min walk - Xoloitzcuintle Bacalar 5 min drive ## About this property ### Zelune Luxury Lagoon Resort Bacalar Adults only Upscale hotel remodeled in 2025 and located near Lake Bacalar Located close to Laguna Bacalar Ecological Park and Fort of San Felipe, Zelune Luxury Lagoon Resort Bacalar Adults only provides a poolside bar, a terrace, and a firepit. Active travelers can enjoy paddleboards, bodyboards, and boating at this hotel. Indulge in a deep-tissue massage, aromatherapy, and a facial at the onsite spa. Be sure to enjoy a meal at Tizmiche, the on-site fine-dining restaurant. Yoga classes are offered at the 24-hour gym; other things to do include kayaking and boat tours. Stay connected with free WiFi in public areas, and guests can find other amenities such as a garden and an outdoor entertainment area. You'll also enjoy perks such as: - An outdoor pool along with pool umbrellas - Free self parking - Cooked-to-order breakfast (surcharge), a theme park shuttle, and barbecue grills - Tour/ticket assistance, a 24-hour front desk, and a bodyboard on site Room features All guestrooms at Zelune Luxury Lagoon Resort Bacalar Adults only feature thoughtful touches such as premium bedding and laptop-friendly workspaces, as well as amenities like air conditioning and safes. Other conveniences in all rooms include: - Hypo-allergenic bedding and down comforters - Bathrooms with designer toiletries and showers - Wardrobes/closets, balconies, and eco-friendly cleaning products ## Similar properties ![Premium bedding, down comforters, minibar, in-room safe](https://images.trvl-media.com/lodging/67000000/66430000/66425600/66425545/6fd6b71c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Our Habitas Bacalar – Adults Only Bacalar - Breakfast included - Spa - Parking included - Free WiFi 9.6 Exceptional 268 reviews CA $376 CA $459 total includes taxes & fees Feb 27 - Feb 28 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-27&endDate=2026-02-28&selected=66425545&PinnedHotelID=66425545&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/78000000/77870000/77862200/77862144/180-7057709a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Akalki Hotel y Centro Holistico Bacalar - On private beach - Spa - Parking included - Free WiFi 9.4 Exceptional 130 reviews CA $402 CA $491 total includes taxes & fees Feb 16 - 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Mar 2 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=4239297&PinnedHotelID=4239297&HadPinnedHotel=true®ionId=-1&adults=2) ![Master Suite with Private Heated Pool.](https://images.trvl-media.com/lodging/107000000/106760000/106752000/106751998/6a36dfb6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Amaranto Hotel Boutique Bacalar - Pool - Breakfast included - Spa - Free WiFi 9.8 Exceptional 53 reviews CA $264 CA $323 total includes taxes & fees Feb 25 - Feb 26 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-25&endDate=2026-02-26&selected=106751998&PinnedHotelID=106751998&HadPinnedHotel=true®ionId=-1&adults=2) ![Dock](https://images.trvl-media.com/lodging/91000000/90330000/90321200/90321187/2a3c8f47.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Naya Bacalar Hotel Bacalar - Pool - Breakfast included - Spa - Parking included 9.4 Exceptional 18 reviews CA $193 CA $237 total includes taxes & fees Feb 18 - Feb 19 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-18&endDate=2026-02-19&selected=90321187&PinnedHotelID=90321187&HadPinnedHotel=true®ionId=-1&adults=2) ![Standard Double Room, Garden View | View from room](https://images.trvl-media.com/lodging/33000000/32870000/32865400/32865394/4c193bea.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Carolina Bacalar Bacalar - On private beach - Pool - Spa - Kids pool 9.4 Exceptional 302 reviews CA $214 CA $263 total includes taxes & fees Feb 16 - Feb 17 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-16&endDate=2026-02-17&selected=32865394&PinnedHotelID=32865394&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=42347317&PinnedHotelID=42347317&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=42347317,66425545,77862144,26958274,93521563) ## Property amenities ### Internet - Available in some public areas: Free WiFi ### Parking and transportation - Height restrictions apply for onsite parking - 24-hour train station pick-up and drop-off shuttle (surcharge) - Train station shuttle on request - Bus station shuttle (surcharge) - Theme park shuttle (surcharge) - Free uncovered self parking on site ### Food and drink - Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: MXN 300 to 600 per person - A bar/lounge - A poolside bar - A restaurant - Couples/private dining - Private picnics ### Restaurants on site - Bar - Tizmiche ### Things to do - 24-hour gym - Boat - Boat tours - Bodyboard - Books - Full-service spa - Kayaking - Outdoor pool - Paddleboard - Sail boat - TV in common areas - Winery release events - Yoga classes ### Conveniences - 24-hour front desk - Guidebooks - Luggage storage - Water dispenser ### Guest services - Concierge services - Housekeeping (daily) - Proposal/romance packages - Tour and ticket assistance - Wedding services ### Outdoors - Barbecue grill - Dock - Firepit - Garden - In a nature reserve - On a lake - Outdoor entertainment area - Outdoor furniture - Picnic area - Pool umbrellas - Terrace - Vegetable garden ### Full-service spa - Aromatherapy - Body scrubs - Deep-tissue massages - Facials - Hot stone massages - In-room massages - Spa open daily ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Gravel flooring in public areas - Low-height electrical outlets in bathroom - Upper floors accessible by stairs only - Well-lit path to entrance ### More - 2 floors - 3 buildings - At least 80% lighting from LEDs - At least 80% of food locally-sourced - Built in 100 - Communal living room - Comprehensive food waste policy - Comprehensive recycling policy - Designated smoking areas - Eco-friendly cleaning products used - Humane treatment of captive wild animals - Local culture and ecosystem education - Locally-owned and organized tours and activities - Renovated entire property - October 2025 - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options - Water dispenser usage encouraged ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Hypo-allergenic bedding - Premium bedding ### Bathroom - Designer toiletries - Hair dryer - Private bathroom - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Food and drink - Champagne service - Espresso maker - Free bottled water - Limited room service - Meal delivery service - Minibar - Restaurant dining guides ### More - Air conditioning - Ceiling fan - Cleaning products are eco-friendly - Desk - Eco-friendly toiletries - Energy-saving switches in guestrooms - Iron/ironing board - Laptop workspace - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Early check-in subject to availability Early check-in fee: MXN 450 Contactless check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available Late check-out subject to availability Late check-out fee: MXN 500 ### Special check-in instructions This property offers transfers from the train station and bus station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds This property welcomes adults only Rollaway/extra beds are available for MXN 500.0 per day ### Property payment types ## Important information ### Optional extras - Fee for cooked-to-order breakfast: approximately MXN 300 to 600 per person - Early check-in fee: MXN 450 (subject to availability) - Late check-out fee: MXN 500 (subject to availability) - Rollaway bed fee: MXN 500.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Cashless transactions are available This property uses a grey water recycling system and eco-friendly cleaning products This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property does not have elevators Pool access available from 8:00 AM to 8:00 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property A car is not required for transportation to and from this property Parking height restrictions apply This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Las Nubes by MIJ Las Nubes Bacalar Las Nubes Bacalar Bacalar Hotel Boutique Las Nubes Bacalar Hotel Hotel Boutique Las Nubes Bacalar Bacalar Hotel Boutique Las Nubes Bacalar Hotel Bacalar ## Frequently asked questions ### Does Zelune Luxury Lagoon Resort Bacalar Adults only have a pool? ### How much does it cost to stay at Zelune Luxury Lagoon Resort Bacalar Adults only? ### Is Zelune Luxury Lagoon Resort Bacalar Adults only pet-friendly? ### How much is parking? ### What time is check-in at Zelune Luxury Lagoon Resort Bacalar Adults only? ### What time is check-out at Zelune Luxury Lagoon Resort Bacalar Adults only? ### Where is Zelune Luxury Lagoon Resort Bacalar Adults only located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Zelune Luxury Lagoon Resort Bacalar Adults only Reviews 9.6 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.6 Cleanliness ### 9.0 Amenities ### 9.8 Staff & service ### 9.8 Property conditions & facilities 10 - Excellent 11 8 - Good 1 6 - Okay 1 4 - Poor 0 2 - Terrible 0 ## Reviews ### 10/10 Excellent #### Ida Jan 11, 2026 Liked: Cleanliness, amenities, property conditions & facilities Room was spotless and staff was very helpful and friendly. ##### Ida Stayed 1 night in Jan 2026 ### 10/10 Excellent #### Jess Nov 25, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staying here was one of the best decisions I could’ve made. The property looks completely renovated, with a very natural style that blends beautifully with the surroundings, yet it has all the comforts you need so you don’t feel like going anywhere else. It’s the kind of place you come to disconnect and enjoy an unforgettable romantic getaway. The rooms are spacious, with very comfortable, high-quality beds and linens, everything clean and tastefully done. The service from the staff deserves a special mention. Everyone was kind, attentive, and always one step ahead of what we needed. You could genuinely feel their commitment to making our stay as pleasant as possible. The lagoon club became my favorite spot: stunning views, direct access to the water, and an atmosphere that makes you want to stay there all day with a cocktail in hand. And the restaurant… it’s an experience on its own. Besides the food, which is on another level, they offer a pairing dinner where the chef explains each dish and the reasoning behind every element. It’s honestly one of the best gastronomic experiences I’ve had in all of Quintana Roo. I would absolutely return to this hotel every chance I get. 😍 ![](https://a.travel-assets.com/ugc/hotel-reviews/ba499485-bc35-4030-8037-fe97da5e7215-1764090913035.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/d501bf13-b576-479e-b4e8-220850f53f7b-1764090913101.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/5cc8dd01-8c3f-46f1-b1db-5d90f3e249b4-1764090913300.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/d2d6b4f3-27a9-476e-b466-011d4cb64887-1764090912072.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jess Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Manuel Feb 10, 2026 Liked: Cleanliness, property conditions & facilities La habitación está excelente! El personal muy amable y muy tranquilo el hotel para poder descansar, tuvimos acceso a los kajaks como amenidad del hotel excelente todo volveríamos!! ![Lugar muy agradable y tranquilo para disfrutar en pareja!!](https://a.travel-assets.com/ugc/hotel-reviews/e13cf534-a53e-4322-a162-16b5f5e3e636-1770737034459.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Manuel Stayed 2 nights in Feb 2026 ### 10/10 Excellent #### Leonie Feb 1, 2026 Liked: Cleanliness, amenities, property conditions & facilities Alles war mehr als super ##### Leonie Stayed 2 nights in Jan 2026 ### 6/10 Okay #### Mariana Becerril Jan 3, 2026 Liked: Staff & service, property conditions & facilities Disliked: Amenities La propiedad está bien, se ve que le están poniendo atención y la están recuperando y le están colocando como un hotel boutique ##### Mariana Becerril Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Polly Jan 12, 2026 ##### Polly Stayed 1 night in Jan 2026 ### 10/10 Excellent #### Maude Jan 9, 2026 ##### Maude Stayed 5 nights in Jan 2026 ### 8/10 Good #### Uriel Nov 4, 2025 ##### Uriel Stayed 1 night in Nov 2025 ## Expedia's Latest Trends ### Hotels > [Hotel Riu Dunamar - 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