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Mercure Pont d'Avignon Centre

4.0 star property
Art and nature blend at this eco-certified retreat where guests can play a round on the 18-hole golf course or enjoy local cuisine in a historic setting

Choose dates to view prices

Located in central Avignon, Mercure Pont d'Avignon Centre combines tranquility with culture. Visitors browse the art gallery, dine at Racine restaurant, shop at designer stores, or relax on the terrace. Guests consistently praise the attentive staff and well-maintained property.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
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About this property

Mercure Pont d'Avignon Centre

  • Upscale hotel near Palais des Papes
  • Located close to Pont Saint-Bénézet and Fort St-Andre, Mercure Pont d'Avignon Centre provides an adjacent golf course, a terrace, and an art gallery on site. The on-site local cuisine fine-dining restaurant, Racine, offers lunch and dinner. In addition to designer stores on site and dry cleaning/laundry services, guests can connect to free in-room WiFi.
  • Additional perks include:
    • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
    • Multilingual staff, luggage storage, and a front-desk safe
    • An elevator, bicycle tour information, and a 24-hour front desk
    • Guest reviews speak highly of the helpful staff and first-rate property condition
  • Room features
  • All 88 individually furnished rooms offer perks such as air conditioning, as well as amenities like free WiFi and safes.
  • Other amenities include:
    • Recycling, LED light bulbs, and eco-friendly cleaning products
    • Bathrooms with eco-friendly toiletries and tubs or showers
    • LCD TVs with cable channels
    • Wardrobes/closets, free infant beds, and electric kettles

Awards and affiliations

  • Eco-Certified Property
  • This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Exterior
Mercure Avignon Centre Palais des Papes
Avignon City Centre
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
8.4 out of 10, Very good, 722 reviews
The price is CA $209
CA $239 total
includes taxes & fees
May 27 - May 28
Mercure Avignon Centre Palais des Papes
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Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.75 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 18 per person
  • Covered self parking fee: EUR 26.80 per day (in/out privileges)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Parking height restrictions apply

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Frequently asked questions

Is Mercure Pont d'Avignon Centre pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Mercure Pont d'Avignon Centre?

As of May 21, 2026, prices found for a 1-night stay for 2 adults at Mercure Pont d'Avignon Centre on Jun 20, 2026 start from CA $218, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for EUR 26.80 per day.

What time is check-in at Mercure Pont d'Avignon Centre?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Mercure Pont d'Avignon Centre?

Check-out is at noon.

Where is Mercure Pont d'Avignon Centre located?

Located in Avignon City Centre, this golf hotel is steps from Pont Saint-Bénézet and Palais des Papes. Fort St-Andre and Castle of Châteauneuf-du-Pape are also within 12 mi (20 km). Avignon Central Station is 14 minutes by foot and Villeneuve-les-Avignon Station is 20 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.4

Very good

8.8

Cleanliness

9.4

Location

8.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 308 out of 730 reviews
Rating 8 - Good. 295 out of 730 reviews
Rating 6 - Okay. 88 out of 730 reviews
Rating 4 - Poor. 27 out of 730 reviews
Rating 2 - Terrible. 12 out of 730 reviews

Reviews

Verified

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avignon

Staff were friendly, convenient location for walking to restaurants and places of interest. Lovely town, full of history
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, helpful and friendly staff, comfortable room
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Melody

Liked: Cleanliness, staff & service, property conditions & facilities
The location and the staff are amazing
Stayed 1 night in Nov 2023
Verified

2/10 Terrible

Siu Kuen

Disliked: Cleanliness, property conditions & facilities, room comfort
Not qualified to be a 4 star hotel, just like 1-2 star only. Very old and dirty, really need renovation, not worth to pay this price. The good point is the hotel is located in the old town, easy to walk to the sightseeing points. Also there is a very big car park just next to the hotel, very convenient if u have a car.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Desiree Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Place to Stay

Wonderful stay in a great location. Everything about our time here was perfect.
Stayed 2 nights in Oct 2023
Verified

8/10 Good

TIMOTHY

Liked: Cleanliness, staff & service, property conditions & facilities
The property was fine and the staff seemed friendly.
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Thomas G.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
convenient location to explore city
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Annik

Liked: Amenities
Nice people, nice pool, nice rooms!
Stayed 1 night in Aug 2023
Verified

8/10 Good

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family stay

We had a lovely stay at the hotel, staff were polite and friendly
Stayed 3 nights in Sep 2023
Verified

10/10 Excellent

Melvin

Liked: Cleanliness, staff & service, property conditions & facilities
The restaurant was wonderful. The room was very nice and parking was convenient.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Bridget

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing location

Amazing location. Easy to park. Breakfast was very good. Staff were very pleasant and helpful.
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely great location and loved the water refill station on our floor!
Stayed 2 nights in Jun 2024
Verified

6/10 Okay

Peter

Liked: Staff & service
Disliked: Property conditions & facilities

No Hotel Parking !

Rather tired and small rooms. Good location for city sites. Parking description is misleading as this is a multi-storey car park with a couple of unloading spaces as you drive in - anyone booking will get an email explaining this but it is certainly NOT the hotels secure car park!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff all around, and wonderfully helpful.
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best location in Avignon.for visit to the city

Best possible location in the city Easy onsite parking garage. rooms comfortable. had English channels on TV easy to walk to Palace and to good restaurants.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Salma was amazing and excellent customer services. Highly recommend this place.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, helpful staff. Comfortable beds. Well supplied room. Convenient to sights and shopping.
Stayed 2 nights in Sep 2023
Verified

8/10 Good

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avginon

front desk staff was excellent, very friendly and informative
Stayed 1 night in Aug 2024
Verified

8/10 Good

Catherine

Liked: Cleanliness, staff & service
The hotel was in a terrific location. It was quiet and tidy. We had a pretty view. The staff was helpful, especially the bartender who cheerfully opened a bottle of wine for us that we bought at a local winery!
Stayed 3 nights in Nov 2023
Verified

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel within walking distance from Palais du Papes, the Pont d’Avignon and old town. Very friendly staff AC does not get turned on during transitional season
Stayed 1 night in May 2024
Verified

6/10 Okay

karen

Liked: Cleanliness, staff & service

Basic and functional

Basic functional hotel. Stairs from entrance to check in with no door staff to help with luggage. Rooms were clean and functional. Poorly designed shower got bathroom floor wet. Great location for iconic Avignon landmarks. Simple but adequate breakfast.
Stayed 3 nights in Mar 2024
Verified

8/10 Good

Geoff

Liked: Cleanliness, amenities
A nice hotel within the old city walls with adjacent parking. The carpark was almost full by midday and could be a problem during busy periods. We were too early to check in but the receptionist gave recommendations where to have lunch. The room was prepaid and as expected a credit card was required for any extras, unfortunately the bar staff refused to allow drinks to be charged to the room – the management apologised for this when it was brought to their attention. The room (319) was spotless and well equipped although one of the bedside reading lights was broken and the rain shower didn’t work.
Stayed 1 night in Jun 2024
Verified

6/10 Okay

Isabela

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Good place, but I had a bad experience

The hotel enjoys a prime location, conveniently situated near the city's major attractions. Overall, it aligns with the standards expected of a Mercure hotel. Regrettably, I experienced a disappointing lapse in service. After departing for Monaco, I realized I had left my coat in the wardrobe. I requested assistance from the Novotel reception in Monaco, also part of the same hotel chain, to contact the Mercure Pont d'Avignon and arrange for the coat to be forwarded. However, after two days with no action, I was forced to drive back to retrieve the coat myself. This wasted an entire day and cost me around 100 euros.
Stayed 1 night in Feb 2024
Verified

6/10 Okay

Carol

Liked: Cleanliness
The rooms are too basic. We booked rooms that were described as having a desk and there was no desk. It would have been impossible to fit in. Rooms were clean but VERY small. The air con was very noisy (couldn’t sleep with it on) so we had to just sleep with the window open and the noise that goes with that when your room over looks the restaurant area. The bar/restaurant staff were very pleasant. Some of the front of house - less so and borderline rude when we were asked on checking out if there were any issues. I said the rooms were very small and misrepresented in the description. They just said it was Expedia’s fault. Great location and the town is lovely. I would not stay again because of the issues described above but Avignon is lovely.
Stayed 3 nights in Aug 2023
Verified

10/10 Excellent

Luis

Liked: Amenities
Excellent hotel
Stayed 1 night in Jun 2025