I asked for room service in the morning after two days that the room has not been cleaned. and the operator said yes, definitely there will be room service for that day, 6/7. but when we went out for site seeing and back at 5:00PM, room is untouched, I had to go to front desk many times to get the towels myself. I put all garbage and dirty towel in hallway, and someone picked those up in 10 minutes. I called the Marriott headquarter to complaint, and the so called supervisor just asked me to check with front desk. Front desk just said sorry and asked to compensate with some snacks in the mini market. We didn't take any of the stuffs from the mini market. I am about to give up, but next morning I see a woman seems like a manager, her name is Andrea, and I complained to her for the situation. And she listened and compensated me with 25,000 points as a gesture. I also developed rashes after I came home to the Bay area. I was wondering if the bed sheets are not clean. I really don't have a pleasant experience of staying there. We went there for a wedding party, and there are 5 groups of us renting the rooms. two suites and others are single rooms, but they booked separately.