Literie de qualité, coffre-fort, bureau

Hampton Inn & Suites Austin @ The University / Capitol – Avis

2.5 out of 5

Avis

9,2

Merveilleux

Note de 10 – Excellent, d’après 1153 avis sur 1591." "
Note de 8 – Bien, d’après 293 avis sur 1591." "
Note de 6 – Acceptable, d’après 75 avis sur 1591." "
Note de 4 – Médiocre, d’après 34 avis sur 1591." "
Note de 2 – Terrible, d’après 36 avis sur 1591." "

9,4/10

Propreté

9,4/10

Service et personnel

9,0/10

Commodités

9,2/10

État et installations de l’hébergement

9,0/10

Écoresponsabilité

Avis

10/10 – Excellent

Serge, Saint-Denis-de-Brompton

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Proche du capitole et de l'université. Parfait pour un séjour professionnel.
Séjour de 2 nuits en octobre 2023
Rose Brown Weeder, Guest Service Manager a répondu le 4 nov. 2023
Bonjour Serge,Notre hôtel, Hampton Inn & Suites Austin vous remercie d'avoir écrit votre avis et pour vos aimables paroles !Nous sommes heureux que vous ayez apprécié votre séjour et que notre emplacement vous convienne !

10/10 – Excellent

Alexandre

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Emplacement central entre centre ville et université
Ana Marcelino a répondu le 5 janv. 2023
We are happy you stayed with us! Thank you

10/10 – Excellent

Jessica

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Walkable. Easily walked to and from the Moody Center.
Séjour de 1 nuit en mai 2024
Rose Brown-Weeder, Guest Service Manager a répondu le 26 mai 2024
Hello Jessica,Hampton Inn & Suites Austin @ the Capitol and the University of Texas would like to thank you for your perfect 5 score and kind comment about our convenient location to the Moody Center! We hope that you enjoyed your spacious room with high ceilings and our complimentary hot breakfast! Our entire staff would love the opportunity to take care of you again when travel brings you back to Austin, Texas!

10/10 – Excellent

Olivia

Voyage de couple, Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great service and great walking distance from venue!
Séjour de 1 nuit en mai 2024
Rose Brown-Weeder, Guest Service Manager a répondu le 25 mai 2024
Hello Olivia,Hampton Inn & Suites Austin @ the Capitol and the University of Texas would like to thank you for your perfect 5 score and kind comment about our great service and location to your destination! We are sure that you enjoyed your large room with high ceilings and our complimentary hot breakfast! Our entire staff would love the opportunity to take care of you again when travel brings you back to Austin, Texas!

10/10 – Excellent

Milagros, MCALLEN

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Everyone was very nice and attentive. The breakfast had a great selection, the temperature of the food was perfect and most importantly fresh.
Séjour de 1 nuit en mai 2024
Rose Brown-Weeder, Guest Service Manager a répondu le 25 mai 2024
Hello Milagros, yHampton Inn & Suites Austin @ the Capitol and the University of Texas would like to thank you for your perfect 5 score and kind comment about our nice and attentive staff!! We are thrilled that you enjoyed our complimentary hot breakfast and noticed the variety of fresh foods! Our entire staff would love the opportunity to take care of you again when travel brings you back to Austin, Texas!

10/10 – Excellent

Melissa, Burlington

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Rooms were really large for a Hampton Inn. We liked the extra safety to scan your room key for the elevator access (and door access)
Rose Brown-Weeder, Guest Service Manager a répondu le 24 mai 2024
Hello Melissa,Hampton Inn & Suites Austin @ the Capitol and the University of Texas would like to thank you for your perfect 5 score and kind comment about our safe hotel! We are sure that you enjoyed your large room with high ceilings and our complimentary hot breakfast! Our entire staff would love the opportunity to take care of you again when travel brings you back to Austin, Texas!

10/10 – Excellent

Alexis

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Loved it! Felt very safe and homey
Séjour de 1 nuit en avril 2024
Rose Brown-Weeder, Guest Service Manager a répondu le 21 mai 2024
Hello Alexis,Hampton Inn & Suites Austin @ the Capitol and the University of Texas would like to thank you for your perfect 5 score! We are sure that you enjoyed your spacious room with high ceilings and our complimentary hot breakfast! Our entire staff would love the opportunity to take care of you again when travel brings you back to Austin, Texas! We hope to see you soon!

10/10 – Excellent

Al

Points forts : État et installations de l’hébergement
Séjour de 1 nuit en mai 2024
Rose Brown-Weeder, Guest Service Manager a répondu le 20 mai 2024
Hello Al,Hampton Inn & Suites Austin @ the Capitol and the University of Texas would like to thank you for your perfect 5 score! We are sure that you enjoyed your spacious room with high ceilings and our complimentary hot breakfast! Our entire staff would love the opportunity to take care of you again when travel brings you back to Austin, Texas! We hope to see you soon!

10/10 – Excellent

Barbara

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 3 nuits en mai 2024
Rose Brown-Weeder, Guest Service Manager a répondu le 18 mai 2024
Hello Barbara,Hampton Inn & Suites Austin @ the Capitol and the University of Texas would like to thank you for your perfect 5 score! We are sure that you enjoyed your spacious room with high ceilings and our complimentary hot breakfast! Our entire staff would love the opportunity to take care of you again when travel brings you back to Austin,

10/10 – Excellent

Kelly

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very convenient to where we were going
Séjour de 1 nuit en mai 2024
Rose Brown-Weeder, Guest Service Manager a répondu le 14 mai 2024
Hi Kelly,Hampton Inn & Suites Austin @ the Capitol and the University of Texas would like to thank you for your perfect 5 score and your positive feedback about our convenient location! We are sure that you enjoyed your spacious room with high ceilings and our complimentary hot breakfast! Our entire staff would love the opportunity to take care of you again when travel brings you back to Austin, Texas!

8/10 – Bien

Jorge

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Good location, nice large rooms. Didn’t like, only one attendant at front desk for check in,while there was a long line of customers trying to check in Parking underground is extremely tight and dangerous especially making a turn past the gate.
Séjour de 1 nuit en mai 2024
Rose Brown-Weeder, Guest Service Manager a répondu le 12 mai 2024
Dear Jorge,Hampton Inn & Suites Austin @ the Capitol and the University of Texas would like to thank you for your feedback. We are sorry that your check in experience was not completely to your satisfaction and that parking was inconvenient for you. We are happy that you enjoyed your spacious room and hopefully our complimentary hot breakfast! Our entire staff would love the opportunity to take care of you again when travel brings you back to Austin, Texas!

10/10 – Excellent

Samantha

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
This is probably the best hotel I’ve been in. Extremely clean, the bed is so comfortable, the view is gorgeous. The staff was extremely friendly too.
Séjour de 3 nuits en mai 2024
Victor A a répondu le 9 mai 2024
Hello Samantha and thank you for your recent stay at the Hampton Inn & Suites University/Capitol. We are so glad to read your kind review and how you like our clean rooms, our comfortable beds and our gorgeous views. We hope to have you back on your next trip to Austin Texas!

10/10 – Excellent

Joseph

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Need to raise the stone barriers out front and paint them. Very hard to see with a large truck, plus parking is very tight.
Séjour de 2 nuits en mai 2024
Rose Brown-Weeder, Guest Service Manager a répondu le 8 mai 2024
Dear Joseph,Hampton Inn & Suites Austin @ the Capitol and the University of Texas would like to thank you for your perfect 5 score and your honest feedback about your parking experience. We apologize that it was difficult for you to park, but hope that you enjoyed the rest of your stay! Our entire staff would love the opportunity to take care of you again when travel brings you back to Austin, Texas

10/10 – Excellent

Edwin

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
.
Séjour de 2 nuits en avril 2024
Rose Brown-Weeder, Guest Service Manager a répondu le 8 mai 2024
Hello Edwin,Hampton Inn & Suites Austin @ the Capitol and the University of Texas would like to thank you for your perfect 5 score! We hope that you enjoyed your spacious room with high ceilings and our complimentary hot breakfast! Our entire staff would love the opportunity to take care of you again when travel brings you back to Austin, Texas

10/10 – Excellent

Sarah

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Staff was so accommodating and helpful. Breakfast was standard and rooms were pretty average. Location to university and some restaurants made walking around easy. Great location to getting to events at Moody Center.
Séjour de 2 nuits en mai 2024
Rose Brown Weeder, Guest Service Manager a répondu le 7 mai 2024
Hello Sarah,Hampton Inn & Suites Austin @ the Capitol and the University of Texas would like to thank you for your perfect 5 score and your kind words about your pleasurable stay! We hope that you enjoyed your spacious room with high ceilings and our complimentary hot breakfast! Our entire staff would love the opportunity to take care of you again when travel brings you back to Austin, Texas!

10/10 – Excellent

Caroline

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Best Hotel
Séjour de 1 nuit en mai 2024
Rose Brown Weeder, Guest Service Manager a répondu le 7 mai 2024
Dear Caroline,Hampton Inn & Suites Austin @ the Capitol and the University of Texas would like to thank you for your perfect 5 score and your awesome words about ourBEST HOTEL! We hope that you enjoyed your spacious room with high ceilings and our complimentary hot breakfast! Our entire staff would love the opportunity to take care of you again when travel brings you back to Austin, Texas!

8/10 – Bien

Noe Alonsso

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
.
Séjour de 1 nuit en mai 2024
Rose Brown-Weeder, Guest Service Manager a répondu le 6 mai 2024
Hi Noe,Hampton Inn & Suites Austin @ the Capitol and the University of Texas would like to thank you for your feedback. We are sorry that your stay was not completely to your satisfaction. We still hope that you enjoyed your spacious room and our complimentary hot breakfast! Our entire staff would love the opportunity to take care of you again when travel brings you back to Austin, Texas!

10/10 – Excellent

Melissa C

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
It was a pleasurable stay.
Séjour de 1 nuit en mai 2024
Rose Brown-Weeder a répondu le 6 mai 2024
Hello Melissa,Hampton Inn & Suites Austin @ the Capitol and the University of Texas would like to thank you for your perfect 5 score and your kind words about your pleasurable stay! We hope that you enjoyed your spacious room with high ceilings and our complimentary hot breakfast! Our entire staff would love the opportunity to take care of you again when travel brings you back to Austin, Texas!

10/10 – Excellent

Stephanie

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Beautiful area and convenient to where we needed to be.
Séjour de 1 nuit en avril 2024
Rose Brown-Weeder, Guest Service Manager a répondu le 5 mai 2024
Hi Stephanie,Hampton Inn & Suites Austin @ the Capitol and the University of Texas would like to thank you for your perfect 5 score and your beautiful words! We hope that you enjoyed your spacious room with high ceilings and our complimentary hot breakfast! I'm glad that our location was convenient for your needs! Our entire staff would love the opportunity to take care of you again when travel brings you back to Austin, Texas

10/10 – Excellent

Dwain

Séjour de 1 nuit en mai 2024
Rose Brown-Weeder, Guest Service Manager a répondu le 24 mai 2024
Hello Dwain,Hampton Inn & Suites Austin @ the Capitol and the University of Texas would like to thank you for your perfect 5 score! We are sure that you enjoyed your spacious room with high ceilings and our complimentary hot breakfast! Our entire staff would love the opportunity to take care of you again when travel brings you back to Austin, Texas!

10/10 – Excellent

Sara

Points forts : Service et personnel, état et installations de l’hébergement
.
Séjour de 1 nuit en avril 2024
Rose Brown Weeder, Guest Service Manager a répondu le 1 mai 2024
Hello Sara,Hampton Inn & Suites Austin @ the Capitol and the University of Texas would like to thank you for your perfect score! We hope that you enjoyed your spacious room and our complimentary hot breakfast! Our entire staff would love the opportunity to take care of you again when travel brings you back to Austin, Texas!

8/10 – Bien

Stephanie

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I loved everything about this hotel. Staff was friendly, place was clean, felt safe, good parking. The ONLY complaint I had was that neither mine or my partners phone worked the entire time we were there. It would only work the moment we would leave the hotel but as soon as we walked in we would not get service. We were still able to use wifi and make calls using FB but no regular calls.
Séjour de 1 nuit en avril 2024
Rose Brown-Weeder, Guest Service Manager a répondu le 29 avr. 2024
Hello Stephanie,Hampton Inn & Suites Austin @ the Capitol and the University of Texas would like to thank you for your honest and positive feedback! We are happy that you loved everything about our hotel!It is wonderful to hear that our friendly staff and clean hotel was to your satisfaction! We love that our self- parking was convenient for you! We apologize though that you could not make regular phone calls and wish we could have provided better service.Our entire staff would love the opportunity to take care of you again when travel brings you back to Austin, Texas!

10/10 – Excellent

Rebecca

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great location. Friendly staff.
Séjour de 1 nuit en janvier 2024
Rose Brown-Weeder a répondu le 24 avr. 2024
Hello Rebecca,Hampton Inn & Suites Austin @ the Capitol and the University of Texas would like to thank you for your perfect 5 score! We are happy that you enjoyed our great location and friendly staff! Our entire team would love the opportunity to take care of you again when travel brings you back to Austin, Texas!

10/10 – Excellent

Meridith

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great service and loved the rooms!
Séjour de 1 nuit en avril 2024
Rose Brown Weeder, Guest Service Manager a répondu le 23 avr. 2024
Hello Meridith,Hampton Inn & Suites Austin @ the Capitol and the University of Texas would like to thank you for your perfect 5 score! We are happy that you enjoyed our great service and spacious room! Our entire staff would love the opportunity to take care of you again when travel brings you back to Austin, Texas!

8/10 – Bien

James

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Fine
Séjour de 1 nuit en avril 2024
Rose Brown Weeder, Guest Service Manager a répondu le 22 avr. 2024
Hello James,Hampton Inn & Suites Austin @ the Capitol and the University of Texas would like to thank you for your feedback! We are happy that your stay was fine! Our entire staff would love the opportunity to take care of you again when travel brings you back to Austin, Texas!

10/10 – Excellent

jacqueline

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 1 nuit en avril 2024
Rose Brown-Weeder, Guest Service Manager a répondu le 21 avr. 2024
Hello Jacqueline,Hampton Inn & Suites Austin @ the Capitol and the University of Texas would like to thank you for your perfect score! We are sure that you enjoyed our complimentary hot breakfast and our spacious room! Our entire staff would love the opportunity to take care of you again when travel brings you back to Austin, Texas!

10/10 – Excellent

Stephanie

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Front desk staff was very nice & the complementary breakfast was great!
Séjour de 2 nuits en avril 2024
Rose Brown Weeder, Guest Service Manager a répondu le 20 avr. 2024
Hello Stephanie,Hampton Inn & Suites Austin @ the Capitol and the University of Texas would like to thank you for your perfect score! We are glad that you enjoyed our complimentary hot breakfast and our wonderful staff! Our entire staff would love the opportunity to take care of you again when travel brings you back to Austin, Texas!

6/10 – Acceptable

Luzheng

Voyage en famille
Points forts : Service et personnel
Points faibles : État et installations de l’hébergement
A/C noisy, mattress uncomfortable, average breakfast.
Séjour de 1 nuit en avril 2024
Rose Brown Weeder, Guest Service Manager a répondu le 20 avr. 2024
Hello Luzheng,Hampton Inn & Suites Austin @ the Capitol and the University of Texas would like to thank you for your honest feedback. We are truly sorry that your room accommodations were not to your satisfaction. Our entire staff would love the opportunity to take care of you again when travel brings you back to Austin, Texas and hope that we can change your experience into a positive one!

10/10 – Excellent

Brenda

Voyage de couple
Points forts : Propreté, commodités et état et installations de l’hébergement.
The graffiti in the lobby! Amazing
Séjour de 1 nuit en avril 2024
Rose Brown Weeder, Guest Service Manager a répondu le 17 avr. 2024
Hello Brenda,Hampton Inn & Suites Austin @ the Capitol and the University of Texas would like to thank you for your perfect score and hope you enjoyed your stay with us! We are glad that you enjoyed the graffiti in the lobby!Our entire staff would love the opportunity to take care of you again when travel brings you back to Austin, Texas!

8/10 – Bien

Kevin

Points forts : Propreté, état et installations de l’hébergement
Points faibles : Service et personnel, commodités
The hotel itself was nice. Staff was aloof and rude. When asking about parking and dining options in the area, the woman checking me in was indifferent and unhelpful, repeatingly telling me she didn't know. Although I did get two bottles of water for checking in... thanks.
Séjour de 1 nuit en avril 2024
Rose Brown Weeder, Guest Service Manager a répondu le 17 avr. 2024
Hello Kevin,Hampton Inn & Suites Austin @ the Capitol and the University of Texas would like to thank you for your feedback and apologize that your check in experience was not to your satisfaction. We are happy though that our hotel was nice, and you hopefully enjoyed your stay with us! Our entire staff would love the opportunity to take care of you again when travel brings you back to Austin, Texas!

10/10 – Excellent

Colleen

Séjour de 3 nuits en avril 2024
Rose Brown-Weeder, Guest Service Manager a répondu le 6 mai 2024
Hello Colleen,Hampton Inn & Suites Austin @ the Capitol and the University of Texas would like to thank you for your perfect 5 score! We hope that you enjoyed your spacious room with high ceilings and our complimentary hot breakfast!I hope that our location was convenient for your needs! Our entire staff would love the opportunity to take care of you again when travel brings you back to Austin, Texas!

10/10 – Excellent

Donald

Séjour de 1 nuit en avril 2024
Rose Brown Weeder, Guest Service Manager a répondu le 5 mai 2024
Hi Donald,Hampton Inn & Suites Austin @ the Capitol and the University of Texas would like to thank you for your perfect 5 score! We hope that you enjoyed your spacious room with high ceilings and our complimentary hot breakfast! I hope that our location was convenient for your needs! Our entire staff would love the opportunity to take care of you again when travel brings you back to Austin, Texas

10/10 – Excellent

trevor

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Texas chili parlor next door is the best place ever to eat and drink!!
Séjour de 3 nuits en avril 2024
Rose Brown Weeder, Guest Service Manager a répondu le 13 avr. 2024
Hi Trevor,Hampton Inn & Suites Austin @ the Capitol/University of Texas would like to thank you for your perfect 5 score and your awesome comment about Texas Chili Parlor! It is wonderful to hear that you had a positive experience at our hotel! It was a pleasure having you as our guest and we look forward to seeing you again when travel brings you back to Austin!

10/10 – Excellent

Steven, Minneapolis

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Unbelievable staff, can't image friendlier or more helpful folks
Séjour de 4 nuits en avril 2024
Rose Brown-Weeder, Guest Service Manager a répondu le 12 avr. 2024
Hello Steven,Hampton Inn & Suites Austin @ the Capitol/University of Texas would like to thank you for your perfect 5 score! It is wonderful to hear that you had a positive experience with our wonderful staff! It was a pleasure having you as our guest and we look forward to seeing you again when travel brings you back to Austin!

10/10 – Excellent

Cynthia, San Antonio

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en avril 2024
Rose Brown Weeder, Guest Service Manager a répondu le 10 avr. 2024
Hello Cynthia,Hampton Inn & Suites Austin @ the Capitol/University of Texas would like to thank you for your perfect 5 score! It is wonderful to hear that you had a positive experience! It was a pleasure having you as our guest and we look forward to seeing you again when travel brings you back to Austin!

10/10 – Excellent

Rachel

Séjour de 1 nuit en avril 2024
Rose Brown-Weeder, Guest Service Manager a répondu le 28 avr. 2024
Hi Rachel,Hampton Inn & Suites Austin @ the Capitol and the University of Texas would like to thank you for your perfect score! We hope that you enjoyed your spacious room and our complimentary hot breakfast! Our entire staff would love the opportunity to take care of you again when travel brings you back to Austin, Texas!

8/10 – Bien

Jertrina

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Our hotel stay was good. The only problem we had was the shower. My daughter awakened to shower before checking out and there wasn't any hot water so she had to take a cold shower. Breakfast was good. I didn't like the idea of paying for parking, but I get it. There isn't any free parking downtown. We were there to see the musical Wicked, it was too far to walk...unless you were wearing sneakers, so we had to pay for parking there too. No shade towards the hotel, overall it was a good stay.
Séjour de 1 nuit en mars 2024
Rose Brown-Weeder, Guest Service Manager a répondu le 4 avr. 2024
Hello Jertrina,Hampton Inn & Suites Austin @ the Capitol would like to thank you for your positive and honest feedback! Overall, our entire team is happy that you had a good stay, but apologize that your daughter didn't have hot water for her shower. I understand how inconvenient that was for her. It is very hard to find parking in Austin and we are sorry that you weren't informed about our parking fees and our location, which was a bit further to walk to your Musical.It would be our pleasure though to welcome you back when pleasure brings you back to Austin!

10/10 – Excellent

Richard

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Great to be close to Capitol and Museums
Séjour de 1 nuit en avril 2024
Rose Brown-Weeder, Guest Service Manager a répondu le 4 avr. 2024
Dear Richard,Hampton Inn & Suites Austin @ the Capitol would like to thank you for your perfect 5/5 score and kind words about our location! We are glad that you enjoyed your stay and look forward to seeing you again when travel brings you back to Austin, Texas!

10/10 – Excellent

Veronica

Séjour de 1 nuit en mars 2024
Rose Brown Weeder, Guest Service Manager a répondu le 23 avr. 2024
Hello Veronica,Hampton Inn & Suites Austin @ the Capitol and the University of Texas would like to thank you for your perfect score! We are sure that you enjoyed our complimentary hot breakfast and our spacious room! Our entire staff would love the opportunity to take care of you again when travel brings you back to Austin, Texas!

10/10 – Excellent

Wendy

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
My stay was relaxing, inviting and I especially enjoyed breakfast. Thank you so much for the wonderful accomodations.
Séjour de 1 nuit en mars 2024
Rose Brown-Weeder, Guest Service Manager a répondu le 29 mars 2024
Hello Wendy,Hampton Inn & Suites Austin @ the Capitol would like to thank you for your perfect 5/5 score and your genuine feedback about your stay.! We are happy that you enjoyed our complimentary hot breakfast and your wonderful accomodations! It was a pleasure to pamper you and we look forward to seeing you again when travel brings you back to Austin, Texas!

10/10 – Excellent

Marco

Voyage de couple
Points forts : Commodités
I loved everything about the hotel! Very clean & the staff was really nice.
Séjour de 2 nuits en mars 2024
Rose Brown-Weeder, Guest Service Manager a répondu le 29 mars 2024
Hello Marco,Hampton Inn & Suites Austin @ the Capitol would like to thank you for your perfect 5/5 score and kind words about our friendly staff and clean hotel! We are glad that you enjoyed your stay and look forward to seeing you again when travel brings you back to Austin, Texas!

8/10 – Bien

Elizabeth

Séjour de 2 nuits en mars 2024
Rose Brown-Weeder, Guest Service Manager a répondu le 14 avr. 2024
Hi Elizabeth,Hampton Inn & Suites Austin @ the Capitol and the University of Texas would like to thank you for your feedback and hope you enjoyed your stay with us!Our entire staff would love the opportunity to take care of you again when travel brings you back to Austin, Texas!

8/10 – Bien

Derick

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The atmosphere in this building was very modern. I enjoyed my stay. The balcony should have some type of furniture to sit and enjoy the scenery. There was a significant amount of homeless people walking around.
Séjour de 1 nuit en mars 2024
Rose Brown-Weeder, Guest Service Manager a répondu le 25 mars 2024
Dear Derick,Hampton Inn & Suites Austin @ the Capitol would like to thank you for your positive feedback and we are happy that you enjoyed your stay with us! I understand your concern for not having furniture on the patio and will pass this on to our upper management team. Our entire team cares about their guests and hope that we can exceed your expectations on your next trip to Austin! It would be our pleasure to welcome you back when travel brings you back to our lovely Hampton Inn & Suites!

10/10 – Excellent

Priscilla

Voyage en famille, Voyage d’affaires
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Great service and great breakfast
Séjour de 1 nuit en mars 2024
Rose Brown-Weeder a répondu le 24 mars 2024
Dear Priscilla,Hampton Inn & Suites Austin @ the Capitol would like to thank you for your perfect 5/5 score and your kind words about our popular complimentary hot breakfast and our great service! We look forward to seeing you again when travel brings you back to Austin, Texas!

10/10 – Excellent

SONGTAO

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Accessibility is good.
Séjour de 1 nuit en mars 2024
Rose Brown-Weeder, Guest Service Manager a répondu le 23 mars 2024
Dear Songtao,Hampton Inn & Suites Austin @ the Capitol would like to thank you for your perfect 5/5 score and your kind words about our good accessibility! We hope that our friendly staff took good care of you and you enjoyed our complimentary hot breakfast! We look forward to seeing you again when travel brings you back to Austin, Texas!

6/10 – Acceptable

Jenny

Voyage en groupe
It was clean,
Séjour de 1 nuit en mars 2024
Rose Brown-Weeder, Guest Service Manager a répondu le 22 mars 2024
Dear Jenny,Hampton Inn & Suites Austin @ the Capitol is truly sorry that you didn't enjoy your stay with us and wished we could have turned your negative experience into a positive one. Our front desk team would have gladly taken care of you with any issues that you might have experienced, but it makes us happy to know that our hotel was clean! Our entire staff would love the opportunity to take care of you again when travel brings you back to Austin!

10/10 – Excellent

Nan

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great location and amenities. The hot breakfast is super good with varieties and plenty of fruits. The staff is helpful and friendly. Beat location next UT and other attractions. Parking in the underground garage for extra fees.
Séjour de 4 nuits en mars 2024
Rose Brown-Weeder, Guest Service Manager a répondu le 20 mars 2024
Hello Nan,Hampton Inn & Suites Austin @ the Capitol would like to thank you for your perfect 5/5 score and your awesome words about our hotel and great location! We are happy our friendly staff took good care of you and you enjoyed our complimentary hot breakfast! We look forward to seeing you again when travel brings you back to Austin, Texas!

10/10 – Excellent

Richard

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Convenient and safe.
Séjour de 1 nuit en mars 2024
Rose Brown Weeder, Guest Service Manager a répondu le 17 mars 2024
Dear Richard,Hampton Inn & Suites Austin @ the Capitol would like to thank you for your perfect 5/5 score and your kind words about our convenient and safe rooms! We look forward to seeing you again when travel brings you back to Austin, Texas!

10/10 – Excellent

Susie

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very friendly staff. Clean rooms. Definitely staying here again.
Séjour de 2 nuits en mars 2024
Rose Brown Weeder, Guest Service Manager a répondu le 17 mars 2024
Dear Susie,Hampton Inn & Suites Austin @ the Capitol would like to thank you for your perfect 5/5 score and your kind words about our clean rooms and very friendly staff! We look forward to seeing you again when travel brings you back to Austin, Texas!

4/10 – Médiocre

juan

Points forts : Service et personnel
Points faibles : Propreté, état et installations de l’hébergement
Séjour de 1 nuit en mars 2024
Rose Brown Weeder, Guest Service Manager a répondu le 17 mars 2024
Hello Juan,Hampton Inn & Suites Austin @ the Capitol is truly sorry that you didn't enjoy your stay with us and wished we could have turned your negative experience into a positive one. Our front desk team would have gladly taken care of you with any issues that you might have experienced. Our entire staff would love the opportunity to take care of you again when travel brings you back to Austin!