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Embassy Suites by Hilton Austin Central – Avis

3.5 out of 5
Embassy Suites by Hilton Austin Central
5901 N I 35, Austin, TX

Avis

8,0

Très bien

Note de 10 – Excellent, d’après 717 avis sur 1488." "
Note de 8 – Bien, d’après 352 avis sur 1488." "
Note de 6 – Acceptable, d’après 202 avis sur 1488." "
Note de 4 – Médiocre, d’après 120 avis sur 1488." "
Note de 2 – Terrible, d’après 97 avis sur 1488." "

8,2/10

Propreté

8,6/10

Service et personnel

8,2/10

Commodités

7,8/10

État et installations de l’hébergement

8,2/10

Écoresponsabilité

Avis

8/10 – Bien

Erika

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Convient shopping about 5 blocks away. Use caution around hotel parking.
Séjour de 1 nuit en mai 2024

4/10 – Médiocre

Elizabeth

Voyage en famille, Voyage d’affaires
Points faibles : État et installations de l’hébergement
Air conditioning was leaking all over bathroom and it was noisy. The bed was not comfortable and overall the decor is very tired. One day they forgot to clean the room.
Séjour de 5 nuits en mai 2024
Ryan P a répondu le 23 mai 2024
Thank you for providing feedback from your stay with us. We will use this feedback to improve our guest experience.

10/10 – Excellent

Victoria

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I will be definitely going back to this location! I was Great and i really enjoyed my stay.
Séjour de 2 nuits en mai 2024
PB a répondu le 20 mai 2024
Dear VictoriaThank you for taking a moment to share your experience. I am happy to hear you found the overall service and experience to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B

10/10 – Excellent

Mario

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nice place. Liked the happy hour.
Séjour de 1 nuit en mai 2024
PB a répondu le 15 mai 2024
Mario,Thank you for taking a moment to share your experience. I am happy to hear you found the overall experience and service to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B

8/10 – Bien

Tuyet

Voyage en famille
Points forts : Propreté, commodités
Not enough towels for the number people reserved
Séjour de 2 nuits en mai 2024
PB a répondu le 15 mai 2024
Tuyet,Thank you for taking a moment to share your experience. I am happy to hear you found the overall experience and service to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B

10/10 – Excellent

Diane

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Well located, clean and safe sureoundings.
Séjour de 1 nuit en mai 2024
PB a répondu le 15 mai 2024
Diane,Thank you for taking a moment to share your experience. I am happy to hear you found the overall experience and service to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B

10/10 – Excellent

Tiofilo

Points forts : Propreté
Séjour de 1 nuit en mai 2024
PB a répondu le 15 mai 2024
Tiofilo,Thank you for taking a moment to share your experience. I am happy to hear you found the overall experience and service to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B

8/10 – Bien

Bala

Voyage en famille
Poor rundown rooms.
Séjour de 1 nuit en mai 2024
PB a répondu le 15 mai 2024
Bala,Thank you for taking a moment to share your experience. I am happy to hear you found the overall experience and service to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B

10/10 – Excellent

Hereward

Voyage en famille avec de jeunes enfants, Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Austin is not a city where I am particularly comfortable, but I have to visit a few times a year for business. That said, Embassy Suites was the best hotel experience I’ve had in Austin so far. Parking is a reasonable fee (for the area), and the hotel is comfortable with a nice atmosphere and better than expected breakfast. That part of town is a bit rough, but the hotel grounds were very well maintained, clean, and safe. The kids loved the indoor pool.
Séjour de 1 nuit en mai 2024
PB a répondu le 10 mai 2024
Hereward,Thank you for taking a moment to share your experience. I am happy to hear you found the overall experience and service to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B

6/10 – Acceptable

Keith

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
NO WI-FI, IT DOES NOT WORK, FOR last 2 YEARS. Everything else is good. WHY DON’T they Fix it?
Séjour de 3 nuits en mai 2024
PB a répondu le 10 mai 2024
Keith,Thank you for taking a moment to share your experience. Your comments help our teams to strive to provide gracious, engaging and caring service and a great product and look forward to welcoming you back to our hotel in the not too distant future. Phillip B

6/10 – Acceptable

Sarah

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en février 2024
PB a répondu le 10 mai 2024
Sarah,Thank you for taking a moment to share your experience. Your comments help our teams to strive to provide gracious, engaging and caring service and a great product and look forward to welcoming you back to our hotel in the not too distant future. Phillip B

2/10 – Terrible

Fernando

Séjour de 1 nuit en avril 2024

10/10 – Excellent

jorge, san antonio

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Huge rooms
Séjour de 1 nuit en avril 2024
Ryan P a répondu le 22 avr. 2024
We ae happy to hear that you enjoyed our huge rooms! We always aim to "Impress the guest". Thank you for staying with us.

10/10 – Excellent

Glenn

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Broken glass all in parking lot look like multiple vehicles have been broken into at this location
Séjour de 2 nuits en avril 2024
PB a répondu le 14 avr. 2024
Glenn,Thank you for taking a moment to share your experience. I am happy to hear you found the overall experience and service to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B.

8/10 – Bien

Michael

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Einfaches Check in, Hotel wirkt gepflegt, irgendwie frisch, obwohl schon 40 Jahre alt, schöne große Suite zum angemessenen Preis.
Séjour de 1 nuit en avril 2024
PB a répondu le 9 avr. 2024
Dear MichaelThank you for taking a moment to share your experience. I am happy to hear you found the overall service and experience to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B

10/10 – Excellent

Erin

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Staff were super helpful and friendly, hotel was clean and the kids loved the open style! Would stay again!
Séjour de 2 nuits en avril 2024
PB a répondu le 9 avr. 2024
Dear ErinThank you for taking a moment to share your experience. I am happy to hear you found the overall service and experience to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B

10/10 – Excellent

Miguel

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mars 2024
PB a répondu le 10 avr. 2024
MiguelThank you for taking a moment to share your experience. I am happy to hear you found the overall experience and service to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B

2/10 – Terrible

Cristobal

Voyage d’affaires
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Worn out, filthy, poorly maintained. $15 parking without other options. Terrible experience. Roadside motel quality for a 4 star hotel price.
Séjour de 1 nuit en avril 2024
PB a répondu le 8 avr. 2024
Dear CristobalThank you for taking the time to share your experience about your recent stay at our hotel. We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback and we're very sorry you were unhappy with part of the overall experience. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.Phillip B

8/10 – Bien

Karen

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en avril 2024
PB a répondu le 8 avr. 2024
Dear KarenThank you for taking a moment to share your experience. I am happy to hear you found the overall service and experience to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B

10/10 – Excellent

Danny

Séjour de 1 nuit en mars 2024
Ryan P a répondu le 22 avr. 2024
Thank you for giving us a 5 of 5 rating! We appreciate your business and look forward to seeing you again.

10/10 – Excellent

Maria

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The only thing I disliked was having to pay for parking
Séjour de 2 nuits en mars 2024
PB a répondu le 1 avr. 2024
Maria,Thank you for taking a moment to share your experience. I am happy to hear you found the overall experience and service to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B.

10/10 – Excellent

Lisa

Séjour de 1 nuit en mars 2024
Ryan P a répondu le 22 avr. 2024
Thank you for rating our hotel & we are glad you enjoyed it! We look forward to seeing you again.

10/10 – Excellent

Howard

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mars 2024
Jenny Liang a répondu le 26 mars 2024
Thank you for the 5 Star review! We look forward to seeing you again!

10/10 – Excellent

Crissy, Sweeny

Séjour de 1 nuit en mars 2024
PB a répondu le 14 avr. 2024
Crissy,Thank you for taking a moment to share your experience. I am happy to hear you found the overall experience and service to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B.

8/10 – Bien

Fanny

Voyage en famille avec de jeunes enfants
We love staying here
Séjour de 1 nuit en mars 2024
PB a répondu le 22 mars 2024
Fanny,Thank you for taking a moment to share your experience. I am happy to hear you found the overall experience and service to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B.

10/10 – Excellent

james

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
I love this hotel. Nice rooms and always great service.
Séjour de 2 nuits en mars 2024
PB a répondu le 22 mars 2024
James,Thank you for taking a moment to share your experience. I am happy to hear you found the overall experience and service to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B.

2/10 – Terrible

Miguel

Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mars 2024
PB a répondu le 22 mars 2024
Miguel,Thank you for taking a moment to share your experience. Your comments help our teams to strive to provide gracious, engaging and caring service and a great product and look forward to welcoming you back to our hotel in the not too distant future. Phillip B.

10/10 – Excellent

Sherry, katy

Points forts : Service et personnel
Points faibles : Propreté, état et installations de l’hébergement
Séjour de 1 nuit en mars 2024
PB a répondu le 13 mars 2024
Dear :SherryThank you for taking a moment to share your experience. I am happy to hear you found the overall service and experience to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B

6/10 – Acceptable

Shaccara

Séjour de 1 nuit en mars 2024
PB a répondu le 1 avr. 2024
Shaccara,Thank you for taking a moment to share your experience. I am happy to hear you found the overall experience and service to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B.

10/10 – Excellent

Bertha

Voyage en groupe
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Great place to stay and the atmosphere was great.
Séjour de 2 nuits en mars 2024
PB a répondu le 13 mars 2024
Dear :BerthaThank you for taking a moment to share your experience. I am happy to hear you found the overall service and experience to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B

10/10 – Excellent

Brittany

Séjour de 2 nuits en décembre 2023
PB a répondu le 13 mars 2024
Dear :BrittanyThank you for taking a moment to share your experience. I am happy to hear you found the overall service and experience to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B

10/10 – Excellent

Gloriann

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en février 2024
PB a répondu le 7 mars 2024
Dear GloriannThank you for taking a moment to share your experience. I am happy to hear you found the overall service and experience to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B

10/10 – Excellent

Roxane

Séjour de 1 nuit en février 2024
PB a répondu le 22 mars 2024
Roxane,Thank you for taking a moment to share your experience. I am happy to hear you found the overall experience and service to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B.

10/10 – Excellent

Belen

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Love to stay here!
Séjour de 1 nuit en février 2024
PB a répondu le 28 févr. 2024
Dear Belen,Thank you for taking a moment to share your experience. I am happy to hear you found the overall service and experience to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B

10/10 – Excellent

Kierre

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage de couple, Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Convenient location. Great rooms.
Séjour de 1 nuit en février 2024
PB a répondu le 28 févr. 2024
Dear Kierre,Thank you for taking a moment to share your experience. I am happy to hear you found the overall service and experience to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B

6/10 – Acceptable

Bharath

Points forts : Service et personnel
Points faibles : État et installations de l’hébergement, confort de la chambre
Séjour de 1 nuit en février 2024
PB a répondu le 28 févr. 2024
Dear Bharath,Thank you for taking the time to share your experience about your recent stay at our hotel. We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback and we're very sorry you were unhappy with part of the overall experience. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.Phillip B

10/10 – Excellent

Pamela

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The hotel is great - the property surrounding it was a little sketchy. I didn’t like that we had to pay for parking
Séjour de 1 nuit en février 2024
PB a répondu le 28 févr. 2024
Dear Pamela,Thank you for taking a moment to share your experience. I am happy to hear you found the overall service and experience to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B

8/10 – Bien

Philip

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Nice stay with excessive fees for parking
Hotel was fine. Parking was a rip off
Séjour de 2 nuits en février 2024
PB a répondu le 28 févr. 2024
Dear Philip,Thank you for taking a moment to share your experience. I am happy to hear you found the overall service and experience to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B

10/10 – Excellent

Krystal

Séjour de 1 nuit en février 2024
PB a répondu le 28 févr. 2024
Dear Krystal,Thank you for taking a moment to share your experience. I am happy to hear you found the overall service and experience to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B

10/10 – Excellent

JOSE MANUEL

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nice room
Séjour de 1 nuit en février 2024
PB a répondu le 28 févr. 2024
Dear Jose,Thank you for taking a moment to share your experience. I am happy to hear you found the overall service and experience to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B

10/10 – Excellent

James

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 4 nuits en février 2024
PB a répondu le 28 févr. 2024
Dear James,Thank you for taking a moment to share your experience. I am happy to hear you found the overall service and experience to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B

8/10 – Bien

Madeleine

Voyage en groupe
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Great Austin Room
This hotel was overall great! The ambiance is very nice, has that nice outdoor feel but you’re still inside. Our room was overall good, however it had a slight wet feeling that wouldn’t go away. We also were using the pull out couch and needed extra pillows, and the hotel was not able to accommodate that request. I made it work with the pillows on the couch, but it wasn’t very comfy. Overall, we had a great stay. Worth the price we paid.
Séjour de 1 nuit en février 2024
PB a répondu le 28 févr. 2024
Dear Madeleine,Thank you for taking a moment to share your experience. I am happy to hear you found the overall service and experience to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B

6/10 – Acceptable

Linda

Voyage en famille
Points faibles : État et installations de l’hébergement
Property needs alot of upgrades.
Séjour de 1 nuit en décembre 2023
PB a répondu le 28 févr. 2024
Dear Linda,Thank you for taking a moment to share your experience. I am happy to hear you found the overall service and experience to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B

8/10 – Bien

Tasha

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 4 nuits en février 2024
PB a répondu le 28 févr. 2024
Dear TashaThank you for taking a moment to share your experience. I am happy to hear you found the overall service and experience to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B

10/10 – Excellent

Sabyasachi

Voyage en famille
Points forts : Propreté, commodités et état et installations de l’hébergement.
Great property.
Séjour de 1 nuit en février 2024
PB a répondu le 19 févr. 2024
Dear SabyasachiThank you for taking a moment to share your experience. I am happy to hear you found the overall service and experience to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B

10/10 – Excellent

Gyan Shankar

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The rooms were nice and huge. The washroom was a bit small but overall a nice property. The complimentary breakfast had many options and pretty amazing. I loved my stay at the hotel and would surely visit again.
Séjour de 2 nuits en février 2024
PB a répondu le 19 févr. 2024
Dear GyanThank you for taking a moment to share your experience. I am happy to hear you found the overall service and experience to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B

8/10 – Bien

Jenny

Voyage en famille, Voyage d’affaires
Points forts : Service et personnel, commodités et état et installations de l’hébergement.
A lot of space
Séjour de 1 nuit en février 2024
PB a répondu le 19 févr. 2024
Dear JennyThank you for taking a moment to share your experience. I am happy to hear you found the overall service and experience to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B

10/10 – Excellent

Stephanie, Cibolo

Voyage en groupe
Points forts : Propreté, service et personnel
Points faibles : État et installations de l’hébergement
Bathroom toilet ran all night. Water pressure was low. Bed super uncomfortable
Séjour de 1 nuit en février 2024
PB a répondu le 19 févr. 2024
Dear StephanieThank you for taking a moment to share your experience. I am happy to hear you found the overall service and experience to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en février 2024
PB a répondu le 19 févr. 2024
Dear AnonymousThank you for taking a moment to share your experience. I am happy to hear you found the overall service and experience to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B

8/10 – Bien

Rosa

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Everything was great, no issues
Séjour de 1 nuit en février 2024
PB a répondu le 19 févr. 2024
Dear RosaThank you for taking a moment to share your experience. I am happy to hear you found the overall service and experience to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B