Property entrance

Reviews of Lemon Tree Hotel, Aurangabad

4 out of 5
Lemon Tree Hotel, Aurangabad
R-7/2 Chikalthana Airport Road, Aurangabad, Maharashtra

Reviews

8.2

Very good

Rating 10 - Excellent. 75 out of 228 reviews" "
Rating 8 - Good. 100 out of 228 reviews" "
Rating 6 - Okay. 38 out of 228 reviews" "
Rating 4 - Poor. 11 out of 228 reviews" "
Rating 2 - Terrible. 4 out of 228 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.8/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kathryn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed staying in this hotel. The rooms and facilities were really nice as well as clean. All of the staff were really friendly, lovely and helpful. They were quick to respond to any issue we had. One of which was the fact that the bedrooms didn't have a mirror near to a plug socket. Maybe not used to western women staying. However they quickly found us a mirror for each bedroom. When we seemed to have a problem with the air con late at night, again someone was quick to come and help us. The cleaners used to leave us sculptures made from towels. The porter on realising that one of our rooms had a double bed and the other one had a connecting door, was ahead of us in asking reception to switch the room so that we were in adjoining rooms with twin beds. The restaurant food was very tasty. However the idea of using a QR code to scan a lengthy menu is painful. The list is so long and there is no quick way to jump up or down the list without a lot of scrolling. That really needs re-thinking. Either create a paper menu or improve the website.

10/10 Excellent

Marius

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice swimming pool with waterfall.
Stayed 2 nights in Mar 2024

8/10 Good

Pankaj

Liked: Cleanliness, staff & service
This hotel is not for senior people No shower in bathrooms Dip tub it is very hard to go on to tub Beds are very low so it is very difficult to get up
Stayed 3 nights in Feb 2024

4/10 Poor

Shrikant

Stayed 1 night in Dec 2023

10/10 Excellent

Michael

Stayed 3 nights in Nov 2023

8/10 Good

sunghoon

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and comfortable.
Stayed 4 nights in Nov 2023

10/10 Excellent

Chetan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2023

10/10 Excellent

Rajesh

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well appointed clean room , with a nice choice of teas a few pouches of coffee would make it even better , 👌👌 hot water shower , it was quite peaceful , very convenient distance to airport , nice restuarant , pleasant ambiance , good front desk staff and very courteous security staff at gate and entrance . Thank you

10/10 Excellent

Varun

6/10 Okay

Prasad

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness
Overall property is good, nice quiet location and very convenient. Only cleanliness is the issue, when we arrived bed sheets, bed spreads were in really bad condition, it had stains on it. We had to get everything changed.
Stayed 3 nights in Aug 2022

6/10 Okay

Kapil

Travelled with partner
Liked: Staff & service, property conditions & facilities
The property is not a 4 star, it’s a 3 star. There was mildew in the tiles. Toilet, and sink. The phone located in the bathroom was disgusting directly. The staff in cafe was friendly and helpful! We received an upgrade but if after receiving an upgrade this is how the room was, then I wonder how a normal room would be, the hotel is centrally located though!
Stayed 2 nights in Dec 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business Travel
Stay was good
Stayed 1 night in Aug 2021

8/10 Good

Ravi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

8/10 Good

Jahnabi Kashyap

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021

6/10 Okay

Donald

Liked: Room comfort
Stayed 3 nights in Jan 2021

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in Mar 2020

8/10 Good

John, Canada

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room and facilities excellent; fine pool and pleasing setting. My criticism: food in the restaurant quite poor.
Stayed 2 nights in Feb 2020

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel looks a bit shabby and old; however, once i side the space is iodated and our suite was clean and comfortable. Bed was very nice. Food, good, both the breakfast buffet and items ordered from room service. I have two main issues. The staff was very unfriendly. They tried to put me in a small room with twin beds when i reserved and paid for an executive king suite. Not even an “oops, sorry” just moved me to the king suite. The main thing to be careful of is that they add an 18% service charge to nearly everything. If you lay for dinner buffet and serve yourself, including pouring your own wine, there is still an 18% service charge. In other words, even with no table service, the charge is still there. Thur know its wrong, also, because if you read the fine print they tell you the charge isn't mandatory. I like to tip, and well. I do not like to be tricked into tipping for every little thing. Even at checkout, paying my final incidentals bill, there was a service charge. When i asked why, i was told it was a charge for my “package”, whatever that is. Just be careful and dont hesitate to tell them you want the charge removed so you can decide your own tip.
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great swimming pool, very comfortable hotel, excellent breakfast buffet
Stayed 3 nights in Dec 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Started well
Started off well with staff very obliging then went South from there as we couldn't get a simple tea order to our room. There is no fresh milk in the room which we requested, eventually ordering the tea with the milk. The milk arrived after an hour with no tea, just the bill.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is best. Staff is very friendly and helpful.
Stayed 1 night in Jun 2019

8/10 Good

Tourist, USA

Travelled with family
Liked: Staff & service, amenities
The Staff was very accommodating. Gavin was very helpful in the restaurant and conference room. Friendly staff.
Stayed 2 nights in May 2019

6/10 Okay

Vivek

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Travelled with partner
Staff courteous eager tp help. Clean,good amenities.
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Restaurant staff could not have been more helpful especially with gluten free dinner, they are a credit to the hotel. Rooms okay, mine was slightly tired. Gym clean although small.
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located Pleasant staff Nice ambiance Clean Could do with some improvement in the restaurant
Stayed 2 nights in Dec 2018

10/10 Excellent

Prashant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money.
Nice hotel for a short stay. Can be more cleaner. Food in the multi cuisine restaurant was just ok. Thanks
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay. The facility itself is comfortable without being formal. But the staff is excellent—I can’t remember an hotel staff better than Lemon Tree’s. A very comfortable way to enjoy Ajanta and Ellora.
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big pool. Morning buffet was a little late in starting. Not much healthy, non-white bread.
Stayed 3 nights in Nov 2018

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Stayed 1 night in Nov 2018

8/10 Good

SHOVAL

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Reservation system has problems.. didn't get the room I paid for
Stayed 1 night in Oct 2018

10/10 Excellent

HANSOL

Pleasant stay in Lemon tree hotel
I had business trip to Aurangabad for couple days. In the hotel, I liked structure of building and arrangements of both in and outside of room. More than anything, I liked kind people working in the hotel.
Stayed 2 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
functional and comfortable
very well placed for visiting Ajanta Ellora

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Comfortable Stay
The hotel was a bit old but kept well. Nice resort like atmosphere. The staff were excellent esp. housekeeping (Mukesh) and the staff at the coffee house (breakfast & dinner buffets)
Stayed 3 nights in Mar 2018

6/10 Okay

FENCY

Liked: Staff & service, room comfort
Good but can be better
Property looks old in looks, however is decent. Cleanliness needs to be improved inside rooms. I had booked on twin sharing basis but amenities kept were for single person e.g. hand towel, soap, water bottle. Wifi strength also needs to be improved.
Stayed 1 night in Feb 2018

8/10 Good

Rajiv

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Courteous staff and clean room.
Stayed 1 night in Jan 2018

8/10 Good

HH, Berkhamsted Herts England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Attentive staff
Expedia did not send confirmation of our booking to the hotel until next day. This could have caused complication for our check in
Stayed 2 nights in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2018

10/10 Excellent

Gary, Portland, Oregon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel staff was very friendly and helpful. I chose the room and 1/2 board plan. Enjoyed the food. Swimming pool is not heated, but was refreshing.
Stayed 7 nights in Dec 2017

8/10 Good

VK, Indiana, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good hotel
Nice hotel for tourists, with comfortable settings.
Stayed 3 nights in Nov 2017

10/10 Excellent

Subhash

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
We had a very good stay. The hotel is centrally located and is clean and friendly. The restaurant staff was especially helpful and pleasant.
Stayed 4 nights in Oct 2017

6/10 Okay

Anand

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Not a great stay, just ok
First the things we liked: 1) Me and my son enjoyed the Swimming pool almost every day of our stay. 2) Front garden was good and served as a good play area for my son. 3) Location was right on the main road and could drive down to the attractions with ease. Things we disliked: 1) My car was full of exterior dust. I asked the front desk if someone can wash the car for a charge; she said she will get back and even after the trip is over; there is no response. I ended up washing the exterior every day. 2) Dinner was really horrible in the restaurant. Veg options were too limited and not that attractive. My son refused to eat the food that was served and we ended up eating outside. 3) The pictures in Hotels.com were different from the room that we were given. In the pictures, the room had a balcony while we didn't have any in our room. 4) Toiletries needs to be asked every day. We were 3 adults and one child in the room and we had to ask for extra soap bars and towels almost every day. The faucet was also leaking. If this hotel calls itself as 4-star then it should not act cheap with regard to toiletries like soap bars. 5) Parking is a mess when some event is happening in the hotel. Guests are asked to park their vehicle in a side while rental cabs are parked near the entrance. This requires better sense from the administrators. 6) Wifi is for one device only. That was a big dampener for my mom who is on Whatsapp.
Stayed 3 nights in Oct 2017

8/10 Good

Joe, New Delhi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay for our family
Overall it was positive and nice for family. We had a hard time at check in because they didn't have our reservation even though it was confirmed with Expedia. Also, the desserts were not great and The Republic of Noodles took over 30 minutes to get us simple Phad Thai.
Stayed 5 nights in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, the hotel staff went out of their way to make us comfortable. Special shout out to Mudassar at the font desk who sorted out our booking.
Stayed 1 night in May 2017