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Reviews of Ambassador Ajanta

4 out of 5
Ambassador Ajanta
Jalna Road, R-4, Cidco, Aurangabad, Maharashtra

Reviews

7.4

Good

Rating 10 - Excellent. 13 out of 50 reviews" "
Rating 8 - Good. 22 out of 50 reviews" "
Rating 6 - Okay. 6 out of 50 reviews" "
Rating 4 - Poor. 4 out of 50 reviews" "
Rating 2 - Terrible. 5 out of 50 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

6.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
No value for money at all. Old furniture and fixtures. Hotel needs refurbishment. No napkin towels were there in the room. No paper or any other napkins were there in the common washrooms in the lobby. Never choose this hotel unless you don't have another options.
Stayed 2 nights in Dec 2023

10/10 Excellent

Nandhakumar

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Manoj

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

premila

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Joseph, New Delhi

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Ambassador Ajanta is an older property. While in some ways it looks dated, it is still a very nice hotel with great service overall. The front desk staff, especially Tasleem, were very helpful. They also accommodated our late checkout even when they were fully booked. I would say there was some confusion about our kids. Expedia says 0-17 are kids, but the hotel said anyone about 6 is an adult. I booked my room based off of what Expedia said. Initially the hotel wanted to charge me for the kids as adults. However when I showed them screenshots from Expedia, they let us go by what we had booked and didn’t charge for the kids.
Stayed 2 nights in Dec 2023

8/10 Good

Ananth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good value for money hotel.
Stayed 1 night in Nov 2023

10/10 Excellent

Marc, Cottonwood

Liked: Cleanliness, staff & service, property conditions & facilities
Great choice for tourists visiting Aurangabad, and the many sights it has to offer. The hotel has truly lovely grounds and pool area, a welcoming bar and restaurant, comfortable guest rooms, and attentive staff. Many restaurants nearby. Highly recommended.
Stayed 6 nights in Nov 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Decent hotel
It's rated as 4 star but is really 3 star. Decent hotel. The water pump broke down and we had no water for a few hours. Apart from that, the hotel was fine. The staff were super helpful though.
Stayed 2 nights in Feb 2023
Response from GM on Feb 28, 2023
Dear GuestThank You for the wonderful and valuable feedback !It’s a pleasure to receive this kind of appreciation from our esteemed guests as it serves as a great motivation for all of us.We at Ambassador Ajanta, Aurangabad, always strive to provide our guests a comfortable & homely experience.On behalf of everyone at Ambassador Ajanta, Aurangabad, I would like to Thank You for choosing us and we will sincerely look forward to welcome you back soon!Warm Regards,Pradeep Maheshwari General Manager

6/10 Okay

Ana

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Black mold in shower
The service was great, but the rooms are incredibly outdated. It would not be a big deal otherwise, but the bathrooms need immediate attention. There was black mold in the shower. The shower curtain and bath mat were covered in mold. These are easily replaceable items! which shows the conscious disregard for cleanliness from the hotel management.
Stayed 3 nights in Dec 2022

4/10 Poor

Mukund

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Need lot of improvement
Good need to improve. Poor quality of foods. No one even clean the table. Cockroaches in Bathroom.
Stayed 1 night in Sep 2022

8/10 Good

Vicky

Travelled with family
Liked: Staff & service
The staff is friendly, the property looks dated, there is need to upgrade the equipment in the room.
Stayed 4 nights in Dec 2021

8/10 Good

NORITAKA

Stayed 2 nights in Nov 2021

8/10 Good

HR, Los Angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property it is very nice. It has all the amenities you need, their customer service it is great. specially the staff they make you fill at home. The breakfast buffet it is very good and their dinner was awesome. The only issue was the level of noise coming street window. Need to be replace to block the heavy traffic noise. The room are large and I was very happy staying there. Thanks for the airport pick up. The hotel is also close to the train station. I want to thank the travel desk they have for arranging the two day car and driver. It made it easy to visit the tourist attractions.
Stayed 2 nights in Feb 2020
Response from Faiyaz Qaisari - Front Office Manager on Mar 2, 2020
Dear Guest It was a pleasure to have you stay at The Ambassador Ajanta, Aurangabad during your recent visit to Aurangabad and we appreciate your time to review us on this forum. It is our endeavor that every guest who leaves the hotel is delighted with their stay. Your feedback is a reward for the team who is always striving for perfection. At The Ambassador Ajanta, we are committed to exceeding our guest’s expectations and your feedback motivates us to strive harder. We believe, it is the small details which make a big difference and help us create very special moments for our guests. Your generous compliments have been shared with our team. They are very delighted to note that their contribution has been appreciated and recognized by you. The team looks forward to the pleasure of welcoming you back in the not too distant future. Thank you once again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room. Friendly staff. Nice breakdast. Would stay again.
Stayed 2 nights in Feb 2020
Response from Faiyaz Qaisari - Front Office Manager on Feb 12, 2020
Dear Guest, Greetings from Ambassador Ajanta! Thank you for your time and efforts in penning down a review regarding the hotel and our team. It is our endeavor that every guest who leaves the hotel is delighted with their stay. Your feedback is a reward for the team who is always striving for perfection. At The Ambassador Ajanta, we are committed to exceeding our guest’s expectations and your feedback motivates us to strive harder. We believe, it is the small details which make a big difference and help us create very special moments for our guests. It will be a pleasure to host you at Ambassador again. Regards,

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Not as per the expectations And not worth compare to price
Stayed 1 night in Jan 2020
Response from Faiyaz Qaisari - Front Office Manager on Feb 12, 2020
Dear Guest Greetings from Ambassador Ajanta! We appreciate the time and effort taken in giving us such valuable feedback regarding our hotels and amenities provided. We have taken the cognizance of your observation and shared with concern teams for further improvement. At The Ambassador Ajanta, we are committed to exceeding our guest’s expectations and your feedback motivates us to strive harder. We believe, it is the small details which make a big difference and help us create very special moments for our guests. It will be a pleasure to host you at Ambassador again. Regards,

4/10 Poor

Seema

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very dirty room, linens were so dirty
Stayed 1 night in Dec 2019
Response from Management Team on Dec 26, 2019
Dear Guest, Greetings from Ambassador Ajanta! We appreciate the time and effort taken in giving us such a valuable feedback regarding our hotels and amenities provided. We have taken the cognizance of your observation and shared with concern teams for further improvement. At The Ambassador Ajanta, we are committed to exceeding our guest’s expectations and your feedback motivates us to strive harder. We believe, it is the small details which make a big difference and help us create very special moments for our guests. It will be a pleasure to host you at Ambassador again. Regards, Management Team

8/10 Good

Raj, Pune

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Good location. Has a lot of greenery and open space in the hotel compound. Breakfast spread is very good. Swimming pool is big and clean. However the furniture in the room could do with a makeover.
Stayed 1 night in Jun 2019
Response from Faiyaz Qaisari on Jun 13, 2019
Dear Mr. Raj, Greetings from Ambassador Ajanta! We appreciate the time and effort taken in giving us such a valuable feedback regarding our hotels and amenities provided. We have taken the cognizance of your observation and shared with concern teams for further improvement. At The Ambassador Ajanta, we are committed to exceeding our guest’s expectations and your feedback motivates us to strive harder. We believe, it is the small details which make a big difference and help us create very special moments for our guests. It will be a pleasure to host you at Ambassador again. Regards, Faiyaz Qaisari

2/10 Terrible

Christine

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Bad service, some wonderful employees though.
Bad travel desk and bad service to and from airport/train. But hotel bar and restaurant staff Milind Rakesh & baba have me giving this hotel a decent review, otherwise I would’ve given 1 star. The first day the hotel driver took us to Ajanta Caves, & while We said we didn’t want to guide he took us to someone who we were told worked for the hotel and would walk us to the entrance - he ended up walking us into his shop!! Spent an hour trying to get us to buy stuff. then the next day we were pressured into stopping at other so-called stops that turned out to be shops . Last day we were told our ride to the train was complementary for the hotel and the driver ended up at the drop off telling us a cost of Rs.500 !! It was 3 minutes!! Unreal! I’m so disgusted w/the travel service. It was a rip off and don’t believe the who complimentary part of the pick up and drop off. That was my last straw, I might’ve let the rest go, but that angered me. To say it’s free and then charge us. I’ll be writing the hotel as well. See below the friendly driver who ripped us off in the end. Also posted photos of the employees who made the bad parts fade away w/good conversation - good gems in the hotel.
Stayed 4 nights in Mar 2019
Response from Faiyaz Qaisari/Front Office Manager on May 7, 2019
Dear Ms. Chandler & Mr. Poane, It was a pleasure to have you stay at The Ambassador Ajanta during your recent visit to Aurangabad and we appreciate your time to review us on this platform .On the very onset please accept my apologies for the inconvenience caused during your most recent stay with us . At The Ambassador Ajanta , we are committed towards providing our guests with the most safe and secure home away from home experience and I sorry to learn that we could not live upto your expectation. We have taken up with the travel desk with seriously for the behaviour of their driver and initiated training for all the drivers of the complex to avoid such incidents. I have also shared your appreciation with concern associates and they were glad to learn it. I hope you would treat this incident in isolation and give us another opportunity to showcase our signature hospitality and service. I look forward to welcome you on your next visit soon. Thank you once again!

10/10 Excellent

Showmen, Glasgow, UK.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay very much recommended.
Extremely well-maintained hotel with a large backyard incorporating swimming pool. sports centre, tennis court, and a jogging and walking track. We stayed at room 119, which included an open verandah. Reception and housekeeping staff polite and helpful. Breakfast is very good, menu changes daily with chef standing by taking requests for making omelettes, dosas (rice crepes), uttapams, etc. Special mention to Babasaheb in the restaurant, who took special care for my mum and uncle's dietary needs. The buffet dinner is also very good, but could do with at least two non-veg items instead of just one chicken preparation which was quite spicy and hot to my taste. So one preparation could be less spicy and the other one spicier, keeping everyone happy. You also get a 20% discount on lunch and dinner while staying in the hotel. The reception staff allowed us to check out late at 2pm on request without incurring any extra charges. We also got dropped off for free at the local airport. The room furniture has an eighties feel, could do with a slight facelift, especially in the bathroom, but probably still will get away without doing anything over the next 4-5 yrs. Wifi reception pretty good, even in the swimming pool outside. Overall, a very good experience, and recommended to all who can afford it.
Stayed 3 nights in Mar 2019
Response from Management Team on Apr 1, 2019
Dear Mr.Showmen, Your heart-warming praise and words of appreciation have been received with humble gratitude and genuine delight by all of us at the hotel. We look forward to welcoming you back for another comfortable stay. Warm Regards Faiyaz Qaisari Front Office Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel for business trops
This hotel is perfect for a business trip and for a stay for couple of days
Stayed 3 nights in Mar 2019
Response from Management Team on Mar 24, 2019
Dear Guest, Your heart-warming praise and words of appreciation have been received with humble gratitude and genuine delight by all of us at the hotel. We look forward to welcoming you back for another comfortable stay. Warm Regards Faiyaz Qaisari Front Office Manager

8/10 Good

Vivek

Liked: Room comfort
Good value for money
The hotel was alright with excellent links to most places in the city. The room needs a bit of uplifting particularly with flooring however this does not affect yout stay.
Stayed 1 night in Mar 2019
Response from Management Team on Mar 24, 2019
Dear Mr.Vivek, Thank you very much for giving us an opportunity to be of service to you. We appreciate the fact that you have taken the time to write your review on this forum. I am sorry that some of our products did not meet your expectations. We are extremely sorry for any inconvenience caused. I would like to take this opportunity to inform you that we have scheduled a soft refurbishment of the property and I am sure you will find a refreshed experience whenever your travels bring you back to us. Similarly, we are imparting rigorous trainings to the team primarily aimed at providing our esteemed guests with the most superlative hospitality experiences We are indebted to guests like you who are candid with their feedback and in turn providing us with real fodder to work on bettering our guest experience. We thank you for giving us insight on our product and services and look forward to welcoming you back to get a first-hand experience of the improvement measures that have been initiated based on the valuable feedback of our most valued guests like you. The team and I look forward to the pleasure of welcoming you back in the not too distant future. Thank you once again! General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Like a place
Absolutely stunning hotel with amazing facilities and services par none
Stayed 2 nights in Mar 2019
Response from Management Team on Mar 24, 2019
Dear Guest, Greetings from Hotel Ambassador Ajanta! Thank you for your recent stay at Hotel Ambassador Ajanta and for sharing your valuable feedback. It was a pleasure having you with us. We are delighted to receive your kind note of appreciation and encouragement on Expedia and particularly for praising our efforts and hotel facilities. I once again thank you for your support and look forward to welcome you back at Hotel Ambassador Ajanta. Best Regards, Front Office Executive, Abdul Khalid

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very nice staff. However, very poor hotel upkeep.
Stayed 4 nights in Feb 2019
Response from Management Team on Mar 24, 2019
Dear Guest, Greetings from Ambassador Ajanta! We appreciate the time and effort taken in giving us such a valuable feedback regarding our hotels and amenities provided. We have taken the cognizance of your observation and shared with concern teams for further improvement. At The Ambassador Ajanta, we are committed to exceeding our guest’s expectations and your feedback motivates us to strive harder. We believe, it is the small details which make a big difference and help us create very special moments for our guests. It will be a pleasure to host you at Ambassador again. Regards, Management Team

10/10 Excellent

Bhavin P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Experience and Nice place to Stay. Close to Airport with Free pickup facility available. But you will have to inform them about your flight details. Good Food and nice Indian Breakfast buffet.
Stayed 1 night in Feb 2019
Response from Management Team on Feb 19, 2019
Dear Mr. Bhavin, It was a pleasure to have you stay at The Ambassador Ajanta, Aurangabad during your recent visit to Aurangabad and we appreciate your time to review us on this forum. It is our endeavor that every guest who leaves the hotel is delighted with their stay. Your feedback is a reward for the team who is always striving for perfection. At The Ambassador Ajanta, we are committed to exceeding our guest’s expectations and your feedback motivates us to strive harder. We believe, it is the small details which make a big difference and help us create very special moments for our guests. Your generous compliments have been shared with our team. They are very delighted to note that their contribution has been appreciated and recognized by you. The team look forward to the pleasure of welcoming you back in the not too distant future. Thank you once again!

8/10 Good

JOCELYN

Liked: Cleanliness, staff & service, room comfort
First Class Hotel with Grand charm, spacious rooms, mature landscaped property, pool, and more. *** Breakfast is not included in room rate *** Rooms are being renovated. Be sure to inspect your room for quietness, view, refrigerator, etc while checking in. Security is a priority and is apparent. I recommend this hotel and encourage you to vote in the standard "breakfast included"
Stayed 2 nights in Feb 2019
Response from Management Team on Feb 19, 2019
Dear Ms. Jocelyn It was a pleasure to have you stay at The Ambassador Ajanta, Aurangabad during your recent visit to Aurangabad and we appreciate your time to review us on this forum. It is our endeavor that every guest who leaves the hotel is delighted with their stay. Your feedback is a reward for the team who is always striving for perfection. At The Ambassador Ajanta, we are committed to exceeding our guest’s expectations and your feedback motivates us to strive harder. We believe, it is the small details which make a big difference and help us create very special moments for our guests. Your generous compliments have been shared with our team. They are very delighted to note that their contribution has been appreciated and recognized by you. The team look forward to the pleasure of welcoming you back in the not too distant future. Thank you once again!

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’ll be honest here I don’t know how this hotel is 5 stars. It felt very fun Down and the service apart from a few staff was very slow and lacked any enthusiasm. Also the reception felt rude - I was traveling with a friend of mine and the staff at the reception understood me perfectly but after they knew he spoke the local language I was ignored completely . The internet for a 5 star establishment was extremely slow and frustrating. Overall for the price this was not a good experience at all. I would not stay here again and I wouldn’t recommend if asked
Stayed 2 nights in Feb 2019
Response from Faiyaz Qaisari FOM on Feb 19, 2019
Dear Guest, At the outset let me apologies for the inconvenience caused to you. I could like to take corrective steps based on your feedback so that the same experience is not given to other guest, may I humbly request your stay details. We have taken the cognizance of your observation and shared with concern teams for further improvement. At The Ambassador Ajanta, we are committed to exceeding our guest’s expectations and your feedback motivates us to strive harder. We believe, it is the small details which make a big difference and help us create very special moments for our guests. It will be a pleasure to host you at Ambassador again. Regards, Management Team

10/10 Excellent

Gautam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top 1% in my 50 years of traveling
Superb!
Stayed 3 nights in Jan 2019
Response from The Management Team on Jan 17, 2019
Dear Mr. Gautam, It was a pleasure to have you stay at The Ambassador Ajanta, Aurangabad during your recent visit to Aurangabad and we appreciate your time to rate us on this forum. It is our endeavor that every guest who leaves the hotel is delighted with their stay. Your feedback is a reward for the team who is always striving for perfection. At The Ambassador Ajanta, we are committed to exceeding our guest’s expectations and your feedback motivates us to strive harder. We believe, it is the small details which make a big difference and help us create very special moments for our guests. Your generous compliments have been shared with our team. They are very delighted to note that their contribution has been appreciated and recognized by you. The team look forward to the pleasure of welcoming you back in the not too distant future. Thank you once again! Management Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2019
Response from General Manager on Jan 11, 2019
Dear Guest,, It was a pleasure to have you stay at The Ambassador Ajanta, Aurangabad during your recent visit to Aurangabad and we appreciate your time to rate us on this forum. It is our endeavor that every guest who leaves the hotel is delighted with their stay. Your feedback is a reward for the team who is always striving for perfection. At The Ambassador Ajanta, we are committed to exceeding our guest’s expectations and your feedback motivates us to strive harder. We believe, it is the small details which make a big difference and help us create very special moments for our guests. Your generous rating have been shared with our team. They are very delighted to note that their contribution has been appreciated and recognized by you. The team look forward to the pleasure of welcoming you back in the not too distant future. Thank you once again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2019
Response from Management Team on Jan 8, 2019
Dear Guest, It was a pleasure to have you stay at The Ambassador Ajanta, Aurangabad during your recent visit to Aurangabad and we appreciate your time to rate us on this forum. It is our endeavor that every guest who leaves the hotel is delighted with their stay. Your rating is a reward for the team who is always striving for perfection. At The Ambassador Ajanta, we are committed to exceeding our guest’s expectations and your feedback motivates us to strive harder. We believe, it is the small details which make a big difference and help us create very special moments for our guests. Your generous rating have been shared with our team. They are very delighted to note that their contribution has been appreciated and recognized by you. The team look forward to the pleasure of welcoming you back in the not too distant future. Thank you once again!

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It needs upgrade it self .House keeping is very slow also reservation desk asked for proofs for all persons that is not an issue but despite of messaging them from expedia there is no communication from them. Food is very nice but rooms are not good.
Stayed 1 night in Dec 2018
Response from The Management Team on Jan 3, 2019
Dear Guest, Greetings from Ambassador Ajanta! We appreciate the time and effort taken in giving us such a valuable feedback regarding our hotels and amenities provided. We have taken the cognizance of your observation and shared with concern teams for further improvement. At The Ambassador Ajanta, we are committed to exceeding our guest’s expectations and your feedback motivates us to strive harder. We believe, it is the small details which make a big difference and help us create very special moments for our guests. It will be a pleasure to host you at Ambassador again. Regards, Management Team

10/10 Excellent

Verified traveller

Stayed 1 night in Dec 2018
Response from The Management Team on Jan 3, 2019
Dear Guest, Greetings from Ambassador Ajanta! Thank you for your time for rating hotel and our team. It is our endeavor that every guest who leaves the hotel is delighted with their stay. Your feedback is a reward for the team who is always striving for perfection. At The Ambassador Ajanta, we are committed to exceeding our guest’s expectations and your feedback motivates us to strive harder. We believe, it is the small details which make a big difference and help us create very special moments for our guests. It will be a pleasure to host you at Ambassador again. Regards, Management Team

8/10 Good

Mahesh, Mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018
Response from Management Team on Jun 22, 2018
Dear Mr. Mahesh, Greetings from Ambassador Ajanta! Thank you for your time and efforts in penning down a review regarding hotel and our team. It is our endeavor that every guest who leaves the hotel is delighted with their stay. Your feedback is a reward for the team who is always striving for perfection. At The Ambassador Ajanta, we are committed to exceeding our guest’s expectations and your feedback motivates us to strive harder. We believe, it is the small details which make a big difference and help us create very special moments for our guests. It will be a pleasure to host you at Ambassador again. Regards,

8/10 Good

Shweta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Management Team on Mar 31, 2018
Dear Ms Shweta, Greetings from Ambassador Ajanta! Thank you for your time and efforts in penning down a review regarding hotel and our team. It is our endeavor that every guest who leaves the hotel is delighted with their stay. Your feedback is a reward for the team who is always striving for perfection. At The Ambassador Ajanta, we are committed to exceeding our guest’s expectations and your feedback motivates us to strive harder. We believe, it is the small details which make a big difference and help us create very special moments for our guests. It will be a pleasure to host you at Ambassador again. Regards, Management Team

6/10 Okay

Verified traveller

Liked: Staff & service
Central safe location
Grounds beautiful. All staff friendly and helpfully.
Stayed 3 nights in Mar 2018
Response from Management Team on Mar 31, 2018
Dear sir. Greetings from Ambassador Ajanta! Thank you for your time and efforts in penning down a review regarding hotel and our team. It is our endeavor that every guest who leaves the hotel is delighted with their stay. Your feedback is a reward for the team who is always striving for perfection. At The Ambassador Ajanta, we are committed to exceeding our guest’s expectations and your feedback motivates us to strive harder. We believe, it is the small details which make a big difference and help us create very special moments for our guests. It will be a pleasure to host you at Ambassador again. Regards, Management Team

10/10 Excellent

Nikhil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room furniture looks old.
Stayed 2 nights in Feb 2018
Response from The Management Team on Feb 21, 2018
Dear Mr. Nikhil,, Greetings from Ambassador Ajanta! We appreciate the time and effort taken in giving us such a valuable feedback regarding our hotels and amenities provided. We have taken the cognizance of your observation and shared with concern teams for further improvement. At The Ambassador Ajanta, we are committed to exceeding our guest’s expectations and your feedback motivates us to strive harder. We believe, it is the small details which make a big difference and help us create very special moments for our guests. It will be a pleasure to host you at Ambassador again. Regards, Management Team

6/10 Okay

Will, California

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Old Hotel
Very good staff trying to make up for old hotel. This is more of a tourist hotel, not really designed to support business travelers.
Stayed 1 night in Jan 2018
Response from The Management Team on Jan 17, 2018
Dear Mr. Will Greetings from Ambassador Ajanta! We appreciate the time and effort taken in giving us such a valuable feedback regarding our hotels and amenities provided. We have taken the cognizance of your observation and shared with concern teams for further improvement. At The Ambassador Ajanta, we are committed to exceeding our guest’s expectations and your feedback motivates us to strive harder. We believe, it is the small details which make a big difference and help us create very special moments for our guests. It will be a pleasure to host you at Ambassador again. Regards, Management Team

10/10 Excellent

Sethu, London, UK

Liked: Cleanliness, staff & service, room comfort
Fantastic
As soon as you step in, the friendly staff take over your care and comfort, without overtly intruding into your privacy. The smiling staff always check on how they could help you right from the foyer to the ones you bump into in the corridors or in the lift The rooms need refurbishment The sprawling gardens could do with a bench or two to sit under the canopy of trees in the hot humid climate.
Stayed 4 nights in Aug 2017
Response from Hotel Management Team on Sep 13, 2017
Dear Dr. Sethu, It was a pleasure to have you stay at The Ambassador Ajanta, Aurangabad during your recent visit to Aurangabad and we appreciate your time to review us on this forum. It is our endeavor that every guest who leaves the hotel is delighted with their stay. Your feedback is a reward for the team who is always striving for perfection. At The Ambassador Ajanta, we are committed to exceeding our guest’s expectations and your feedback motivates us to strive harder. We believe, it is the small details which make a big difference and help us create very special moments for our guests. Your generous compliments have been shared with our team. They are very delighted to note that their contribution has been appreciated and recognized by you. The team look forward to the pleasure of welcoming you back in the not too distant future. Thank you once again!

10/10 Excellent

DR AJAY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2017
Dear Dr. Ajay It was a pleasure to have you stay at The Ambassador Ajanta, Aurangabad during your recent visit to Aurangabad and we appreciate your time to review us on this forum. It is our endeavor that every guest who leaves the hotel is delighted with their stay. Your feedback is a reward for the team who is always striving for perfection. At The Ambassador Ajanta, we are committed to exceeding our guest’s expectations and your feedback motivates us to strive harder. We believe, it is the small details which make a big difference and help us create very special moments for our guests. Your generous compliments have been shared with our team. They are very delighted to note that their contribution has been appreciated and recognized by you. The team and we look forward to the pleasure of welcoming you back in the not too distant future. Thank you once again! The Management Team

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel only about 3 miles from the Aurangabad airport. Emailed ahead of time for the free airport shuttle. Never received a response. When I arrived I got a prepaid taxi and as I exited there was he shuttle. Apparently responding to an email is too difficult. Otherwise a good hotel.
Dear Mr. Michael, Greetings From Ambassador Ajanta! We appreciate your time and efforts taken in giving us such a valuable feedback regarding our hotel and our process. It is great motivator to know that you were pleased with our hotel's location and services, however we sincerely apologize regarding the miscommunication regarding the airport transfer and we have taken the same up with the operation team to ensure the same is not repeated with any other guest. At Ambassador our motto is to create a caring, consistent and comfortable environment with a touch of home. It will give us an immense pleasure to host you again at Ambassador Ajanta. Regards, Management Team

6/10 Okay

Manish Kumar

Disliked: Cleanliness, staff & service, property conditions & facilities
Not so good not so bad
Room was not clean properly. I had to ask them to clean it again. Carpet was too dirty. Breakfast was good and it is very near to aurangabaf chikalthana airport
Dear Guest , Thank you for giving us the opportunity to be of service to you. I appreciate your feedback and apologies for the inconvenience experienced by you. I would like to take this opportunity to inform you that we have scheduled refurbishment of the property and are in the process of periodic up gradation of our other facilities as well . The team and I look forward to the pleasure of welcoming you back in the not too distant future. Thank you once again! General Manager

8/10 Good

Manoj, Thane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Reched at midnight the staff was courteous room was clean the breakfast was very nice. The staff very helpful and polite. Lighting in the room requires to be brighter though. Have stayed there earlier and will stay again.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only as a last resort
Needed a place to stay on short notice and the other hotels in town were all booked up. This is by no means worthy of even 3 stars.

8/10 Good

Aroon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than expected. Beautiful gardens.
Hotel turn out to be better than expected. Expedia rated this hotel as three stars. We believe it is better than some four star hotels

8/10 Good

Nari, Huntington Beach, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ambassador Ajanta, Aurangabad, India
The hotel is an older establishment and not very centrally located. However, the staff were very courteous and helpful in finding a suitable room for 3 seniors traveling together in Feb 2011. The room was clean and comfortable. The breakfast was rather limited for vegetarians but did offer some Indian veg breakfast. For dinner, we chose a good veg Indian restaurant opposite this hotel , recommended by the hotel staff. Overall we were very satisfied with our 2 nights stay at this hotel. We would recommend it to anybody planning to visit the nearby Ajanta and Ellora Caves or for business stay.

6/10 Okay

masato

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2021

8/10 Good

Ko, 日本

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食の種類が少なく、インド風のものばかりだった。どのスタッフも笑顔で挨拶をしてくれて過ごしやすかったし、日本人慣れしてる感じがした。
Stayed 2 nights in Nov 2019
Response from FOM on Nov 25, 2019
Dear Guest, It was a pleasure to have you stay at The Ambassador Ajanta, Aurangabad during your recent visit to Aurangabad and we appreciate your time to review us on this forum. It is our endeavor that every guest who leaves the hotel is delighted with their stay. Your feedback is a reward for the team who is always striving for perfection. At The Ambassador Ajanta, we are committed to exceeding our guest’s expectations and your feedback motivates us to strive harder. We believe, it is the small details which make a big difference and help us create very special moments for our guests. Your generous compliments have been shared with our team. They are very delighted to note that their contribution has been appreciated and recognized by you. The team looks forward to the pleasure of welcoming you back in the not too distant future. Thank you once again! Faiyaz Qaisari Front Office Manager

8/10 Good

Verified traveller

Liked: Staff & service, amenities
少し古いけど家具などの設備にはいいものを使っているのが分かる。 但し貴重品ボックスの電池切れと少し機微臭い部屋は気になった。しかし、朝食時のウェイターやチェックアウト時のスタッフの対応は素晴らしかったので帳消しですね。
Stayed 2 nights in Oct 2019
Response from Faiyaz Qaisari on Oct 25, 2019
Dear Guest, Greetings from Ambassador Ajanta! We appreciate the time and effort taken in giving us such a valuable feedback regarding our hotels and amenities provided. We have taken the cognizance of your observation and shared with concern teams for further improvement. At The Ambassador Ajanta, we are committed to exceeding our guest’s expectations and your feedback motivates us to strive harder. We believe, it is the small details which make a big difference and help us create very special moments for our guests. It will be a pleasure to host you at Ambassador again. Regards, Management Team

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
The lousy and worst 5-star hotel
The worst 5-star hitel I have ever stayed... The room facility was terrible... Loud and noisy music whole day till midnight 3 oclock... The room can only be rated 2 stars at most
Stayed 1 night in Dec 2018
Response from Front Office Manager on Jan 8, 2019
Dear Guest , Thank you for giving us the opportunity to be of service to you. I appreciate your feedback and apologise for the inconvenience experienced by you. We have taken the cognizance of your observation and shared with concern teams for further improvement. At The Ambassador Ajanta, we are committed to exceeding our guest’s expectations and your feedback motivates us to strive harder. We believe, it is the small details which make a big difference and help us create very special moments for our guests. It will be a pleasure to host you at Ambassador again. Regards,