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Reviews of La Quinta Inn & Suites by Wyndham Augusta/Fort Eisenhower

2.5 out of 5
La Quinta Inn & Suites by Wyndham Augusta/Fort Eisenhower
4049 Jimmie Dyes Pkwy, Augusta, GA

Reviews

7.6

Good

Rating 10 - Excellent. 37 out of 88 reviews" "
Rating 8 - Good. 21 out of 88 reviews" "
Rating 6 - Okay. 11 out of 88 reviews" "
Rating 4 - Poor. 6 out of 88 reviews" "
Rating 2 - Terrible. 13 out of 88 reviews" "

8.0/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our main blanket on the bed had a motivation almost brown and dark
Stayed 1 night in Apr 2024

10/10 Excellent

Harry, Laurel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LaQunita Inn was close to Fort Eisenhower and driver-accessible to other locations around the Augusta area.
Stayed 2 nights in Mar 2024

2/10 Terrible

Camille

Stayed 1 night in Mar 2024

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
Great space for families
Stayed 1 night in Feb 2024

10/10 Excellent

Andrew, Paradise Valley

Stayed 3 nights in Jan 2024

4/10 Poor

Rodney

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
Had the smell of weed my bed had hair in it i was told it would be taken care of never was
Stayed 1 night in Feb 2024

10/10 Excellent

amanda

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly and very welcoming.
Stayed 2 nights in Jan 2024

4/10 Poor

Tylisha

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 2 nights in Feb 2024

2/10 Terrible

Adam

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were not able to check in as the hotel could not find the reservation made thru expedia so we had to pay again out of our pocket to make the reservation. We need this booking refunded by Expedia
Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really Nice
This was the nicest room I've stayed in at this location since I have been coming to this city.
Stayed 3 nights in Jan 2024

8/10 Good

Rick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Alva

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel, it's nice and clean
Stayed 1 night in Jan 2024

10/10 Excellent

Howard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location I would highly recommend this place.
Stayed 1 night in Dec 2023

10/10 Excellent

Julia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's cleanness the staff quickly solved problems
Stayed 1 night in Dec 2023

10/10 Excellent

Evonne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very nice and comfortable I would recommend family and friends to stay there.
Stayed 2 nights in Dec 2023

8/10 Good

Tony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Bruce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Nov 2023
Response from KP on Dec 12, 2023
Thank you for feedback

8/10 Good

Carrie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loud at night
Stayed 3 nights in Nov 2023
Response from KP on Nov 27, 2023
sorry for inconveneince.

8/10 Good

Loretta

Stayed 1 night in Nov 2023
Response from KP on Dec 12, 2023
thank you for feedback

10/10 Excellent

Alva

Stayed 3 nights in Oct 2023
Response from KP on Dec 12, 2023
Thank you for feedback

2/10 Terrible

Chris

Stayed 1 night in Nov 2023
Response from KP on Nov 27, 2023
Thank you for your response.

10/10 Excellent

Jae

Stayed 1 night in Oct 2023
Response from KP on Nov 27, 2023
Thank you for your great review.

4/10 Poor

Valerie

Liked: Property conditions & facilities
Disliked: Staff & service
I stayed twice in this hotel. The first time I was charged $500 per night and it the only place to stay. I was there for my brothers funeral during Masters week from out of state and had no choice.$2000 for a room that nobody came and took my trash out of or made my bed much less changed my sheets. The second time was cheaper for my sisters wedding but still no beds made or changed and no trash taken out
Stayed 3 nights in Jul 2023
Response from KP on Nov 27, 2023
Sorry for inconvenience.

2/10 Terrible

tino

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Upon arrival the place looking clean and nice. The room were huge. We settled in for the night and while laying in bed a bug crawled across the sheet. We turned on the light and to our surprise it was a bed bug. So we pulled back the mattress and there was and infestation of bedbugs. Some crawling around and some dead. So n the middle of the night we packed our things went across the hall and woke and packed up our kids so we could get out of there. We went to the front desk and requested a full refund of both rooms. We were told that since we booked through Expedia we would have to get our money back through our Expedia account. After talking with the front desk attendant we left the the walking at 12:30 midnight across the street to another hotel. This was and awful experience.
Stayed 1 night in Oct 2023
Response from KP on Nov 27, 2023
sorry for inconvenience.

4/10 Poor

Ashley

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Bed sheets was dirty
Stayed 1 night in Oct 2023
Response from KP on Nov 27, 2023
sorry for inconvenience.

10/10 Excellent

Reginald

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 1 night in Oct 2023
Response from KP on Nov 27, 2023
Thank you for your great feedback.See you next time when you in Augusta.

2/10 Terrible

Juan, Loganville

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible customer service. Breakfast area not well maintained, no food prepared during breakfast hours.
Stayed 2 nights in Sep 2023

8/10 Good

Candace

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Camelia

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Aug 2023

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

2/10 Terrible

Heather

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

2/10 Terrible

michael

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Disappointed
staff sleeping in the lobby , asked for someone to fix the TV , was told someone will be on the way , they never came... House keeping would just walk in after one knock in the morning , one full size towel , took the ac 3 days to get under 72 degrees , juice machine didn't work for breakfast,took me 30 min to check in because no one was at the front desk. Employee manning front desk was mostly outside with her significant other , while ppl stood waiting for assistance.
Stayed 4 nights in Aug 2023

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service
Can do better
Trip was ok just need more staff.house keeping tried there best to clean,can do better. There is no vending machine. Then they have a store for which there prices is a rip off. Way to high. Need more staff
Stayed 1 night in Jul 2023
Response from Dp on Aug 16, 2023
Thank you for the stay

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hot in elevator, smell like dogs ho in hallway carpet smells bad
Stayed 2 nights in Jul 2023
Response from Dp on Aug 16, 2023
Thank you for the feedback.

10/10 Excellent

Mary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will definitely stay again
Great stay rooms were spacious and very clean and quiet. Pool was out of order, but the stay was great.
Stayed 1 night in Jul 2023
Response from Dp on Jul 14, 2023
Thank you for the stay and sorry for the pool being closed due to maintenance.

6/10 Okay

Kelly

Travelled with family
Liked: Staff & service
Love the size of the family suite. However, the bathroom door wouldn't close, the dresser drawers wouldn't stay closed, the tv in the second room didn’t work, there was something spilled all over the fridge. Housekeeping must have come in our room one day because the beds in one room were made when we got back but the other room and bathrooms were untouched. Very strange.
Stayed 5 nights in Jul 2023
Response from Dp on Jul 14, 2023
Thank you for the feedback.

8/10 Good

Linette

Liked: Cleanliness, property conditions & facilities
Overall it was a good stay, clean environment and quiet. The room was excellent. The inconvenience I experienced was having to have my key reset when I returned to the hotel room after my daily activities.
Stayed 3 nights in Jun 2023
Response from Dp on Jul 14, 2023
Thank you for the review.

8/10 Good

Lonzie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
Stayed 6 nights in Jun 2023
Response from Dp on Jun 19, 2023
Thank you for the service

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Dp on Jun 19, 2023
Thank you for the response

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Dp on Jun 19, 2023
Thank you for staying with us and please do visit again

10/10 Excellent

Ashlee

Travelled with family
Liked: Staff & service, property conditions & facilities
Very comfortable beds. Memory foam. Nice family room
Stayed 1 night in May 2023
Response from Dp on Jun 19, 2023
Thank you for the response and appreciate your stay with us

6/10 Okay

Magdiel

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in May 2023
Response from Dp on Jun 19, 2023
Thank you for the response

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and comfortable
Stayed 1 night in May 2023
Response from Dp on May 10, 2023
Thank you for your response.

8/10 Good

craig

Liked: Cleanliness, property conditions & facilities
Friendly staff. Good breakfast. Concenient to interstate
Stayed 1 night in May 2023
Response from Dp on May 10, 2023
Thank you for your feedback

8/10 Good

Wes

Stayed 5 nights in Apr 2023
Response from Dp on Jun 19, 2023
Thank you for the response

2/10 Terrible

Agustina

Stayed 1 night in Apr 2023
Response from Dp on May 10, 2023
Thank you for the review.

10/10 Excellent

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was newer and felt very clean, our King Studio was large and felt like an upgrade! Staff was friendly and accommodating
Stayed 4 nights in Apr 2023
Response from Dp on May 10, 2023
Thank you for the reply

10/10 Excellent

jermaine

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly the best hotel I have stayed at. It was priced amazingly so I wasn’t expecting it to be so good. Breakfast was great and fresh. Staff was incredibly helpful and were quick to help with anything. I am going to be back soon!!
Response from Dp on Apr 18, 2023
Thank you for the response and our team is glad you had great stay at the LaQuinta Augusta.

10/10 Excellent

jermaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great. The receptionists were very helpful and answered all our questions. The room was clean and bright, and the breakfast was always delicious with fresh fruits. Also had 2 Tvs in the room, one in bedroom and one in living room
Response from Dp on Apr 18, 2023
Thank you for the review and we appreciate your words. We ensure to serve you better always.

8/10 Good

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean.
Stayed 4 nights in Apr 2023
Response from Dp on Apr 18, 2023
Thank you for the response.