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Reviews of Comfort Inn And Suites Wilton

2.5 out of 5
Comfort Inn And Suites Wilton
1026 Us Route 2 E, Wilton, ME

Reviews

9.2

Wonderful

Rating 10 - Excellent. 452 out of 672 reviews" "
Rating 8 - Good. 175 out of 672 reviews" "
Rating 6 - Okay. 35 out of 672 reviews" "
Rating 4 - Poor. 7 out of 672 reviews" "
Rating 2 - Terrible. 3 out of 672 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Nichole - GM on Apr 16, 2024
Thank you for taking the time to complete a review. We are so pleased to know you enjoyed your stay!Thank you for your business.

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. Breakfast was Ok .not good. Chinese restaurant around corner was fast for take out. Staff was very friendly
Stayed 1 night in Apr 2024
Response from Nichole - GM on Apr 16, 2024
Thank you for taking the time to complete this review. We are so pleased to know you enjoyed your stay and your interactions with the team! We hope dinner was great!Thank you for your business.

8/10 Good

Tamarra

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
When it snows parking is difficult. The hotel is clean and comfortable.
Stayed 1 night in Mar 2024
Response from Nichole - GM on Apr 16, 2024
Thank you for taking the time to complete this review. We are pleased to know you enjoyed your stay and we hope you had safe travels during the large snow storm!Thank you for your business.

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was fine.
Stayed 1 night in Apr 2024
Response from Nichole - GM on Apr 16, 2024
Thank you for taking the time to complete this review. We are pleased to see you enjoyed your stay.Thank you for your business.

10/10 Excellent

Debra

Travelled with family, Travelled with pets
Liked: Staff & service, amenities, property conditions & facilities
I was very satisfied with the facility and would return if in the area again.
Stayed 2 nights in Apr 2024
Response from Nichole - GM on Apr 16, 2024
Thank you for taking the time to complete this review. We are so pleased to know you enjoyed your stay and it is great to hear you would stay again!Thank you for your business.

10/10 Excellent

Herbert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable with Large rooms
Stayed 1 night in Apr 2024
Response from Nichole - GM on Apr 16, 2024
Thank you for taking the time to complete this review. We are so pleased to know you enjoyed your stay! Thank you for your business.

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 1 night in Mar 2024
Response from Nichole - GM on Apr 3, 2024
Thank you for taking the time to complete this review. We are so pleased to know you enjoyed your stay and we appreciate the 5 stars!Thank you for your business.

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and attentive
Stayed 1 night in Mar 2024
Response from Nichole - GM on Mar 28, 2024
Thank you for taking the time to complete this review. We are so pleased to know you enjoyed your stay!Thank you for your business and we look forward to your visit.

10/10 Excellent

Laurel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wilton received 27” of snow and the staff were so caring, they offered to snowblow me out. There was no need to snowblow me out of my parking spot, but I felt cared for and I appreciated that. Driveway and parking lot was cleared so I was able to get to work in time.
Stayed 1 night in Mar 2024
Response from Nichole - GM on Mar 25, 2024
Thank you for taking the time to complete this review. We are so pleased to know you enjoyed your stay and are glad to know you had no trouble getting out, what a storm!Thank you for your business and we look forward to your next visit.

10/10 Excellent

Kimberly

Stayed 1 night in Mar 2024
Response from Nichole - GM on Apr 16, 2024
Thank you for taking the time to complete a review. We are so pleased to know you enjoyed your stay!Thank you for your business.

8/10 Good

Jaswinder

Travelled with group
Everything was fine
Stayed 1 night in Mar 2024
Response from Nichole - GM on Mar 21, 2024
Thank you for taking the time to complete this review. We are pleased to know you enjoyed your stay!Thank you for your business.

10/10 Excellent

Laurel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s always a pleasant and comfortable stay.
Stayed 1 night in Mar 2024
Response from Nichole - GM on Mar 12, 2024
Thank you for taking the time to complete this review. We are so pleased to know you have been enjoying your stays and we appreciate the recognition!

10/10 Excellent

Tyra, Charlestown

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Family enjoyed they pool and hot tub.
Stayed 2 nights in Feb 2024
Response from Nichole - GM on Feb 26, 2024
Thank you for taking the time to complete this review. We are so pleased to know you enjoyed your stay and that you were able to take advantage of the pool and hot tub!Thank you for your business.

10/10 Excellent

Kelly

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and the staff friendly. Breakfast was okay, basically what you’d expect. It was a very pleasant stay!
Stayed 1 night in Feb 2024
Response from Nichole - GM on Feb 26, 2024
Thank you for taking the time to complete this review. We are so pleased to know you enjoyed your stay and your experience with the team!Thank you for your business!

8/10 Good

Tyra, Charlestown

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean, staff friendly. Enjoed the pool and breakfast as well.
Stayed 1 night in Jan 2024
Response from Nichole - GM on Feb 2, 2024
Thank you for taking the time to complete this review. We are so pleased to know you enjoyed your stay and we appreciate the business!

10/10 Excellent

franc

Liked: Cleanliness, staff & service
Good hotel and staff
Stayed 1 night in Jan 2024
Response from Nichole - GM on Feb 2, 2024
Thank you for taking the time to complete this review. We are so pleased to know you enjoyed your stay!Thank you for your business.

10/10 Excellent

Melissa

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great stay, kids loved the pool
Stayed 2 nights in Jan 2024
Response from Nichole - GM on Feb 2, 2024
We are so pleased to know you enjoyed your stay and that your family was able to take advantage of the pool!Thank you for your business.

10/10 Excellent

Nicholas

Liked: Staff & service, property conditions & facilities
Staff were very nice and room was clean and felt new. The breakfast had lots of options and exceeded expectations. We would stay here again!
Stayed 2 nights in Jan 2024
Response from Nichole - GM on Feb 2, 2024
We are so pleased to know you enjoyed your stay and we appreciate the feedback!Thank you for your business!

8/10 Good

Brad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Nichole - GM on Jan 6, 2024
Thank you for taking the time to complete this review. While we are pleased to know you enjoyed your stay overall, we encourage you to share any comments or suggestions as to what would have helped make it perfect.We appreciate your business and look forward to your next visit.

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
christmas
Also a great stay and the people are always friendly that work there
Stayed 1 night in Dec 2023
Response from Nichole - GM on Jan 6, 2024
Thank you for taking the time to complete this review. We are so pleased to know you enjoyed your stay and we hope you had a great holiday!Thank you for your business and we look forward to your next stay.

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter came to visit. It was a great get away.
Stayed 2 nights in Dec 2023
Response from Nichole - GM on Feb 2, 2024
Thank you for taking the time to complete this review. We are so pleased to know you and your daughter enjoyed the stay!Thank you for your business.

8/10 Good

Beth

Stayed 1 night in Dec 2023
Response from Nichole - GM on Jan 6, 2024
Thank you for taking the time to complete this review. We are glad to know you enjoyed the majority of your stay. Please do not hesitate to share any comments or suggestions as to what would have helped make it perfect.Thank you for your business and we look forward to your next stay.

8/10 Good

Jessica

Liked: Cleanliness, staff & service
Quiet, don’t hear other guests. Room was fine. Bed
Stayed 2 nights in Dec 2023
Response from Nichole - GM on Jan 6, 2024
Thank you for taking the time to complete this review. We are so pleased to know you enjoyed your stay!We appreciate your business and look forward to your next stay.

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Nichole - GM on Dec 30, 2023
Thank you for taking the time to complete this review. We are so pleased to know you enjoyed your stay and we appreciate the 5 stars!Thank you for your business.

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Stay!
We absolutely love staying at this hotel! The staff is very friendly, the room is always clean and we appreciate how they always remember us! I recommend anyone stay here!
Stayed 2 nights in Dec 2023
Response from Nichole - GM on Dec 30, 2023
Thank you for taking the time to complete this review. We are so pleased to know you enjoyed your stay and we appreciate the recommendation to others!Thank you for your business.

6/10 Okay

Tricia

Stayed 1 night in Dec 2023
Response from Nichole - GM on Dec 30, 2023
Thank you for taking the time to complete this review. Please allow me to apologize on behalf of the entire team for any disappointment you experienced.We appreciate your business and look forward to having the opportunity to provide you with a great stay in the future.

10/10 Excellent

Kerry

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My only disappointment was that in the 3 nights we stayed, we never had bacon at breakfast! But truly, breakfast was good and the facility was really nice!
Stayed 3 nights in Dec 2023
Response from Nichole - GM on Dec 30, 2023
Thank you for taking the time to complete this review. We are so glad to know you enjoyed your stay, despite not having any bacon! Thank you for your business.

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good
Went up for a hunting trip. Early riser and would have like some early breakfast
Stayed 2 nights in Nov 2023
Response from Nichole - GM on Dec 8, 2023
Thank you for taking the time to complete this review. We are so pleased to know you enjoyed your stay! Please do not hesitate to request a breakfast item early in the morning. While we would not have the hot items available, we are happy to provide cereal, yogurt, pastries, ect.Thank you for your business!

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to family
Stayed 1 night in Nov 2023
Response from Nichole - GM on Nov 28, 2023
Thank you for taking the time to complete this review. We are so pleased to know you enjoyed your stay and we appreciate the recognition of our efforts.Thank you for your business!

8/10 Good

SARAH

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Nichole - GM on Nov 19, 2023
Thank you for taking the time to complete a review. We are so pleased to know you enjoyed your stay!Thank you for your busines!

10/10 Excellent

Sherry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Nikki at the front desk was awesome!!
Stayed 2 nights in Nov 2023
Response from Nichole - GM on Nov 13, 2023
Thank you for taking the time to complete this review. We are so pleased to know you enjoyed your stay and we certainly agree, Nikki is awesome!Thank you for your business.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Nichole - GM on Oct 31, 2023
Thank you for taking the time to complete this review and for the great score! We are so pleased to see you enjoyed your stay!Thank you for your business and we look forward to your next stay.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Nichole - GM on Oct 31, 2023
Thank you for taking the time to complete this review. We are so pleased to see you enjoyed your stay and we appreciate the great score!Thank you for your business and we look forward to your next stay.

8/10 Good

Sonja

Stayed 1 night in Oct 2023
Response from Nichole - GM on Oct 21, 2023
Thank you for taking the time to complete this review. We are so pleased to see you enjoyed your stay! Please do not hesitate to share any suggestions or comments as to what would have made it a perfect 10.We appreciate your business and look forward to your next visit.

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, spacious and awesome staff.
Stayed 1 night in Oct 2023
Response from Nichole - GM on Oct 11, 2023
Thank you for taking the time to complete this review. We are so pleased to know you enjoyed your stay and we appreciate the feedback!Thank you for your business and we look forward to your next visit.

10/10 Excellent

Judy, Levant

Travelled with partner, Travelled with group
Liked: Amenities
Very clean, and very friendly staff.
Stayed 2 nights in Oct 2023
Response from Nichole - GM on Oct 9, 2023
Thank you for taking the time to complete this review. We are so pleased to know you enjoyed your stay and we appreciate the kind words!Thank you for your business.

10/10 Excellent

Jane Noonan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Nichole - GM on Oct 9, 2023
Thank you for taking the time to complete this review. We are so pleased to see you enjoyed your experience!Thank you for your business!

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Nichole - GM on Oct 4, 2023
Thank you for taking the time to complete this review. We are so pleased to see you enjoyed your stay!Thank you for your business!

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Nice breakfast. Comfortable beds. Always clean.
Stayed 1 night in Sep 2023
Response from Nichole - GM on Oct 4, 2023
Thank you for taking the time to complete this review. We are so pleased to see you enjoyed your experience and your interactions with the team!Thank you for your continued business and we look forward to your next visit.

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was great. Staff was very friendly and helpful. Pool and hot tub was clean and nice. Breakfast was good. Frontvdesk manager went above and beyond her duties to make sure I had a pleasant stay.
Stayed 1 night in Sep 2023
Response from Nichole - GM on Sep 21, 2023
Thank you for taking the time to complete this review. We are so pleased to see you enjoyed your stay and your experience with the team! Thank you for your business and we look forward to your next visit.

10/10 Excellent

ernest

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
sat off the road. staff very nice
Stayed 3 nights in Aug 2023
Response from Nichole - GM on Sep 3, 2023
Thank you for taking the time to complete this review. We are so pleased to see you enjoyed your experience and we appreciate the 5 stars!Thank you for your business.

6/10 Okay

George

Stayed 3 nights in Aug 2023
Response from Nichole - GM on Sep 3, 2023
Thank you for taking the time to complete this review. Please allow me to apologize for any disappointment you experienced during your visit. If you have any comments and/or suggestions, please do not hesitate to share.Thank you for your business!

8/10 Good

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Erin on Aug 15, 2023
We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future!

10/10 Excellent

Vicky

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so friendly! The front desk staff was super helpful and patient! The breakfast was really good. Everything was fresh and there were lots of options. Coffee and fresh cookies all day, every day. The lady who worked the breakfast room was lovely and did a beautiful job making sure that everything was refilled promptly. Really enjoyed our stay!
Stayed 2 nights in Jul 2023
Response from Erin on Aug 4, 2023
We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.We are so pleased to see that you enjoyed the amenities and the customer service provided here at our hotel! Thank you so much for your business and we look forward to seeing you in the future!

10/10 Excellent

Suzeth

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jul 2023
Response from Erin on Aug 4, 2023
Thank you so much for taking the time to complete this review! We are very pleased to see that you enjoyed your stay here!Thank you for your business and we look forward to seeing you again in the future!

10/10 Excellent

Susana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will definitely be back soon!
Stayed 4 nights in Jul 2023
Response from Erin on Jul 31, 2023
Thank you so much for taking the time to complete this review! We are so pleased to see you had a wonderful stay here! Thank you for the great comments and your business! We hope to see you again in the future!

6/10 Okay

Karen

Stayed 1 night in Jul 2023
Response from Nichole - GM on Sep 3, 2023
Thank you for taking the time to complete this review. Please allow me to apologize for any disappointment you experienced during your visit. If you have any comments and/or suggestions, please do not hesitate to share.Thank you for your business!

10/10 Excellent

paula

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stacey at the front desk was amazing at check-in. Very polite, friendly and welcoming. She was very knowledgeable about the surrounding area and was very helpful and informed when asking for recommendations for gluten-free dining options for our granddaughter with Celiac disease who was traveling with us. Although she was extremely busy, she called our room later to ensure everything was satisfactory. She gets 5 stars!!! All of the staff was very friendly.
Stayed 1 night in Jul 2023
Response from Erin on Jul 30, 2023
Thank you so much for taking the time to complete this review! We are so pleased to see you enjoyed your stay here! Thank you so much for the wonderful comments about our front desk staff member Stacey! We are very lucky to have her! Thank you so much for your business and we look forward to seeing you again in the future

10/10 Excellent

Martha

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First of all I love that’s pet friendly, the hotel is great and the stuff are amazing.. I will stay again in the future in the comfort inn and suites at Wilton
Stayed 5 nights in Jul 2023
Response from Erin on Jul 28, 2023
Thank you so much for taking your time to complete this review! We are so pleased to see you had such a wonderful stay here! Thank you so much for your business and we look forward to seeing you again in the future!

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Clean but maybe go back to doing rooms every
Clean and well kept property & room. They only do up the rooms after guests check out. This is a holdover from Covid used as an excuse not to do daily cleaning. I was ok with it but not everyone would be. The breakfast was very good. The lady that keeps it clean is unbelievable. Non-stop cleaning for the 1/2 hour 45 minutes we were there. Every day during our stay. She's a keeper!
Stayed 3 nights in Jul 2023
Response from Erin on Jul 24, 2023
Thank you for taking the time to complete this review! Please allow me to apologize for any disappointment you may have had during your stay regarding housekeeping services. Although we may not knock on the doors everyday asking if service is requested, we do offer service to anyone that would like to request it any day of their stay. We are very pleased to see that you enjoyed your stay here overall and our very wonderful breakfast attendant! We are lucky to have her! Thank you for your business and look forward to hopefully seeing you again in the future!