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Get an overview of this hotelLuxury Auckland hotel in Auckland CBD, near Sky Tower


Located in Auckland CBD, this luxury hotel is within a 15-minute walk of Viaduct Harbour, Sky Tower, and Queen Street Shopping District. University of Auckland and Auckland Town Hall are also within 1 mi (2 km).

Hotel Features

A marina, a restaurant, and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a coffee shop/café are onsite.

Room Amenities

All 172 rooms boast deep soaking tubs and offer WiFi and balconies. IPod docks and 24-hour room service are standard, as are flat-screen TVs with satellite channels.

Hotel Amenities

Hotel Amenities

In addition to a marina, Sofitel Auckland Viaduct Harbour features an indoor pool and a spa tub. Dining options at the hotel include a restaurant, a coffee shop/café, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and high-speed wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 5380 square feet (500 square meters) include conference space. This luxury hotel also offers a fitness center, a sauna, and spa services. For a surcharge, a roundtrip airport shuttle at scheduled times is offered to guests. Parking is available onsite for a surcharge.

Sofitel Auckland Viaduct Harbour is a smoke-free property.

  • Valet parking (surcharge) 
  • Babysitting or childcare (surcharge) 
  • Conference space size (meters) - 500 
  • Conference space size (feet) - 5380 
  • ATM/banking 
  • Airport transportation (surcharge) 
  • 24-hour front desk 
  • Total number of rooms - 172 
  • Number of floors - 5 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Coffee/tea in lobby 
  • Coffee shop or café 
  • Free newspapers in lobby 
  • Conference space 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-in 
  • Express check-out 
  • Fitness facilities 
  • Free WiFi 
  • Computer station 
  • Marina on site 
  • Spa treatment room(s) 
  • Meeting rooms 
  • Multilingual staff 
  • Terrace 
  • Porter/bellhop 
  • Luggage storage 
  • Restaurant 
  • Safe-deposit box at front desk 
  • Number of meeting rooms - 5 
  • Year Built 2005 
  • 24-hour business center 
  • Snack bar/deli 
  • Sauna 
  • Smoke-free property 
  • Number of buildings/towers - 1 
  • Spa services on site 
  • Spa tub 
  • Indoor pool 

Family Friendly Amenities

  • Indoor pool  
  • Free Wi-Fi  
  • Rollaway/extra beds available  
  • Snack bar/deli  
  • Babysitting or childcare (surcharge)  
  • Cribs/infant beds (complimentary)  


Available in all rooms: Wireless internet access ( 30.00 NZD per 24-hour period )

Available in some public areas: Free WiFi


Valet parking (surcharge)

Room Amenities

  • Free cribs/infant beds 
  • Satellite TV service 
  • Pay movies 
  • Hypo-allergenic bedding available 
  • Balcony 
  • Air conditioning 
  • Climate control 
  • Phone 
  • Minibar 
  • Coffee/tea maker 
  • Daily housekeeping 
  • Designer toiletries 
  • Private bathroom 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Separate bathtub and shower 
  • Deep soaking bathtub 
  • Rainfall showerhead 
  • Iron/ironing board 
  • In-room safe 
  • Desk 
  • Rollaway/extra beds available 
  • Blackout drapes/curtains 
  • Flat-panel TV 
  • WiFi (surcharge) 
  • iPod docking station 
  • Room service (24 hours) 
  • Connecting/adjoining rooms available 
  • Pillow menu 
  • Espresso maker 

Where to Eat

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.

Lava Dining - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

21 Viaduct Cafe - This café specializes in regional cuisine and serves breakfast, brunch, lunch, and light fare. Guests can enjoy alfresco dining (weather permitting).

Sabrage Bar - This bar serves light fare only. Guests can enjoy alfresco dining (weather permitting).

24-hour room service is available.

Nearby Things to Do

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Sailing nearby 
  • Golfing nearby 
  • Bicycle rentals nearby 
  • Boat tours nearby 

Spa Services

  • Hot stone massage 
  • Deep tissue massage 
  • Swedish massage 
  • Prenatal massage 
  • Steam room in spa 
  • Reflexology 
  • Sports massage 
  • Number of treatment rooms 6 
  • Couples treatment rooms 
  • Manicures and pedicures 
  • Body wraps 
  • Body scrubs 
  • Aromatherapy treatments 
  • Ayurvedic treatments 
  • Massages 
  • Body treatments 
  • Facial treatments 


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible path of travel 
  • In-room accessibility 

Hotel Policies


Check-in time starts at 2 PM

Check-in time ends at midnight

Minimum check-in age is 18


Check-out time is 11 AM

Payment types

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Debit cards not accepted


The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for cooked-to-order breakfast: NZD 32.46 per person (approximately)
  • Fee for in-room wireless Internet: NZD 30.00 per 24-hour period (rates may vary)
  • Airport shuttle fee: NZD 34 per person (one way)
  • Valet parking fee: NZD 50.00 per day
  • Rollaway bed fee: NZD 80 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

National Rating

Official New Zealand Rating provided by Qualmark®

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 5 stars.

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