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Overview of SkyCity Hotel

Photo gallery

Guest reviews

4.4/5 Excellent
3,304 reviews
Guests rated this property 4.5/5 for cleanliness.

Amenities

  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant

Map

What's nearby

Popular LocationSkyCity Casino1 min walk
Popular LocationSky Tower1 min walk
Popular LocationSKYCITY Auckland Convention Centre1 min walk
AirportAuckland (AKL-Auckland Intl.)28 min drive

Choose dates to view prices

  • Premium Twin Room

    4.7/5 guest room rating

    Room amenities

    • 344 sq ft
    • Sleeps 4
    More details
  • Premium King Suite

    4.7/5 guest room rating

    Room amenities

    • 646 sq ft
    • City view
    • Sleeps 4
    More details
  • Premium Twin Suite

    4.8/5 guest room rating

    Room amenities

    • 646 sq ft
    • City view
    • Sleeps 4
    More details
  • Premium King Room

    4.8/5 guest room rating

    Room amenities

    • 344 sq ft
    • City view
    • Sleeps 3
    More details
  • Premium Plus Twin Room

    Room amenities

    • 344 sq ft
    • Sleeps 4
    More details
  • Premium Plus King Room

    Room amenities

    • 344 sq ft
    • Sleeps 3
    More details
  • Premium King Room (including Sky Tower admission)

    Room amenities

    • 344 sq ft
    • Sleeps 2
    More details
  • Premium Twin Room (including Sky Tower admission)

    Room amenities

    • 344 sq ft
    • Sleeps 2
    More details

About this area

Auckland

In the city centre and near a train station, SkyCity Hotel is in an area with great shopping. Aotea Centre and Auckland War Memorial Museum are cultural highlights, and some of the area's activities can be experienced at Viaduct Harbour and Princes Wharf. Looking to enjoy an event or a game? See what's going on at Eden Park or Spark Arena. Take the opportunity to explore the area for water adventures such as sailing and other activities like golfing. Our guests appreciate the hotel's central location.

Map
Popular Location

What's nearby

  • SkyCity Casino - 1 min walk
  • Sky Tower - 1 min walk
  • SKYCITY Auckland Convention Centre - 1 min walk
  • Queen Street Shopping District - 4 min walk
  • Aotea Centre - 6 min walk

Getting around

  • Auckland Britomart Station - 12 min walk
  • Auckland (AKL-Auckland Intl.) - 28 min drive

Restaurants

  • Fortuna Buffet Restaurant — 1 min walk
  • Orbit — 1 min walk

About this property

SkyCity Hotel

Luxury Auckland hotel in Auckland Central Business District, walk to Sky Tower
This smoke-free hotel features 15 restaurants, a full-service spa and a casino. WiFi in public areas is free. Other amenities include 8 bars/lounges, a fitness centre and 2 coffee shops/cafés. All 323 rooms offer free WiFi and free wired Internet, plus iPod docking stations and flat-screen TVs with cable channels. Other amenities available to guests include 24-hour room service, fridges and rainfall showerheads.
SkyCity Hotel offers 323 forms of accommodation with iPod docking stations and a safe. Flat-screen televisions come with cable channels and pay-per-view films. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.
This Auckland hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Housekeeping is provided on a daily basis.
Guests can indulge in a pampering treatment at the hotel's full-service spa, East Day Spa (surcharge).
The spa is open daily.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi

Parking and public transport

Self parking (surcharge)
Valet parking: NZD 55.00 per night

Food and drink

Buffet breakfast available for a fee daily 6:30 AM–10 AM
15 restaurants and 2 coffee shops
8 bars/lounges
24-hour room service

Things to do

Fitness centre
Full-service spa
Shopping

Family friendly

Babysitting/childcare (surcharge)
Dry-cleaning service
Laundry facilities
Fridge

Conveniences

ATM/banking services
Lift
Free newspapers in reception
Front-desk safe
Gift shop/newsstand

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance

Languages spoken

Afrikaans
Chinese
English
Filipino
Hindi
Korean
Russian
Vietnamese

Business services

1 meeting room

Spa

Spa open daily

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
In-room accessibility
Wheelchair-accessible parking
Wheelchair-accessible path of travel

More

Casino
Smoke-free property
TV in reception

Room amenities

Bedroom

Climate control (air conditioning)
Linens

Bathroom

Free toiletries
Hairdryer
Rainfall showerhead
Shower
Towels
Toothbrush and toothpaste (on request)

Entertainment

TV channels
Flat-screen TV
iPod dock
Films for purchase

Food and drink

Fridge

More

Connecting rooms available
Desk
Free newspapers
Iron/ironing board
Safe

Policies

Check-in

Check-in between 3:00 PM and anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Friday:
  • Restaurant

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 60.0 per night.

Property payment types

American ExpressDiners ClubMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Valet parking fee: NZD 55.00 per night (in/out privileges)
  • Rollaway bed fee: NZD 60.0 per night
  • Credit card charges are subject to a surcharge of 2.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Hotel property has been rated 4 star plus, which is displayed on this page as 4.5 stars.
Official New Zealand Rating provided by Qualmark®

Frequently asked questions

Can I cancel my reservation for free at SkyCity Hotel and receive a full refund?
Yes, SkyCity Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to SkyCity Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at SkyCity Hotel?
As of Jun 4, 2020, prices found for a 1-night stay for 2 adults at SkyCity Hotel on Jun 9, 2020 start from CA $152, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is this hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at SkyCity Hotel?
Self-parking is available for NZD 48. Valet parking is available for NZD 55.00 per night.
What time is check-in at this property?
Check-in is from 3:00 PM to anytime.
What time is check-out at this property?
Checkout is at 11 AM.
Where is SkyCity Hotel located?
Located in Auckland Central Business District, this luxury hotel is steps away from SkyCity Casino, Sky Tower and SKYCITY Auckland Convention Centre. Queen Street Shopping District and Aotea Centre are also within 10 minutes. Auckland Britomart Station is 12 minutes by foot.

Guest reviews

4.4
Excellent
5 - Excellent
1,818
4 - Good
1,145
3 - Okay
256
2 - Mediocre
53
1 - Poor
32
4.5
Cleanliness
4.4
Service and Staff
4.3
Amenities
4.4
Property condition

3/5

    This traveller didn’t leave comments with their review
    Stayed 1 night in May 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    The staff was freindly and helpful, the facility pleasant. Probably the only issue is that with Covid-19 the usual restaurants where closed, but there was no direction where to go instead.

    Stayed 1 night in May 2020

    2/5

    • Liked: Cleanliness, staff & service
    • Disliked: Amenities, property conditions & facilities

    Two lifts were out of service leading to long queues to access living areas. Plug in sink in our room was not working so difficult to have wash as no water stayed in bowl

    Stayed 2 nights in May 2020

    3/5

      This traveller didn’t leave comments with their review
      Stayed 1 night in May 2020

      3/5

        This traveller didn’t leave comments with their review
        Stayed 2 nights in May 2020