Title: Pelicanstay at Auckland Waterfront - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire apartment # Pelicanstay at Auckland Waterfront ## Photo gallery for Pelicanstay at Auckland Waterfront ![Deluxe Suite, 2 Bedrooms, Balcony | View from room - Pelicanstay at Auckland Waterfront (Auckland)](https://images.trvl-media.com/lodging/16000000/15550000/15545400/15545391/9f576ee4.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Deluxe Suite, 2 Bedrooms, Balcony | Living room - Pelicanstay at Auckland Waterfront (Auckland)](https://images.trvl-media.com/lodging/16000000/15550000/15545400/15545391/d9ba8595.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from property - Pelicanstay at Auckland Waterfront (Auckland)](https://images.trvl-media.com/lodging/16000000/15550000/15545400/15545391/b2fc66d8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Apartment, 1 Bedroom, Balcony | Living room - Pelicanstay at Auckland Waterfront (Auckland)](https://images.trvl-media.com/lodging/16000000/15550000/15545400/15545391/ba0bae90.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 bedrooms, desk, iron/ironing board, free WiFi - Pelicanstay at Auckland Waterfront (Auckland)](https://images.trvl-media.com/lodging/16000000/15550000/15545400/15545391/dba12875.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Prices - Amenities - Policies Close to Princes Wharf and Auckland Ferry Terminal, Pelicanstay at Auckland Waterfront provides a terrace, a coffee shop/cafe, and a bar. Be sure to enjoy a meal at the two on-site restaurants. Guests can connect to free in-room WiFi. ## Reviews 7.6 Good ## Popular amenities - Kitchen - Washer - Dryer - Free WiFi - Restaurant - Outdoor Space ## Room options ### Check availability for these dates Tonight [Feb. 25 - Feb. 26](https://www.expedia.ca/Hotel-Search?startDate=2026-02-25&endDate=2026-02-26&selected=15545391&PinnedHotelID=15545391&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-25&endDate=2026-02-26&selected=15545391&PinnedHotelID=15545391&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Feb. 26 - Feb. 27](https://www.expedia.ca/Hotel-Search?startDate=2026-02-26&endDate=2026-02-27&selected=15545391&PinnedHotelID=15545391&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-26&endDate=2026-02-27&selected=15545391&PinnedHotelID=15545391&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Feb. 27 - Mar. 1](https://www.expedia.ca/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=15545391&PinnedHotelID=15545391&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=15545391&PinnedHotelID=15545391&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Mar. 6 - Mar. 8](https://www.expedia.ca/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=15545391&PinnedHotelID=15545391&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=15545391&PinnedHotelID=15545391&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 3+ beds 2 beds 1 bed Showing 3 of 3 rooms ### View all photos for Deluxe Suite, 2 Bedrooms, Balcony ![2 bedrooms, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/16000000/15550000/15545400/15545391/dba12875.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite, 2 Bedrooms, Balcony ### Highlights Furnished balcony Separate dining area Separate sitting area Heating Kitchen Full-sized refrigerator/freezer Dishwasher TV - 1195 sq ft - 2 bedrooms - Sleeps 5 - 1 Queen Bed and 2 Twin Beds ### View all photos for Standard Suite, 2 Bedrooms, Balcony ![Standard Suite, 2 Bedrooms, Balcony | View from room](https://images.trvl-media.com/lodging/16000000/15550000/15545400/15545391/4ed1d812.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Suite, 2 Bedrooms, Balcony ### Highlights Furnished balcony Separate dining area Separate sitting area Heating Kitchen Full-sized refrigerator/freezer Dishwasher TV - Bay view - 1000 sq ft - 2 bedrooms - Sleeps 4 - 2 Queen Beds OR 2 Twin Beds ### View all photos for Deluxe Apartment, 1 Bedroom, Balcony ![Deluxe Apartment, 1 Bedroom, Balcony](https://images.trvl-media.com/lodging/16000000/15550000/15545400/15545391/3185290d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Apartment, 1 Bedroom, Balcony ### Highlights Furnished balcony Separate dining area Separate sitting area Heating Kitchen Full-sized refrigerator/freezer TV Washer/dryer - 1292 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FAuckland-Hotels-Pelicanstay-At-Auckland-Waterfront.h15545391.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FAuckland-Hotels-Pelicanstay-At-Auckland-Waterfront.h15545391.Hotel-Information) ## About the area Located in Auckland Central Business District, a neighborhood in Auckland, Pelicanstay at Auckland Waterfront is near the airport and on the waterfront. Auckland Zoo is a popular area attraction and if an activity is on the agenda, Auckland Ferry Terminal and Queens Wharf are worth checking out. Looking to enjoy an event or a game? See what's going on at Spark Arena or Eden Park. [Visit our Auckland travel guide](https://www.expedia.ca/Auckland.dx178233) [View more Apartments in Auckland](https://www.expedia.ca/Auckland-Apartments.d178233-aaApartments.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-36.84187%2C174.76474&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=6ZPH2A_8TPQG663HTCItSvVEnVM=) 137-145 Quay Street, Auckland, 1010 ### What's nearby - ![Auckland CBD with Viaduct Basin in the foreground.](https://images.trvl-media.com/place/6080549/41cebbe6-ccdb-4d0a-9ff8-4b16b89e6e58.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Princes Wharf 1 min walk \- 0.0 km - ![Auckland Ferry Terminal showing city views and a marina](https://images.trvl-media.com/place/6227247/66bef2da-e1de-4764-9e0a-499aa4566f6f.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Auckland Ferry Terminal 5 min walk \- 0.5 km - ![Queens Wharf featuring modern architecture and night scenes as well as a couple](https://images.trvl-media.com/place/553248635695665701/63ac2669-ff82-45dc-80b2-90edd9ff6c3a.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Queens Wharf 5 min walk \- 0.5 km - ![Sky Tower which includes a city, modern architecture and a sunset](https://images.trvl-media.com/place/6055180/2df20c5b-8114-4c5a-a015-62b6f4cdf8c7.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Sky Tower 10 min walk \- 0.9 km - Queen Street Shopping District 5 min walk \- 0.5 km ### Getting around - Auckland Britomart Station 7 min walk - Halsey Street Tram Stop 9 min walk - Auckland Intl. Airport (AKL) 28 min drive ### Restaurants - Dr Rudi's Rooftop Brewing 3 min walk - Andrew Andrew 1 min walk - Reign & Pour 3 min walk - Fox's Ale House 3 min walk - Danny Doolan's 2 min walk ## About this property ### Entire place You'll have the entire apartment to yourself and will only share it with other guests in your party. ### Pelicanstay at Auckland Waterfront This apartment building features 2 restaurants, a bar/lounge, and a coffee shop/cafe. WiFi in public areas is free. Other amenities include self parking. Each apartment has 2 bedrooms and offers free WiFi and a balcony. Guests can enjoy a deep soaking tub, and other amenities include a kitchen with a refrigerator and an oven. Housekeeping is not available. Pelicanstay at Auckland Waterfront offers 3 accommodations with washers/dryers and coffee/tea makers. Rooms open to furnished balconies. Accommodations offer separate sitting areas and include desks. Accommodations at this 4-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations with deep soaking bathtubs and hair dryers. Guests can surf the web using the complimentary wireless Internet access. ## Similar properties ![Suite, 1 King Bed (Port Suite) | View from room](https://images.trvl-media.com/lodging/1000000/580000/579400/579309/dcea197e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hilton Auckland Auckland Central Business District - Pool - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 1,009 reviews CA $278 CA $319 total includes taxes & fees Mar 26 - Mar 27 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-26&endDate=2026-03-27&selected=579309&PinnedHotelID=579309&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-11&endDate=2026-03-12&selected=15545391&PinnedHotelID=15545391&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=15545391,579309) ## Property amenities ### Internet - Available in the apartment: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Self parking on site (NZD 35 per night) ### Kitchen - Coffee/tea maker - Full-sized refrigerator/freezer - Microwave - Oven - Stovetop ### Dining - 2 restaurants - A bar/lounge - A coffee shop/cafe ### Bedrooms - 2 bedrooms ### Bathroom - 1 private bathroom - Deep soaking bathtub - Hair dryer - Shower/bathtub combination - Towels provided ### Living spaces - Living room - Separate dining area - Separate sitting area ### Entertainment - TV ### Outdoor areas - Furnished balcony - Terrace ### Laundry - Washer/dryer ### Work spaces - Desk ### Comfort - Heating ### Pets - No pets allowed ### Suitability/Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair-accessible path of travel - Designated smoking areas ### Services and conveniences - Iron/ironing board - No housekeeping service ### Location highlights - Near the airport - On the waterfront ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) ### General - 3 units ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: 6:00 PM Late check-in subject to availability Late check-in fee: NZD 20 for check-in between 6:00 PM and 10:00 PM Minimum check-in age: 21 ### Check-out Check-out before 11 AM ### Special check-in instructions The property charges 3.5 percent for credit card payments There is no front desk at this property The check-in location differs from the property location; go to: \[Shed 20's front door.\] Guests must contact the property for check-in information To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Cleaning fee: NZD 125 per accommodation, per stay We have included all charges provided to us by the property. ### Optional extras - Self parking fee: NZD 35 per night - Late check-in fee: NZD 20 for check-in between 6:00 PM and 10:00 PM - Credit card charges are subject to a surcharge of 3.5 percent The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### National rating Property class, provided by our rating system, is based on property type, amenities, and services. ### Property is also known as Waterfront Suites Heart Auckland Apartment Waterfront Suites Heart Apartment Waterfront Suites Heart Auckland Waterfront Suites Heart Waterfront Suites the Heart of Auckland Pelicanstay at Auckland Waterfront Auckland Pelicanstay at Auckland Waterfront Apartment Pelicanstay at Auckland Waterfront Apartment Auckland ## Frequently asked questions ### Is Pelicanstay at Auckland Waterfront pet-friendly? ### How much is parking? ### What time is check-in at Pelicanstay at Auckland Waterfront? ### What time is check-out at Pelicanstay at Auckland Waterfront? ### Where is Pelicanstay at Auckland Waterfront located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Pelicanstay at Auckland Waterfront Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.4 Cleanliness ### 10 Location ### 6.6 Staff & service ### 6.8 Property conditions & facilities 10 - Excellent 10 8 - Good 3 6 - Okay 2 4 - Poor 4 2 - Terrible 2 ## Reviews ### 2/10 Terrible #### Verified traveller Aug 15, 2016 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Dont Stay Here. Room was not as pictured or advertised. No a/c. No sofa bed. Much smaller than pictures. Broken and damaged furniture. Kitchen not clean and odd mismatched kitchen supplies. No way to make coffee. Fridge not cleaned and had open food from previous occupants. Carpet stained with what looked like large fresh spill. Beds very uncomfortable, poor mattresses. It looked like a personal residence possibly. There were glow in the dark children's stickers on bedroom ceiling. We were given a partial refund for one night and they allowed us to cancel rest of reservation so we moved out after one night. It was too late to find something else when we arrived. Not easy to connect with managers as no onsite office so it was very difficult to get responses. The location and views are fantastic. Another unit in complex may be good but we had no option of anything else. ##### Verified traveller ### 6/10 Okay #### Verified traveller Jul 9, 2019 Liked: Cleanliness Disliked: Staff & service, amenities, property conditions & facilities Loved the view and sitting on the balcony would be wonderful in warmer weather. The location was great for the ferries, shops and restaurants. Disliked the missing toilet button cover, the missing shower drain cover, leaking washing machine, and lack of drinking glasses. The check-in instructions were incorrect and took nearly an hour lugging suitcases in the rain trying to find the entry. It was confusing and impossible to do so without a phone to get correct instructions and various codes ##### Verified traveller Stayed 3 nights in Jun 2019 ### 10/10 Excellent #### Verified traveller May 5, 2019 Liked: Cleanliness, amenities, property conditions & facilities The only downside was the long check in process and having to pick the keys up from a different location! Once I finally got the keys and paid for further transport to the property, I was very impressed with everything! The apartment was clean and as described and in a wonderful location! Kitchen had all necessities and plenty of towels etc etc! Would recommend to anyone visiting Auckland! ##### Verified traveller Stayed 2 nights in Apr 2019 ### 10/10 Excellent #### Stephen Feb 24, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great location in modern apartment harbour views Central location with spacious modern apartment. Great view of the harbour. Short walk to cbd and Viaduct harbour close to good restaurants. ##### Stephen Stayed 4 nights in Feb 2019 ### 8/10 Good #### Verified traveller Jan 23, 2019 Liked: Cleanliness, amenities, property conditions & facilities The location is great for walking and cycling the downtown and waterfront. Many mornings we woke up to thousands of new neighbours, docked beside us on a cruise ship. ##### Verified traveller Stayed 8 nights in Jan 2019 ### 10/10 Excellent #### Adrian Oct 21, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Simply Brilliant The best apartment I have stayed in out of all of my frequent trips to Auckland. Lots of space, fabulous views of the water and the city. Would definitely stay here again ##### Adrian Stayed 5 nights in Oct 2018 ### 10/10 Excellent #### Fiona Apr 5, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Waterfront people watching treat! This was a very nicely appointed apartment, with 2 good bedrooms, both of which had the harbour view, which is a bonus!. The master had a good sized queen bed, and ensuite,whilst it was necessary to cross the corridor for the second bathroom (however,this was so the bedroom could have the view, so a reasonable compromise. There was plenty of comfortable seating, and dining both inside and out - we've been disappointed in the past to go to apartments which are theoretically for 4 with seating for only 2 or 3, so the fact that there were 3 full sized settees was very welcome news! Being right in the heart of the waterfront action was excellent, and having a view of the ferries etc was good for us - we love people watching. ##### Fiona ### 4/10 Poor #### Verified traveller Feb 21, 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort The most difficult checking in process I have ever encountered in 40 years of world travel - calls from USA & key had to be collected from a different location. Unit had no air conditioning. Unit had no tea, coffee, sugar etc Used soap from previous guest was in the shower !!!!!!!!!!! Furnishing was below par ##### Verified traveller Stayed 1 night in Feb 2018 ### 10/10 Excellent #### aaron Jan 29, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort a beautiful place to stay.would highly recommend to others and would not hesitate to stay again. ##### aaron Stayed 2 nights in Jan 2018 ### 2/10 Terrible #### David, New Zealand Aug 12, 2017 Disliked: Cleanliness, staff & service, property conditions & facilities #### Avoid this place if you can I booked this hotel via WOTIF but it is managed by Pelican Executive Suites. I booked a 2 bed 2 bath luxury apartment. Pelican require your flight numbers and arrival times in advance and you must provide 1 hours notice of wanting to check in so that their representative can meet you. despite adhering to all of their rules, there is no representative. You receive a long text telling you to find a key from a security office. The rom was 2 bed and 1 bath and old and tired. When we tried to take a shower, the shower overflowed as the drain was blocked with human hair and soap scum. I spent the next 3 days trying to get someone from Pelican to resolve the situation. They were hard to get hold of (never answering the phone) and did not ring back when they said they would. In the end they could not explain why they had put us in this apartment, they could not arrange for it to be cleaned and they could not move us to somewhere more suitable. After many emails they agreed to drop 1 nights charge and the $100 cleaning fee off my bill. I will not book with Pelican or this establishment ever again. ##### David Stayed 2 nights in Aug 2017 ### 6/10 Okay #### PK, Washington, D.C Jul 27, 2017 Liked: Cleanliness #### Great Location Getting information on how to pick up the key was a little cloak and dagger. I recieved email instructions on the day we arrived in NZ, which was also our check-in date; if I didn't have internet access, it may have been more complicated. Picking up the key, however, was actually very easy, once we knew where to go. Our booking was supposed to have 2 twin beds in the second bedroom, but only had one queen. Luckily, there was a fold out couch in the living room, but unfortunately, no sheets. We recieved the sheets on our 3rd and final night staying there. We really enjoyed the location of the apartment, but unfortunately for us, there was major renovation work being done on the apartment below, so during the day there was alternating hammering and sawing, punctuated by periods of what I can only describe as pneumatic drilling; kind of upset the ambience. Further, as the workers had set up a tarpaulin tent on the deck outside to work in, we were kept awake most of the night (on 2 consectutive nights) by rain and wind causing the tent to flap and bang about. Nobody's fault, really, but did add to our frustrations. Ironically, the person on the fold out bed in the living room was far enough away from the noise to not be woken. ##### PK Stayed 3 nights in Jul 2017 ### 4/10 Poor #### Pete, England Apr 3, 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Not a pleasant experience These apartments are all privately owned but the rentals are managed by an assortment of different managing agents. This particular one was managed by an agent based in USA. The buildings in the estate are all managed by the estate management organisation Princes Wharf Management who have an office on site but are not rental agents. The arrival procedure was not well organised with instructions provided, when I phoned the managing agents NZ representative, to meet the 'local manager' at the Princes Wharf office on arrival. This office were not aware of my booking. The keys were in the possession of the security guard who had been given them by the 'local manager' who described his position as the cleaning contractor. Not a good start, a representative of the owner should meet guests on arrival and show them the property. First impressions of the property, when I eventually found my way in, were not good. The bathroom, particularly the shower was mouldy and grubby. The kitchen work surfaces were worn and scratched. Only the lounge windows had been cleaned and those not very well. The general impression was that the apartment had been furnished for rental rather than maintained aa a luxury residence or holiday home. I expected a lot more for the price. My immediate complaint was met with an offer of complimentary cleaning. This would not address all the issues. This was supposed to be a relaxing three days in Auckland at the end of a long trip. I moved out the next day. ##### Pete ### 4/10 Poor #### kate, alexandra Mar 30, 2017 Disliked: Property conditions & facilities, room comfort #### poor property maintenance There was a lot of confusion in locating the apartment and a key holder. First impressions were good but we had asked, and had confirmation for an accessible bathroom, but it was not at all wheelchair friendly. Shower leaked making carpet wet and smelly. Outdoor furniture, some broken and unsteady. BBQ dirty from previous use. Some appliances broken and not working, light bulbs out ##### kate ### 8/10 Good #### R, USA Mar 8, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent location and view We enjoyed our stay, and would recommend it to our friends. ##### R ### 10/10 Excellent #### Janine Jan 25, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Perfect Location on Waterfront It was exactly as advertised and was perfect location. Suite was generous size, great to have doors opening from living and bedrooms to balcony, great outdoor area to sit our during the day and into the evening. Would definitely stay here again. Our only reservation was there was additional fee for cleaning which was in very small print at bottom. Communication was great from the management of these suites, very friendly and helpful. ##### Janine ### 8/10 Good #### Warren Jan 14, 2017 Liked: Cleanliness, room comfort #### Watch out for the extra $100 cleaning bill added ! Great place to stay.difficult to find the correct parking. After receiving the bill there was an extra $100 cleaning bill. I have stayed in motels world wide and never had the extra charge, It is always included in the stay.not a sneaky extra after the fact !! ##### Warren ### 4/10 Poor #### Terry, New Zealand Dec 27, 2016 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great disappointment We checked in an appartment which had nothing to do with the picture advertised. Whilst we liked the location once we settled in we found furniture broken or missing. Dirty walls and a moldy shower. Some furniture arrived whilst we were there some never arrived like an outside table. We received many standard emails from the US travel agents about what we were allowed to do and not to do but none was forthcoming to our complains. We emailed photos which showed all the shortcomings and can only hope the renovate this appartment before they let it out again. Will never deal with this company ever again but there are other good ones who rent out true luxury appartements in the same waterfront buildings as we learnt. ##### Terry ### 10/10 Excellent #### Verified traveller Nov 7, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great waterfront location The apartment was great I would go back great facilities if staying for a longer trip. The only issue was that it was difficult to get the keys as there isn't a reception being private apartments it would have been difficult for people from out of town. ##### Verified traveller ### 10/10 Excellent #### Verified traveller Oct 29, 2016 Liked: Staff & service, room comfort #### Perfect location and spacious room with great view Comfy and spacious room. Nice and private secure location and plenty to eat and drink nearby. Great tight carpark. Trust me we will definately be back. Cheers ##### Verified traveller ### 10/10 Excellent #### Wayne, Canberra, Australia Oct 25, 2016 Liked: Cleanliness, property conditions & facilities, room comfort #### A great place in Auckland The Waterfront Suites on the pier in Auckland are a great place to stay. Central, convenient and well apointed apartment on the water in Auckland Harbour. The suite had two bedrooms, two bathrooms, kitchen, dining, laundry and parking for very comparable pricing with a hotel. The booking agency needs some up front paperwork and you need to be talking to the on-site agent to get into the complex but after that a great place to stay. Ideal if you were staying a little longer than a few nights but still great for a short stay. ##### Wayne ### 10/10 Excellent #### Verified traveller May 6, 2018 ##### Verified traveller Stayed 3 nights in Apr 2018