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Place was dirty including the remote and refrigerator. Beds were uncomfortable. Sofa bed was stained. Save your money and go to a better hotel. Really horrible.
Dineh
Stayed 1 night in Sep 2023
Response from Kelly on Sep 26, 2023
Sorry the room wasnt to your liking. If you would have come down to the desk we could have taken care of your concerns. As you can see we have excellent reviews including being very clean so Im not sure what happened. Again you should have come to me with your issues I cannot fix something I do not know about. Enjoy the rest of your year.
Floor in room was dirty. Wore shoes inside. Need a good scrubbing and carpet needs to be cleaned or taken up. Beach tags were not offered at checkin but were mentioned at checkout. Could have saved $40 buying tags.
We had a lovely stay at Crossings! Super friendly front desk, walking to 34th street beach, 10 min drive to the boardwalk and close to the Parkway exit
Adam
Stayed 1 night in Aug 2023
8/10 Good
elaine
Aug 17, 2023
elaine
Stayed 3 nights in Aug 2023
10/10 Excellent
Crista
Travelled with family, Travelled with family and small children
Loved staying at the Crossroads. Clean and staff ver friendly. Nice pool and walking distance to a lot!
Karen
Stayed 2 nights in Jul 2023
8/10 Good
DONNA LYNN, KATONAH
Travelled with family
Jul 28, 2023
Liked: Cleanliness, staff & service
Rooms could use a little updating but they are clean and it's a great location. Pool is great and the staff was super friendly and helpful. I will be back.
DONNA LYNN
10/10 Excellent
Florence
Travelled with partner
Jul 27, 2023
Liked: Amenities
Staff was welcoming, condo clean and bright! Pool beautiful and all other guests were friendly. Wawa next door was very convenient.
I thought the location was very convenient. The staff was excellent. They were very professional and friendly. The rooms were pretty basic but very clean and updated. It was very quiet as well. I would definitely stay at the Crossings again.
Perfect location for our family of littles. The pool was great and even had a separate baby pool (1 ft). The hotel is perfectly located next to a Wawa and acme. Also a playground 2 blocks down and the beach four/five. The beach has bathrooms and a handicap trail which makes for easier pulling and walking. Also it’s a lifeguarded beach. With little ones I was able to find parking right next to the beach entrance to save their legs but it was definitely doable from the hotel. Rooms had everything we needed. For the price we paid it was everything we expected. Shower towels are very thin and the rooms have cosmetic issues but again for the price we paid I was very happy with all the great things they had to offer.
Great visit to a place I used to stay as a kid. Simple and small, but all you need. Staff was so kind…check in to check out. Convenient location. Easy walk to the beach. Jeff was awesome at check in and Kelly was fabulous through the stay. We plan on returning next June. Thank you!
Rachel
Stayed 2 nights in Jun 2023
Response from Kelly on Jun 26, 2023
Thank you so much Rachel. It was wonderful meeting all of you. We will see you next year!!!
Had a very nice stay
Most important is a clean room and quiet atmosphere for sleeping
We had a good experience
Only stood one night so can’t comment on longer stay
Kenneth
Stayed 1 night in May 2023
Response from Crossings Management & Staff on Jun 5, 2023
Thank you for taking the time to review your recent stay at the Crossings. We are happy to hear you enjoyed your stay and look forward to having you as our guest in the future.
The Crossings was very nice, clean, comfortable. We had the king bed with pullout. The room is small but it was big enough to accommodate our family of 4. There was also a kitchenette, with microwave, toaster, coffee maker, and full size fridge. Overall it was a nice place to stay, I’d stay again and recommend to a friend.
Michael
Stayed 3 nights in Aug 2022
Response from Lorraine on Aug 24, 2022
Thank you. I am glad you enjoyed your stay.. We hope to see you again.
The room was clean - without sand! Included is a large refrigerator, stove, pots and pans, plates, cups, utensils, table and chairs, as well as a nice bathroom. An Acme, CVS and Wawa are very close by. The pool is amazing.
Claire
Stayed 2 nights in Aug 2022
Response from Lorraine (Manager) on Aug 12, 2022
Thank you for the review. We hope to see you again.
We had a great time!! The management and staff were fantastic! They went above and beyond to make our stay a great one! We were not familiar with the area and the staff helped us find our way and made suggestions as to places we should visit while we were there. The property is extremely clean. The rooms are well appointed and charming. The hotel is 3 blocks away from the beach and roughly 10 blocks away from the Ocean City Boardwalk. Lorraine and Crystal made us feel at home and when we left we felt like we gained 2 new friends! We are low maintenance people and did not require a lot from housekeeping but the housekeeping staff met us each day with a smile on there faces and made sure we had everything we needed during our stay. We stayed for 6 days at the The Crossings and it was such a pleasure. We are already looking forward to booking our next year's vacation at The Crossings. You wont be disappointed. Thank you Lorraine, Crystal, and the staff of The Crossings for making our vacation a pleasurable one!!!!
Thank you,
Jerry & Robin Korb
Robin
Stayed 6 nights in Aug 2022
Response from Lorraine on Aug 12, 2022
Thank you for this review. It was really nice having awesome guests as you. Crystal and I enjoyed all the laughs we had with you and your wife. We look forward to seeing you again!
6/10 Okay
Michael
Travelled with family
Aug 5, 2022
Disliked: Staff & service
At least bthe location is great
Room served it's purpose.
Staff was not friendly. Girl at checkout was condescending when asking about beach tags. She said nothing when I mentioned how no one made us aware that we could buy tags at the hotel. She was rude to me for asking for a receipt. Anytime we walked through the lobby the staff failed to acknowledge us.
It's in a good location. Nice to have ACME and Wawa right there. Easy to get to beach.
Great ice cream around the corner.
Michael
Stayed 3 nights in Aug 2022
Response from Lorraine on Aug 5, 2022
I am sorry you were not told about the beach tags. We do tell everyone about them at check in. As for the staff, that is absolutely untrue, We speak to everyone walking through lobby. How dare Expedia left you give this bad review without confirmation!!
It was close to everything. Very clean and staff was very nice . Bathroom was a little small but besides that it was a very good experience. Would definitely stay again
The location was ok. Wish it was closer to broadwalk, housekeeping did a poor job cleaning. Staff was not very friendly, with the exception of male front desk employee which was very nice. I like that it was close to Wawa, and cvs…
Fernando
Stayed 7 nights in Jun 2022
Response from Manager on Jul 18, 2022
So my response was rejected but the guest can write whatever they want. Contact me. We have no rights and 1/2 of the guests we get from Expedia are horrible.