Hall

Best Western Atlantic City Hotel – Avis

2.5 out of 5
Best Western Atlantic City Hotel
1416 Pacific Ave, Atlantic City, NJ

Avis

7,0

Bien

Note de 10 – Excellent, d’après 279 avis sur 1002." "
Note de 8 – Bien, d’après 288 avis sur 1002." "
Note de 6 – Acceptable, d’après 169 avis sur 1002." "
Note de 4 – Médiocre, d’après 105 avis sur 1002." "
Note de 2 – Terrible, d’après 161 avis sur 1002." "

7,2/10

Propreté

7,4/10

Service et personnel

6,4/10

Commodités

6,8/10

État et installations de l’hébergement

6,6/10

Écoresponsabilité

Avis

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en septembre 2023
Hotel Manager. a répondu le 4 oct. 2023
Dear Guest,Thanks for staying with us and giving us an 8-star rating. We appreciate your ratings and would like to invite you to write more about how we can improve our services, which could earn us a 10-star review. It will make a big difference for us. It will be highly appreciated. Hope you will visit us again soon. Sincerely,Hotel Manager.

8/10 – Bien

Melanie

Séjour de 3 nuits en août 2023
Hotel Manager. a répondu le 4 oct. 2023
Dear Melanie,Thanks for staying with us and giving us an 8-star rating. We appreciate your ratings and would like to invite you to write more about how we can improve our services, which could earn us a 10-star review. It will make a big difference for us. It will be highly appreciated. Hope you will visit us again soon. Sincerely,Hotel Manager.

8/10 – Bien

Melissa

Séjour de 5 nuits en août 2023
Hotel Manager. a répondu le 4 oct. 2023
Dear Melissa,Thank you for the stay and the feedback. We are confident that you had a satisfactory stay looking at the four stars. Please give us your specific comments if any for bettering our services. Guest satisfaction is our priority. Please stay with us again. Sincerely, Hotel Manager.

6/10 – Acceptable

Hélène

Séjour de 3 nuits en août 2023
Hotel Manager a répondu le 14 août 2023
Dear Hélène,Thank you for your review and rating of 3 out of 5. We'd love to hear more about what we can do to improve our hotel service, so that it will earn a higher score next time. We appreciate your feedback and hope you'll visit us again soon.Sincerely,Hotel Manager

6/10 – Acceptable

Jean

Séjour de 1 nuit en août 2023
Hotel Manager a répondu le 10 août 2023
Dear Jean,Thank you for taking the time to give us your feedback on your stay with us. Thank you for the 6 out of 10 stars. I hope you will give us another chance in the future next time you are passing through our area so we can turn that 6 into a 10.Sincerely,Hotel Manager

8/10 – Bien

Claudette

Séjour de 1 nuit en juillet 2023
Hotel Manager a répondu le 9 août 2023
Dear Claudette,Thank you for sharing your experience with us. We strive to be the best at what we do and your eight star feedback will only help us reach our goal of being the best. I will share your appreciation with our team, as they are always looking for ways to improve their performance. We look forward to serving you again soon!Sincerely,Hotel Manager

10/10 – Excellent

Catherine

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en juillet 2023
Hotel Manager a répondu le 24 juill. 2023
Dear Guest,We can't thank you enough for your perfect rating! Your satisfaction means the world to us, and we're delighted to know that you had an exceptional experience during your stay. We're here to ensure your comfort and happiness, and we're thrilled that we met your expectations. Should you need anything or plan to return in the future, please don't hesitate to reach out. We can't wait to welcome you back for another fantastic stay!Sincerely, Hotel Manager

8/10 – Bien

Sergiu

Points forts : Propreté, état et installations de l’hébergement
Hotel is not a fancy one but in general is ok. Breakfast every day the same menu what is horrible. 5 minutes walk from AC famous boardwalk and beach!
Séjour de 6 nuits en juin 2023
Hotel Manager a répondu le 24 juill. 2023
Dear Guest,Thank you for your feedback. We're pleased to know that our hotel met your expectations overall. We apologize for any disappointment with the breakfast menu, and we'll work on improving its variety. We're glad our convenient location near the AC boardwalk and beach was beneficial for your stay. Your satisfaction is essential to us, and we hope to welcome you back in the future. Thank you for choosing to stay with us!"Sincerely,Hotel Manager

10/10 – Excellent

Youness

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 5 nuits en juin 2023
Hotel Manager a répondu le 30 juin 2023
Dear Youness,Thank you for staying with us and giving us a 10 out of 10 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to welcoming you again.Sincerely,Hotel Manager

6/10 – Acceptable

Sylvain

Séjour de 2 nuits en août 2022
Hotel Manager a répondu le 20 août 2022
Dear Guest,Thanks for the stay but sad to see the negative rating.Please share with us what made you dissatisfied so that we can address the same.Your satisfaction is prime to us.Please revert.Sincerely,Hotel Manager

6/10 – Acceptable

James, Triel Sur Seine

Voyage de couple
Points forts : Service et personnel
Points faibles : État et installations de l’hébergement
Hôtel très cher pour le service
Séjour de 1 nuit en septembre 2021
Hotel Manager. a répondu le 1 oct. 2021
Cher invité, Merci pour vos commentaires. Je suis heureux que vous ayez eu une bonne expérience avec nous dans l'ensemble, mais je suis très préoccupé par le fait que nous n'ayons pas été à la hauteur de nos normes habituelles. Nous sommes très fiers de notre hôtel et j'espère que cela se voit. Nous travaillons aussi toujours pour nous améliorer. J'espère que vous nous donnerez une autre chance et que vous verrez que nous faisons ce que nous pouvons pour améliorer et améliorer l'expérience client. Sincèrement, Directeur de l'hôtel.

10/10 – Excellent

Sylvie

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en janvier 2020
Hotel Manager a répondu le 8 janv. 2020
Dear Guest, Thanks for staying at our hotel and expressing your satisfaction through the review. Your rating is very much encouraging and motivating for our hotel and the staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your comments shall motivate us to better our hospitality. Hope to see you again soon. Sincerely, Hotel Manager

8/10 – Bien

Edwin A.

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Todo esta cerca es buen lugar. También los casinos estan a la vuelta de la esquina.
Séjour de 1 nuit en mai 2024
Hotel Manager a répondu le 26 mai 2024
Dear Edwin A,Thank you for your positive feedback! We're glad to hear that you found our location convenient and that you enjoyed the proximity to the nearby casinos. We appreciate your rating and hope to welcome you back for another enjoyable stay in the future!Sincerely, Hotel Manager

10/10 – Excellent

Dante

Points forts : Service et personnel
Séjour de 1 nuit en avril 2024
Hotel Manager a répondu le 23 mai 2024
Dear Dante,Thank you so much for the perfect rating! We truly appreciate your positive feedback and are thrilled to hear that you had an excellent experience during your stay. If there is anything specific that made your stay memorable or any particular staff member who went above and beyond, we would love to hear about it. Your feedback motivates us to continue providing exceptional service to all our guests. Thank you for choosing us, and we look forward to hosting you again in the future!Sincerely, Hotel Manager

6/10 – Acceptable

LaShawn

Voyage en groupe, Voyage d’affaires
Points forts : Propreté, service et personnel et commodités.
The room was non smoking and smelled like smoke and didn’t have a good smell. I didn’t like the room.
Séjour de 1 nuit en mai 2024
Hotel Manager a répondu le 21 mai 2024
Dear LaShawn,We apologize for the inconvenience you experienced with the odor in your non-smoking room. Maintaining a fresh and clean environment is a top priority for us, and we regret that we fell short during your stay. Your feedback is valuable, and we will address this issue promptly to ensure it doesn't happen again. If you decide to stay with us in the future, please don't hesitate to let us know of any concerns so we can make your stay more comfortable.Sincerely, Hotel Manager

6/10 – Acceptable

Amanda

Voyage en famille avec de jeunes enfants
Points forts : Propreté
Points faibles : Commodités
Besides security cameras, the very tiny lobby and single receptionist sitting low down behind the glass did not make us feel very safe going to the elevator to go up to our rooms, especially with people loitering outside and next door at the 7-11 (several appeared to be homeless and on drugs). The included breakfast was okay - not many healthy options with very limited seating and I could not believe that water was not available to drink. Very expensive for what it was, but but the rooms were decent. Make sure to ask for extra towels from the start (not soft but they only provide 2 large towels).
Séjour de 1 nuit en mai 2024
Hotel Manager a répondu le 20 mai 2024
Dear Amanda,We apologize for the discomfort you experienced regarding lobby size and security perceptions. Safety is paramount, and we take your concerns seriously. Regarding breakfast, we regret the limited options and seating. We'll review our offerings to improve. Thank you for acknowledging our room quality, we'll also address your towel feedback promptly. Your insights are invaluable for enhancing our guest experience.Sincerely, Hotel Manager

6/10 – Acceptable

Akila

Voyage en famille
Points faibles : Service et personnel, état et installations de l’hébergement
Overall, the stay was OK The shower Rarely works. The room is very dusty. We decided to park on the premises on the parking ticket they write Your room number on it, which is very unsafe
Séjour de 2 nuits en mai 2024
Hotel Manager a répondu le 6 mai 2024
Dear Akila,Thank you for your feedback. We apologize for the inconveniences you encountered during your stay. Rest assured, we take your feedback seriously and are addressing the issues with our maintenance and housekeeping teams to improve our facilities. Regarding parking, we appreciate your concern and will explore safer alternatives. We hope to welcome you back for a better experience.Sincerely, Hotel Manager

8/10 – Bien

Robert

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The continental breakfast was good
Séjour de 1 nuit en avril 2024
Hotel Manager a répondu le 29 avr. 2024
Dear Robert,Thank you for your feedback! We're glad to hear that you enjoyed our continental breakfast. If there are any specific areas where you feel we could improve to make it even better, please let us know. We appreciate your input and hope to have the opportunity to welcome you back for another great stay in the future!Sincerely, Hotel Manager

6/10 – Acceptable

Stuart

Points forts : Service et personnel, état et installations de l’hébergement
Points faibles : Propreté
It was ok
Séjour de 2 nuits en avril 2024
Hotel Manager a répondu le 27 avr. 2024
Dear Stuart,Thank you for your feedback. We appreciate your honesty and would love to know more about your experience to improve. Please feel free to reach out to our team with any suggestions or concerns you may have. We hope to welcome you back for a more enjoyable stay in the future.Sincerely, Hotel Manager

2/10 – Terrible

Kess

Points faibles : Service et personnel
Made several requests for them to clean our rooms and they never did
Séjour de 2 nuits en avril 2024
Hotel Manager a répondu le 26 avr. 2024
Dear Kess,We apologize for the inconvenience you experienced with our housekeeping services. Your feedback is concerning, and we take it seriously. Rest assured, we'll address this issue with our team to ensure such lapses are rectified promptly. We appreciate your patience and hope to have the opportunity to improve your experience in the future.Sincerely, Hotel Manager

4/10 – Médiocre

richard

Voyage en famille
Points faibles : Propreté, commodités et état et installations de l’hébergement.
Shower doesn't work. mini frig not working.. Electrical outlets not all working.
Séjour de 2 nuits en avril 2024
Hotel Manager a répondu le 22 avr. 2024
Dear Richard,We apologize for the inconveniences you experienced during your stay. It's unacceptable that the shower, mini-fridge, and electrical outlets were not working properly. Ensuring that all amenities are in good working order is a priority for us, and we regret that we fell short in this instance. Your feedback is valuable to us, and we will address these issues promptly to prevent similar occurrences in the future. We understand the frustration and inconvenience this must have caused, and we sincerely apologize for the disruption to your stay. If there's anything else we can do to assist you or if you would like to discuss your concerns further, please don't hesitate to reach out to us directly. We appreciate your feedback and hope to have the opportunity to provide you with a more enjoyable experience in the future.Sincerely, Hotel Manager

8/10 – Bien

Frankie

Voyage en groupe
Points forts : Service et personnel
Decent affordable spot near the boardwalk
Séjour de 2 nuits en avril 2024
Hotel Manager a répondu le 22 avr. 2024
Dear Frankie,Thank you for your feedback. We're glad to hear that you found our hotel to be a decent and affordable option near the boardwalk. Providing value and convenience to our guests is important to us, and we're pleased that you had a positive experience in this regard. Your feedback is valuable as we continually strive to enhance our guest's experiences. We appreciate your support and hope to welcome you back for another enjoyable stay in the future!Sincerely, Hotel Manager

10/10 – Excellent

Latoya

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Clean
Séjour de 1 nuit en avril 2024
Hotel Manager a répondu le 22 avr. 2024
Dear Latoya,We're thrilled to receive your 5 out of 5 rating! Thank you for taking the time to share your feedback. We're glad to hear that you found our hotel clean and satisfactory during your stay. Your satisfaction is our top priority, and we hope to have the pleasure of welcoming you back again soon for another great experience!Sincerely, Hotel Manager

8/10 – Bien

Roselle

Voyage en famille, Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Service is great.
Séjour de 1 nuit en avril 2024
Hotel Manager a répondu le 24 avr. 2024
Dear Roselle,Thank you for your feedback! We appreciate your positive comments about our service. We are constantly striving to provide the best experience for our guests, and your feedback helps us to continue improving. We hope to have the opportunity to serve you again in the future and to earn that extra star!Sincerely, Hotel Manager

10/10 – Excellent

Anthony, New Britain

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great service and breakfast.
Séjour de 2 nuits en mars 2024
Hotel Manager a répondu le 2 avr. 2024
Dear Anthony,Thank you for your fantastic review! We're delighted to hear that you enjoyed our great service and breakfast during your stay. Providing top-notch service and delicious breakfast options is always our goal, and we're thrilled to have met your expectations. We appreciate your feedback and hope to welcome you back again soon!Sincerely, Hotel Manager

4/10 – Médiocre

Christine

Voyage en famille
Points faibles : Service et personnel
There wasnt a working TV in the room, which was brought to the hotels attention, but nothing was done about it. No room change, no credit, just "oh, sorry". Not ok considering the price of the hotel, with an additional parking fee not mentioned when booking. Booked hotel in advance, figuring that would be the best price, yet someone walked in and booked a room for $70 less than we paid, and no help from customer service yet again. I can say with the appreciation we received from choosing your establishment, that this will be the last visit to one of your establishments.
Séjour de 1 nuit en mars 2024
Hotel Manager a répondu le 25 mars 2024
Dear Christine,We're deeply sorry for the disappointing experience you had during your stay. It's unacceptable that the TV issue wasn't promptly resolved and that you didn't receive satisfactory assistance from our customer service team. We apologize for any miscommunication regarding the parking fee and the discrepancy in room rates. Your feedback is crucial to us, and we'll address these issues with our team to prevent similar occurrences in the future. We understand your frustration, and we sincerely hope to have the opportunity to regain your trust and welcome you back for a much-improved experience.Sincerely, Hotel Manager

8/10 – Bien

Beth

Voyage d’affaires
Points forts : Propreté, service et personnel et commodités.
I was by myself so questioned the area I realized was around me as I didn't feel I should walk around by myself, so ended up driving each day, but the hotel was very clean and staff were friendly. The facilities itself is old but very clean. I was in the area for three days/two nights.
Séjour de 2 nuits en mars 2024
Hotel Manager a répondu le 25 mars 2024
Dear Beth,Thank you for taking the time to share your feedback with us. We're glad to hear that you found our hotel very clean and our staff friendly. However, we apologize if you felt uneasy about the surrounding area. Your safety and comfort are important to us, and we understand your concerns. We appreciate your understanding and hope that despite this, you were able to enjoy your stay with us. If you have any further feedback or suggestions for improvement, please feel free to let us know. We hope to have the opportunity to welcome you back in the future.Sincerely, Hotel Manager

2/10 – Terrible

Joseph

Séjour de 1 nuit en mars 2024
Hotel Manager a répondu le 25 mars 2024
Dear Joseph,We're truly sorry to hear that your experience fell below your expectations. Your satisfaction is important to us, and we apologize for any shortcomings during your stay. We'd appreciate hearing more about your specific concerns so we can address them and prevent similar issues in the future. Please feel free to reach out to our customer service team to discuss your experience further. We value your feedback and hope to have the opportunity to make things right.Sincerely, Hotel Manager

2/10 – Terrible

Mia

Points faibles : Propreté, état et installations de l’hébergement
Séjour de 2 nuits en mars 2024
Hotel Manager a répondu le 19 mars 2024
Dear Mia,We're deeply sorry to hear that your experience fell short of expectations. Your feedback is important to us, and we would like to understand where we went wrong to improve. If you're willing to share more details about your stay, please reach out to us. We value your input and hope to have the opportunity to make things right in the future.Sincerely, Hotel Manager

2/10 – Terrible

Amanda

Voyage en famille
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
This place smells like they just fumigated. Food on the floor in hallway. Very disgusting
Séjour de 2 nuits en mars 2024
Hotel Manager a répondu le 18 mars 2024
Dear Amanda,We apologize for the unpleasant odor and cleanliness issues you encountered during your stay. This does not meet the standards of cleanliness and comfort we strive to provide for our guests. Your feedback is important to us, and we will address these issues promptly with our housekeeping and maintenance teams to ensure improvements are made. We appreciate your understanding and hope to have the opportunity to provide you with a much more satisfactory experience in the future.Sincerely, Hotel Manager

6/10 – Acceptable

Werner

Voyage de couple
Points forts : Service et personnel
Bei Ankunft war unser Zimmer nicht gesaugt- wurde auf Wunsch aber umgehend nachgeholt Frühstück recht eingeschränkt und nur bis 9:00
Séjour de 2 nuits en mars 2024
Hotel Manager a répondu le 14 mars 2024
Dear Werner,Thank you for bringing these concerns to our attention. We apologize for the oversight with the cleanliness of your room upon arrival, but we're glad to hear that it was promptly addressed when brought to our attention. We understand your disappointment with the limited breakfast options and the early end time. Your feedback is valuable, and we will review these issues with our team to see how we can improve. We appreciate your understanding and hope to provide you with a more satisfactory experience in the future.Sincerely, Hotel Manager

8/10 – Bien

Nikema

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Points faibles : Commodités
We stayed here for a concert it was conveniently close so we were able to walk, good food spot across the street after hours. Would stay again
Séjour de 1 nuit en mars 2024
Hotel Manager a répondu le 11 mars 2024
Dear Nikema,Thank you for choosing to stay with us during your concert visit! We're delighted to hear that our convenient location and nearby amenities enhanced your experience. Your positive feedback is greatly appreciated, and we look forward to welcoming you back for another enjoyable stay in the future!Sincerely, Hotel Manager

8/10 – Bien

Win Thawda

Points forts : Propreté
Séjour de 1 nuit en mars 2024
Hotel Manager a répondu le 10 mars 2024
Dear Win Thawda:Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5-star review on your next stay.Sincerely, Hotel Manager

10/10 – Excellent

Linda

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very clean very nice place i will stay again 😊
Séjour de 2 nuits en février 2024
Hotel Manager a répondu le 2 mars 2024
Dear Linda,Thank you for your wonderful feedback! We're thrilled to hear that you found our hotel to be very clean and nice. We're delighted that you had such a positive experience with us and that you're already planning to stay again. Your satisfaction means a lot to us, and we look forward to welcoming you back for another great stay in the future! Sincerely, Hotel Manager

6/10 – Acceptable

Temi

Points faibles : Propreté
Séjour de 2 nuits en février 2024
Hotel Manager a répondu le 2 mars 2024
Dear Temi,Thank you for the review and rating of 3 out of 5. Kindly give us some opinion, which can be useful for us to improve our hotel service from 3 to 5. We appreciate your feedback!. Hope you will visit us again soon. Sincerely, Hotel Manager

4/10 – Médiocre

Diondra

Voyage en famille avec de jeunes enfants
Points forts : Service et personnel
Points faibles : Propreté, état et installations de l’hébergement
I enjoyed the convenience of the location. However, my first room had a broken toilet they attempted to fix. We had to be moved to a different room, which had not been cleaned properly. We found food in the pull out bed. Most of the outlets in the room did not work, we had to share 2 outlets(1 of which was faulty) amongst 4 people. The breakfast area was decent, however they would run out of items and you were left with what was available. The lady managing the breakfast area allowed some people to do what they wanted while others had to wait for her. The wait time for waffles were ridiculous and lines were always long.
Séjour de 2 nuits en février 2024
Hotel Manager a répondu le 28 févr. 2024
Dear Diondra,We're truly sorry to hear about the inconveniences you encountered during your stay. Your feedback is deeply concerning, and we apologize for falling short of your expectations. Please know that we take these issues seriously and will address them with our team to ensure improvements are made. Your experience does not reflect our standards, and we appreciate you bringing it to our attention. We hope to have the opportunity to make it right and provide you with a more enjoyable stay in the future.Sincerely, Hotel Manager

8/10 – Bien

katonya

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Hotel very clean. Lady making the waffles was very rude. Cleaning lady really nice. You have to pay to park. Bed comfy and if your going to walk to boardwalk not very far but go in the daytime
Séjour de 2 nuits en février 2024
Hotel Manager a répondu le 29 févr. 2024
Dear Katonya,Thank you for sharing your experience with us. We're pleased to hear that you found our hotel clean and enjoyed the comfort of our beds. However, we apologize for the behavior of the staff member making waffles, we'll address this promptly. We appreciate your kind words about our cleaning staff and your valuable feedback about parking. We hope to welcome you back for a more enjoyable stay in the future.Sincerely, Hotel Manager

8/10 – Bien

Diana

Points forts : Service et personnel, état et installations de l’hébergement
Séjour de 1 nuit en février 2024
Hotel Manager a répondu le 28 févr. 2024
Dear Diana,Thank you for taking the time to provide us with a 4-star rating. We're glad you enjoyed your stay overall, and we deeply appreciate your feedback. We are always striving to deliver the best possible experience to our guests, so we will make sure to use this information to keep improving. Thanks again for the rating and we hope to have you stay with us again soon.Sincerely, Hotel Manager

8/10 – Bien

Dane

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Recomendado!!
Séjour de 1 nuit en février 2024
Hotel Manager a répondu le 27 févr. 2024
Dear Dane,Thank you for recommending our hotel! We are thrilled to hear that you had a positive experience during your stay. Providing excellent service and a clean environment is our top priority, and we are glad that we met your expectations. Your recommendation means a lot to us, and we truly appreciate your kind words. We will continue to strive for excellence and ensure that all our guests have a pleasant and comfortable stay. We look forward to welcoming you back in the future and providing you with another enjoyable experience.Sincerely, Hotel Manager

10/10 – Excellent

Edwin

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Good hotel for staying.
Séjour de 1 nuit en février 2024
Hotel Manager a répondu le 27 févr. 2024
Dear Edwin,Thank you for your perfect rating and positive feedback! We're thrilled to hear that you had a great experience during your stay with us. Providing a comfortable and enjoyable stay is our top priority, and we're delighted that we met your expectations. We look forward to welcoming you back for another pleasant stay in the future!Sincerely, Hotel Manager

8/10 – Bien

Jolanta

Points forts : Propreté, service et personnel
Séjour de 1 nuit en février 2024
Hotel Manager a répondu le 27 févr. 2024
Dear Jolanta,Thank you for your rating. We appreciate your feedback and would love to hear more about your stay. If there's anything specific you enjoyed or any areas you feel we could improve upon, please feel free to let us know. We value your input and hope to welcome you back for an even better experience in the future.Sincerely, Hotel Manager

2/10 – Terrible

LaVonn

Points faibles : Commodités, état et installations de l’hébergement
Nothing
Séjour de 2 nuits en février 2024
Hotel Manager a répondu le 26 févr. 2024
Dear LaVonn,Thank you for selecting our property for your stay, although we're disappointed with the one-star rating. We apologize for any challenges you faced and are dedicated to ensuring your satisfaction. Your feedback is invaluable in helping us improve. We hope for the opportunity to exceed your expectations in the future.Sincerely, Hotel Manager

8/10 – Bien

Claudette

Séjour de 1 nuit en février 2024
Hotel Manager a répondu le 25 févr. 2024
Dear Claudette,Thanks for staying with us and giving us an 8-star rating. We appreciate your ratings and would like to invite you to write more about how we can improve our services, which could earn us a 10-star review. It will make a big difference for us. It would be highly appreciated. I hope you will visit us again soon.Sincerely,Hotel Manager

10/10 – Excellent

Gwenisha

Voyage en famille, Voyage d’affaires
Points forts : Commodités
Amazing
Séjour de 1 nuit en février 2024
Hotel Manager a répondu le 25 févr. 2024
Dear Gwenisha,Thank you for your perfect rating! We're thrilled to hear that you had an amazing experience with us. If you have any specific feedback or if there's anything we can do to make your next stay even better, please let us know. We look forward to welcoming you back for another wonderful experience!Sincerely, Hotel Manager

6/10 – Acceptable

Monika

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel
Points faibles : Commodités
We stayed here for a tournament, since it was last minute this was the only hotel available. The location is not the greatest, didn’t feel very safe. But I was about a 20 walk to the convention center and the outlets. I only walked during the day and Ubered back in the evening for safety reasons. Even though the hotel is run down, the rooms are actually really clean and they keep the hotel clean. Breakfast is decent and included in the price. The ladies who run the breakfast are super sweet and make sure you have anything you need
Séjour de 3 nuits en février 2024
Hotel Manager a répondu le 24 févr. 2024
Dear Monika,Thank you for sharing your experience with us. We're glad to hear that you found our rooms clean and our breakfast satisfactory. We apologize for any inconvenience regarding the location and safety concerns. Your feedback is valuable to us, and we'll continue to strive for improvements. We appreciate your kind words about our breakfast staff and hope to welcome you back under better circumstances in the future.Sincerely, Hotel Manager

8/10 – Bien

DOROTHEA

Voyage en famille, Voyage avec des animaux de compagnie
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I was impressed with the people who worked there. Very nice and some could not speak English. The owners of Best Western give people a chance to live the American dream by giving them a job.
Séjour de 4 nuits en février 2024
Hotel Manager a répondu le 20 févr. 2024
Dear DOROTHEA,Thank you for your feedback! We're glad to hear that you were impressed with the people who worked at our hotel and that you found them to be very nice. We appreciate your recognition of the diverse workforce and the opportunity for individuals to live the American dream. If there's anything specific you think we could do to earn a higher rating next time, please let us know. We value your input and look forward to welcoming you back for another positive experience in the future!Sincerely, Hotel Manager

6/10 – Acceptable

Oladele

Points forts : État et installations de l’hébergement, confort de la chambre
Breakfast menu
The breakfast wasn’t great, I spent 4 days with same food every morning. Overall the stay was not bad.
Séjour de 4 nuits en février 2024
Hotel Manager a répondu le 20 févr. 2024
Dear Oladele,Thank you for sharing your feedback with us. We apologize that the breakfast experience did not meet your expectations and appreciate your honesty. Your comments regarding the variety of the breakfast menu are duly noted, and we'll use them to improve our offerings. We're glad to hear that overall your stay was satisfactory. Your input is valuable to us, and we hope to have the opportunity to welcome you back for a better experience in the future.Sincerely, Hotel Manager

10/10 – Excellent

Tisa

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Atlantic City
It was descent, clean, just what we were looking for, for a weekend getaway, price wise, no complaints.
Séjour de 2 nuits en février 2024
Hotel Manager a répondu le 20 févr. 2024
Dear Tisa,Hello! We're pleased to hear that our hotel met your expectations for a weekend getaway. Providing a clean and comfortable experience at an affordable price is important to us, and we're glad we could deliver on that for you. Thank you for choosing us for your stay, and we hope to welcome you back for another enjoyable getaway in the future!Sincerely, Hotel Manager

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Our stay was awesome. The staff was accommodating courteous and friendly. It was clean, comfy and cozy. Breakfast was good. The only thing I would say that I could use a little more of is lighting on the room.
Séjour de 1 nuit en février 2024
Hotel Manager a répondu le 21 févr. 2024
Dear Guest,Thank you for your wonderful review and perfect rating! We're thrilled to hear that you had an awesome stay with us. It's great to know that our staff's friendly and accommodating service contributed to your positive experience. We're also glad that you found our hotel clean, comfortable, and cozy, and that you enjoyed our breakfast offerings. Your feedback about the room lighting is appreciated. We understand the importance of good lighting in making a room feel warm and inviting. We will certainly take your comment into consideration as we continuously work to improve our guest experience. Thank you once again for your kind words. We look forward to welcoming you back for another great stay in the future!Sincerely, Hotel Manager

10/10 – Excellent

Voyageur vérifié

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
It was amazing
Séjour de 1 nuit en février 2024
Hotel Manager a répondu le 20 févr. 2024
Dear Guest,Thank you for your kind words! We're thrilled to hear that your experience at our hotel was amazing. Providing exceptional service and creating memorable experiences for our guests is what we strive for. We truly appreciate your feedback and support. Thank you for choosing our hotel, and we can't wait to have the opportunity to wow you once again during your next visit!Sincerely, Hotel Manager