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Reviews of La Quinta Inn & Suites by Wyndham Atlanta Roswell

2.5 out of 5
La Quinta Inn & Suites by Wyndham Atlanta Roswell
575 Old Holcomb Bridge Rd, Roswell, GA

Reviews

6.2
Rating 10 - Excellent. 212 out of 1002 reviews" "
Rating 8 - Good. 239 out of 1002 reviews" "
Rating 6 - Okay. 177 out of 1002 reviews" "
Rating 4 - Poor. 124 out of 1002 reviews" "
Rating 2 - Terrible. 250 out of 1002 reviews" "

6.4/10

Cleanliness

6.8/10

Staff & service

5.8/10

Amenities

6.0/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

2/10 Terrible

Brittany

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The place smells awful. I wasnt even able to stay there bc it smelled so strongly of urine! Yes, like the whole place smelled like piss.
Stayed 1 night in Mar 2024

4/10 Poor

Yussuf

Disliked: Staff & service
The staff are overly aggressive. The manager does not understand his role. He just supports what ever the staff ask of him. They charge me $20 for not coming out at 11o'clock. I was ready before twelve. They know that they can easily take money out of your deposit and thats exactly what they did. Its an unwritten rule of thumb that you an hour grace to check. There was nothin that they only give 15mins grace. They took twenty out of my deposit because they have the deposit which suppose to be for smoking
Stayed 4 nights in Mar 2024

6/10 Okay

Christine

Disliked: Amenities
It could have been cleaner. Trash on the side of dresser. Tv very dusty and bathroom floor was filthy along with the tub.
Stayed 3 nights in Mar 2024

2/10 Terrible

Martin

Disliked: Cleanliness, staff & service, property conditions & facilities
To put it bluntly too many crackheads in that area did not feel safe to even try the stairway and the elevator was filthy and really fucky room service doesn't speak english other than the word "Service"
Stayed 5 nights in Mar 2024

2/10 Terrible

Christina

Disliked: Cleanliness, staff & service, property conditions & facilities
The front desk was so horrible
Stayed 1 night in Mar 2024

6/10 Okay

DeDe

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
mildew on wall in bathroom. bob smoking room, but reeked of marijuana something awful!
Stayed 1 night in Mar 2024

10/10 Excellent

Mohammad

Liked: Cleanliness
Nice clean
Stayed 1 night in Feb 2024

10/10 Excellent

Keionne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

2/10 Terrible

Ronnald

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I won't be staying there again.
Stayed 1 night in Feb 2024

6/10 Okay

Garrett

Travelled with family, Business traveller
Liked: Staff & service
The staff was friendly and helpful. The room itself could have been cleaner and better maintained.
Stayed 1 night in Feb 2024

10/10 Excellent

Daryll A

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and location!
Stayed 1 night in Feb 2024

6/10 Okay

Questavia

Travelled with family, Business traveller
Liked: Staff & service, amenities
Nice
Stayed 2 nights in Feb 2024

2/10 Terrible

Tim

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Motel is very old and outdated. The pictures online are heavily photoshopped.. whole motel smelled like mold and weed. Breakfast doesnt start until 7 and is extremely limited. Not like the photos..
Stayed 2 nights in Feb 2024

4/10 Poor

Steven

Travelled with family, Travelled with pets
Disliked: Cleanliness, staff & service, property conditions & facilities
The building was older in need of upgrading. Our room had torn carpeting. They didn’t have a luggage cart and had to use a laundry cart to bring in our suitcases.
Stayed 1 night in Jan 2024

10/10 Excellent

Harold

Business traveller
Liked: Staff & service
Very friendly staff
Stayed 2 nights in Jan 2024

4/10 Poor

Rajasrinivas

Business traveller
Hair dryer don’t work, breakfast was not good
Stayed 1 night in Jan 2024

2/10 Terrible

Bryan

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
This property is nothing like it is being advertised on the website. It’s completely out of date. And the water in the shower kept going cold or extremely hot, no in between. Looked to have mold in the grout in the bathroom. And just purely out dated and just not at all how it is advertised and shown in the pictures and descriptions of the hotel on the app.
Stayed 1 night in Jan 2024

8/10 Good

Mary

Stayed 5 nights in Jan 2024

4/10 Poor

Rajasrinivas

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Spider webs and dirty AC & Heat machine kind of old
Stayed 1 night in Jan 2024

2/10 Terrible

Federick

Travelled with family
Disliked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved it. It was very clean & beautiful inside.
Stayed 1 night in Dec 2023

10/10 Excellent

vy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was such a pleasure to stay in and they have a great breakfast that I love
Stayed 28 nights in Nov 2023

10/10 Excellent

Lina

Stayed 1 night in Dec 2023

10/10 Excellent

Press

Liked: Cleanliness, staff & service, property conditions & facilities
Great front desk employees
Stayed 1 night in Dec 2023

2/10 Terrible

Marques

Disliked: Cleanliness, staff & service, property conditions & facilities
Worse LaQuinta in the world!!!
This is the first time in my life that I’ve stayed at a hotel that intentionally doesn’t have luggage carts. This should make you a motel. The carpet is filthy in the hallways and the elevator is disgusting. I will never stay at this LaQuinta Inn ever again. People can’t say they wasn’t warned about the conditions.
Stayed 1 night in Dec 2023

6/10 Okay

Kathy

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Disappointing. The room is so dirty, beaten up and smells bad. No bath towel (there were hand towel and tub mat). If I hadn’t been so tired and it was more than one night, I would have left. Surprising considering the affluent town it’s in.
Stayed 1 night in Dec 2023

2/10 Terrible

Mariana

Disliked: Staff & service, property conditions & facilities
I asked for an extra blanket that took two days to arrive. Saw a small cockroach. Might be okay to spend one night but I wouldn’t recommend for a longer stay.
Stayed 6 nights in Dec 2023

6/10 Okay

David

Liked: Cleanliness
Stayed 1 night in Dec 2023

6/10 Okay

David

Stayed 1 night in Dec 2023

6/10 Okay

David

Liked: Room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Rachael

Business traveller
Liked: Amenities
The cleaning is good and the workers are very wonderful 👌 😊 🙌
Stayed 1 night in Dec 2023

6/10 Okay

David

Stayed 1 night in Dec 2023

2/10 Terrible

zhaolin

It's winter now. The quilt is too thin. There are many small cockroaches in the room. It's very uncomfortable. It's very cold when I sleep at night without a quilt.
Stayed 4 nights in Nov 2023

2/10 Terrible

Maria

Travelled with family
I reserved three rooms for three nights for family members. One had a broken toilet the other had a wet carpet with moldy spell and the other saw a roach. They ended up switching hotels after first night. The hotel staff was apologetic and promised a refund however when the amount wasn’t refunded I spoke with them only to have them deny any of it ever happened. Very dishonorable and dishonest. I was promised that notes were taken when I asked to see the ledger they refused however I did notice the ledger is filled with other complaints from other rooms.
Stayed 3 nights in Nov 2023

2/10 Terrible

kayla

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
This hotel is the worst hotel i have been in not only is the staff rude they have roaches in the rooms but the worst part is that these people discriminated me i had a booking and payed for it and they didn’t let me keep the booking they threw me out with my 3 kids and everything in the cold for no reason they said i had to much people in the room which was made up they just discriminated me and my children for being hispanic he was rude to my children now i and filling a lawsuit against them for discrimination.
Stayed 1 night in Nov 2023

6/10 Okay

Jorge

Travelled with family
Liked: Cleanliness, property conditions & facilities
To much noise, couldn’t sleep because the noise, we were a couple and asked for king bed and we received a full bed instead
Stayed 1 night in Nov 2023

2/10 Terrible

Connor

Stayed 1 night in Nov 2023

6/10 Okay

Brittany

Disliked: Cleanliness, amenities
The linen was dirty and their was hair in the shower the refrigerator was iced over
Stayed 1 night in Nov 2023

2/10 Terrible

Tochukwu

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

karla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2023

2/10 Terrible

Jeffery

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was dirty. Had broken drawers that were hanging on the nightstand and dresser. The chair seat was torn. The bedspread had a cigarette burn hole in it.
Stayed 2 nights in Nov 2023

10/10 Excellent

Aigboviosa

Stayed 1 night in Nov 2023

2/10 Terrible

dayja

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2023

4/10 Poor

Denise

Disliked: Property conditions & facilities
No dolly to transfer items to room from car, no remote for TV - no side or under button to turn on either, no working side left lamp, no towels, fridge was not cold. I turned it to max. I'll see if it comes on. The desk clerk thinks all of this is funny. I don't know why. He said he is new - 2 weeks on job. Chairs are scratched up. Desk clerk said I can check out a diff rm to see if everything works!!! I believe that is the job of the hotel staff!!! It took 1 1/2 days to get a TV remote finally. Toilet flow and bathtub flow drainage is very slow. Bowel movement must be flushed with buckets of water.
Stayed 3 nights in Nov 2023

6/10 Okay

gustavo

Business traveller
I stayed for 5 days and room service (cleaning ) could be lot better
Stayed 1 night in Nov 2023

6/10 Okay

Tim

Business traveller
Liked: Staff & service
Stayed 3 nights in Oct 2023

10/10 Excellent

JOSEPH

Liked: Cleanliness, staff & service, room comfort
Great clean hotel for the money.
Stay here a week at a time while working. Location for me is great as well as the price. Front desk is very nice and helpful. It is an older hotel that could use some updates but they do a great job keeping it clean, which I really prefer. Have never had any issues with safety as long as I've stayed there.
Stayed 4 nights in Oct 2023

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not worth it.
Night clerk was great, staff was friendly and courteous but the hotel itself was extremely disappointing. Hallways smelled like cigarettes, the room had roaches (pictured) and caked up dirt in the corners and in the bathroom. The shower had mold and mildew around the shower fixture. There was a dog in the room next door that wouldn’t quit barking.
Stayed 1 night in Oct 2023

2/10 Terrible

Moses

Stayed 1 night in Oct 2023

4/10 Poor

Chinasa Cynthia

Disliked: Cleanliness, staff & service, property conditions & facilities
Smelling of cigarette smoke, the bed was 👎
Stayed 1 night in Oct 2023