Reception

Reviews of Fairfield Inn and Suites by Marriott Atlanta Airport North

2.5 out of 5

Reviews

8.4

Very good

Rating 10 - Excellent. 322 out of 621 reviews" "
Rating 8 - Good. 176 out of 621 reviews" "
Rating 6 - Okay. 55 out of 621 reviews" "
Rating 4 - Poor. 30 out of 621 reviews" "
Rating 2 - Terrible. 38 out of 621 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Vel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Fair price and nice breakfast. Easy parking. Close to airport. Air conditioner is sort of old and water dropped from it.
Stayed 1 night in Mar 2024
Response from Mgary on Mar 15, 2024
Thank you for your feedback. We will use this moment to work on improving the issue you stated. Hopefully, we will gain another chance to prove that we can exceed your expectations with your next visit.

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
The staff very professional great atmosphere to stay .
Stayed 1 night in Mar 2024
Response from Mgary on Mar 13, 2024
Thank you for your feedback! Your kind words are truly appreciated. We hope to see you again soon.

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Mgary on Feb 27, 2024
Thank you for your feedback! Come back to see us again should you visit the Atlanta area in the future.

8/10 Good

Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hi , everything was great , except for the mattres i think can be better thank you.
Stayed 1 night in Feb 2024
Response from Mgary on Feb 19, 2024
Thank you for your feedback. We would love to hear more from you in order to utilize your input and make improvements, to better accommodate you, on your next visit with us.

4/10 Poor

Leslie, Brentwood

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Front desk staff obviously did not want to be at work, and it showed.
Stayed 1 night in Feb 2024
Response from Mgary on Feb 13, 2024
Thank you for your response. Please accept our sincere apology for not meeting your standard upon your arrival to our hotel. We do hope for the opportunity to make it right should you choose to stay with us again.

6/10 Okay

Joe Wiley

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel's website for this specific property regarding parking says the following: "Parking On-Site Parking Daily: $10 Additional Parking Information Hotel Parking is complimentary while you are a guest at the property." I chose this property because I needed somewhere to park my vehicle for the weekend while flying out and back into the ATL airport. It appeared to me from the website that I could leave my vehicle there for $10 a day after my stay at the hotel. However, the attendant at the front desk told me that I could not leave my vehicle over the weekend while I was not a guest at the property. The information on the website regarding parking is false at worst or misleading at best.
Stayed 1 night in Jan 2024
Response from Mgary on Jan 18, 2024
Thank you for your feedback. As the property work to implement changes moving into the 2024 year, we apologize for any misleading information post to our website directly. The correct hotel information has now been updated and reflects the hotel proper parking information.

10/10 Excellent

Yoichiro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly
Stayed 1 night in Dec 2023
Response from Mgary on Jan 2, 2024
Thank you for your feedback. We hope to see you again soon.

10/10 Excellent

Hien

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hot breakfast
Stayed 1 night in Dec 2023
Response from Mgary on Dec 29, 2023
Thank you for your response. Should you visit the Atlanta again, come back to see us.

10/10 Excellent

Javonda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Mgary on Dec 27, 2023
Thank you for your feedback. We hope you come back to visit us again!

10/10 Excellent

LISSETTE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its very comfortable , good bed and a big room. The staff very courteous. Has a luggage storage very convenient . Airport shuttle available .
Stayed 1 night in Dec 2023
Response from Mgary on Dec 26, 2023
Thank you for your feedback. We are excited to hear that your experience was enjoyable. Come back to visit us soon!

8/10 Good

Art

Liked: Staff & service, room comfort
Stop from airport heading home
Stay was for one night, room was ok however it had some trash left from the person before us. Breakfast was very good large selection.
Stayed 1 night in Dec 2023
Response from Mgary on Dec 22, 2023
Thank you for your feedback. We would like to apologize for not meeting your expectations. Please note that we have addressed this concern with our staff to prevent this from happening again. We hope to have the pleasure of hosting you again.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from MGary on Dec 12, 2023
Glad to hear you enjoyed your stay. We look forward to your return.

10/10 Excellent

Tracey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and comfortable with a cozy set up. It was quiet and I was able to rest comfortably. The staff was also very courteous, kind, helpful and professional. I greatly appreciate that because it is becoming so rare nowadays. I will stay there again. I'm actually going to join the rewards program, too.
Stayed 3 nights in Nov 2023
Response from General Manager on Dec 5, 2023
We are greatly appreciative of your kind words. Come back to see us soon!

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, service was great from staff. There are some good places to eat right down the road. Close to the airport and the airport off-site parking.
Stayed 1 night in Nov 2023
Response from Mgary on Dec 4, 2023
Thank you for your feedback. Come back to see us again!

8/10 Good

Kevin J, Pontiac

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Mgary on Nov 22, 2023
Thank you for your feedback. We hope you enjoyed every moment you were here with us. Come back to see us soon.

10/10 Excellent

Ernest

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Marriott BonVoy Property that I typically try to find when staying in new area's. Thank You!
Stayed 1 night in Oct 2023
Response from Mgary on Nov 8, 2023
Thank you for your response. We appreciate your loyalty & hope to see you on your next visit to the Atlanta area.

6/10 Okay

Christina L

Liked: Staff & service
Overall, this was a good visit, only issues were a constantly running toilet, which the maintenance person said he fixed but did not, and low water pressure in the shower. We spoke to the front desk supervisor as we left as well. The location to the airport was perfect!
Stayed 1 night in Nov 2023
Response from Mgary on Nov 6, 2023
Thank you for your response. This issue was addressed with the appropriate department in order to reinforce the policies in place for these types of issues. We apologize for not meeting your standards during your time here with us.

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Mgary on Nov 1, 2023
Thank you for your response. We hope to have you visit us again should you come back to the Atlanta area.

10/10 Excellent

Tiffany

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jasmine at the front desk was very pleasant. Easy check in, quickly found parking, even though we arrived late in the evening. Short distance to airport
Stayed 1 night in Oct 2023
Response from General Manager on Oct 30, 2023
Thank you for your response. We always look to make our guest feel welcomed. Come back to see us soon.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was wonderful
Stayed 2 nights in Oct 2023
Response from MGARY on Oct 16, 2023
Great we are very happy to hear you enjoyed your stay.

10/10 Excellent

Norma

Stayed 1 night in Oct 2023
Response from Mgary on Oct 27, 2023
Thank you for your feedback. We appreciate your business, and we hope to see you again soon.

10/10 Excellent

Larry

Travelled with family
Liked: Amenities, property conditions & facilities
Great place and service
Stayed 1 night in Aug 2023
Response from MGary on Oct 5, 2023
Thank you for your feedback. We are happy we exceeded your expectations during your stay with us. Hope to see you again soon.

10/10 Excellent

Alexander delgado

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estuvo excelente
Stayed 3 nights in Sep 2023
Response from Mgary on Sep 26, 2023
Thank you for you response. We are glad you were able to enjoy your time here with us. Come back to see us soon.

10/10 Excellent

Susan F

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
This was our over night before we flew home. It was clean, comfortable and easy to get in and out of. One person stood out and that was Bob - I think he was with maintenance. He was friendly & so helpful. A true pleasure talking with him.
Stayed 1 night in Sep 2023
Response from MGary on Sep 19, 2023
Thank you for your response. We will definitely let maintenance know about the kind words spoken about him. We appreciate your business and hope to see you again.

10/10 Excellent

Crystal Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room layout was excellent. Definitely will be my #1 choice going forward.
Stayed 1 night in Sep 2023
Response from MGary on Sep 19, 2023
Thank you for your feedback. We will be awaiting your return to Atlanta to visit us again.

8/10 Good

Terry

Stayed 1 night in Sep 2023
Response from MGary on Oct 6, 2023
Thank you for your response. We hope to see you visit us again soon at the Fairfield by Marriott Atlanta Airport North.

8/10 Good

shawanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very close to the airport and I had a 6am flight so that was great. The 1st room had a horrible smell but the moved me immediately and the 2nd was perfect. I would stay again
Stayed 1 night in Sep 2023
Response from MGary on Sep 14, 2023
Thank you for your response. We used this moment to reinforce the 100% Guarantee that if you are not satisfied, we will make it right. We are so happy we were able to correct the issue & make your stay a pleasant one. We hope to see you again soon.

8/10 Good

Aleshia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from MGary on Sep 14, 2023
Thank you for taking the time to complete a survey for us! We hope to see you again.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was great and air conditioning worked great!
Stayed 1 night in Aug 2023
Response from MGary on Aug 30, 2023
We appreciate your feedback. Should you visit the Atlanta area in the future, we hope to see you again.

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a great stay!!
Stayed 1 night in Aug 2023
Response from MGary on Aug 30, 2023
Thank you for your response. Please stop by to visit us again should you visit the Atlanta area.

10/10 Excellent

Carla

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the airport! Room was cleaned everyday!
Stayed 3 nights in Aug 2023
Response from MGary on Aug 29, 2023
Thank you for your feedback. We are happy you enjoyed your time here with us and hope you come to visit us again.

10/10 Excellent

Benjamin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was great for an overnight stay for an early morning flight
Stayed 1 night in Aug 2023
Response from MGary on Aug 28, 2023
Thank you for your response. We would hope that in your future travels you will be back to visit us here at the Fairfield by Marriott Atl. Airport North.

10/10 Excellent

Brenda

Stayed 1 night in Aug 2023
Response from MGary on Sep 11, 2023
Thank you for your response. We hope to see you in the future should you visit the Atlanta area again.

10/10 Excellent

Monica

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet.
Stayed 2 nights in Aug 2023
Response from MGary on Aug 21, 2023
Thank you for your response. We are delighted that you were able to visit us while you were in Atlanta. We hope to see you again!

10/10 Excellent

Malisha, Pottstown

Stayed 1 night in Jul 2023
Response from MGary on Sep 4, 2023
Thank you for your response. We hope the next time you are in the Atlanta area, you will visit us again.

4/10 Poor

OKOR

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Courtesy breakfast was good. Carpet in rooms and hallways were dirty. Requests for toothbrush was delayed being answered and the answer after a long delayed of 2 hours after repeated requests was "no toothbrush".
Stayed 2 nights in Aug 2023
Response from MGary on Aug 14, 2023
Thank you for your response. We would like to offer our sincere apologies for your experience with us. We will ensure that our team review the hotel's policies & procedures to prevent issues such as this from happening again.

4/10 Poor

Bernadette

Travelled with family
Disliked: Amenities
The room was on the ground floor near the laundry. Noisy The power went out for six hours no back up
Stayed 2 nights in Aug 2023
Response from MGary on Aug 14, 2023
Thank you for your feedback. We are sorry that you had to experience your stay us throughout the bad weather here in Atlanta. Our team has taken this opportunity to work on improving our system in the case of bad weather in the future for our guest experience.

10/10 Excellent

Michelle

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to. Nice hotel.
Stayed 1 night in Aug 2023
Response from MGary on Aug 8, 2023
Thank you for your feedback! We were happy to have you during your visit to Atlanta. We hope to see you again.

10/10 Excellent

Dorothy

Travelled with family
Liked: Amenities
From arriving until check-in Staff was courteous and concerned with my situation. Dc
Stayed 1 night in Jul 2023
Response from MGary on Aug 5, 2023
Thank you for sharing your feedback. We are glad the staff was able to make you feel welcomed. We hope to see you again!

10/10 Excellent

YOUNGWOO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from MGary on Aug 1, 2023
Thank you for sharing your experience with us. We hope in your future travel plans you come back to visit us!

6/10 Okay

Fasil

Travelled with family
our room stinks washroom smels
Stayed 4 nights in Jul 2023
Response from Mgary on Jul 24, 2023
Thank you for sharing your experience. We understand we fell short of your expectations and we sincerely apologize. I will share this with my team to ensure we take this learning opportunity, to improve future experiences.

10/10 Excellent

Nadine, Phenix City

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Jasmine at the front desk was amazing! Chasity was very sweet as well! I had a billing issue and she resolved it very quickly. The hotel was very clean and smelled sooo good even in the hallways! The breakfast was sooo good! Shower was hot and the suites were a nice size! Justin was very helpful and nice also. Overall the stay was great even with the billing concern I had. It was in a great neighborhood and had longe spots close by.
Stayed 3 nights in Jul 2023
Response from MGARY on Jul 19, 2023
Thank you for sharing your experience. We are delighted that you enjoyed your time here. We hope to have the pleasure of hosting you again, should you visit the Atlanta area again.

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from MGARY on Jul 17, 2023
We are glad to hear you enjoyed your stay. We hope to see you next time you are in the area.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jul 2023
Response from MGARY on Jul 17, 2023
Thank you for taking the time to share your experience.

2/10 Terrible

Ileana

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Place was really dirty, we saw 2 roaches in the room and 1 piece of female underwear was left on the floor. Property description mentioned they had a baby crib available but that was not true. When attempted to cancel the property denied so because we had already checked in, perfect business model since they don't have to keep it clean for the guests and we still ended up paying for a place we didn't stay in (booked another hotel close by)
Stayed 3 nights in Jul 2023
Response from MGARY on Jul 17, 2023
We are sorry to hear about your experience. We pride ourselves on delivering great service and clean comfortable surroundings. I am sorry that was not your experience. We hope you will allow us another opportunity to serve you in the future.

10/10 Excellent

Melanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The check in was fun - fun people and friendly. The room was nice. The hotel was clean. The only problem was no adequate parking, but security helped me park safely.
Stayed 1 night in Jun 2023
Response from MGARY on Jul 5, 2023
Thank you for your response. We are glad we were able to accommodate you the best way possible.

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from MGARY on Jul 5, 2023
Thank you for your feedback.

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from MGARY on Jul 5, 2023
Thank you for your response.

10/10 Excellent

mohammed

Liked: Cleanliness, staff & service, property conditions & facilities
Property is clean and staffs are nice.
Stayed 1 night in Jun 2023
Response from MGARY on Jun 13, 2023
Thank you for your feedback. We hope to see you again!

4/10 Poor

melba

Stayed 1 night in Jun 2023
Response from MGARY on Jul 5, 2023
Thank you for your response!