Ratings based on 369 Verified Reviews

They paid and stayed. We double-checked.
3.1 out of 5
56% of guests recommend
3.1 Room cleanliness
3.4 Service & staff
3.2 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveller

Secluded location

Posted 3-May-2016
Pros: it's secluded location
The hotel is located at the end of long drive way and is surrounded by large pine trees. The interior isn't well insulated, I could hear people talking in the hallway.
4 out of 5
by A verified traveller

Nice for the price

Posted 2-May-2016
Pros: Friendly staff. Convenient location.
Cons: In need of deep cleaning, refreshing of finishes.
Very friendly staff. Basic as a hotel/motel, but priced appropriately.
1 out of 5
by A verified traveller from nc

Distance from atlanta attractions is ok.

Posted 2-May-2016
Worse than expected while arrived at the hotel.I did not get any co-operation from the staff.
3 out of 5
by A verified traveller

Ok hotel

Posted 10-Apr-2016
It was fine .would stay again. I obit stayed one night
Comment from Hotel Management
19-Apr-2016 by Manager, Hotel Management
Thank you so much for sharing your experience with us. It’s great to read that we were able to provide you with a comfortable stay! Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
1 out of 5
by A verified traveller

horrible experience

Posted 22-Mar-2016
horrible staff. unprofessional. not clean whatsoever. Requested utensils for the kitchen in which they said they would bring up and never received. Would not recommend.
Comment from Hotel Management
5-Apr-2016 by Manager, Hotel Management
I received a copy of your review, and wanted to take a moment to personally respond. Please accept our apologies that you did not have a comfortable stay. In response to your feedback, we will continue to strive to provide each guest with a comfortable stay and professional customer service. I really appreciate you bringing this to our attention. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.
2 out of 5
by A verified traveller

Yuck

Posted 29-Feb-2016
Only need a place to nap and take a shower, nothing was ready and I napped on a sheet that the clerk gave me. I didn't feel comfortable at all.
2 out of 5
by A verified traveller from Philadelphia, PA

Very Nice Staff, Shame About The Place

Posted 21-Feb-2016
Pros: The staff were very friendly and as accommodating as possible. Tafari tried his hardest to clean the mirrors - no windex in the hotel.
Cons: HOUSEKEEPING!!!! Get some throw rugs, something. The bare floors were very cold and made the room unappealing - but I understand the reason for them.
Location: Location was fine for my needs.
If it weren't for the nice people working there, I would have walked out immediately. I'm not too picky and I realize that this is a 2 star place - bare bones. And I knew I was going the cheap route by staying here. But the housekeeping was .... deplorable. I found half full, cold cups of coffee on the nightstand when I first checked into my room. I took it to the front desk wondering if my room was double-booked (hoping it was, but I knew it was left by housekeeping). The mirrors were gross! Not only could I not see myself because of the streaky, hazy, smeared residue on the mirror the one on the door was splattered with??? Then the worst part.... the towel rack behind the door was crammed full of dirty towels!! And these are just the things I noticed - I really didn't trust the cleanliness in my room at all. And because I was only there three nights, no housekeeping services. The night crew were all friendly, positive and helpful. They all seemed to take pride in there work - hospitality at its best.
Comment from Hotel Management
1-Mar-2016 by Manager, Hotel Management
I appreciate you taking the time to write a review of your experience with us. Please accept our apologies for the cleanliness issues you experienced. To uphold our company’s high standards, I am in the process of retraining our housekeeping staff and will make sure we are thoroughly inspecting rooms prior to guest arrivals. Our team is committed to satisfying our guests, so we are very thankful for your feedback. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.
2 out of 5
by A verified traveller

Posted 16-Feb-2016
I wasn't able to use the sink in the bathroom the cold water knob was broken I informed the staff but it wasn't fixed
Comment from Hotel Management
29-Feb-2016 by Manager, Hotel Management
The feedback provided in your review is much appreciated. I am so disappointed to read about the room conditions you experienced. Please accept my apology. To uphold our company’s high standards, I will have our maintenance engineer inspect your room to ensure that everything is functioning properly. I will also make sure we are responding to guest needs in a timely manner. I really appreciate you bringing this to our attention. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
5 out of 5
by A verified traveller from Atlanta

Nice room, attentive staff, good location,

Posted 15-Feb-2016
Cons: Internet Connection
Location: Shopping, Gas Station, Moe's Grill...Great place to eat!
I was pleased with the overall experience at this hotel. The hotel looked and smelled clean, the room was spacious and useful. I remember years ago Extended Stay America used to provide a few dishes and pots but I guess times have changed. The internet was a bit problematic for my business tasks but overall the staff and the accommodations were great, I would definitely consider this hotel when I am in the area again.
Comment from Hotel Management
18-Feb-2016 by Manager, Hotel Management
Thank you so much for posting a review of our property. Please accept our apologies that we failed to explain our dishware policy. While we no longer keep dishes in guest rooms, these items are available upon request at the front desk. Still, I am glad to read that we were able to provide you with a comfortable stay overall. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
4 out of 5
by A verified traveller from Atlanta GA

A pleasant surprise!

Posted 10-Feb-2016
Pros: Everything was likable, the accommodations the location, and the service. Well done!
Cons: The internet connection was not the best.
Location: Moe's right up the street great, healthy food., gas station at the street entrance of the property, pharmacy, restaurants, grocery stores all close by
This hotel was great! it looked and smelled clean and was tastefully decorated. The front desk staff were professional and pleasant. I have spent a lot of time in hotels lately, I can honestly say that I did not have one complaint about my stay. I would drive the extra 13 miles outside of my regular area to stay here again. I hope they keep up this high standard of excellence.
Comment from Hotel Management
17-Feb-2016 by Manager, Hotel Management
Thank you so much for posting a review of our property. I'm thrilled that we were able to exceed your expectations and provide you with a great stay! I truly appreciate your comments regarding our friendly customer service, comfortable rooms and convenient location. Once again, thank you for your review. We look forward to seeing you in the future, should your travels bring you back to our area.