Ratings based on 1,154 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
81% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller

Good location

Posted 15-Aug-2016
Nice, Clean and Quiet...will continue to use this hotel.
2out of 5
by A verified traveller fromSeattle

Posted 1-Aug-2016
Cons: Everything. Hotel staff, housekeeping etc....
Location: Lots of nearby shopping centers.
Hotel looks great when you first walk in, so I was surprised to see how small the rooms were. Even more surprised upon finding out you have to pay $10 a day for a refrigerator. Housekeeping was terrible. They made our beds once and never took out the trash. All they did was give us new towels. We paid for our hotel through Expedia. When we checked out I was handed a bill for $602.00. When I questioned it the receptionist gave me a lot of attitude so I had to ask for a manager. The manager tells me the bill is for my hotel stay. After informing her that my hotel stay was already paid for and waiting 20mins for her to research the problem they finally credited my card back. It was there mistake. Then she hands me a receipt for the parking. Once I get to the car I realized they charges us for valet parking when we self parked. Another mistake on their end. I had to go back in and have them fix it. So now I have 3 charges from them on my debit card. Thank god I wasn't strapped for cash or I would have been screwed. Won't ever stay there again.
4out of 5
by Rhonada fromChicago

No pool :(

Posted 31-May-2016 on Hotels
I wish there was a pool and free parking
4out of 5
by Bridgette fromChildersburg Alabama

Posted 31-May-2016 on Hotels
Loved it❤️
5out of 5
by A verified traveller

Posted 31-May-2016 on Hotels
this area was perfect. great restaurants and shopping. close to a ton of stuff. Aquarium and other museums.
5out of 5
by sharde fromMaryland

Great Location and Staff

Posted 31-May-2016 on Hotels
Our stay at the Double Tree was wonderful our room was comfortable and the staff was very accommodating. The location was great we were within walking distance to many restaurants and many shops would definitely stay there again!
5out of 5
by Alma

This traveller left a rating score only Posted 15-May-2016 on Hotels
2out of 5
by A verified traveller

This traveller left a rating score only Posted 14-May-2016 on Hotels
5out of 5
by Michael fromHuntsville, overall, very good

overall, very good

Posted 9-May-2016 on Hotels
Enjoyed it/wish there was parking other than the $25 overnight valet parking
3out of 5
by A verified traveller

This traveller left a rating score only Posted 1-May-2016 on Hotels