Ratings based on 879 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
90% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from Birmingham Al

Posted 27-Aug-2015
The hotel was very comfortable with such friendly and professional staff I arrived late and had a few problems with the guest next door but the manager was very friendly an polite an helped me solve my problem. My room was changed an the hotel staff made sure all of my desires were meet while I was a quest here.
4 out of 5
Recommended
for Everyone
by A verified traveller from Louisiana

I

Posted 18-Aug-2015
I loved the location. The courtesy shuttle was a life saver my feet says thanks.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 10-Aug-2015
Great accommodation's, staff & area. Give it a try.
4 out of 5
Recommended
for Everyone
by A verified traveller from Kennesaw, GA

Great location and friendly staff.

Posted 8-Jul-2015
Pros: Friendly staff, comfortable beds, close location to Buckhead bars and restaurants.
Cons: Bathrooms could be a little cleaner or updated. No hold fee for 72 hours.
Location: Buckhead bars on Roswell street are a block away, Lenox is right on the other side of 400.
Staycation for the fourth of July, convenient access to Lenox restaurants, shopping, and Buckhead bars. Very friendly staff, no issues checking in or with valet. However they do charge a hold fee on top of the nightly rate and keep it for 72 hours after you check out which I was not told and was a little upset by. Very comfortable beds, was annoyed house keeping woke us up at 9:30 on a Sunday morning to ask to clean the room. Bathroom was not the cleanest but the room and bed were! Overall a little expensive but decent place to stay. Much nicer than the homewood suites right down the road.
3 out of 5
by A verified traveller

Disappointing start to July 4 Peachtree Road Race

Posted 6-Jul-2015
Pros: Very helpful woman went out of her way to find a banana just before race time. She was wonderful!!
Cons: For people who arrive at the beginning of check-in, I think you should allow some late check-outs. Obviously, you can't accommodate everyone.
For an exorbitantly high room rate, we should have been able to request and receive a blanket. We were told they could offer us a sheet but the hotel was out of blankets. We'll look elsewhere next year when we look for a hotel for the night before the race.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 19-Jun-2015
Very clean facility. Other than having to take three detours to get into the hotel, due to construction, I would recommend the hotel to anyone visiting Atlanta.
5 out of 5
Recommended
for Everyone
by A verified traveller

Excellent Customer Service

Posted 11-Jun-2015
Pros: Location .
Cons: Update of the rooms.
Location: Excellent...could walk to everything we needed.
As usual The Double Tree Experience was Excellent. It was the Front Desk Staff and all Staff interaction that was More Than Excellent...it was Superior. So helpfu & courteous. Thanks to The Staff !!!
5 out of 5
Recommended
for Couples
by Kimberly from massachussetts

great

Posted 2-Jun-2015 on Hotels
I had to cut my trip short but the hotel was very polite professional and clean I would recommend anyone to stay at the double tree for a great experience and great price !
5 out of 5
Recommended
for Getaway With Friends
by Konisha from Tennessee

I loved it!!

Posted 2-Jun-2015 on Hotels
I loved it!!!
1 out of 5
Recommended
for Personal Event
by Yolanda from Chicago

Not Happy...

Posted 31-May-2015 on Hotels
Customer service was awful upon checking in...would not stay here again.