Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Reviews of Days Inn by Wyndham Atlanta Stone Mountain

2 out of 5
Days Inn by Wyndham Atlanta Stone Mountain
2006 Glenn Club Dr, Hwy 78 E, Stone Mountain, GA

Reviews

6.8
Rating 10 - Excellent. 91 out of 275 reviews" "
Rating 8 - Good. 56 out of 275 reviews" "
Rating 6 - Okay. 48 out of 275 reviews" "
Rating 4 - Poor. 29 out of 275 reviews" "
Rating 2 - Terrible. 51 out of 275 reviews" "

7.0/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Daymarelys

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Christina

Decent
Stayed 1 night in Mar 2024

10/10 Excellent

Braxton

Stayed 1 night in Mar 2024

6/10 Okay

Robin

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Price
Stayed 1 night in Mar 2024

8/10 Good

Jennifer

Liked: Staff & service
No problems, easy checkin
Stayed 1 night in Mar 2024

8/10 Good

Dominiqua, stone Mountain

Stayed 1 night in Mar 2024

10/10 Excellent

greg

Liked: Cleanliness, amenities, property conditions & facilities
It was a very good deal for the money.
Stayed 1 night in Feb 2024

2/10 Terrible

Eric

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
customer service is awful
Stayed 2 nights in Dec 2023

6/10 Okay

Anthony, Lawrenceville

Travelled with partner
Liked: Staff & service
Disliked: Amenities
it was decent for the price. room was a little small but other then that it was not bad
Stayed 1 night in Jan 2024
Response from Front Desk on Jan 29, 2024
Thank you for your feedback

2/10 Terrible

Ravine

Travelled with family
Disliked: Cleanliness, staff & service, amenities
The rooms we were in had bed bugs. When we alerted the front desk attendant she was very nonchalant and had a very bad attitude. We ended up demanding a refund for our trip and staying somewhere else.
Stayed 3 nights in Jan 2024
Response from Shamieka Wilson on Jan 22, 2024
We're sorry to hear that you had a negative experience at our hotel. We take cleanliness and comfort very seriously, and we apologize for falling short in these areas. We will investigate this further and take steps to improve our service.

8/10 Good

Charlene

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
This place was pretty basic and met the needs of me and my family. The shower was hot and high pressure. I should’ve been more careful to check for a tub because it was a battle bathing my toddler. The bed was very comfortable. The staff wasn’t friendly but they were all personable and made sure to assist us when we requested. (My preference, I don’t need help with anything unless I ask) I would say that I didn’t like that we were finding long black hairs in our towels and on the back of the bathroom door. They may also want to invest in dehumidifiers to stop the mildew growth in the bathroom.
Stayed 2 nights in Jan 2024
Response from Shamieka Wilson on Jan 16, 2024
Thank you for taking the time to share your recent experience at our hotel. We are so glad you found our hotel a good place to stay. Unfortunately, it seems that we did not meet all your expectations. We would certainly look into that .Your feedback is very valuable to us as we work to be better each and every day. We are pleased that you enjoyed so much of our establishment, and we would be honored to have you return to our hotel in the future.

10/10 Excellent

Michael

Stayed 1 night in Jan 2024
Response from Shamieka Wilson on Jan 16, 2024
Thank you for your feedback. We hope to serve you again in the future.

10/10 Excellent

Alina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice family hotel. It was clean, comfortable and close to attractions. Checking in was easy and the staff was friendly.
Stayed 1 night in Dec 2023
Response from Shamieka Wilson on Jan 10, 2024
Thank you for the positive feedback.

10/10 Excellent

Mahoganee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
front desk staff always pleasant, house keeping on top of everything
Stayed 3 nights in Jan 2024

10/10 Excellent

Mahoganee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Shamieka Wilson on Jan 10, 2024
Glad you enjoyed your stay, thanks for the feedback.

10/10 Excellent

Janese

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good property safe and clean only thing it’s a lil loud sometimes cause the rooms are thin but overall it’s a good stay
Stayed 1 night in Jan 2024
Response from Shamieka Wilson GM on Jan 4, 2024
Thank you so much for your positive feedback! We're glad to have you as our customer and to see that you enjoyed your stay with us, Hope to see you again soon.

4/10 Poor

Marianne

Stayed 1 night in Dec 2023
Response from Shamieka Wilson on Jan 19, 2024
Thank you for your feedback.

6/10 Okay

antrunette

Liked: Staff & service
The room had a really bad smell to it
Stayed 2 nights in Dec 2023
Response from Shamieka Wilson on Jan 4, 2024
Thank you for taking the time to share your recent experience at our hotel. I'm sorry that you weren't completely satisfied. We will definitely look into the problem.

8/10 Good

Maria, Orlando

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything great, except that there is cockroaches in there.
Stayed 2 nights in Dec 2023
Response from Shamieka Wilson on Dec 22, 2023
Thank you for your valuable feedback, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating.

10/10 Excellent

Shonda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Shamieka Wilson on Dec 12, 2023
Thank you for you wonderful review, We look forward to seeing again in the future.

2/10 Terrible

Ernesto

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
…….

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Short stay no thrills but clean and convenient
Stayed 1 night in Dec 2023
Response from Shamieka Wilson on Dec 5, 2023
Thank you for your feedback.

8/10 Good

ABUBAKARR

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from Shamieka Wilson on Dec 5, 2023
Thank you for taking time out to give us a good review.

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff
Stayed 2 nights in Nov 2023
Response from Shamieka Wilson on Nov 22, 2023
Thank you for choosing Days Inn. Your feedback is important to us. We hope to serve you again in the future. Happy Holidays.

10/10 Excellent

Wanda

Stayed 1 night in Nov 2023
Response from Shamieka Wilson on Nov 22, 2023
Thank you for your positive feedback, We look forward to seeing you again.

4/10 Poor

Vivian

Disliked: Cleanliness, property conditions & facilities
Bad Days inn
Bugs in bathroom, leave light on, not much breakfast. Noises bad, cold water st 9am, noises HVAC,, very old motel with a cheap make over , mold growing on doors and hinges looked out of a horror movie
Stayed 3 nights in Nov 2023
Response from Front Desk on Nov 20, 2023
Thank you for your feedback. We apologize for any issues. We hope you give us a second chance.

10/10 Excellent

Myra

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2023
Response from Shamieka Wilson on Nov 14, 2023
Thank you for you kind review, We hope to serve you again in the future. Have an awesome day.

2/10 Terrible

Maria

Disliked: Cleanliness, staff & service, property conditions & facilities
Very expensive for such a terrible place. Breakfast was very poor and they run out of almost the few things they had to offer.
Stayed 2 nights in Oct 2023
Response from Shamieka Wilson on Nov 13, 2023
I'm sorry that your stay was less than satisfactory, I will look into your concerns. Have a wonderful day,

6/10 Okay

Sabrina

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
The room had a terrible smell and I think it was drug trafficking on my side too it was traffic all night long and the same car kept coming and going.
Stayed 1 night in Nov 2023
Response from Shamieka Wilson on Nov 13, 2023
I apologize that your stay wasn't to your liking, I will look into you concerns. Have a good day.

10/10 Excellent

D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Nov 2023
Response from Shamieka Wilson on Nov 7, 2023
Thank you for a great review ,we hope to see you again soon.

10/10 Excellent

Rodney

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Front desk on Nov 6, 2023
Thank you for your feedback.

10/10 Excellent

David

Liked: Cleanliness
Stayed 2 nights in Oct 2023
Response from Front Desk. on Nov 6, 2023
Thank you for your feedback.

6/10 Okay

SHANIAH

Travelled with family
Liked: Room comfort
The overall stay went well, we only stayed one night- on the website it said for “extra features ” they have an infant crib/bed per request which was a huge plus for us but when we asked they didn’t have that.. breakfa
Stayed 1 night in Oct 2023
Response from Shamieka Wilson on Oct 30, 2023
Thank You for your feedback.

10/10 Excellent

Darius

Stayed 2 nights in Oct 2023
Response from Front Desk on Nov 17, 2023
Thank you for your feedback.

4/10 Poor

Jeanne

Travelled with family
Disliked: Staff & service
The shower staff was slippery my 75 year old husband slipped and almost fell. My daughter 46 did fall in the shower. We left same day however the next day she was very stiff and sore. You need rubber mats in the showers before someone falls and breaks a hip.
Stayed 3 nights in Oct 2023
Response from Shamieka Wilson General Manager on Oct 25, 2023
I do apologize for the inconvenience, But being the fact that we are a hotel rubber mats in our showers wouldn't be hygienic. I do hope you give us another chance we do offer rooms that have showers with railings. Have a get day and ii will look into some other ways to make this type of situation better.

6/10 Okay

Brian

Liked: Staff & service
Disliked: Amenities
I didn't really expect much to begin with, so there's that. I stayed here for a weekend as I was in town for a weekend event. I was only needing a place to sleep, clean up, and get dressed to head out again. If I had to spend an extended period of time in a motel room, I wouldn't choose this one. No cups, no coffee maker, and the bottles of bodywash and shampoo mounted in the shower were empty. The shower floor had hair from a previous occupant. The room was permeated with the smell of marijuana. All said and done, I had a place to sleep, clean up, and change, and the location was extremely convenient to the event venue. I'm pretty sure those three things are all the management is concerned with (But, so is a tent campground host.) The front desk staff were wonderful! Fantastic, actually. Would I stay here, again, next year for the annual event? Maybe. For any length of time? No. Would I choose here if I weren't solo? Definitely not.
Stayed 2 nights in Oct 2023
Response from Shamieka Wilson General Manager on Oct 24, 2023
Thank you for your honest feedback, I sincerely apologize that your stay was less than satisfactory, I will personally look into the issues that you addressed. Have a wonderful day.

6/10 Okay

Carol

Travelled with family
Liked: Staff & service
Staff was courteous and room was clean.
Stayed 1 night in Oct 2023
Response from Shamieka Wilson on Oct 23, 2023
Thank you for your feedback,Hope to see you again soon.

10/10 Excellent

Samson

Liked: Property conditions & facilities
Stayed 1 night in Oct 2023
Response from Shamieka Wilson on Oct 23, 2023
we appreciate your positive feedback.

10/10 Excellent

lynn

Stayed 1 night in Oct 2023
Response from Front desk on Oct 15, 2023
Thank you for your feedback!

6/10 Okay

Joyce

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Roaches!
It was a one-night stay for an event at Stone Mountain. I didn't have great expectations, and that helped. The room apoeared clean. But, I saw two roaches before I went to bed. The first one, I killed. The other one I couldn't catch to smash. It was very late and I was extremely tired. I am so happy that my husband had dropped me off to go spend time with his cousins who were keaving the next day. By the time he returned, I was asleep. And I didn't bother telling him. If he had seen the roaches, he would have complained and tried to make the two-hour drive back home. We were both too tired to do that Please spray room 224! And the bed has a hump in the middle!
Stayed 2 nights in Oct 2023
Response from Front Desk on Oct 10, 2023
Thank you for your feedback. We are sorry you did not enjoy your stay. We hope you give us a second chance.

10/10 Excellent

Preston

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was great. The rooms were exceptionally clean and smelled fresh. The beds were so comfortable. The lady at check in was great and very helpful. She was very personable. The continental breakfast had quite a few options and the sweet check in lady worked hard to keep all options stocked. We were pleased with the shower gel in the shower since we forgot ours. Really pleased with this hotel and would stay there again.
Stayed 1 night in Oct 2023
Response from Front Desk on Oct 27, 2023
Thank you for you feedback. We are glad you enjoyed your stay.

8/10 Good

alisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023
Response from Shamieka Wilson on Oct 5, 2023
Thank you for your feedback. I will be looking into this.

6/10 Okay

Karen

Travelled with family
Not so good.
We asked to use the restroom when we first arrived. The desk clerk said no because it was for hotel guests. We told her we were checking in and she made us check in before using it. No coffee pot in room. No bath mat in bathroom.
Stayed 1 night in Oct 2023
Response from Front desk on Oct 5, 2023
Thank you for your feedback. We apologize that you did not enjoy your stay. We hope you give us a second chance.

10/10 Excellent

Lisa

Stayed 3 nights in Sep 2023
Response from Front Desk on Oct 4, 2023
Thank you for your feedback!

4/10 Poor

Richard

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Hotel staff rude
Stayed 1 night in Sep 2023
Response from Shamieka Wilson General Manager on Oct 3, 2023
I do apologize, And I will be looking into this.

2/10 Terrible

DIANA

Stayed 1 night in Sep 2023
Response from Shamieka Wilson on Oct 16, 2023
I apologize that your stay was less than satisfactory. I will be looking into making some improvements and would hope that you give us another chance. Enjoy your day.

10/10 Excellent

Laura

Stayed 1 night in Sep 2023
Response from Shamieka Wilson on Sep 22, 2023
Thank you for the great review, We hope to see you again. Have a great day.

10/10 Excellent

Rita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very comfortable and the price was good.
Stayed 1 night in Sep 2023
Response from Shamieka Wilson on Sep 20, 2023
Thank you for a great review, Hope to see you again soon.

10/10 Excellent

Laura

Stayed 1 night in Sep 2023
Response from Front Desk on Sep 17, 2023
Thank you for your feedback.