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Reviews of Country Inn & Suites by Radisson, Stone Mountain, GA

2.5 out of 5
Country Inn & Suites by Radisson, Stone Mountain, GA
1852 Rockbridge Road SW, Stone Mountain, GA

Reviews

8.8

Excellent

Rating 10 - Excellent. 569 out of 1003 reviews" "
Rating 8 - Good. 290 out of 1003 reviews" "
Rating 6 - Okay. 71 out of 1003 reviews" "
Rating 4 - Poor. 40 out of 1003 reviews" "
Rating 2 - Terrible. 33 out of 1003 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Adnan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property near Great state Park. Little bit noisy from road.
Stayed 3 nights in Apr 2024
Response from FDM on Apr 16, 2024
Dear Adnan, Thank you for your feedback.

10/10 Excellent

Brandy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from FDM on Apr 16, 2024
Dear Brandy, Thank you for your review.

10/10 Excellent

Fatima

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Guest Services on Apr 15, 2024
Dear Fatima, thank you for your feedback. We hope to see you again soon!

8/10 Good

Michelle

Travelled with family, Travelled with group
Liked: Cleanliness, amenities
I like that
Stayed 5 nights in Apr 2024
Response from FDM on Apr 8, 2024
Dear Michelle, Thank you for your feedback

10/10 Excellent

David, Pahala

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying there. Nice place and easy to get to.
Stayed 1 night in Mar 2024
Response from FDM on Apr 4, 2024
Dear David, Thank you for your feedback.

10/10 Excellent

Krystal

Stayed 1 night in Mar 2024
Response from FDM on Apr 18, 2024
Dear Krystal, Thank you for your feedback.

10/10 Excellent

Bettie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Ria on Mar 28, 2024
Dear Bettie, Thank you for your feedback. See you again soon!

10/10 Excellent

Debbie

Stayed 1 night in Mar 2024
Response from Guest Services on Apr 15, 2024
Dear Debbie, Thank you for your feedback. We hope to see you again soon!

10/10 Excellent

Frances

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice, rooms were clean, and breakfast was great
Stayed 1 night in Mar 2024
Response from Ria on Mar 25, 2024
Dear Frances, Thank you for your feedback. We're glad to hear you enjoyed our clean rooms and our breakfast. We hope to see you soon!

8/10 Good

Londann

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a 1 night stop off on our roadtrip. We arrived at 2pm but we were not permitted to check in until 3 (which is not a big deal as that is check in). The first front check clerk was not very friendly but the hotel had been fully booked the night before so I think she as just exhausted. All staff after that were very friendly and helpful. The rooms were clean and the breakfast was good. The only issue we had was: We wanted to use the pool the evening we arrived but a group was hosting a birthday party there, but the pool was still open to other guest. This was odd, we thought. From 2pm to the time we went to bed the pool area was taken and loud. We did get to use it the next morning. It was heated (which was great) and heavily chlorinated.
Stayed 1 night in Mar 2024
Response from FDM on Mar 19, 2024
Dear Londann, Thank you for your review. We greatly appreciate your feedback.

10/10 Excellent

Jacquline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was fine, for a quick stay visiting family. It was not walkable to many locations, which was fine as we had a vehicle, but would have loved to walk to dinner once at the hotel. The hotel had a clean kitchen area, for
Response from FDM on Mar 13, 2024
Dear Jacquline, Thank you for your review.

2/10 Terrible

Aaron

Stayed 2 nights in Mar 2024
Response from Ria on Mar 25, 2024
Dear Aaron. We are sorry to hear that you did not have a good experience. We hope to exceed your expectations next time.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Feb 2024
Response from FDM on Feb 22, 2024
Dear James, Thank you for your feedback.

8/10 Good

Moses

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from FDM on Feb 19, 2024
Dear Moses, Thank you for your feedback.

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from FDM on Feb 19, 2024
Dear Stephanie, Thank you for your feedback.

10/10 Excellent

Roberta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can't say enough about how pleasantly surprised I was. The front desk lady super helpful and nice. The room was very nice and clean. We were only staying overnight but I highly recommend this place if ur in the area.
Stayed 1 night in Feb 2024
Response from Country Inn & Suites on Feb 12, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Stone Mountain, GA.As a Choice Privileges member you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

8/10 Good

Russell

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Country Inn & Suites on Feb 12, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Stone Mountain, GA.As a Choice Privileges member you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff updated rooms. Good price.
Stayed 2 nights in Jan 2024
Response from Kate on Jan 26, 2024
Dear Rochard, Thank you so much for taking the time to review your stay with us. We really appreciate your confidence in us. We hope to see you again soon.

10/10 Excellent

Christy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room heating was not functioning, front desk put us in another room immediately and reduced our rate for the inconvenience! I felt we were being well taken care of because of her demeanor and swift actions!
Stayed 1 night in Jan 2024
Response from Kate on Jan 26, 2024
Dear Christy,Dear Valued Guest,Thank you for taking the time to reach out and inform us about your experience. We apologize for the difficulties you encountered but are happy to see the situation has been resolved. We hope for another opportunity to exceed your expectations.

8/10 Good

Cedric

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Kate on Jan 26, 2024
Dear Cedric, Thank you so much for taking the time to rate us. We really appreciate your confidence in us. We hope to see you again soon.

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Country Inn & Suites by Radisson, Stone Mountain, on Jan 14, 2024
Thank you so much for your business and we look forward to seeing you in the future.Kind regards,

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Friendly
Very comfortable, and so close to the Park. The town was very nice and easy to get around in. Would stay again.
Stayed 1 night in Jan 2024
Response from Country Inn & Suites on Jan 14, 2024
Thank you so much for your business and we look forward to seeing you in the future.Kind regards,

10/10 Excellent

Lynne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Country Inn & Suites on Jan 14, 2024
Thank you so much for your business and we look forward to seeing you in the future.Kind regards,

10/10 Excellent

Charles, Plainfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Kate on Jan 26, 2024
Dear Charles, Thank you so much for taking the time to rate us. We really appreciate your confidence in us. We hope to see you again soon.

10/10 Excellent

Amir

Stayed 1 night in Jan 2024
Response from FDM on Feb 6, 2024
Dear Amir, Thank you for your feedback.

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well kept
Stayed 2 nights in Dec 2023
Response from Country Inn & Suites by Radisson, Stone Mountain, on Jan 14, 2024
Thank you so much for your business and we look forward to seeing you in the future.Kind regards,

10/10 Excellent

Olena

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, new, friendly staff, heated pool. Everything was excellent!
Stayed 2 nights in Dec 2023
Response from FDM on Jan 3, 2024
Dear Olena, Thank you for your review.

8/10 Good

April

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from FDM on Jan 3, 2024
Dear April, Thank you for your review.

10/10 Excellent

Rubi

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you for a wonderful stay
Stayed 2 nights in Dec 2023
Response from FDM on Jan 3, 2024
Dear Rubi, Thank you for your review.

8/10 Good

Will

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with excellent prices.
Stayed 3 nights in Dec 2023
Response from FDM on Jan 3, 2024
Dear Will, Thank you for your review.

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable; great staff!
Visit to Stone Mountain Park; hotel staff super friendly and efficient. Hotel room was clean and comfortable.
Stayed 2 nights in Dec 2023
Response from FDM on Jan 3, 2024
Dear Robin, Thank you for your review.

10/10 Excellent

Louis

Stayed 3 nights in Dec 2023
Response from FDM on Feb 6, 2024
Dear Louis, Thank you for your feedback.

10/10 Excellent

Daniel

Stayed 4 nights in Dec 2023
Response from FDM on Jan 3, 2024
Dear Daniel, Thank you for your review.

8/10 Good

Dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from FDM on Jan 3, 2024
Dear Dave, Thank you for your review.

10/10 Excellent

Wendy

Stayed 1 night in Dec 2023
Response from FDM on Jan 3, 2024
Dear Wendy, Thank you for your review.

4/10 Poor

Richard

Stayed 1 night in Dec 2023
Response from FDM on Jan 3, 2024
Dear Richard, Thank you for your review.

10/10 Excellent

Mark, Monterey

Stayed 3 nights in Dec 2023
Response from FDM on Jan 3, 2024
Dear Mark, Thank you for your review.

4/10 Poor

Verified traveller

Travelled with family
You get what you pay for
The breakfast was okay at best. The prepackaged cereal was the best thing for breakfast. On check out morning we woke up to find out 3 vehicles had been broken into and another guest told us he stayed at that hotel once before less than a month ago and had 7 vehicles broken into and yet management said both times that the cameras aren't working.
Stayed 2 nights in Dec 2023
Response from FDM on Dec 25, 2023
Dear Anonymous, thanks for your feedback.

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was nice' the Front desk staff was very helful.
Stayed 4 nights in Dec 2023
Response from FDM on Jan 3, 2024
Dear Kevin, Thank you for your review.

2/10 Terrible

Neva

Travelled with partner
Liked: Cleanliness, staff & service
The property was somewhat clean, but it is older with a refurbishment. Breakfast was very good. The room was extremely cold and the heat/air unit very loud. The windows did reduce any outside noise and seem to be very drafty. The toilet also seem to have issues with flushing. I would not recommend this hotel.
Stayed 1 night in Dec 2023
Response from Country Inn & Suites on Dec 23, 2023
Thank you for sharing your recent experience at Country Inn & Suites by Radisson, Stone Mountain, GA - GAD47. We sincerely appreciate your feedback

10/10 Excellent

Raymond

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay. We reserved for five nights, but had to return home after the fourth night. They refunded the fifth nights stay. The property was very clean, and the room was very comfortable. All of the staff were very courteous. A great place to stay.
Stayed 5 nights in Dec 2023
Response from Country Inn & Suites on Dec 23, 2023
Thank you for sharing your recent experience at Country Inn & Suites by Radisson, Stone Mountain, GA - GAD47. We sincerely appreciate your feedback

10/10 Excellent

MARISOL

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Country Inn & Suites on Feb 12, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Stone Mountain, GA.As a Choice Privileges member you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 Excellent

Anthony

Stayed 2 nights in Nov 2023
Response from FDM on Jan 3, 2024
Dear Anthony, Thank you for your review.

8/10 Good

Natalie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from FDM on Jan 3, 2024
Dear Natalie, Thank you for your review.

10/10 Excellent

Fareed

Stayed 5 nights in Nov 2023
Response from FDM on Jan 3, 2024
Dear Fareed, Thank you for your review.

10/10 Excellent

Franklin

Stayed 2 nights in Dec 2023
Response from FDM on Jan 3, 2024
Dear Franklin, Thank you for your review.

10/10 Excellent

Wiley

Travelled with partner, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
The front desk manager was very helpful.
Stayed 1 night in Dec 2023
Response from FDM on Jan 3, 2024
Thank you for your review.

10/10 Excellent

Temitayo

Stayed 1 night in Nov 2023
Response from FDM on Jan 3, 2024
Thank you for your review.

10/10 Excellent

Janusz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location , clean, wonderful breakfast
Stayed 1 night in Nov 2023
Response from Kate on Nov 28, 2023
Dear Janusz,Thank you for your kind words and for allowing us to host your stay. It was our pleasure!!! See you again soon! :-)

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Kate on Nov 28, 2023
Dear Jennifer,I am excited to hear that you enjoyed your stay with us. We hope to see you again soon during your next visit to Stone Mountain, GA! :-)