4/10 Poor
Kayla
Travelled with partner
Oct 25, 2023
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
I would like to start off by saying that my husband and I travel a lot and we have been to Athens before, but unfortunately not this area. We really read reviews on both expedia and trip advisor prior to booking anything.
Pros
The gentleman at reception was really nice and room was spacious.
Cons
although it was a little bit further out from the city centre, it was only a 15 minute walk from the main attractions, we dont mind walking
However, the neighborhood is not the most safe and even the receptionist told us to be careful is going out in the evening, he recomended against it. This left us very unsettled. We in turn took an uber everywhere. Even though the metro is a 8 minute walk, we didnt feel the most safe getting to and from. Again, keep in mind we have travelled ALOT around the world.
When we checked into our room we wanted to use the hot tub but it was cold. It took so long to heat up that we couldnt use it the 1st of 3 nights. The water smelled really bad and we dont think chemicals are used to clean it.
We were asked to turn on the green light for maid service when we needed it. The maid never came and towels were soaking. We got in at 8pm so couldnt ask for more towels. Reception closes at 6pm.
We hung up our wet towels the 2nd day assuming the maid wouldnt come and we wanted dry towels. She did come but she never changed them. Again stuck with wet towels.
On our last night we got infested with ants. We didnt have any food or anything in the room.
Kayla
Stayed 3 nights in Oct 2023