Terrace/patio

Reviews of Rosewood Jeddah

5 out of 5
Rosewood Jeddah
Corniche Street, Jeddah

Reviews

9.0

Wonderful

Rating 10 - Excellent. 63 out of 95 reviews" "
Rating 8 - Good. 19 out of 95 reviews" "
Rating 6 - Okay. 6 out of 95 reviews" "
Rating 4 - Poor. 4 out of 95 reviews" "
Rating 2 - Terrible. 3 out of 95 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Amer

Stayed 3 nights in Feb 2024

10/10 Excellent

Hugh

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff were fantastic - Chef Raymond and the Restaurant team were very welcoming, and the food was excellent. The rooms were very comfortable, stylish and a real "home away from home"
Stayed 3 nights in Feb 2024

10/10 Excellent

Asal

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel, easily one of the best I’ve stayed at. Moustafa was our concierge and he was phenomenal. Great staff overall, breakfast is excellent and room was everything we expected and then some. Wouldn’t stay anywhere else in Jeddah.
Stayed 1 night in Dec 2023

10/10 Excellent

Yzeed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Jamal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant and receptive staff, very clean and quick service
Stayed 1 night in Nov 2023

6/10 Okay

C

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Laurent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Well located. Definitely recommend
Stayed 1 night in Jan 2023

10/10 Excellent

Anas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Mohammed

Stayed 1 night in May 2022

10/10 Excellent

HESHAM S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from Mazen Allam on Sep 30, 2021
ضيفنا العزيز، نشكرك لمشاركتنا تقييم فندقنا! أطيب التحيات، مازن علام المدير العام

10/10 Excellent

Riris

Stayed 2 nights in Jul 2021
Response from Mazen Allam on Nov 28, 2021
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Mazen Allam General Manager

8/10 Good

Fahed

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2021
Response from Mazen Allam on Nov 28, 2021
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Mazen Allam General Manager

6/10 Okay

Manal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
مدينه جميله وموقع جيد
الاطلاله جزئيه ولاكن جميله الغرفة هادئه رغم قربها من المصاعد يوجد مواقف مجانيه واسعه ومظللة الغرفة ضيقة مدخل الفندق صغير ديكور الغرفه لم يعجبني ستايل غير مريح للعين السعر مرتفع جدا بالنسبه لحجم ومستوى الغرفه فعلا لا تستحق السعر المدفوع غرف المدخنين في الطوابق الاعلى والغير مدخنين الطوابق الادنى
Stayed 2 nights in Oct 2020
Response from Mazen Allam on Dec 24, 2020
ضيفنا العزيز، نشكرك لمشاركتنا تقييم فندقنا! نحن سعداء جدا لنرى أنك حظيت بإقامة ممتعة على أمل أن نراك في القريب العاجل. أطيب التحيات، مازن علام المدير العام

4/10 Poor

Dawn

Travelled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service
re you sure this is a Rosewood Hotel?
Have stayed in Rosewood Hotels all over the world and it is hard to believe this is in their hotel chain. Restaurant service very poor. 2 tables only with service very poor. Couldn’t use pool as I was a woman (this hotel is in Saudi) but when my colleague was at pool and there were women in pool. Gone all day to meeting room not made up apparently you have to ask for that to be done although not stated anywhere. Very expensive and very disappointing
Stayed 2 nights in Sep 2020
Response from Mazen Allam on Sep 24, 2020
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. Kindly note that we have a pool only for male as mentioned on the website. Unfortunately, we never have this facility for women, your colleague must be seeing women sitting next to the pool where her kid is enjoying the pool. Sorry for any inconvenience and appreciate your understanding. I look forward to welcoming you back. Sincerely, Mazen Allam General Manager

8/10 Good

Fahad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020
Response from Sherif on Aug 16, 2020
ضيفنا العزيز، نقدر جدا إعطائنا البعض من وقتك الثمين لتشاركنا رأيك , نتطلع للترحيب بك مرة اخرى قريبا في فندقنا. أطيب التحيات، مازن علام المدير العام

10/10 Excellent

Alkulaib, Jeddah

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very well taken care of. The building is well maintained and the facilities are new as well as the rooms
Stayed 4 nights in Feb 2020
Response from Mazen Allam on Sep 24, 2020
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Mazen Allam General Manager

10/10 Excellent

Verified traveller

Travelled with family and small children, Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
about t is his booking his booking while our system our system
Stayed 1 night in Feb 2020
Response from Mazen on Feb 23, 2020
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Mazen Allam General Manager

10/10 Excellent

Verified traveller

Liked: Staff & service
Stayed 1 night in Feb 2020
Response from Mazen on Feb 18, 2020
ضيفنا العزيز، نشكرك لمشاركتنا تقييم فندقنا! أطيب التحيات، مازن علام المدير العام

10/10 Excellent

abdul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Mazen on Feb 18, 2020
ضيفنا العزيز، نشكرك لمشاركتنا تقييم فندقنا! أطيب التحيات، مازن علام المدير العام

10/10 Excellent

Sadik

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Mazen on Feb 18, 2020
ضيفنا العزيز، نشكرك لمشاركتنا تقييم فندقنا! أطيب التحيات، مازن علام المدير العام

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view,upgrade don without asking🌹 Fast chick out,parking service Available Thank
Stayed 1 night in Dec 2019
Response from Mazen Allam on Jan 7, 2020
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mazen Allam General Manager

10/10 Excellent

aeshah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Dec 2019
Response from Mazen Allam on Jan 7, 2020
Dear Aeshah, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mazen Allam General Manager

6/10 Okay

Verified traveller

Stayed 1 night in Dec 2019
Response from Mazen on Dec 26, 2019
Dear Guest, Thank you for your feedback Mazen Allam General Manager

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2019
Response from Mazen Allam on Nov 20, 2019
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Mazen Allam General Manager

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing place in all aspects , luxury life highly recommended
Stayed 1 night in Sep 2019
Response from Mazen Allam on Sep 29, 2019
Dear Guest, Thank you for your great review of Rosewood Jeddah. We look forward to welcome you back. Sincerely Mazen Allam General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2019
Response from Mazen Allam on Apr 28, 2019
Dear Guest, Thank you for your feedback. Best regards, Mazen Allam General Manager

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst by far , don’t go there Lack of professionalism
Stayed 1 night in Jan 2019
Response from Mazen Allam on Jan 31, 2019
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Mazen Allam General Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2018
Response from Mazen Allam on Jan 31, 2019
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Mazen Allam General Manager

8/10 Good

Khalid, saudi arabia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2018
Response from Mazen on Dec 31, 2018
Dear Mr. Khalid, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Mazen Allam General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2018
Response from Mazen on Dec 31, 2018
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Mazen Allam General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service was excellent and the staff was very attentive
Stayed 3 nights in Oct 2018
Response from Mazen on Dec 31, 2018
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Mazen Allam General Manager

4/10 Poor

mo, jeddah

Disliked: Cleanliness, property conditions & facilities, room comfort
Not good
Not good experience, the price does not compromise the comfort and entertainment
Stayed 1 night in Mar 2018
Response from S on Mar 31, 2018
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Mazen Allam Hotel Manager

10/10 Excellent

Hatem, Makkah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely lovely ....................................
Stayed 1 night in Mar 2018
Response from Mazen Allam on Mar 31, 2018
Dear Mr. Hatem, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mazen Allam Hotel Manager

4/10 Poor

khalid

Liked: Cleanliness
Disliked: Room comfort
Response from Mazen Allam on Mar 31, 2018
Dear Mr. Khalid, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Mazen Allam Hotel Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 day business stay
great
Stayed 1 night in May 2017

10/10 Excellent

Hisham, Dhahran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Very clean, cozy and comfortable rooms. Nice service. I will stay there again

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Such a little very hotel. Roomsreally are very nice and staff brilliant. I arrived very late due to flight delay. I was checked-in in my room Makhadhi Ng the whole process so easy. I would absolutely recommend this hotel.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
It was a great stay

8/10 Good

abuhind

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Nice but room location given to me because I rese
Always rooms location iS the worest location if booked via Expedia so I am thinking next time I book my room directly from the hotel
Response from Sherif on Jan 23, 2017
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Mazen Allam Hotel Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
Staff was great and always available. Room in great condition.
Response from General Manager on Jan 23, 2017
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Mazen Allam Hotel Manager

10/10 Excellent

MOHAMMED

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best experience and service in Jeddah's hotels
It always the best hotels in Jeddah. The service was excellent, staff so friendly and take care of all details
Response from General Manager on Jan 3, 2017
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mazen Allam Hotel Manager

6/10 Okay

Faisal, A

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel not very good service
Room was excellent but the bed mattress wasn't that much I woke up next morning with uncomfortable feeling with my back Remote control wasn't working I contacted room service couple times waited about 40 minutes then I contacted one more time they told me to use the other TV remote instead of replacing it Contacted the hotel for checkout couple times and they offered bellboy to assist with luggage but took very longtime to come over
Response from Mazen Allam on Dec 22, 2016
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Mazen Allam Hotel Manager

10/10 Excellent

ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location stuff very good comfortable room abeutifull place and enjoy ln this hotel
Response from Mazen Allam on Dec 22, 2016
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mazen Allam Hotel Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on Dec 22, 2016
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Mazen Allam Hotel Manager

8/10 Good

Adnan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient & nice hotel
Amazing but the internet connection is very poor and weak in the floor & in the public areas
Response from General Manager on Dec 22, 2016
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Mazen Allam Hotel Manager

10/10 Excellent

jonny, oxford UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best in Jeddah by far
I do not normally write reviews but I was so pleasantly surprised by this hotel that I thought I would tell people, I was upgraded on arrival just because I smiled at them. The room was great, the Japanese restaurant is comparable to Nobu and the in room massage was a nice touch. Very very nice considering the other 5 star hotels in Jeddah are a bit tired and shabby. This one is great
Response from Mazen on Sep 28, 2016
Dear Mr. Jonny, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mazen Allam Hotel Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elegant but Pricy
Nice hotel but too pricy
Response from General Manager on Sep 28, 2016
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Mazen Allam Hotel Manager

8/10 Good

rubbishprobited

Liked: Cleanliness
Overpriced hotel
Decent hotel but totally overpriced... ...... But this is the one of the best hotels you can get in Jeddah
Response from Hans-Peter Leitzke on Mar 17, 2016
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Hans-Peter Leitzke Managing Director

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Rosewood Jeddah Team on Mar 18, 2016
Dear Guest, Thank you for your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Hans-Peter Leitzke Managing Director

8/10 Good

jackie

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Great hotel with poor reception setvice
Great location with good facilities Very poor receptionists , only 2 rececption staff in the rush hour with very poor skils for 5 stars hotel , making the check-in process the worst experince among my stays in 5 stars hotels
Response from Hans-Peter Leitzke on Mar 17, 2016
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Hans-Peter Leitzke Managing Director