Arucas Vacation Packages

Room was great. BUT We were placed on the first floor which has the balcony right along the littered road with quite limited view. No option for an alternate room. Pool lovely. Not overcrowded but deep. No real shallow end. “Parking” was free 15 minute walk downhill. We were on a wait list for paid parking close to hotel for the full week. Never got any.

Everything great including the staff. The view of the beach and dunes from the breakfast dining area on the 8th is a postcard!

Super views - lovely pool and good facilities for the size of the hotel. Lovely staff. Food excellent but restricted meno options apart from the lovely barbecue (twice a week). Nothing much to do in the evening and you need a car if you want to get around. One shuttle to the beach and a local trip is all there is from the hotel. But for ambience and relaxing super.

Loved the property. Very friendly staff especially David at reception answered all my questions and such an enthusiastic employee. The hotel is 230 rooms or so so not gigantic which I enjoyed. Plenty of lounge chairs at pool and easy walk to the beach where you do have to go down 3 floors of stairs as its a cliff. The quality of buffets was excellent and rotated daily. Would definitely recommend.

Food was ok but wasn't fantastic. The first 3 days most things were dry, and tough. Warm food was cold and cold food warm. They have a few activities throughout the day on site but really not that many options and the activities are no more than 30-45 minutes during the day which for somethings like archery make it difficult to enjoy if your turn is only 3 shots and on to the next person. Most staff were friendly but a few were rude, especially since we were english speaking. Avoid the photo hotel, its a scam and most workers will waste your time since they want you to buy the bundle. We were content with purchasing a few photos but they ignored us and tried to play games when we said as much. We ended up walking away with no photos after spending 20-30 minutes the day before having them taken. The dining room and reception/main space are stunning but everywhere else needs a lot of TLC. Water damage can be seen to a lot of the walls in the hallways and one of the rooms. One of our bathrooms had a lot of water pooling into the floor because of the design of the tub and glass partition. Also found that the shape of the tub and sloping allowed for water to pool and remain at the bottom. All inclusive has two levels for drinks. Regular and premium, if you want to have margaritas or cocktails, you have to say extra per day per person in the room.