Dear Courtney,Thank you very much for your fantastic review and your kind remarks about our hotel, we very much appreciate it. It is feedbacks like yours that make our day and make all the efforts worthwhile.The most important thing is that you liked it.Lovely hosting you, Courtney, and we look forward to hosting you again soon.Best wishes,Hotel Riu Palace ArubaOnline Reputation Manager

Dear Viatcheslav,Our staff feel rewarded when reading such positive feedbacks. We will forward your feedback to the personnel, they will be delighted to read your evaluation.Thank you very much!We look forward to working for you again soon.Have a wonderful day, Viatcheslav!Warmest Regards,Hotel Riu Palace ArubaOnline Reputation Manager

Dear Lisa Ann,Thank you for sharing this information with us, it is helpful when implementing the adequate measures.We regret to read that despite our best efforts, your experience did not live to your expectations.We always kindly recommend our guests not to hesitate to let our team know if something is not exactly right. Your feedback will be taken into consideration.Best Regards,Hotel Riu Palace ArubaOnline Reputation Manager

Dear Janet,We can only thank you for your great review.It is very gratifying to learn our guests had a nice holiday and it encourages us to keep working for our lovely guests.We really look forward to welcoming you again soon, Janet!Caring wishes,Hotel Riu Palace ArubaOnline Reputation Manager

Dear Ginger,Thank you for taking the time to give us your valued feedback following your recent stay at our hotel. We are very happy to hear that you had a lovely time at our hotel! We look forward to sharing another amazing experience with you soon. Have a lovely day. Hotel Riu Palace ArubaOnline Reputation Manager

Dear Jane Elizabeth,Thank you for your review! We are very happy to know that you loved your stay and enjoyed the warm hospitality provided by our staff. We look forward to welcoming you again soon and share a better experience. Kind regards, Hotel Riu Palace ArubaOnline Reputation Manager

Dear Patti,Thank you very much for your comment,We would like to express our sincere appreciation for your review.Your review inspires us to continue our commitment to excellence, and we look forward to welcoming you back to any of our locations for another exceptional experience.Yours faithfully,Hotel Riu Palace ArubaOnline Reputation Manager

Dear Sharon,It is really delighting to read your fantastic feedback! Thank you for being our guest.It is great to learn you are happy with our lovely staff, they will be informed.We hope to welcome you again, Sharon, so we can share yet another unforgettable visit with you.Loving wishes,Hotel Riu Palace ArubaOnline Reputation Manager

Dear Thomas Micheal,Thank you very much for your review! We are very happy to read that we lived up to your wishes. Rest assured that your words will be taken into account as we understand that there is always room for improvement.We hope that you will come back very soon and we can share another great experience. Have a great day,Hotel Riu Palace ArubaOnline Reputation Manager

Dear Eduardo,Thank you very much for your feedback and positive evaluation.We are happy to know that you enjoyed our service and we hope you continue to consider us for your future visits. Have a lovely day, Hotel Riu Palace ArubaOnline Reputation Manager

Dear Bonnie,Thank you for providing your honest feedback.You may rest assured that we will share all your impressions with our team and we sincerely hope that we will have the opportunity to welcome you back again for a more satisfying experience.With our best wishes we remain,Hotel Riu Palace ArubaOnline Reputation Manager

Dear Leslie,We sincerely appreciate your kind words.Your review deeply motivates us to persevere on our journey and we eagerly anticipate the opportunity to welcome you back to any of our facilities to provide you with another exceptional experience.We look forward to welcoming you with open arms!Yours faithfully,Hotel Riu Palace ArubaOnline Reputation Manager

Dear David,We appreciate your words from the bottom of our hearts.Obtaining a review like the one you give us from you encourages us to continue on our path and, looking forward to having you return to any of our facilities, to offer you a wonderful experience with us.We continue every day trying to improve ourselves and with open arms to welcome you again.We are always waiting for youYours faithfully,Hotel Riu Palace ArubaOnline Reputation Manager

Dear Oanh,Thank you very much for taking the time to share your impression of your recent stay and for bringing this to our attention.We will send your comments to management, in case the standards have not been fulfilled at some point.Nonetheless, we would like to apologize for any discomfort.Hoping to host you again.Best Regards,Hotel Riu Palace ArubaOnline Reputation Manager

Dear Heather J,We are grateful for your words.It is of the utmost importance that our guests feel at home with us.Our goal is to know that you enjoyed your holiday in our facilities and we note that we really succeeded.Please do not doubt that we will take note of your comments in order to deal with them with the relevant departments and continue to improve every day.We look forward to seeing you again at any of our facilities and we are looking forward to providing you with the 100% satisfactory service that characterises us so much.Yours faithfully,Hotel Riu Palace ArubaOnline Reputation Manager

Dear Abraham,Thank you for your review and feedback following your recent visit. As all guests are valuable to us, it is disappointing to read that you had a displeasing experience and that you didn't have an enjoyable stay. We are sorry for not delivering the experience you expected from us.Your comments will be shared with our team so that we can look into this more thoroughly to ensure that you have a much more positive experience next time.We remain respectfully,Hotel Riu Palace ArubaOnline Reputation Manager

Dear Paula,Thank you for taking the time to provide us your feedback on your stay at our property.In our pursuit of excellence, it certainly saddens us to learn that you were left disappointed with the lack of expected service. Truly, this is not the level of experience that we seek to provide our guests. Rest assured that we have discussed your feedback with our team and we hope that you will have a more favorable experience the next time you return to us.We remain with warm regards, Hotel Riu Palace ArubaOnline Reputation Manager

Dear Jacqueline,Thank you for taking the time to write a good review of our hotel. We sincerely hope that you will visit us again soon and we will be able to offer you another good experience. We remain with best wishes, Hotel Riu Palace ArubaOnline Reputation Manager

Apreciada LizetGracias por sus palabras, Nos alegramos mucho de saber que, durante sus vacaciones, sus necesidades estuvieron cubiertas y, disfrutó, de una maravillosa estancia entre nosotros.Nos gustaría que volviera a brindarnos la oportunidad de recibirle en alguna de nuestras instalaciones y, poder así presentarle, la maravillosa experiencia que estamos acostumbrados a ofrecer 100% satisfactoria.Cordialmente, Hotel Riu Palace ArubaOnline Reputation Manager

Dear Donald,It is wonderful to know that you have enjoyed your stay with us so much.It has been a pleasure hosting you and thank you for taking the time to review your recent stay at the hotel.We hope to see you again soon!All the bestYours faithfully,Hotel Riu Palace ArubaOnline Reputation Manager

Dear Angel,Thank you for taking the time out to leave a review! We are glad to hear our service met your expectations and you had an enjoyable time at our hotel. We look forward to seeing you back again soon. With our best wishes we remain, Hotel Riu Palace ArubaOnline Reputation Manager

Dear simone,Thank you so much for taking the time to review your stay and for the wonderful rating!It was a pleasure to serve you. We hope to have another opportunity to welcome you back in the near future.We look forward to welcoming you with open arms!Yours faithfully,Hotel Riu Palace ArubaOnline Reputation Manager

Dear Madeline,Many sincere thanks for your kind review. We take great pride in providing excellent service to our guests, so we are very glad to hear we succeeded with you! We look forward to welcoming you back soon. Kind regards,Hotel Riu Palace ArubaOnline Reputation Manager

Dear Izabella,Thank you for sharing your experience with us!As we are committed to provide excellent services to our guests and to make them feel at home, we sincerely apologize for falling short of meeting your expectations in some aspects.We have of course passed your comments to the relevant department for further consideration as we really hope that we will have the opportunity to welcome you back again for a more satisfying experience.We wish you all the best,Hotel Riu Palace ArubaOnline Reputation Manager

Dear John Allen,Thank you for your comment,We are really happy to read that you felt at ease with us.We are also very happy to hear that we did a good job from your point of view and we thank you very much for your positive feedback.We look forward to your visit to any of our facilities in the near future.Yours faithfully,Hotel Riu Palace ArubaOnline Reputation Manager

Dear James,We aim to please and your praise lets us know we are doing our job.Thank you very much on behalf of our team.We are very pleased to read you had a fantastic stay.Looking forward to welcoming you again, James.Kindest Greetings,Hotel Riu Palace ArubaOnline Reputation Manager

Dear Andrea Grace,Thank you so much for choosing Riu Hotels & Resorts and for sharing your experience! We are very happy to hear that we were able to exceed your expectations and you enjoyed your stay. We look forward to welcoming you back in the near future!Best wishes, Hotel Riu Palace ArubaOnline Reputation Manager

Dear Brian Charles,Thank you very much for choosing Riu and for sharing your feedback. As we strongly believe that guests come first, it is truly saddening to find that you were not completely satisfied with your recent stay and that there were some aspects that overshadowed your experience. Please accept our apologies.We have passed your concerns to the management department for an appropriate follow up and we sincerely hope you will give us another chance to welcome you again and share a more pleasant experience.Best Regards,Hotel Riu Palace ArubaOnline Reputation Manager

Dear Sarah,Thank you very much for choosing us and for sharing your review about your last stay.Providing the highest level of hospitality is our number one priority therefore we sincerely apologize for falling short of meeting your expectations.Thank you again for your feedback and we hope to have another opportunity to welcome you back for an enhanced experience.With our best hopes we remain,Hotel Riu Palace ArubaOnline Reputation Manager

Dear Lisa,Thank you for sharing your experience with us!It's truly saddening to hear you weren't completely satisfied with your recent experience, as our goal has always been to exceed our guest's expectations as we deliver quality service to make your stay memorable. In case you wish to follow up or to raise a formal complaint, you can share your concerns with our After Travel department via email (through Expedia). Our colleagues will be happy to attend you. Rest assured that we will share all your impressions with our management team for a proper follow up as we hope you allow us the chance to host you again soon for a more positive experience.Have a great day,Hotel Riu Palace ArubaOnline Reputation Manager

Dear Ilonna,Thank you very much for choosing us and for your kind words. Our staff will be delighted to learn you had a great stay and their efforts paid off.Wishing to see you soon, Ilonna.Kindest Greetings!Hotel Riu Palace ArubaOnline Reputation Manager

Dear Salvatore,Thank you so much for your feedback regarding your recent stay.We are pleased to hear you enjoyed the staff members great service, however, as we place great importance in providing our guests with unforgettable experiences therefore we are sorry that not all the aspects of your experience did meet your expectations.Your observations will be shared with corresponding department for further consideration and we are looking forward to having another chance to welcome you back in the near future for a much better experience.We wish you all the best,Hotel Riu Palace ArubaOnline Reputation Manager

Dear Rufus,We were very pleased to read your kind remarks and to know that you have rated so positively various aspects of the hotel which have contributed to your experience being a very good one indeed.We hope that you will visit us again soon and that we will be able to offer you another unforgettable experience with us. We look forward to seeing you!Yours faithfully,Hotel Riu Palace ArubaOnline Reputation Manager

Dear Olivia,Thank you for evaluating your stay with us. We are truly disappointed to learn that we did not live up to the standards you expected from us, as we are committed to provide excellent services to all our guests. Your comments have been shared with our management team as we understand that there is always room for improvement and despite your inconveniences, we hope that you will give us another chance to serve you again in the near future.Best wishes, Hotel Riu Palace ArubaOnline Reputation Manager

Dear Edward Reed,We appreciate your kind words about our hotel and the time you have spent writing them.It is very valuable to us that you have fully enjoyed each and every one of the services provided in our accommodation.We only wish, with all our heart, to welcome you again at any time in any of our facilities.Yours faithfully,Hotel Riu Palace ArubaOnline Reputation Manager

Dear Jacqueline, Thank you for your stay and for taking the time to leave us feedback.We strive to provide a superior guest experience, and while we are glad to read you had a fine stay, e are sorry yours did not meet expectations.We always try our best to make sure that our service is world-class, we regret that we unfortunately did not succeed in convincing you in all areas. Therefore, you can be assured we will discuss the listed points with the responsible colleagues.It is our hope you give the hotel and the destination another opportunity in the future and thank you for sharing the feedback,Kind regards,Hotel Riu Palace ArubaOnline Reputation Manager

Dear Scott C,Thank you for taking the time to give us your valued feedback following your recent stay at our hotel. We look forward to sharing another amazing experience with you soon. Have a lovely day. Hotel Riu Palace ArubaOnline Reputation Manager