Arta Terme Vacation Packages

Near railroad station in the hotel zone. Clean, friendly and convenient but our room was small and breakfast served the worst coffee we've had in Italy, though it had a lot of sweets.

Our flight was delayed, but staff gave us great welcome and upgraded our room for free. Room was clean and excellent view. Breakfast was amazing. I will definitely will be back and refer this hotel to my friends and family.

Excellent central hotel with wonderful breakfast and staff!

Staff was very friendly and the room was clean and the included breakfast was great. The only downside was there was a couple of minor flaws in the room that could be corrected (a chip in the wall and the mirror and a stain on one of the decorative pillows). But the staff and atmosphere more than made up for it.

We loved several aspects of our Suite: the location, the historical façade and ambience, the quality of bed linen and the fact that we were on the 5th floor which was bright and airy. Also, full marks to the Hotel Continentale staff who were incredibly helpful - they cannot be faulted. Our big problem was that to all intents and purposes the advertising for the suites leads you to believe that they are fully equipped ie similar to an aparthotel. They are most certainly not...on arrival we were surprised to find no dish soap, tea towels, toaster, decent cutting knives, chopping boards, salt/pepper, oil - I could go on. We have stayed in aparthotels round Europe and these are considered basic. On speaking to reception they do not view the rooms as apartments, simply large suites with a kitchen, pans, washing machine etc. It doesn't really make any sense, especially given the pretty high price. The hotel staff were great and helped out with a few bits and pieces as we had planned to cook for ourselves because my wife has a health condition which makes it difficult to eat out. The hotel needs to decide what it's actually offering and make it clear to potential customers; at present we believe the advertising to be misleading. This should be sorted out. On smaller points, coffee pods in the room are charged at 1 Euro - penny pinching when customers are already paying a substantial amount . Also, the air conditioning was faulty when we arrived though it was fixed eventually.