Check in was easy. I booked two rooms,one for me and my fiance and one for my son and his family. We had the King with the Jacuzzi (#131) and it was great. The water was hot, the room was clean BUT they only gave us 3 towels. 2 people that would use the Jacuzzi AND shower the next morning with only 3 bathroom towels? Not a good plan. My son's room wasn't what I had hoped(124). It had laminant flooring, that was very odd to me, and it had a strange smell, I called it minty/spearmint maybe? My son said it smelled like the puke powder from when he was in elementary school. They opted not to complain because they wanted to be close to us. Also, it felt like the room had left over things in it, rather used looking furniture and it was oddly spread out and just looked like a strange set up.
The breakfast was as expected,the grand kids loved the waffles and the yogurt. The coffee was great. The breakfast attendant was very nice, helpful and always checking and refilling. Great job! She even helped a woman in a wheel chair get what she needed and set her up to eat as well. The pool was not very heated. We were told a technician would be there on Sunday, well were were there Th-Sunday a.m. so that was a bummer. Many people came, felt it and left. My grand kids played in it for short periods at a time. I never went in with them. Also, no hot tub. Bummed.
Over all my was fine, clean, friendly. I'm STILL waiting for them to refund my 100 00 deposit though!