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The Westin Crystal City Reagan National Airport

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Premium bedding, down comforters, in-room safe, desk
Premium bedding, down comforters, in-room safe, desk
View from Room

Overview of The Westin Crystal City Reagan National Airport

The Westin Crystal City Reagan National Airport

4 out of 5

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pet-friendly
  • Free airport shuttle
  • Air conditioning
  • Restaurant
  • Gym
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

  • Popular LocationFashion Center at Pentagon City16 min walk
  • AirportWashington, DC (DCA-Ronald Reagan Washington National)3 min drive
  • Popular LocationArlington National Cemetery4 min drive
  • Popular LocationPentagon10 min drive

Choose dates to view prices

About this area

Arlington

Near a metro station, The Westin Crystal City Reagan National Airport is in Arlington's Crystal City neighborhood, an area with great airport proximity. Smithsonian National Air and Space Museum and National Museum of Natural History are cultural highlights, and some of the area's notable landmarks include Washington Monument and Arlington National Cemetery. Looking to enjoy an event or a game while in town? See what's going on at Capital One Arena. Spend some time exploring the area's activities, including golfing. Guests appreciate the hotel's convenience to public transportation: Crystal City Station is 3 minutes by foot and Pentagon City Station is 15 minutes.
Popular Location

What's nearby

  • Fashion Center at Pentagon City - 16 min walk
  • Jefferson Memorial - 4 min drive
  • Arlington National Cemetery - 4 min drive
  • Martin Luther King Jr. National Memorial - 4 min drive
  • Pentagon - 10 min drive

Getting around

  • Crystal City Station - 3 min walk
  • Alexandria Station - 7 min drive
  • Ronald Reagan National Airport (DCA) - 3 min drive

Restaurants

  • Nutrio — 1 min walk
  • We The Pizza — 4 min walk
  • Legal Sea Foods — 4 min walk
  • Good Stuff Eatery — 5 min walk
  • Neramitra Thai — 5 min walk

About this property

The Westin Crystal City Reagan National Airport

4-star Arlington hotel in Crystal City, near Arlington National Cemetery
This smoke-free hotel features a restaurant, a 24-hour health club, and a bar/lounge. An airport shuttle is free. Additionally, WiFi in public areas, a business center, and conference space are onsite. All 220 rooms offer comforts like premium bedding and pillow menus, plus WiFi and cable TV. Coffee makers, down comforters, and hair dryers are among the other amenities available to guests. Change of towels is available on request.
The Westin Crystal City Reagan National Airport offers 220 accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. A pillow menu is available. Televisions come with premium cable channels and pay movies. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Arlington hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global), Intertek Cristal (3rd party expert - Global), and SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast and dinner
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 13.95 per night)
  • Available in some public areas: WiFi (USD 13.95 per 24-hour period)

Parking and transportation

  • Secured covered self parking on site (USD 39 per night)
  • Wheelchair-accessible parking and van parking available
  • Free roundtrip airport shuttle from 6:00 AM - 11:00 PM
  • Airport shuttle at scheduled times
  • Limo/town car service

Food and drink

  • 1 restaurant
  • 1 bar

Things to do

  • 24-hour health club

Family friendly

  • Mini-fridge

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Computer station
  • Conference space (15084 square feet)
  • Meeting rooms - 11

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Lever door handles
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathroom (partially open)
  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per pet, per day
Dogs welcome
2 per room (up to 40 lbs)
Service animals are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 13.95 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 13.95 per 24-hour period (rates may vary)
  • Covered self parking fee: USD 39 per night
  • Pet fee: USD 50.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Sheraton Crystal City
Sheraton Crystal City Arlington
Sheraton Crystal City Hotel
Sheraton Crystal City Hotel Arlington
Sheraton Hotel Crystal City
Westin Crystal City Hotel Arlington
Westin Crystal City Hotel
Westin Crystal City Arlington
Westin Crystal City
The Westin Crystal City Reagan National Airport Hotel
The Westin Crystal City Reagan National Airport Arlington
The Westin Crystal City Reagan National Airport Hotel Arlington

Frequently asked questions

4.3
Excellent
Rating 5 - Excellent. 555 out of 980 reviews
5 - Excellent 57%
Rating 4 - Good. 273 out of 980 reviews
4 - Good 28%
Rating 3 - Okay. 74 out of 980 reviews
3 - Okay 8%
Rating 2 - Poor. 37 out of 980 reviews
2 - Poor 4%
Rating 1 - Terrible. 41 out of 980 reviews
1 - Terrible 4%

4.5/5

Cleanliness

4.4/5

Staff & service

4.1/5

Amenities

4.4/5

Property conditions & facilities

3/5 Okay

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
we didn't like this hotel. It is in a crowded & noisy area. The room is very clean but the services leave a lot to be desired. upon checking in, we were informed that for the 2 nights stay, the hotel would "respect" our privacy so would not provide daily cleaning. We were fine with that (for a different reason, COVID-19). The receptionist said if we need extra towels or toiletries items, to let them know and housekeeping would provide them. There were no wash cloths, one hand towel, one-half tube of shampoo, no body wash, one-half roll of toilet paper. so the following night, we stop at the front desk and asked for the items, the receptionist handed us the shampoo and said she would have housekeeping bring the rest of the items to our room. we waited until 9:00 pm and gave up. Very disappointing. Oh, this hotel charges $39.00 per day for parking. No, guests don't have to park there, but good luck if you want to find street parking within 1/2 miles of the hotel.
Stayed 2 nights in Jun 2021

1/5 Terrible

Disliked: Cleanliness, property conditions & facilities
My stay on 6/18 was in Room 503. I was scratching throughout the entire night. I woke up with hives all over my legs, arms and stomach. Called the manager and he said he would investigate for bed bugs and of course he called me back the next day saying they sent their “team” in and they didn’t find anything. Mind you, I have zero allergies and have never seen my skin in that condition. I even sent him pictures. Nothing was done and I will never stay there again.
Stayed 1 night in Jun 2021

5/5 Excellent

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Super clean rooms! Friendly staff! Great price for the stay!
Stayed 1 night in Jun 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Airport shuddle on time
Stayed 1 night in Jun 2021

3/5 Okay

Travelled with partner
Disliked: Staff & service
I didnt like thwre was only one person on duty for the night. I had yo come to the front desk just to get washcloths since thsy only put ine in my room and there were 2 of us. There was a line 8-10 people and it took 20 minutes for someone to answer the phone
Stayed 1 night in May 2021