Ratings based on 3,557 Verified Reviews

4.0 out of 5
82% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveller

Chic+hotel+has+ripoffs

Posted 17-Aug-2017
Why+pay+30.00+a+day+to+park+ur+car.+No+comp+coffee.
5 out of 5
Recommended
for Everyone
by A verified traveller

Skydome

Posted 11-Aug-2017
We book this hotel and when we got there we find out about the skydome, it was a wonderful surprise!
2 out of 5
by A verified traveller

Took an hour to park. Front desk mocked us.

Posted 9-Aug-2017
Pros: Clean and comfortable
Cons: Customer Service and Parking
Location: Very near the Pentagon.
The Double Tree Hotel is a perfectly nice upscale Hotel. However upon arriving there was no parking available in the under ground parking garage. As in people were double parking and parking on walkways in an attempt to park. We spent over an hour trying to park. When I asked the front desk check in to please watch our bags while we continued to try to find parking, the employee laughed at me. He said, "That's what the valet is for." I had brought our bags in as my mother has very limited mobility and I thought there was going to be a very good chance I would have go find another garage somewhere near the Pentagon and hike back to the hotel in the dark. I didn't have the ability to also carry all of our luggage in by myself as well. Little did that employee know the valet was currently dealing with many other upset guests also trying to park with no actual parking spaces.The valet deserved true credit that night and actually ended up parking us in the hotel courtesy van parking spaces. We thanked him profusely. I find it astonishing the front desk had no clue what was actually going on with their own parking garage. They kept telling people to continue to circle the garage to find a space. As someone who had circled that an entire garage many times we knew there was no parking. They could have at least recommended other garages for guests to park in the area. Also not necessarily the hotel's fault but there was a drug deal in the lobby as all this nonsense was happening.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 18-Jul-2017
I really hate being required to talk about my experience. If you never again get a hotel rating, this is why.
4 out of 5
Recommended
for Everyone
by A verified traveller from California

Great Staff

Posted 10-Jul-2017
Pros: Available dining day and night. Food was good. Staff was pleasant and helpful.
Cons: Shower water pressure and heat was good, but bathroom sink water pressure very weak.
Location: Location near airport excellent, shuttle service excellent.
Good restaurant service. Good fast room service. Food was good. Room was quiet. Bed very comfortable.
4 out of 5
Recommended
for Everyone
by A verified traveller

Was hoping there was an outdoor pool

Posted 9-Jul-2017
Cons: Restaurant ran out of food for such a busy weekend...the Veterans Memorial....
Was fine to sleep in ..nothing special ...breakfast was way to pricey..food just Ok
5 out of 5
Recommended
for Everyone
by A verified traveller from P

Posted 6-Jul-2017
Nice hotel. Close to public transport. Whole Foods within walking distance. Nice lobby. Quick check in and express checkout. Highly recommend if having business in the area.
5 out of 5
Recommended
for Everyone
by A verified traveller

Hotel close to Washington dc

Posted 4-Jul-2017
Perfect getaway great hotel. Fast service . Quality was perfect too
5 out of 5
Recommended
for Everyone
by A verified traveller from R

Great trip!

Posted 3-Jul-2017
Hotel provides to and from metro/ mall... every half hour offering great convenience! Great staff so willing to assist!
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice vicinity from the airport after a long flight

Posted 2-Jul-2017
Pretty nice. Room were well clean each time I came back. After long walks seeing all the sites. I felt relax from the clean room