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Arlington Motor Inn – Avis

2.5 out of 5
Arlington Motor Inn
2214 State Route 530 NE, Arlington, WA

Avis

5,6
Note de 10 – Excellent, d’après 8 avis sur 80." "
Note de 8 – Bien, d’après 19 avis sur 80." "
Note de 6 – Acceptable, d’après 19 avis sur 80." "
Note de 4 – Médiocre, d’après 17 avis sur 80." "
Note de 2 – Terrible, d’après 17 avis sur 80." "

5,6/10

Propreté

6,0/10

Service et personnel

5,6/10

Commodités

5,4/10

État et installations de l’hébergement

Avis

4/10 – Médiocre

George

Voyage d’affaires
Points faibles : Propreté, service et personnel
Stay Away
Owner tried to cancel booking upon arrival but to late for a refund. Had to sit in parking lot while hotels.com spoke with them. Laundry room was rarely open. I will definitely never stay here again and will not recommend. Also, many undesirables LIVE here I believe.
Séjour de 10 nuits en octobre 2020

6/10 – Acceptable

Brad, Spokane, wa

Voyage en famille avec de jeunes enfants
Points faibles : Service et personnel, état et installations de l’hébergement
I didnt like anything it was a room to lay my head that was actually bed bug free.
Séjour de 1 nuit en octobre 2020
Leo a répondu le 13 oct. 2020
Hi, Brad! We are sorry to know that you are not fully satisfied with our services. Be assured, we will try our best to make sure your future visits are more comfortable and relaxing. Regards, Leo

2/10 – Terrible

Laura, Oregon

Voyage en famille
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The room was terribly dirty clearly not completely cleaned as advertised! Two towels for 4 people. Curtains were not hung properly or in good condition. Place was very run down and I would NEVER stay there again! Makes me question all of the oyo hotels!
Séjour de 2 nuits en octobre 2020
Leo a répondu le 14 oct. 2020
Sorry for the hassle you faced, Laura! We have marked a note for the experience you had this time. Rest be assured, we will strive to ensure a pleasant stay with us in the future. Regards, Leo

8/10 – Bien

Rick, Washington state

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The guy at the desk was super cool. But Do know. They REQUIRED an additional $100 damage deposit apon arrivial. It was refunded before I left. But. Heads up.
Séjour de 1 nuit en octobre 2020
Leo a répondu le 10 oct. 2020
Hi, Rick! We are glad to see that you liked our services. Regards, Leo

6/10 – Acceptable

Rebecca

Voyage en groupe
Points forts : Service et personnel
Séjour de 1 nuit en septembre 2020
Christina a répondu le 2 oct. 2020
We are sorry for the inconvenience, Rebecca! We can understand that your stay did not meet your expectations. Do not worry we will strive hard to serve better. Do give us another opportunity and we will ensure that you experience the comfort and hospitality we are known for. Hope to welcome you soon. Regards, Christina!

2/10 – Terrible

Michael

Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
I booked this hotel after seeing the photos on Hotels.com. It looked very nice. So I chose to redeem one of my free nights. What a mistake that was. This hotel is absolutely the worst! There was a gap between the front door from the door handle down that started 1/16” to 1/4”. The room reeked from a perfumed carpet cleaner they put down. The curtains wouldn’t close tight and there were 17 cigarette burns on the tub. the bathroom door was disgusting and in need of paint. Another thing is the front desk takes a photo copy of your credit card for $100 incidentals. When I went to check out at 6am there was no one at the desk in the lobby. I waited 20 minutes. Please compare pictures I took to website pictures. Not even close! Again, I’m also mad because I wasted a free night in this place.
Séjour de 1 nuit en septembre 2020
David a répondu le 20 sept. 2020
Hi, Michael! We apologize for the inconvenience caused to you. We never want our guests to face such issues and we will surely try our best to make sure it does not repeat. Thanks for understanding and cooperation. We hope to welcome you again soon with a nice experience further. Regards, David!

4/10 – Médiocre

James

Points forts : Service et personnel
Points faibles : Propreté, état et installations de l’hébergement et confort de la chambre.
ouch 🤕
Plumbing fixtures came off in my hand. Told not to come back. Told this is not the place for you. Have to wonder who’s it for?
Séjour de 1 nuit en septembre 2020
Ammy a répondu le 18 sept. 2020
Hi, James! We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Leo

4/10 – Médiocre

Voyageur vérifié

Voyage en famille
Points faibles : Propreté, commodités et état et installations de l’hébergement.
Apparently Expedia overbooks at this hotel. We had reserved 1 room w/ 2 queens for a family of 4. They ended up giving us two rooms with one bed in each room. The rooms were quite smelly and in disrepair. Not a great experience at all.
Séjour de 5 nuits en juillet 2020
Marie a répondu le 19 juill. 2020
We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Marie!

2/10 – Terrible

Voyageur vérifié

Voyage d’affaires
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Room pictures do not represent the room, the picture has been stretched. Room didn't smell clean. I looked athe the bed coverings didn't look like where I was willing to stay. I also noted the general feel and I did not feel safe in that setting. Price point way off for such a low end hotel. looked like a hotel some may rent for long term low cost housing. I left without sitting down
Séjour de 2 nuits en juillet 2020
Ammy a répondu le 10 juill. 2020
Hey, sorry for the inconvenience which you had related to any of our services. We would like to turn this experience for you. Just give us another chance to delight you with our services. Wish you a wonderful day ahead. Regards, Anni.

2/10 – Terrible

Shawnte

Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
No stars would never go back
That place was not cool nasty
Séjour de 1 nuit en mai 2020
Joel a répondu le 5 juin 2020
Hello, Shawnte! We are sorry for the trouble caused. Your feedback has been duly noted and we will continue to make every effort to ensure more enhanced service. Regards, Joel

10/10 – Excellent

Kathy

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
The gentleman who checked me in was very friendly.
Séjour de 1 nuit en mai 2020
Cheshta a répondu le 23 mai 2020
Hi, Kathy! Thanks for your amazing words of appreciation. Words like these drive us to work even harder. Have a wonderful day! Regards, Jeremy

2/10 – Terrible

Russell

Séjour de 4 nuits en mai 2020
Jane a répondu le 24 mai 2020
Hi, Russell. Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Jane

6/10 – Acceptable

Liberato

Points faibles : Service et personnel
Needs some repairs in the room with broken things
Needs some maintenance
Séjour de 1 nuit en avril 2020
Cheshta a répondu le 7 avr. 2020
Hi, Liberato! We sincerely apologize for the trouble caused. We will surely work on this to ensure your next stay turns out to be an amazing one. Regards, Jake

2/10 – Terrible

Gary, Everett

Voyage en groupe
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Room was run down and smelled like a dog! Remote control didn't work unless I walked to the TV and pointed it at a box secured to the back of the TV. When I called the front desk around 2 pm I was told the he would be right over to check it but never showed up...... And I was charged $100 deposit to my card that has yet to be refunded.
Séjour de 1 nuit en mars 2020
Cheshta a répondu le 30 mars 2020
We truly regret the distress caused, We have highlighted this to our concerned team and be assured the corrective measures will be taken to resolve it appropriately. Regards, Jake

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 1 nuit en mars 2020
Cheshta a répondu le 29 mars 2020
Glad to see that you have rated us positively, Do give us more chances to delight you in the future. Regards, Jimmy

2/10 – Terrible

Traveler, Chicago, IL

Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The room was covered in dust when I arrived, they had me park in different spots and accused me of damming the parking lot. The motel is in disrepair and the staff is reluctant to perform basic housekeeping. Management is confrontational has no concern for customer service. Drugs and prostitution are evident, booked a different place a few miles away as the conditions at this hotel are really bad.
Séjour de 3 nuits en février 2020
Cheshta a répondu le 15 mars 2020
We never expect any of our guests to face such issues. We are extremely apologetic after knowing this kind of hassle faced by our guests. We have shared this with our team to take necessary action to ensure it does not repeat. Regards, Jose

2/10 – Terrible

Voyageur vérifié

Voyage en famille, Voyage de couple
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Stayed for 9 nights, the sheets were never changed, trash wasn’t taken out for a week, towels weren’t changed out. And when we asked for towels and our room to be cleaned, we got handed 2 towels and 2 trash bags. Got an attitude when we found the cleaning lady to do our room, she asked us if we wanted to vacuum our room ourselves. Ridiculous service. Will never stay again.
Séjour de 9 nuits en février 2020
Cheshta a répondu le 18 mars 2020
We never expect any of our guests to face such issues. We are extremely apologetic after knowing this kind of hassle faced by our guests. We have shared this with our team to take necessary action to ensure it does not repeat. Regards, Juan

6/10 – Acceptable

James

Voyage d’affaires
Points forts : Service et personnel
Points faibles : Propreté, état et installations de l’hébergement
Séjour de 1 nuit en février 2020
Cheshta a répondu le 28 févr. 2020
Hi, James! Thank you for taking out your valuable time to rate us. We apologize for the dissatisfaction and we will surely put in our best efforts to keep up with your expectations in the future. Regards, Cheshta

2/10 – Terrible

Voyageur vérifié

Voyage de couple
Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
Gal at front desk was unable to check us in due to being under the influences of drugs. She took 45 minutes before I had to ask her boss to help. She told us we didn’t have a reservation, and they did not accept Travelocity reservations. Eventually we git a room, wrong size bed (queen rather than king) and we were charged more than Travelocity price.
Séjour de 1 nuit en février 2020
Cheshta a répondu le 23 févr. 2020
We regret that the stay turned out to be an average one, We have updated the feedback and the issues that troubled you up within our team and they are working on it. Request you to take this as an off case, this is definitely not how we serve our guests. Hope to have another chance soon so we can make it up to you by an amazing stay ahead. Regards, Cheshta

8/10 – Bien

Voyageur vérifié

Points forts : Service et personnel
Beside a 24 hour Denny's and the interstate highway!😊
Séjour de 2 nuits en février 2020
Cheshta a répondu le 22 févr. 2020
Hi, Thank you for giving us a shot and even more for leaving us this review. We will feel blessed to serve you soon again with even better, upgraded and improvised services. Have a great day ahead. Regards, Cheshta

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 1 nuit en février 2020
Cheshta a répondu le 21 févr. 2020
Thanks for rating us positively, We hope to welcome you again soon. Have a nice day :) Regards, Cheshta

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel et commodités.
Séjour de 1 nuit en février 2020
Cheshta a répondu le 21 févr. 2020
Thanks for rating us positively, We hope to welcome you again soon. Have a nice day :) Regards, Cheshta

10/10 – Excellent

Julia

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en février 2020
Cheshta a répondu le 17 févr. 2020
Thanks for the positive rating, Julia! Hope to host you soon :) Regards, Cheshta

8/10 – Bien

Ikechukwu

Voyage d’affaires
Points forts : Propreté, confort de la chambre
Basic no frills hotel. This location is fine if you're just looking for a place to crash for a night. Beware that there is a $100 deposit on check in. That can really catch people by surprise as it's not advertised anywhere.
Séjour de 1 nuit en février 2020
Cheshta a répondu le 12 févr. 2020
Hi, Ikechukwu! Thank you so much for writing the review and rating positively. We do apologize for the issue faced and we will strive to ensure better services further. Regards, Cheshta

2/10 – Terrible

Heather

Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en décembre 2019
Cheshta a répondu le 7 févr. 2020
Hi, Heather! Thank you for taking out your valuable time to rate us. It seems that you are not completely satisfied with our services and we will surely put in our best effort to keep up with your expectations in the future. Regards, Cheshta

8/10 – Bien

Gordon

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
ost and found!
Great for the price.GPS sent me 4.5 miles down the road, why? Finally found thanks to grocery man down the road.
Séjour de 1 nuit en février 2020
Joey a répondu le 6 févr. 2020
Thank you for rating us, Gordon! We have duly noted your feedback and ensure better services in the future. Regards, Joey

4/10 – Médiocre

Jacquelene, Stanwood wa

Points forts : Service et personnel
Points faibles : Propreté, commodités et état et installations de l’hébergement.
Was very disappointed Bed squeaky & uncomfortable Pillows flat Room smelled like cigarettes this was a nonsmoking rm Refrigerator didn’t get cool after turning up temperature Filth buildup in the grout in bathroom floor Property in need of an overall paint & cleanup However the hotel attendant was very nice & personable Wouldn’t recommend to my friends
Séjour de 1 nuit en février 2020
Cheshta a répondu le 4 févr. 2020
Hi, We are extremely apologetic to know that your experience with us has not been a pleasant one and we will definitely work on your feedback, in order to ensure that the related issues are carefully monitored and eliminated to their maximum extent. Regards, Cheshta

2/10 – Terrible

Marcia

Voyage en famille
Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Bad JuJu!
Séjour de 3 nuits en janvier 2020
Cheshta a répondu le 31 janv. 2020
Hi, Marcia! We are extremely apologetic to know that your experience with us has not been a pleasant one and we will definitely work on your feedback, in order to ensure that the related issues are carefully monitored and eliminated to their maximum extent. Regards, Cheshta

8/10 – Bien

Voyageur vérifié

Voyage d’affaires
Points forts : Service et personnel
$100 deposit takes longer to be refunded back to the account
Séjour de 2 nuits en janvier 2020
Cheshta a répondu le 29 janv. 2020
Hi, Thank you so much for writing the review and rating positively. We do apologize for the issue faced and we will strive to ensure better services further. Regards, Cheshta

4/10 – Médiocre

JoeRod, Calgary

Voyage d’affaires
Points forts : Propreté, état et installations de l’hébergement
Points faibles : Service et personnel, commodités
ITs ok . clean . does the job for a $65 dls a nigth deal. better to bring cash DO NOT DO credit card deposit.
Séjour de 1 nuit en janvier 2020
Cheshta a répondu le 30 janv. 2020
Hi, Sorry for the trouble faced. We have duly noted your feedback and ensure better services in the future. Have a nice day ahead :) Regards, Cheshta

4/10 – Médiocre

Voyageur vérifié

Séjour de 1 nuit en janvier 2020
Cheshta a répondu le 26 janv. 2020
Hi, Thank you for taking out your valuable time to rate us. It seems that you are not completely satisfied with our services and we will surely put in our best effort to keep up with your expectations in the future. Regards, Cheshta

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 5 nuits en janvier 2020
Cheshta a répondu le 21 janv. 2020
Thanks for rating us positively, We hope to welcome you again soon. Have a nice day :) Regards, Cheshta

6/10 – Acceptable

Christina

Points forts : Confort de la chambre
Points faibles : Propreté
Séjour de 1 nuit en janvier 2020
Cheshta a répondu le 16 janv. 2020
Hi, Christina! Thank you for taking out your valuable time to rate us. It seems that you are not completely satisfied with our services and we will surely put in our best effort to keep up with your expectations in the future. Regards, Cheshta

4/10 – Médiocre

Voyageur vérifié

Voyage de couple
Points forts : Service et personnel
Points faibles : Propreté, état et installations de l’hébergement
Honestly, we weren't looking for much. Price point screamed basic. And it was. The bed was actually comfortable, on the firm side. Then comes the 'but'... It's just old and awkwardly a mess. Between the numerous dents, dings and chips in the wall..it's clear that maintenance other than actually big holes, is non-existent. Rust spots in the sink....which isn't gross when one understands, but it's a bit beyond acceptable. Seriously, a sink is less than 15 bucks and takes about 40 mins to change. What stuck in my craw the most; the booger on the wall at eye height on the wall in the bathroom next to the hair dryer. Really, you would have to try and not see it while cleaning. Sometimes when one just wants a bed for a short stay...basic is ok. This wasn't.
Séjour de 1 nuit en janvier 2020
Cheshta a répondu le 15 janv. 2020
Hi, We are extremely apologetic to know that your experience with us has not been a pleasant one and we will definitely work on your feedback, in order to ensure that the related issues are carefully monitored and eliminated to their maximum extent. Regards, Cheshta

6/10 – Acceptable

Voyageur vérifié

Voyage en famille avec de jeunes enfants
Points forts : État et installations de l’hébergement
Points faibles : Service et personnel
Good: - The hotel is OK and quite close to the freeway. Despite its short distance to the freeway, it was not too loud. - The rooms are reasonably clean and everything worked fine inside. Not so good: - The corridor leading to the room was not too clean, with smelly sticky stuff on the floor, and an overall dilapidated feel. - The staff was a little uptight, made you feel like in a police raid, insisted that we get the kids out of the car and questioned them at the check-in time.
Séjour de 2 nuits en novembre 2019
Cheshta a répondu le 9 janv. 2020
Hi, Sorry for the trouble faced. We have duly noted your feedback and ensure better services in the future. Have a nice day ahead :) Regards, Cheshta

4/10 – Médiocre

Shane

Voyage en famille
Points forts : Propreté, confort de la chambre
Séjour de 1 nuit en décembre 2019
Cheshta a répondu le 8 janv. 2020
Hi, Shane! Thank you for taking out your valuable time to rate us. It seems that you are not completely satisfied with our services and we will surely put in our best effort to keep up with your expectations in the future. Regards, Cheshta

6/10 – Acceptable

Marcus

Points forts : Propreté, service et personnel
Séjour de 1 nuit en décembre 2019
Cheshta a répondu le 4 janv. 2020
Hi, Marcus! Thank you for taking out your valuable time to rate us. It seems that you are not completely satisfied with our services and we will surely put in our best effort to keep up with your expectations in the future. Regards, Cheshta

2/10 – Terrible

Steve, Boise, ID

Voyage en famille
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
After waiting 15 minutes for prior guest to check in was informed they need ID for both people. I said that was a stupid policy and the clerk refused to provide a room. A very slow check in process and a very grumpy check in clerk. Will NEVER stay here again.
Séjour de 1 nuit en octobre 2019
Cheshta a répondu le 4 janv. 2020
Hi, Steve! We are extremely apologetic to know that your experience with us has not been a pleasant one and we will definitely work on your feedback, in order to ensure that the related issues are carefully monitored and eliminated to their maximum extent. Regards, Cheshta

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, confort de la chambre
Points faibles : Service et personnel
Great for an overnight
A nice little motel for a short stay. The price is terrific for what we needed. Front desk staff ( maybe the owners?) we're frustrating. I won't go into detail but they had little focus on guests. I did laugh at the sign that said absolutely no pets and their dog was laying on the the floor at check in.
Séjour de 1 nuit en décembre 2019
Cheshta a répondu le 4 janv. 2020
Hi, Thank you so much for writing the review and rating positively. We do apologize for the issue faced and we will strive to ensure better services further. Regards, Cheshta

6/10 – Acceptable

Lakers91

Voyage d’affaires
Overall it was ok it solved an immediate situation.
Séjour de 1 nuit en décembre 2019
Cheshta a répondu le 28 déc. 2019
Hi, Delighted to see you liked our services. Keep this love coming :) Regards, Cheshta

6/10 – Acceptable

AnnTurner, Kent Washington

Points forts : Propreté, service et personnel
nothing unique but I checked in at about 5pm, went up to my room the door was slightly open (weird) checked the room, no one was there. I shut the curtain, left some paper on the table and shut the door, making sure it was locked. When i got back a few hours later housekeeping? had been in my room the curtain was back open and my papers were gone. NOT HAPPY! Check in is at 4pm and it was past that. NO ONE should have been in my room after I checked in. Otherwise it was clean and serviceable.
Séjour de 1 nuit en décembre 2019
Cheshta a répondu le 27 déc. 2019
Something like this should not have happened, We are extremely apologetic to hear such kind of hassle faced, however, this has been highlighted within our team to take necessary measures so that such issues do not repeat. Regards, Cheshta

6/10 – Acceptable

Nick, Vancouver

Voyage de couple
Points forts : Service et personnel
Séjour de 2 nuits en décembre 2019
Cheshta a répondu le 27 déc. 2019
Hi, Nick! Thank you so much for the positive rating. It seems that you are not completely satisfied with our services, we have highlighted the matter to our relevant team to ensure a comfortable and relaxing stay in the future. Regards, Cheshta

6/10 – Acceptable

Steven

Points forts : Service et personnel
Points faibles : État et installations de l’hébergement
Séjour de 2 nuits en décembre 2019
Cheshta a répondu le 26 déc. 2019
Hi, Steven! Thank you for taking out your valuable time to rate us. It seems that you are not completely satisfied with our services and we will surely put in our best effort to keep up with your expectations in the future. Regards, Cheshta

10/10 – Excellent

Voyageur vérifié

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Again second time staying here in a week and everything was great.
Séjour de 1 nuit en décembre 2019
Cheshta a répondu le 16 déc. 2019
Hi, Delighted to see you liked our services. Keep this love coming :) Regards, Cheshta

8/10 – Bien

Voyageur vérifié

Séjour de 2 nuits en octobre 2019
Cheshta a répondu le 2 déc. 2019
Thanks for the positive rating, Hope to host you soon :) Regards, Cheshta

6/10 – Acceptable

Sarah

Voyage en groupe
Points faibles : Propreté, confort de la chambre
the cost for what you get isnt ideal
Good for a place to catch some rest..
Séjour de 1 nuit en novembre 2019
Cheshta a répondu le 2 déc. 2019
Thanks for your valuable time to write a review, Sarah! As per the feedback, it seems that you are not completely satisfied with the services and we are extremely apologetic to know this, however, we shall strive hard to ensure better services in the future. Regards, Cheshta

4/10 – Médiocre

Sara

Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Hard pass on this one
Well....the pillows are comfortable. Other than that...they didn’t have the room I booked so I had to pay $20 extra for because it was a 2 queen room. Then they almost didn’t give me that room because my boyfriend wasn’t with me...on top of it all they charged a $100 damage deposit that I HAVE NOT RECEIVED back....it’s been 4 weeks....
Séjour de 1 nuit en novembre 2019
Cheshta a répondu le 2 déc. 2019
Hi, Sara! We are extremely apologetic to know that your experience with us has not been a pleasant one and we will definitely work on your feedback, in order to ensure that the related issues are carefully monitored and eliminated to their maximum extent. Regards, Cheshta

4/10 – Médiocre

Voyageur vérifié

Voyage en groupe
Points faibles : Propreté, commodités et état et installations de l’hébergement.
The bathroom was so dirty. There was dead bugs squished on the wall in the shower. There was what looked to be a blood smear on the wall in front of the toilet. There was dirt and hair and dust all over the bathroom floor. The wifi didn’t work at all during our stay. There was no housekeeping, no one cleaned the room during the day. The sheets were filthy with more possible blood smear on one of the beds.
Séjour de 2 nuits en novembre 2019
Cheshta a répondu le 2 déc. 2019
Something like this should not have happened, We are extremely apologetic to hear such kind of hassle faced, however, this has been highlighted within our team to take necessary measures so that such issues do not repeat. Regards, Cheshta

2/10 – Terrible

Voyageur vérifié

Voyage de couple
Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
I didn’t know you couldn’t check in after 1am. It was Black Friday and my wife and I been shopping til after the check in hour. This is the first time my wife and I booked in this property. The person was rude and told me that I don’t know how to read the sign and told me to go away. While he was walking away he called me stupid. Very rude. Very very rude.
Séjour de 1 nuit en novembre 2019
Cheshta a répondu le 2 déc. 2019
Hi, Thank you for bringing this into our notice. As stated, the behavior of the staff people were not pleasant towards you. We will look personally into this matter and assure that when you will be visiting next time then we will definitely serve better. Regards, Cheshta

6/10 – Acceptable

Voyageur vérifié

Voyage en famille
Points forts : Propreté
Smelled of cigarette smoke with smokers roaming in front of room & heating unit.
Séjour de 2 nuits en novembre 2019
Edward a répondu le 24 nov. 2019
Sorry to hear this! This certainly sounds like a frustrating experience. We have cascaded the same to our concerned team to ensure better services in the future. Regards, Edward