Indoor pool

Reviews of Quality Inn

2.5 out of 5
Quality Inn
3232 N Summit St, Arkansas City, KS

Reviews

6.6
Rating 10 - Excellent. 44 out of 232 reviews" "
Rating 8 - Good. 78 out of 232 reviews" "
Rating 6 - Okay. 47 out of 232 reviews" "
Rating 4 - Poor. 28 out of 232 reviews" "
Rating 2 - Terrible. 35 out of 232 reviews" "

7.0/10

Cleanliness

7.0/10

Staff & service

5.8/10

Amenities

6.2/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

4/10 Poor

Elicia

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was hard as heck , I’ve been here plenty of times and it has never been this bad, the side entryway was broken , unsafe. Bottom of pool things were coming off. Games don’t work, the ice smh It’s been a year since I’ve been back and I can definitely see a lot of change and not good change.
Stayed 2 nights in Mar 2024

10/10 Excellent

chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay and comfortable bed.
Stayed 2 nights in Mar 2024

2/10 Terrible

amber

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This place had mold everywhere in the halls definitely the worst hotel spend the extra and get the other hotel super loud at night time of people partying and drinking in by pool
Stayed 1 night in Feb 2024

10/10 Excellent

Jenifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hübsch
Stayed 1 night in Dec 2023

6/10 Okay

Clint

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Lexi

Liked: Staff & service
Disliked: Cleanliness
Broken window of one of the room You could see the shattered glass when driving around the building.
Stayed 1 night in Dec 2023

8/10 Good

penelopy

Stayed 1 night in Dec 2023

8/10 Good

Monica

Business traveller
Stayed 1 night in Dec 2023

6/10 Okay

Lighthouse

Business traveller
Stayed 1 night in Oct 2023

8/10 Good

Teresa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Shawn

Stayed 2 nights in Sep 2023

6/10 Okay

Ryan

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The room we got wasnt the one advertised when i booked. Their breakfast consisded of waffles and sometimes yogurt with a side of stale bagles and bread. The second floor is NOT handicap accessible, theres no elevator. And one guy on the staff was real rude when i asked if it aas okay for my mom to come see her grand baby for a couple hours. We were told if she came into the building he would charge my card for another room
Stayed 5 nights in Sep 2023

4/10 Poor

Lloyd

Disliked: Property conditions & facilities
reviews rated this hotel mid 3's, i should have taken the low rating more serious.
Stayed 3 nights in Sep 2023

10/10 Excellent

Kye

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

8/10 Good

Randy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Had pool arcade games and pool table so overall pretty neat place
Stayed 2 nights in Jul 2023

8/10 Good

Tom

Travelled with family
Liked: Cleanliness
Toilet ran continuously. Help needs to speak better english.
Stayed 1 night in May 2023

4/10 Poor

Naomi

Disliked: Cleanliness, staff & service, property conditions & facilities
Overall cleanliness was terrible, staff was rude and kept telling the children to be quiet in the public pool area.
Stayed 2 nights in May 2023

8/10 Good

Bradley

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Had mold, actual holes in the floor of the second story where you could lose a shoe. Outlets missing covers. Dirty floors water damage just an outright dump
Stayed 2 nights in May 2023

4/10 Poor

Judy

Travelled with family
Disliked: Amenities, property conditions & facilities
pool was clean
Stayed 2 nights in May 2023

10/10 Excellent

Dickie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean Place.
Nice Older facility. But very roomy. The Breakfast was typical Hotel breakfast (waffles, muffins, yogurt, juice and coffee. Only thing I noticed was the bathroom could a upgrade. Friendly and polite staff. Has indoor pool and small amusement area. Would stay again.
Stayed 1 night in Apr 2023

2/10 Terrible

Peggy

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
Do not stay here,. The pictures are deceving, this place is not taken care of, I think I was only one of another family there. The breakfast was old bread and cereal, and a waffle maker. I should have known when I pulled up in the parking lot and there were no cars.....
Stayed 2 nights in Apr 2023

2/10 Terrible

Kari

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Nothing
Stayed 2 nights in Mar 2023

6/10 Okay

allen

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
room was very clean and so was other areas. swimming pool was very dirty ,water was ok put waslls were brown and dirty , coating on bottom of pool shot, my daughter was bringing up pieces of paint by the hand full.
Stayed 1 night in Mar 2023

10/10 Excellent

Luis

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I had a good stay at this hotel and I’m very picky! For others wanting to know it’s quite a neat stay for a couple of nights and good breakfast!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thumbs up
Quiet clean room. Highly recommend.
Stayed 1 night in Mar 2023

8/10 Good

julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a very clean place beds were comfortable
Stayed 2 nights in Feb 2023

8/10 Good

Kayla

2/10 Terrible

Kristi

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
I ask to be as far away from the pool as possible and . I was right next to it. A few rooms down from me was a dog that barked all nite. I had to get up early for work.
Stayed 1 night in Dec 2022

10/10 Excellent

Adam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Ok

6/10 Okay

Verified traveller

Travelled with group
Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2022

4/10 Poor

Mandy

Travelled with partner
Disliked: Staff & service, amenities
Took forever to get checked in, only one key per room açaí al left, unable to figure out how to turn hot tub on. Never saw a single employee other then the one at front desk, bathroom door didn’t shut, only hot water for a few minutes, ceilings along wall cracked and different color. Seemed fairly clean other then that.
Stayed 2 nights in Nov 2022

8/10 Good

Shannon

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The rooms were clean and had been updated. The breakfast was severely lacking and the pool area did not appear well maintained or cleaned.

8/10 Good

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022

8/10 Good

DEB, Pine Village

Travelled with pets
Liked: Cleanliness, staff & service
It was clean and the staff was nice. Breakfast didn't have much of a selection.
Stayed 4 nights in Oct 2022

2/10 Terrible

Jay

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was filthy. Even the front atrium windows looked like a 3yr old washed them a year ago. Room has not been updated or looks like it hasent been in 30 yrs. Breakfast at best was poor. Stafff at front desk did not know what he was doing. The staff did not speak english. Ruined my weekend vacation. Also room 142 had holes in walls and was dirty. Doubt it if room was sanatized in anyway.
Stayed 2 nights in Sep 2022

6/10 Okay

Michael

Travelled with partner
Nothing special. The faucet leaked, the fixtures were loose, and the breakfast options were meager. BUT the staff was courteous and hard-working. They were very, very good! One nice thing was that the cooling system was central, as opposed to an individual room unit. This meant that it was nice a quiet and efficient. That is unusual for a motel in this price range. Greatly appreciated.
Stayed 5 nights in Sep 2022

8/10 Good

Wade

Liked: Cleanliness, staff & service
Modest - okay
We had a good stay. The facility is older and showed it. The room smelled a little musty. The bed was comfortable. The hotel layout is spread out making unloading by and loading more inconvenient. For second floor rooms there was no elevators!
Stayed 1 night in Sep 2022

8/10 Good

Johnathon

Stayed 1 night in Aug 2022

8/10 Good

Douglas

Liked: Cleanliness, property conditions & facilities, room comfort
Just ok
Stayed 1 night in Jul 2022

6/10 Okay

Todd

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
very nice place. clean and comfortable rooms. pool closes at 9 but QUIET TIME isnt till 12 . had to be up very early the next day and wasnt happy after complaining to front desk at 11:30 they should ask if you want atrium room or not. would have been much better with exterior room
Stayed 1 night in Jun 2022

8/10 Good

Eva

Travelled with partner
Need work
Stayed 1 night in Jun 2022

10/10 Excellent

Ashleigh

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay and love indoor pool
Stayed 3 nights in Jun 2022

2/10 Terrible

Dennis

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Two holes in ceiling near window. Rained in and dripped over floor, nightstand, etc. Staff was indifferent about it. Room should never have been rented to anyone until major repairs were made. We took several pictures on this!!! Several apparently illegals (possibly from Somalia) were loitering around the building entrances, not a comfortable situation. VERY DISAPPOINTED AND WILL BE CALLING CORPORATE OFFICE REPORTING THIS AND WILL SEND PHOTOGRAPHS OF THIS DUMP!
Stayed 1 night in Jun 2022

8/10 Good

Richard

Stayed 2 nights in May 2022

6/10 Okay

Audra

Travelled with family
Liked: Cleanliness, amenities
The only thing that was not that great was the fact that I booked this hotel so that my sister could soak in a hot tub. And the water was at best the same temperature as the pool and it never got fixed the entire time we were there.
Stayed 3 nights in Apr 2022

8/10 Good

Aaron

Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Mar 2022

8/10 Good

Kiley

Travelled with family
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2022

8/10 Good

Gina

Stayed 3 nights in Dec 2021

6/10 Okay

Verified traveller

Travelled with family
Probably not again
This is an older hotel that does need some work. The pool was closed which was actually the main reason we selected this hotel for the kids. Will probably stay somewhere else if ever back this way.
Stayed 1 night in Nov 2021