Courtyard
Check availability

Reviews of Casona Plaza Colonial AQP

3 out of 5
Casona Plaza Colonial AQP
Álvarez Thomas Nº 435, Arequipa, Arequipa

Reviews

8.6

Excellent

Rating 10 - Excellent. 28 out of 68 reviews" "
Rating 8 - Good. 29 out of 68 reviews" "
Rating 6 - Okay. 9 out of 68 reviews" "
Rating 4 - Poor. 1 out of 68 reviews" "
Rating 2 - Terrible. 1 out of 68 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Hotel close to Plaza de Armas
Whatever you do, don't accept Room 118 or 116, they are Too close to the lobby and therefore very Loud. Also 118 Has no Windows. The only good thing here is the breakfast.
Stayed 1 night in Jun 2018

6/10 Okay

Shyamal

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel was very clean, and comfortable and good location. However, night staff are quite poor as they didn't give us the wake up call we asked for. Hotwater is a hit and miss
Stayed 2 nights in Aug 2017

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Two night trip to Arequipa
The stay was a longer one for such a quick city to see. The breakfast was good and plentiful. The water was hot and the room was always clean and well put together. There are no windows, so it does get really dark at night. The hallway is beautiful to the rooms, but the doors closing and the voices do echo down the hallway. The water heater was behind our room and would go off when anyone in the hotel would use hot water and that was loud. It kept me up all night one night. The front desk help was very friendly and helpful, but couldn't help the noise. It is a while walk down the hotel (20 minutes) from the Plaza.

10/10 Excellent

Raf, nebraska

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and value
This nice hotel by downtown Arequipa is a great value for your money. The Staff was very cordial and helpful. The location is great, just three blocks from PLAZA DE ARMAS.

2/10 Terrible

Sara

Disliked: Cleanliness, staff & service, property conditions & facilities
When we got there the hotel was empty. I got my reservation and the staff pretend that the hotel was completely full, and that the could not find my reservation, luckily for me I printed out the confirmation, and suddenly they found my reservation. No natural light in the rooms. We have to asked for hot water.

10/10 Excellent

ryan, sf bay area

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean and comfortable
Hotel is very clean and staff is very helpful. They helped me book a few tours and let me leave my bags while I went to colca canyon. Overall this hotel is more than worth the price.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Overall good hotel
Overall the hotel is good, the hotels staff are very nice and helpful. the rooms are a little small.

10/10 Excellent

douglas, costa rica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a very nice hotel. close to the central plaza.
We stayed 1 1/2 days here and they were very very accomodating. The breakfast was very good.

8/10 Good

jonnylaw33, R

Liked: Cleanliness, staff & service
Arequipa trip
Great place for clean bed and shower. Staff was fantastic. Stayed over Christmas needed laundry done quickly. Only complaint - a little noisy. You can hear street noise.

10/10 Excellent

Tom, U.S.A.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All-Around Excellent Hotel
Fantastic experience in a very professional, quiet, well located, and very reasonably priced hotel. The staff was first class, the room very clean and comfortable, the breakfast tasty, and the location absolutely outstanding.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel stay
nice hotel. Great location, very clean and good breakfast. Room was a little small and was a little hard getting fresh air to cool it down after a hot day.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Arnold, Den Haag, Netherlands

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Excellent hotel, in a refurbished casona in the colonial quarter. Has all the charm of it. The only things that differs it from a 4 star one is that there is just a window in the roof. But then for 20-25 Euro per night this is the best value for quality I've probably encountered on my many travels. Highly recommended.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
functional
I attended a conference and although my stay was for one night the service was very good. The room was well put away and I was able to enjoy a good night's sleep. - was supposed to stay at the colonial and due to being overbook I stayed at aQ. The staff ensured my experience was a good one

8/10 Good

Lucy, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
It has everything you expect from a hotel- clean, comfortable, breakfast, wifi- for a very affordable price. It is not a luxury hotel- but sure does the job when all you need is a place to stay while enjoying the tourist attractions in town, because in reality, while in Arequipa you will be so busy and will only have time to come and sleep. This hotel provides that very well in the "American comfort " way.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Overall hotel was good, but beds were not that comfortable abd the pillow was ridiculous. Also, the rooms are off a central courtyard which provides the only natural light but is also open to courtyard, so noise and light in the evening were a bit of an issue. The breakfast was quite good and location was excellent.

8/10 Good

Amy, Utah

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice building but poor service
The room was beautiful and mostly clean, but the woman at the front desk was not very friendly or helpful. We tried to ask about good restaurants and small stores near by and she always looked annoyed that we were asking for her help. The beds were very comfortable thought and the shower was excellent, once they turned on the hot water for us. Overall, pretty good but I might try somewhere different next time I'm in Arequipa.

10/10 Excellent

Anders, Copenhagen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice and charming hotel
We loved our stay at Casona Plaza Colonial. Staff was nice, breakfast was great (however, there is only breakfast from 6-9, which was a little early for us, since we enjoyed the city at night as well) and the rooms was a little small, but very comfortable. We would love to return!

10/10 Excellent

Jenny Z, Boca Raton FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thi ha to be the best overall hotel vlalue in town
I'm back less than a week later. That says it all.

10/10 Excellent

Jerry, Taiwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good hotel. Having a great c/p value.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Helen and Don, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable Hotel and great value
We were really impressed withis building. It is certainly old and I bet has some history. If our Spanish was up to scratch and the staff had more English then we might have got more info on the history. Our room was a large double ensuite. Overlooking the courtyard. The staff were very willing. Our pick up for the bus was really late arriving and the young girl made several phonecalls on our behalf. Highly recommended. This hotel.
Response from Alexander Butron on Jul 12, 2014
Dear Helen and Don : Thank you for your comments . The Hotel is a Historic Building that have been remodeled . We are glad that you had a excellent stay . We Hope you soon .

10/10 Excellent

Karem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

6/10 Okay

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2019

10/10 Excellent

Mario Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buen hotel
Un buen lugar para descansar, buen trato del personal y muy atentos, cerca del centro historico
Stayed 1 night in Feb 2018

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bastante confortável e bem localizado.
Stayed 1 night in Nov 2017

8/10 Good

Carmen

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2017

10/10 Excellent

Cristian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Arequipa en Familia
Todo de Maravillas
Stayed 2 nights in Oct 2017

8/10 Good

Luiz A M de

Liked: Staff & service, property conditions & facilities, room comfort

8/10 Good

Luiz A M de

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Sidney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estilo colonial e muito romantico.
O hotel foi kuito simpático. Nos deixaram entrar na madrugada anterior ao checkin, e ainda tomanos café por uma tarifa modesta. Excelente!

8/10 Good

SILVANA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Not Provided, Ibiza

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel adecuado
Hotel cercano a Plaza de Armas de Arequipa. Las habitaciones no son amplias, no tienen ventanas y carecen de aire acondicionado. El personal atento y correcto.

6/10 Okay

Verified traveller

Liked: Room comfort

6/10 Okay

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Valerie, Montreal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Calme et bien situé!
Excellent rapport qualité prix et très bien situé. Nous avions la chambre à l'arrière, très calme, parfaite pour une bonne nuit de sommeil.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Bra hotell i Arequipa
Luftkonditionering hade varit bra. Det var väldigt varmt på rummet.

10/10 Excellent

Stefan, Hamburgo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
la gente les Hotel son muy amable y siempre ayudan, si necesite.

8/10 Good

RUBI LUCRECIA, Guatemala centro América

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Confort y descanso un hotel súper
Muy bien, buena atención su personal muy atento Estuve muy cómoda descansando en general muy buena atención, volvería a seleccionarlo en otro viaje.

8/10 Good

ANDRES, Lima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen hotel
Una buena experiencia con este hotel, céntrico, mucha tranquilidad en su interior, habitaciones muy confortables y lejos del bullicio de la calle.

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Klasse
Toller Aufenthalt. Das Zimmer war sauber, etwas hellhörig aber gemütlich und groß mit Kolonial-Charme.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otima estadia
Hotel pequeno mas com excellences serviços e optima localização

10/10 Excellent

Maria Amelia de

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Laurianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon petit déjeuner
Hotel qui a du charme. Le confort était supérieur aux autres hôtels du pays dans lesquels nous avons séjourné dans la même gamme de prix. Certaines chambres étaient en rénovation lors de notre passage. Très bon petit déjeuner sous forme de buffet avec jus et fruits frais. La place d'armes est à 10 min à pied. Pas de fenêtre directe sur l'extérieur (comme dans beaucoup d'hôtels du pays) mais sur le couloir principal ouvert sur l'extérieur.

10/10 Excellent

Esmeralda, Madrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cadena
La estancia ha estado genial.y el servicio del hotel ha sido lo mejor, el trato insuperable han sido mi amables con nosotros. El desayuno muy completo y variado.

8/10 Good

regis, Montpellier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel recommendable
Accueil chaleureux souriant personnel disponible .calme repos assuré.petit déjeuné copieux excellent.

6/10 Okay

Julio Cesar, Madrid

Liked: Cleanliness, room comfort
Es una habitación amplia la pena fue que por la ma
Es una habitación amplia la pena fue que por la mañana me duché con agua fría por lo demás el desayuno normal dentro lo que cabe

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
108号室の屋根に水道のポンプが設置されているので音がうるさくて寝るこきません 電源を止めてもらっても朝には電源がいれられるのでおなじです 部屋交換もおおじてくれます

6/10 Okay

Edvard

Liked: Cleanliness, staff & service
Nice enough
Totally fine hotel. Rooms without windows, feels a bit strange. But do you really need windows i a hotel room? Isn't it better to go out to see the sights? Friendly and nice staff. In my brothers room they had forgotten to change the bedsheets when the room was cleaned. Mistakes can happen and when he told the reception it was fixed within 5-10 min and that's whats important. But one major downside the doors does nothing to keep noise out. That's a major issue. And the reason I give only 3