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De Keyser Hotel

4.0 star property
Central hotel connected to a shopping center in Statiekwartier with business center

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

De Keyser Hotel

Photo gallery for De Keyser Hotel

Interior entrance
Breakfast, lunch and dinner served
Deluxe Suite
Breakfast, lunch and dinner served
Reception

Overview of De Keyser Hotel

Reviews
7.4

Good

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Check out the area

Map
De Keyserlei 66 - 70, Antwerp, 2018
  • Popular LocationAntwerp Zoo5 min walk
  • Popular LocationAntwerp Market Square20 min walk
  • Popular LocationPort of Antwerp5 min drive
  • AirportAntwerp (ANR-Antwerp Intl.)6 min drive
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Room options

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
Coffee/tea maker
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double or Twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Double or Twin Room

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
Coffee/tea maker
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
Coffee/tea maker
  • 646 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby
A-STAY Antwerpen
Pet-friendly
Free WiFi
Air conditioning
Gym
8.6 out of 10, Excellent, (541)
The price is CA $71
CA $114 total
includes taxes & fees
Apr 28 - Apr 29
A-STAY Antwerpen

About the area

Antwerp

Located in Statiekwartier neighborhood, De Keyser Hotel is connected to a shopping center. Tomorrowland and Elckerlyc Theater are cultural highlights, and some of the area's attractions include Antwerp Zoo and Antwerp Botanical Garden. Looking to enjoy an event or a game while in town? See what's happening at Sportpaleis or Olympic Stadium. Spend some time exploring the area's activities, including golfing and Segway tours.
Visit our Antwerp travel guideOpens in a new window

What's nearby

  • De Keyserlei - 1 min walk
  • Antwerp Zoo - 5 min walk
  • Antwerp Market Square - 20 min walk
  • Port of Antwerp - 5 min drive
  • Sportpaleis - 7 min drive

Getting around

  • Antwerp Central Station - 1 min walk
  • Antwerp Port House Tram Stop - 7 min drive
  • Antwerp (ANR-Antwerp Intl.) - 6 min drive

Restaurants

  • Starbucks - 1 min walk
  • McDonald's - 1 min walk
  • Bier Central - 1 min walk
  • Boston Steak House - 1 min walk
  • San Remo bvba - 1 min walk

About this property

De Keyser Hotel

Upscale hotel located in Statiekwartier
Near Antwerp Zoo and Antwerp Market Square, De Keyser Hotel provides dry cleaning/laundry services, a bar, and a business center. The on-site restaurant, Emerald, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and an electric car charging station
  • Express check-out, smoke-free premises, and luggage storage
  • A TV in the lobby, 1 meeting room, and an elevator
  • Guest reviews speak well of the helpful staff, overall condition, and location
Room features
All 123 rooms include comforts such as air conditioning, as well as perks like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and hair dryers
  • 40-inch LCD TVs with satellite channels
  • Electric kettles, daily housekeeping, and desks

Languages

Dutch, English, French, German, Polish, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Offsite parking available from 7:00 AM to 11:00 PM (EUR 23 per day)
  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 11:00 PM at scheduled times

Food and drink

  • Buffet breakfast breakfast available for a fee 7:00 AM–10:30 AM on weekdays and 8:00 AM–10:30 AM on weekends; EUR 20 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Emerald

Things to do

  • Piano
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 1,615 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • In a state park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 9 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • 40-inch LCD TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.97 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 20.00 per person
  • Airport shuttle fee: EUR 11 per person (one way)
  • Airport shuttle fee per child: EUR 11.00 (one way), (from 2 to 11 years old)
  • Nearby parking fee: EUR 23 per day (98 ft away; open 7:00 AM to 11:00 PM)
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

De Keyser
De Keyser Antwerp
De Keyser Hotel
De Keyser Hotel Antwerp
Hotel Keyser
Alfa De Keyser Antwerp
Hotel Alfa De Keyser
Keyser Hotel Antwerp
Keyser Hotel
Keyser Antwerp
De Keyser Hotel Hotel
De Keyser Hotel Antwerp
De Keyser Hotel Hotel Antwerp

Frequently asked questions

Is De Keyser Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at De Keyser Hotel?

As of Apr 25, 2024, prices found for a 1-night stay for 2 adults at De Keyser Hotel on May 5, 2024 start from CA $148.88, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at De Keyser Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at De Keyser Hotel?

Check-out is at noon. Late check-out is available for a fee.

Does De Keyser Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6:00 AM–11:00 PM at scheduled times. A fee of EUR 11 per person applies.

Where is De Keyser Hotel located?

Located in Statiekwartier, this hotel is within a 5-minute walk of De Keyserlei and Antwerp Zoo. Century Center and Queen Astrid Square are also within 5 minutes. Antwerp Central Station and Antwerp (ZWE-Antwerp Central Train Station) are within a 2-minute walk.

De Keyser Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 193 out of 997 reviews" "
Rating 8 - Good. 447 out of 997 reviews" "
Rating 6 - Okay. 230 out of 997 reviews" "
Rating 4 - Poor. 93 out of 997 reviews" "
Rating 2 - Terrible. 34 out of 997 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Scott

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

4/10 Poor

Ramesh

Disliked: Cleanliness, property conditions & facilities
Dirty carpets. Air conditioning poor. Was hot. Staff not flexible to checkin earlier. Breakfast was good
Stayed 1 night in Dec 2023

10/10 Excellent

weslley

Stayed 1 night in Nov 2023

10/10 Excellent

weslley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location and breakfast is excellent
The breakfast was excellent! Lots of choices. The room is big and bed is comfortable. Location is in the heart of the city.
Stayed 1 night in Sep 2023

2/10 Terrible

Mohamed

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nothing to say
Hello That hotel it’s not 4 star hotel it’s like 2 star Room’s are not good sorry to say that
Stayed 3 nights in Sep 2023

10/10 Excellent

Leanne, Victoria

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It is very close to central train station and lots of food options within walking distance. We opted for china town and found an excellent restaurant. The room facing the street wasn’t a quiet as we’d hoped and they put us in a room on the inner side. It was much quieter, although the first room was much nicer, since it had been updated recently, this one was still nice.
Stayed 1 night in Jun 2023

8/10 Good

Peter, Edmonton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Picture use for ad is central station on Antwerp, nothing to do with the hotel. Everything in my room is in very good condition except the mattress. (Should have new one). Breakfast is good. Staff in restaurant are nice and pleasant but not front desk. Location is excellent. 2 min walk to central station.
Stayed 2 nights in Apr 2023

4/10 Poor

Elena

Disliked: Cleanliness, property conditions & facilities
This hotel can not be 4* property as it was sold to me. It can not even be 3* property, or any stars. It is dirty filthy, uncomfortable bed, cheap linen, corridors, shabby bathroom, horrible breakfast, - the dining room was so small - it could not take even half of the tourists. one the receptionist was so rude! Never again and don ot recommend
Stayed 2 nights in Feb 2023

4/10 Poor

Elena

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I can nit believe this property is marketed as 4* hotel it is not even a 3* hotel level. There is no stars there at all. Shabby carpets with spots, cracks in the bathroom, uncomfortable bed, inadequate breakfast, small overcrowded breakfast room. Never again! Rude man 24 th Feb evening check- in! This kind of man can o my be in horror movie. On the other days the receptionists were ok.
Stayed 1 night in Feb 2023