The hotel looks pretty clean, the room was beautiful, spacious, bed was very nice and soft with good pillows. It is about 5mins walk or less to Antwerpen Centraal station. However, the location of the hotel is not very nice. It is located on a very busy street with loads of shops next to it with cars and motor bikes driving all day and night.
Secondly, the street is quite dirty, there was a large bin outside the hotel, overfilled and messy. Also, there’s a mall and loads of shops next to the hotel. We heard people shouting and arguing on the street in the middle of the night. If you want a relaxing and quiet time then I won’t recommend. I spent 2nights with my partner and toddler and we dreaded it so much there.
The air conditioner didn’t work, when I reported this to reception , I was told there’s nothing they can do until 7am the next morning and I should leave the windows open. I did as instructed but the noise coming from motor bikes and cars revving their engines were horrendous. We were very hot and my toddler won’t stop crying due to the noise, we had to close the window and slept in the boiling hot room.
They refused to change the room and we spent the second night in the same condition.
Lastly, the room had too many furniture which made it unsafe for my toddler. We had to put all furniture in one corner as they had sharp edges and we tried to prevent a potential accident.
Our stay wasn’t a pleasant one or good value for money and I shall not be returning.