6/10 Okay
Tanveer
Travelled with family
Mar 9, 2024
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
On Arrival we were welcomed by a huge cockroach in the bathroom sitting on the wall Infront of the bathroom mirror
This was a room with a disabled bathroom I had booked for my father. there was a constant smell of sewage and damp coming from the bathroom drains. The cleaning was superficial the smell remained throughout the duration of the stay.
We had booked breakfast on our last day before check out but the staff advised we leave early to catch our plane from Antalya airport.
The staff could have ordered us a regular taxi but instead advised on the ental car service costing us 65 Euros
We left at 6.30am as this was the time given to us by the transfer service ( breakfast was at 7am)
I asked the staff if we could get some snacks as mum is diabetic and needs to eat something before taking her medication before we leave we had already paid for the morning breakfast which we couldn't have because we were advised to leave early at 6.30 am
The staff said no snacks could be made up
Our journey took 30 mins to Antalya airport and we were early waiting around in the airport for an hour and a half before our flight
I wish the staff could have advised us better and not rushed us to check out so early
My parents could have had breakfast before taking the medicine
We later learned a local taxi would have charged us 20 Euros maximum to get to the airport but the hotel rental car service charged us 65 Euros
Tanveer
Stayed 4 nights in Mar 2024