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Reviews of Papillon Zeugma Relaxury

5 out of 5
Papillon Zeugma Relaxury
Ileribasi Mevkii, Serik, Antalya

Reviews

8.4

Very good

Rating 10 - Excellent. 29 out of 56 reviews" "
Rating 8 - Good. 16 out of 56 reviews" "
Rating 6 - Okay. 8 out of 56 reviews" "
Rating 4 - Poor. 1 out of 56 reviews" "
Rating 2 - Terrible. 2 out of 56 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

10/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pools and aquapark. Very good food--but dinner was, consistently, significantly better in quality than breakfast and lunch. Very polite and helpful staff (except for the people serving the outside bar, who appeared to be deliberately slow). The AC seemed kind of old and dried the air in the room withing the first 60 minutes of turning it on. Room cleaning didn't include vacuuming every day. All in all, an excellent experience.
Stayed 7 nights in Oct 2019

6/10 Okay

Jan, London

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Review
Almost nobody in hotel speaks English, stuffs are helpless, rude and unfriendly. Food in the hotel was horrible. Had dairy problems almost after every meal. The beach was full of rubbish all the time. Overall we had to eat every day somewhere else and spent more money and also search for public beaches. Couldn’t actually wait to be back home. Will definitely not visit this hotel again.
Stayed 7 nights in Jun 2018

10/10 Excellent

Elly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Private beach Clean hotel Good quality food Great evening shows only downside---they dont allow you to iron your clothes. 4 euros per item
Stayed 7 nights in Jun 2018

8/10 Good

Claire, Colnbrook

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, great location on beach
Fab time here, great location, staff friendly, excellent Italian restaurant
Stayed 3 nights in Oct 2017

10/10 Excellent

Julie, Prague, Czech republic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with very tasty food
Smooth check-in and check-out. Friendly staff, very tasty food in the main restaurant. Spacy and comfortable rooms especially on 5th floor. However our child get ill because of the water in the hotel (virus Koksaki), so be careful with fruits and with swimming in the pool. But this summer Koksaki is in most every hotel in Turkey.
Stayed 4 nights in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exellant hotel Perfect all inclusive Very good room
Stayed 5 nights in Jul 2017

10/10 Excellent

Ahmad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great family holiday
It was Amazing Stay, animation team is great, room was large with comfortable beds, with direct access to pool. food was every day, although it could have been a little bit better.

10/10 Excellent

Zeina, Beirut

Liked: Staff & service, property conditions & facilities, room comfort
relax and fun
It was great.

8/10 Good

Hassan, Lebanon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
After a one week stay at this hotel ,I can say it was an amazing holiday. we stayed in a pool suite and it was worth it. The room was spacious, comfortable and elegantly decorated. the best thing about the hotel is the staff that makes you feel at home. Everyone is friendly and always smiling. They are professionally trained so the hotel was spotless .The bartender at the pool bar" Fateh" was great and always made us special cocktails. The animation team was one of the best we have ever met. Even though there were less entertainers than usual but they tried their best to entertain us and always welcome anyone to a game with a smiling face. we had great time playing boccia, dart and riffle shooting especially with Sasha, Milena and Yana. As for the kids club well my girl Lana didn't want to leave them, she left with tears in her eyes because she got very attached to them in this short period .So a big thanks to: Tanya, Begum, Bircan, Ali, Irna,Victoria,Deniz and Elena. They were really amazing. They even had horse riding trip once and it was one of the best days my girl spent there . Even though it was the first time for us to let our girl go outside the hotel with a kids club but we really felt that they were responsible and protective . I am soo sorry if I forgot to mention some names and I would like to thank everyone who works there. Thanks for Tolga who gave us a late check out.

8/10 Good

Cristina, Dubai

Liked: Cleanliness, property conditions & facilities, room comfort
Good for family with kids
Excellent hotel, services can be improved.

10/10 Excellent

Phillip S.

Liked: Cleanliness, staff & service, room comfort
Fantastic
We visited the hotel end of sep 2014 , cant speak highly enough of it , the hotel was just about to undergo renovation so some areas where a little bit dated and not everything was up and running , but what really made this hotel was the staff, right down from the bar persons (particularly betsul in the lobby bar) to the waiters , the variety of food was great if you wanted a kebab you could go the beach bar , the green bar served steaks, in the evening there was buffet and ala carte (the Chinese being my favourite). But what I must point out is Nuri and the animation team , this team was without doubt the hardest working and friendliest animation team iv ever come across, they always made time to chat to people around the pool , but managed to get that balance of not mithering, if you were chilling they would leave you but if you made eye contact they would always stop and get to know you, they worked what seemed 24/7 but always had a smile. They ran an octoberfest day with a big carnival like theme with bands then a turkish celebration (eiid Mubarak I think), Also of a high quality was the evening shows , fantastic acrobat displays and one night a ballet , not the type of thing id normally watch but it was fantastic. what stood out more than the fixtures and fittings was the welcoming atmosphere that the staff created. Myself an Kirsty must have spoke to 10 couples who have returned year on year and that speaks volumes. cant wait to return in the future (PS we don't have kids but the papi kids club had some of the happiest looking children iv seen ,everyday they would dress up and perform for people round the pool one day cowboys and Indians , another day ghosts another day animals, a good few times we seen kids crying because they were going home and didn't want to leave the girls that ran the club)

10/10 Excellent

linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly hotel ticks all the boxes
Very nice hotel now about to undergo a refurbishment which can only make it better !

10/10 Excellent

Chris, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Resort really all inclusive
We had a great week and will certainely go back. The staff were helpful and worked hard to see everything ran smoothly. The place was kept very clean in every area. We went for a week to chill out with no stress and we certainely achieved that..

10/10 Excellent

Lorraine, Essex, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb hotel with excellent entertainment
5* all round can't wait to go back next year when refurb is complete. Fantastic holiday - caters for all ages.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

rashid, London, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
We really enjoyed our family holiday here. The staff were great, lots to do in the hotel and excellent food too.

10/10 Excellent

Mark, Saint Petersburg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent family choice
We had a fantastic week at the Papillon Zeugma and would thoroughly recommend it to anyone looking for a relaxed family holiday. The entertainment staff were excellent and put on a full day of events around the pool and gardens if you wanted to take part. The kids club was well run and again the staff excellent and clearly enjoyed their jobs entertaining the children. Food was very good with a superb range of choice in the buffet restaurant and nice options at the pool or beach bars as well. The hotel was very clean and clearly well managed and run. The room was a good size with comfortable beds and large bathroom. Overall very pleasing experience and probably the first resort we have wanted to return to - even looked at availability for next trip before leaving.

10/10 Excellent

kaveh, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Dream place for a family holiday
We stayed at Papillon Zeugma last week, I must say it exceeded my expectation, really friendly staff, excellent food. room service was great . I cant recommend them enough and cant wait to go back there again.

6/10 Okay

Victor, Russia

Liked: Staff & service, room comfort
Generally good for family.
It was good experience with family. My children really enjoyed a lot.

10/10 Excellent

Ron and Sophia, Nottingham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 star service
This is really an excellent 4 star plus hotel rather than 5 star. Excellent value and terrific service.
Response from Papillon Hotels on Feb 1, 2014
Dear Ron and Sophia, Thank you for your nice review. We hope to welcome you soon again. Best regards.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great family hotel
A great hotel. The food was excellent. The staff all work very hard and are friendly. There is not much to explore in the immediate vicinity of the hotel and nowhere to walk apart from along the beach past all the other hotels on the strip. The entertainment was good in the evening.

6/10 Okay

AA

Liked: Cleanliness
Disliked: Room comfort
Very Average hotel with excellent resort features
Overall, my wife and I gave this a grade of C+. The pros were: excellent resort features and activities, beautiful pool and slides, wide variety of excellent food options (all-inclusive), amazing access to the beach, very nice lobby. The cons were: room quality (shabby furniture and carpet, air-conditioning didn't work well, odd smell from the bathroom, minimal towels given, iron not available), staff were not friendly despite being relatively competent, and you cannot tell that you are in Turkey (it feels like you are at a Russian resort). This hotel is not a US-level 5-star hotel. It has 4-star all-inclusive and recreational features, and 1-star room quality.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was nicely decorated. The bathroom had a square shaped bath/shower which we thoroughly enjoyed. Every room had a vintage point that if you stand in it you had a partial view of the sea and the forest located behind the hotel. If you don't stand in that point your view is the other wing of the hotel. I was happy with the friendliness of the hotel staff.

10/10 Excellent

Christa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Uns hat alles sehr gut gefallen. Die Angestellten sind sehr nett und hilfsbereit, die Zimmer sehr sauber und das Essen sehr gut.
Stayed 7 nights in Jun 2022

8/10 Good

Aleksei

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Все хорошо, но отель на один раз.
Отель безусловно хороший. Вкусная еда, хорошее обслуживание, бывало пару неудобных моментов, но в целом отель старается сгладить впечатление. Отдельная кондитерская, детский клуб на твёрдую 5. Красивая ухоженная территория, все сотрудники отеля реально стараются, везде где готовят еду, постоянно ходит шеф и бдит процесс. Есть нюансы, из-за которых именно в этот отель, я бы не вернулся. В пивном доме, обещанный гиннес на азоте наливали один раз только, остальные дни говорили что он закончился. По факту обман получился, не очень прикольно понимать что ассортимент, искусственно расширен. Эфес конечно вам нальют хоть когда и в любых количествах))) Пляж очень маленький, заход в море не побоюсь слова отвратительный , пару метров и обрыв. С детьми только в бассейн. Аквапарк небольшой, но если ребёнок не старше 10-12 лет, то радость от катания будет) Сама территория отеля, очень компактная. Погулять особо негде. Если для вас мои минусы несущественны, то определено рекомендую.
Stayed 6 nights in Sep 2020

10/10 Excellent

remzi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2019

10/10 Excellent

Ismail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Degerlendirme
Süperdi teşekkürler
Stayed 3 nights in Apr 2019

8/10 Good

BASEM, جميل وحيوي بعيد قليل عن منطقة فيس غال

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
اقامة جميلة
الاقامة ممتعة
Stayed 3 nights in Apr 2019

6/10 Okay

Verified traveller

Op de fotos zijn alles heel mooi gemaakt dan het is ! Geen behulpzame persooneel, werd niet uitgelegd over waar het buffer restaurant is enz we gingen inchecken voor de rest moesten we alles zelf uitzoeken .
Stayed 3 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel that allows for a good culinary experience.
Stayed 6 nights in Jul 2017

10/10 Excellent

curlycurl, switzerland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect familyhotel
I have been in a lot of hotels but this one beats them all. The food, the cleanness, the friendly stuff etc... the only thing I did not like is, the animation was made only for the russian guest. When I go somewhere I want to hear the music of this country, I want to see their culturedances etc and not every single night russian ballettdancer. But beside that everything was perfect
Stayed 7 nights in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Belek'in en iyi mutfağı
Otel personelinin ilgisi ve yemekler harika idi. Belek'in en iyi mutfağına sahip, eviniz lezzetinde tatlar ile buluşabileceğiniz bir mekan. Teşekkürler...
Stayed 3 nights in Aug 2017

8/10 Good

Ümit, Köln

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nettes Hotel, update kostenlos, nettes Personal
Hotel ist nett und angenehm, Personal sehr zuvor kommend, Essen könnte qualitativer sein und mehr Auswahl haben Kidsclub gute Idee, allerdings zu weit abseits
Stayed 11 nights in Jul 2017

8/10 Good

Ceyhan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Papillon Zeugma yeniden görüşmek dileğiyle...
Otelde Temmuz sonunda bir hafta konakladık, genel anlamda iyiydi, beğendik...Papillon çalışanlarına teşekkür ederiz. Restoranlarda bazı çalışanların özel ilgisi takdire şayan...Özellikle Emel hanımın güler yüzü farkını gösteriyor, teşekkür ederiz ilgisine...Bulunduğumuz dönemde, oteldeki bazı Arap misafirler çevreyi çok rahatsız ettiler, havuz başında sabahtan akşama kadar nargile içmek nedir anlamıyorum. Çocukların da bulunduğu havuzların kenarında sigara ve nargile içilmesinin engellenmesi için otelin gerekli tedbirleri alması gerekir...
Stayed 6 nights in Jul 2017

8/10 Good

GÖKSEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
papillon zeugma
otelin mimarisi güzel.aquaparkın ve çocuk klubünün otele uzak olması dezavantaj.yemekhanede yemekler lezzet olarak düşük.ama fast food sokağı yapmışlar.sürekli açık olmasından dolayı uzun kuyruk oluşturmuyor.Bayram dolayısıyla türk sokağı kuruldu.türk yemekleri gayet güzeldi.Animasyonlar yeterliydi.
Stayed 3 nights in Jun 2017

6/10 Okay

Verified traveller

Disliked: Cleanliness
Farniente pour tourisme de masse
Je ne vais pas tourner autour du pot, ici c'est l'usine à tourisme pour russes, turcs et allemands et quelques anglais. Un point à souligner, ce sont les conventions de professionnels qui ont eu lieu tous les jours. Certainement ceux qui font vivre l'établissement et la famille qui demeure à la tête des 3 hôtels de la chaîne. Si on ne les voient pas trop la journée... ils bossent eux !! Le soir c'est la cohue mais respectueux toutefois. C'ést la seconde fois en 2 ans que nous venions dans la région d'Antalya. Malgré un tourisme un peu en berne, les professionnels de voyage organisé s'y affèrent toujours pour le plus grand plaisir de la clientèle ciblée. Nous avions pris le vol sec et l'hôtel à part afin de ne pas être noyé dans ses flots effervescents. Si la barrière de la langue est un détail, vous devrez jongler entre l'allemand, le russe et le turc pour pouvoir se faire comprendre ... même pour un café (PI, nous sommes bilingues Français - anglais/espagnol) !! L'hôtel est bien tenu dans l'ensemble (plage et piscine irréprochable). La restauration demeure variée mais c'est vraiment la cantine au buffet (avec le savoir vivre de la clientèle russe). Un bon plan qui aurait pu être salutaire ce sont les restaurants à thème. Pour 10€ par personne vous avez un festin au calme, servi à l'assiette boissons incluses !! Sauf que .... pendant 1 semaine, seul le restaurant de spécialités de poissons faute d'affluence semble-t-il ! L'animation est très agréable. Hotel axé famille.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Mustafa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Güleryüzlü personel, Temizlik ve hijyen,
Öncelikle papillon ailesine gerçekten teşekkür etmek isterim, harika bir tatil yaşattıkları için,giriş işlemleri ve bilgilendirme konusunda gayet açıklayıcı ,her zaman güleryüzlü ve ilgili personel,oda konforu genişliği ve temizliği harika, mükemmel hizmet var ,havuzların sürekli tertemiz olması, kahvaltı seçeneği çeşitliliği ve lezzetli yemekleri ile gerçekten tartışmasız mükemmel otel herkese tavsiye ederim.

2/10 Terrible

Gezin

Disliked: Staff & service, room comfort
Verschrikkelijk!
Zeer onbeleefde personeel. Absoluut geen service of bediening. Geen 5 sterren waard.

10/10 Excellent

Cenk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muhteşem otel
Herşeyiyle muhteşem, sadece mini bar günlük doldurulmadı.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kongre varsa asla!..
Malesef konaklamanın 2 gününe kongre denk geldi, hele ki devlet kongresi, kongre varsa asla gitmenizi tavsiye etmem. Kongre sonrasında hem personel rahatladı, hem hizmet kalitesi yükseldi ve de tabi ki misafir kalitesi de iyi yönde çok fark etti.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Et fantastisk hotel
Vi tilbragte en uge på hotellet, og det indfriede alle forventninger og lidt til.... billederne af hotellet svarer til virkeligheden, idet det er i flot stand. Personalet var meget venlige og altid imødekommende, så hvis man trænger til at slappe er det et dejligt sted. Fantastisk poolområde, og området er meget kompakt, så man skal ikke gå flere km for at komme fra den ene facilitet til den næste.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Harika
oda konforu ve temizliği harika personel on numara hizmet mükemmel . yüzmeyi bilmeyenler için deniz sığ değil onun dışında her şey mükemmel

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
okay hotel. men det langværk fra Antlaya.hotel er kun god til famille .

8/10 Good

yosef m a

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
جميل بكل شي

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

LEVENT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
temiz ve kaliteli
harika bir tatil yasattiklari için papillon ailesine teşekkürler yemekleri lezzetli, odaları geniş ve temiz, personel herzaman güleryüzlü ve ilgili, havuz ve deniz cok güzel,aquaparkı her yaşa hitap edecek kadar büyük

8/10 Good

yosef m a

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ممتاز
جميل

8/10 Good

tuncay, sweden/stockholm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fin hotell bra mat bra personal nära stranden hotell rummet jätte ren