The support staff was quite friendly and kind, though, the main staff was unyielding. The breakfast buffet was stark with stale food. None of the staff took health and safety precautions such as wearing masks or gloves when serving food. In a critical time, such as this pandemic, this is poor hygiene. Finally, the turnover service in the room was careless, and it was obvious the bedsheets weren't fresh along with the bath towels.