Standard Double Room
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Reviews of Marya Hotel

3 out of 5
Marya Hotel
Jinnah Avenue Kirkpinar Sokak No: 21, Ankara, Ankara

Reviews

6.0
Rating 10 - Excellent. 1 out of 10 reviews" "
Rating 8 - Good. 2 out of 10 reviews" "
Rating 6 - Okay. 4 out of 10 reviews" "
Rating 4 - Poor. 2 out of 10 reviews" "
Rating 2 - Terrible. 1 out of 10 reviews" "

6.2/10

Cleanliness

7.0/10

Staff & service

5.6/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveller

Disliked: Staff & service
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Nice hotel friendly staff
It was for one night, but it was good and people are friendly and professional
Stayed 1 night in Feb 2018

4/10 Poor

say, canada

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible!
Booked a non smoke room. Ended up smoke room that smells cigarette heavily. Asked for non smoke room hotel told me that there is only one left with no heating. Ankara is a cold city without heating I can't sleep. So stayed where I was. In room no water to drink beside that mini bar was empty. No iron even though it was stated there is one. Staff was God respectful and kind. Breakfast was good .open buffet. Eggs, coffee, tea, 5 kinds of cheese and jam etc.

6/10 Okay

Verified traveller

not bad
over all is ok, but nobody speak English I had hard time to communicate ,the internet was disconnect all the time , the people were nice & friendly, over all not bad....

2/10 Terrible

Mourad, montreal, qc

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
World Wide Worst
Staying in this hotel is painful. I was there for 5 nights for visa purposes as this hotel is close to a series of embassy in Ankara. My biggest complaint is the staff which are careless and dont speak a word other than Turkish. As far as I am concerned, this is hotel where foreigners are most likely to be present. Imagine any situation or questions you have during your stay or at check in: where is breakfast? The AC is not working? Is there any restaurant open close by? Where is downtown? What's the code for internet? Well you better have your patience as each one of them IF answered might take a good 10-15 minutes. I'm trilingual and I dont work in a touristic environment. I;m from Quebec where you will always get service in several languages in hotels/restaurants. Coming here and have the not understand that I want to extend for 3 nights as it is a challenge for them to understand the word "3" is beyond believe. I'll stop there for the staff as I could carry on for 3000 words on that issue. Beds are terrible, waking up each morning with my back aching is reality over there. Breakfast is insalubre, they just cover the food in "saran wrap" and unwrap it next morning right off the buffet table. Restaurant is always empty for lunch and dinner, one night I ask for a burger as it was the only thing I could get them to understand from the menu only to find that the answer was "no burger" followed by "burger problem". Back at square 1.

6/10 Okay

Sirous Salami, Canada

Disliked: Room comfort
Overall : Good

10/10 Excellent

Graham Hutton, Didim, Turkey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
close to where we had to visit
The staff were very friendly and helpful the location was very good the hotel really warm with central heating for this time of year (winter) the food was excellent with plenty to choose from the menu and there was a great range of food for the buffet breakfast. I will certainly recommend this hotel.

6/10 Okay

cihan

günübirlik için iyi
ortalama bir otel, günübirlik kalinabilir
Stayed 1 night in Apr 2019

6/10 Okay

serpil

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort