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Reviews of Hampton Inn & Suites Seneca-Clemson Area

2.5 out of 5
Hampton Inn & Suites Seneca-Clemson Area
1011 East North 1st Street, Seneca, SC

Reviews

9.4

Exceptional

Rating 10 - Excellent. 395 out of 511 reviews" "
Rating 8 - Good. 82 out of 511 reviews" "
Rating 6 - Okay. 16 out of 511 reviews" "
Rating 4 - Poor. 8 out of 511 reviews" "
Rating 2 - Terrible. 10 out of 511 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Front desk was very helpful. Rooms clean. Some reviews indicated the beds were uncomfortable. They are on the “firm” side but then that’s my preference. Many options for breakfast.
Stayed 1 night in Apr 2024

10/10 Excellent

Dori

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice clean hotel with a great breakfast. Would definitely stay there again while we were visiting clemson university.
Stayed 1 night in Apr 2024

10/10 Excellent

Jane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very nice and accommodating. The rooms were very clean
Stayed 1 night in Apr 2024

10/10 Excellent

LaJuan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

6/10 Okay

Kristi

Liked: Cleanliness
Stayed 1 night in Feb 2024

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The trip was very nice. The weather, the people, the experiences.
Stayed 3 nights in Mar 2024

10/10 Excellent

Young

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, I did not have any problems, great place, great location.
Stayed 1 night in Mar 2024

10/10 Excellent

Michele, Napa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very handy easy location to get to
Stayed 1 night in Mar 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed here before and knew it was a nice place so we booked it again
Stayed 1 night in Feb 2024

8/10 Good

Christina

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Great location close to shopping and major roads. Very friendly and helpful desk staff. Housekeeping wasn’t great- hair in shower and a half used bottle of shower gel.
Stayed 3 nights in Feb 2024

10/10 Excellent

David

Stayed 1 night in Feb 2024

10/10 Excellent

Jeff

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time back in several. Check in was great. Very nice employees that we saw.
Stayed 1 night in Feb 2024

6/10 Okay

Colleen

Liked: Property conditions & facilities
Staff was not overly friendly. We were not even offered water - we had to buy water
Stayed 1 night in Feb 2024

10/10 Excellent

Christin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Brett

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The stay was a mixed bag. Everything was great except for the bed. It was the hardest bed we’ve ever experienced. We didn’t sleep either night we were there. Very disappointed.
Stayed 2 nights in Jan 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Jennifer

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Aimee &, Indian Land

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Doreen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

John

Stayed 5 nights in Sep 2023

10/10 Excellent

Travis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Julie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean, and the hotel staff was very nice. I especially appreciate the comfortable bed.
Stayed 2 nights in Sep 2023

10/10 Excellent

AnnMarie

Liked: Cleanliness, staff & service, property conditions & facilities
Pet friendly and clean!
Stayed 1 night in Aug 2023

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay in Seneca at the Hampton. We highly recommend it to others that are thinking about it. Our room was very clean. The beds had several soft pillows on them which we like for sleeping. The dip in the pool was refreshing and clean. You won't be disappointed with choosing this hotel. We chose Seneca because the hotels in Clemson were just too expensive. And it's only like a 10-15 minute car drive to Clemson.
Stayed 3 nights in Aug 2023

2/10 Terrible

Stephanie

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Never Again!
I found on the first night that the tub did not drain when showering, which made for a less than desirable experience after traveling all day. I alerted the front desk immediately and was told that someone would be by at 7:45am the next day to take care of it. After 3 follow-ups the next morning, maintenance finally showed up at 11am, which completely ruined my plans for the day as I couldn't start getting ready to leave until then. Follow-ups had to be done at the front desk because the room phone also didn't work. Additionally, the room door was almost impossible to open and required quite a bit of force to get into the room each time. I will never stay at this Hampton again. The customer service sucked!
Stayed 3 nights in Aug 2023

10/10 Excellent

Racquel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

Caroline

Stayed 1 night in Aug 2023

8/10 Good

Jeffery

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, easy place to stay when visiting Clemson. Only complaint was running toilet but fixable.
Stayed 1 night in Aug 2023

2/10 Terrible

Kenneth

There were 2 spiders in our room, one under the covers when we pulled it back! There was hair on the dresser and a used tissue under the desk. For Hilton, this was pretty poor on cleanliness. I won’t be staying here again.
Stayed 1 night in Aug 2023

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Horrible Smell
We stayed here night before drop off of my Clemson freshman. We stayed on the 4th floor. Immediately upon opening the door we were hit by an overpowering stench, somewhere between wet dog and rotten hay mixed with stale cigarette smoke. Our eyed watered and we had family members sneezing and coughing. Contacted front desk who came upstairs to check and acknowledged that our room did smell terrible, but not as badly as the room on our floor that had called just previously go our call. She said the other room would just have to “deal with it” but that she would try and get us a new room since we were having an allergic reaction. She then called back to say there were no empty rooms and that she would let management know. We could not switch hotels since everything local was booked due to move-in. Went to walmart to purchase air freshener, but it could not touch the stench. When we returned from the store, several other families on our floor were gathered by the elevators discussing the smell in their rooms. We will definitely look for different accommodations on return trips to the area.
Stayed 1 night in Aug 2023

10/10 Excellent

Terri and Richard

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice and comfortable
Stayed 1 night in Aug 2023

10/10 Excellent

William

Stayed 1 night in Aug 2023

10/10 Excellent

Melissa, Coal Valley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Frederick

Stayed 1 night in Jul 2023

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the pool wasn't open. fans blowing in all the halls
Stayed 1 night in Jul 2023

10/10 Excellent

michelle

Stayed 1 night in Jul 2023

6/10 Okay

Ed

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Pool closed by health department. A leak or some water problem reulted in servepro drying equipment in halls noidy smell. not good
Stayed 1 night in Jul 2023

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

8/10 Good

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property was very clean & safe looking
Stayed 3 nights in Jun 2023

10/10 Excellent

Michael

Stayed 1 night in Jun 2023

10/10 Excellent

Valiere

Stayed 2 nights in May 2023

10/10 Excellent

Constance

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly and the rooms were clean. The only issue was that the pool was closed when we first got there because a decorative wall was leaning and deemed a hazard, but the wall was nowhere near the pool and not leaning in a direction that would endanger anyone. It was taken care of in a couple hours, though, so that was good. Overall, I would stay here again and I would recommend it to friends.
Stayed 2 nights in Jun 2023

8/10 Good

Donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Beds were uncomfortable. Friendly service and clean hotel.
Stayed 4 nights in Jun 2023

8/10 Good

Shawn

Stayed 1 night in Jun 2023

8/10 Good

Cindy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Glenn

Stayed 2 nights in May 2023