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Reviews of Clarion Suites Anchorage Downtown

2.5 out of 5
Clarion Suites Anchorage Downtown
1110 W 8th Avenue, Anchorage, AK

Reviews

7.6

Good

Rating 10 - Excellent. 343 out of 1002 reviews" "
Rating 8 - Good. 332 out of 1002 reviews" "
Rating 6 - Okay. 145 out of 1002 reviews" "
Rating 4 - Poor. 94 out of 1002 reviews" "
Rating 2 - Terrible. 88 out of 1002 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Smilla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Morgan

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Convient location. Can walk to downtown or an easy drive. Staff was friendly and rooms are clean. Right across from a park. Seems fairly quiet
Stayed 1 night in Mar 2024
Response from Guest Services Supervisor on Mar 5, 2024
Hello Morgan, thank you for taking the time to share your experience about your recent stay with us. We are happy to hear you had a wonderful stay and you found out location satisfactory to your needs. We are also glad to hear you also enjoyed our friendly staff. We look forward to welcoming you back to our hotel in the future.

8/10 Good

Dana

Stayed 4 nights in Feb 2024
Response from Guest Services Supervisor on Mar 6, 2024
Hello Dana, thank you for taking the time to share your experience about your recent stay. We are happy to hear you had a wonderful stay with us. We look forward to welcoming you back to our hotel in the future.

10/10 Excellent

Zarije

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from General Manager on Mar 3, 2024
Thank you for your feedback. We hope to host you again in the near future!

8/10 Good

Rick

Liked: Amenities
It was nice
Stayed 2 nights in Feb 2024
Response from Guest Services Supervisor on Feb 6, 2024
Hello Rick, thank you for taking the time to share your experience about your stay with us. We are happy to hear you had a wonderful stay. We look forward to welcoming you back to our hotel in the future.

8/10 Good

Jackson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Guest Services Supervisor on Feb 4, 2024
Hello Jackson, thank you for taking the time to share your experience about your recent stay. We are pleased to hear you had a great stay. We look forward to welcoming you back to our hotel in the future.

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Guest Services Supervisor on Feb 16, 2024
Hello Katherine, thank you for taking the time to share your experience. We are pleased to hear you had a wonderful stay with us. We look forward to welcoming you back to our hotel in the future.

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Guest Services Supervisor on Jan 30, 2024
Hello Arthur, thank you for taking the time to share your experience about your recent stay with us. We are pleased to hear you had a great stay. We look forward to welcoming you back to our hotel in the future.

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Guest Services Supervisor on Jan 30, 2024
Hello Arthur, thank you for taking the time to share your experience about your recent stay with us. We are pleased to hear you had a great stay. We look forward to welcoming you back to our hotel in the future.

6/10 Okay

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a good mid level hotel!
Stayed 2 nights in Dec 2023
Response from Guest Services Supervisor on Jan 31, 2024
Hello Dennis, thank you for taking the time to share your experience about your recent stay with us. We are happy to hear you had a good stay. We look forward to welcoming you back to our hotel in the future.

8/10 Good

Kevin

Business traveller
So I understand the motel is a little older and could use a little more cleaning. But I love the location, excellent customer service, great, hostess in the dining facility, and the bed was excellent. I would certainly stay here again.
Stayed 1 night in Jan 2024
Response from Guest Services Supervisor on Jan 31, 2024
Hello Kevin, thank you for taking the time to share your experience about your recent stay with us. We are pleased to hear you had a wonderful stay and that you found our location suitable to your needs and enjoyed the great customer service from our staff. We are happy to share with you that in the near future we will undergo renovations to the guest rooms. We hope to welcome you back in the near future.

10/10 Excellent

Shavique

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Guest Services Supervisor on Jan 30, 2024
Hello Shavique, thank you for taking the time to share your experience about your recent stay with us. We are pleased to hear you had a great stay. We look forward to welcoming you back to our hotel in the future.

2/10 Terrible

Amber

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room was absolutely filthy, there were tears in the furniture as well.
Stayed 2 nights in Jan 2024
Response from Guest Services Supervisor on Feb 13, 2024
Hello Amber, thank you for taking the time to share your experience. We are sincerely sorry to hear we did not provide you the excellent service during your stay. We strive to provide excellent services everyday, to every guest. We would like to share with you in the future we will undergo renovations to the guest rooms. If there is anything I can do for you at this time, please contact me direct at the phone number or email address below. We hope to properly host you in the future.

8/10 Good

Robert

Stayed 5 nights in Nov 2023
Response from Guest Services Supervisor on Jan 31, 2024
Hello Robert, thank you for taking the time to share your experience about your recent stay. We are happy to hear you had a wonderful stay. We look forward to welcoming you back to our hotel in the future.

10/10 Excellent

Billy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Guest Services Supervisor on Feb 4, 2024
Hello Billy, thank you for taking the time to share your experience about your stay. We are pleased to hear you had a wonderful stay. We look forward to welcoming you back to our hotel in the future.

8/10 Good

Petra

Liked: Staff & service
Stayed 1 night in Jan 2024
Response from Guest Services Supervisor on Feb 4, 2024
Hello Petra, thank you for taking the time to share your experience about your stay. We are pleased to hear you had a wonderful stay. We look forward to welcoming you back to our hotel in the future.

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Guest Services Supervisor on Feb 4, 2024
Hello Arthur, thank you for taking the time to share your experience about your stay. We are pleased to hear you had a wonderful stay. We look forward to welcoming you back to our hotel in the future.

6/10 Okay

Harry

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
Stayed 7 nights in Dec 2023
Response from Guest Services Supervisor on Feb 13, 2024
Hello Harry, thank you for taking the time to share your experience. We are sincerely sorry to hear you did not have a great stay. We strive to provide excellent services to every guest, every day. If there is anything I can do for you at this time, please contact me direct at the email address or phone number below.

10/10 Excellent

Dominic M

Stayed 1 night in Jan 2024
Response from Guest Services Supervisor on Jan 30, 2024
Hello Dominic, thank you for taking the time to share your experience about your recent stay with us. We are pleased to hear you had a great stay. We look forward to welcoming you back to our hotel in the future.

6/10 Okay

Mark

Disliked: Cleanliness
Stayed 3 nights in Dec 2023
Response from Guest Services Supervisor on Feb 13, 2024
Hello Mark, thank you for taking the time to share your experience. We are sincerely sorry to hear you did not have a great stay. We strive to provide excellent services to every guest, every day. If there is anything I can do for you at this time, please contact me direct at the email address or phone number below.

10/10 Excellent

Taylor

Liked: Property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Guest Services Supervisor on Feb 4, 2024
Hello Taylor, thank you for taking the time to share your experience about your stay. We are pleased to hear you had a wonderful stay. We look forward to welcoming you back to our hotel in the future.

8/10 Good

Park

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023
Response from Guest Services Supervisor on Feb 4, 2024
Hello Park, thank you for taking the time to share your experience about your stay. We are pleased to hear you had a wonderful stay. We look forward to welcoming you back to our hotel in the future.

8/10 Good

alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
welcoming Staff and Well kept rooms.
Stayed 2 nights in Dec 2023
Response from Guest Services Supervisor on Feb 13, 2024
Hello Alexander, thank you for taking the time to share your experience. We are pleased to hear you had a great stay and you found our staff to be welcoming during your stay. We look forward to welcoming you back to our hotel in the future.

10/10 Excellent

Ioimata, Beulaville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe
Stayed 5 nights in Dec 2023
Response from Guest Services Supervisor on Feb 4, 2024
Hello Loimata, thank you for taking the time to share your experience about your stay. We are pleased to hear you had a wonderful stay. We look forward to welcoming you back to our hotel in the future.

8/10 Good

Joan, Juneau

Stayed 3 nights in Dec 2023
Response from Guest Services Supervisor on Feb 4, 2024
Hello Joan, thank you for taking the time to share your experience about your stay. We are pleased to hear you had a wonderful stay. We look forward to welcoming you back to our hotel in the future.

8/10 Good

Helen

Travelled with family
Liked: Amenities
The soda in room 118 has holes torn in it. Otherwise. We had a nice stay
Stayed 1 night in Dec 2023
Response from Guest Services Supervisor on Feb 13, 2024
Hello Helen, thank you for taking the time to share your experience. We are pleased to hear you had a wonderful stay. We would like to share with you that in the near future we will undergo renovations to the guest rooms. We look forward to welcoming you back to our hotel in the future.

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Guest Services Supervisor on Feb 4, 2024
Hello Randall, thank you for taking the time to share your experience about your stay. We are pleased to hear you had a wonderful stay. We look forward to welcoming you back to our hotel in the future.

8/10 Good

Raul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a walking distance and a convenient to where you want to go in this downtown area and affordable to stay too, the hotel receptionist are warm and kind.
Stayed 1 night in Dec 2023
Response from Guest Services Supervisor on Feb 13, 2024
Hello Raul, thank you for taking the time to share your experience. We are pleased to hear you had a great stay and found our location suitable during your stay. We are also happy to hear our front desk staff were welcoming and kind. We look forward to welcoming you back to our hotel in the future.

10/10 Excellent

Arthur

Stayed 1 night in Dec 2023
Response from Guest Services Supervisor on Feb 4, 2024
Hello Arthur, thank you for taking the time to share your experience about your stay. We are pleased to hear you had a wonderful stay. We look forward to welcoming you back to our hotel in the future.

2/10 Terrible

Johnny

Stayed 2 nights in Dec 2023
Response from Guest Services Supervisor on Feb 13, 2024
Hello Johnny, thank you for taking the time to share your experience. We are sincerely sorry to hear you did not have a great stay. We strive to provide excellent services to every guest, every day. If there is anything I can do for you at this time, please contact me direct at the email address or phone number below.

8/10 Good

Theresa

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Guest Services Supervisor on Feb 4, 2024
Hello Theresa, thank you for taking the time to share your experience about your stay. We are pleased to hear you had a wonderful stay. We look forward to welcoming you back to our hotel in the future.

10/10 Excellent

Robert

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2023
Response from Guest Services Supervisor on Feb 4, 2024
Hello Robert, thank you for taking the time to share your experience about your stay. We are pleased to hear you had a wonderful stay. We look forward to welcoming you back to our hotel in the future.

6/10 Okay

Cybil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always enjoy staying at the Clarion. The last few times I have had some problems,but the staff was able to rectify the situation. The staff is always friendly and there to answer any questions that may arises.
Stayed 1 night in Dec 2023

8/10 Good

kevin

Stayed 2 nights in Dec 2023
Response from Guest Services Supervisor on Jan 31, 2024
Hello Kevin, thank you for taking the time to share your experience. We are pleased to hear you had a great stay. We look forward to welcoming you back to our hotel in the near future.

8/10 Good

Laura

Stayed 2 nights in Dec 2023
Response from Guest Services Supervisor on Feb 4, 2024
Hello Laura, thank you for taking the time to share your experience about your stay. We are pleased to hear you had a wonderful stay. We look forward to welcoming you back to our hotel in the future.

10/10 Excellent

David A

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Dec 2023
Response from Guest Services Supervisor on Feb 4, 2024
Hello David, thank you for taking the time to share your experience about your stay. We are happy to hear you enjoyed your stay with us. We look forward to welcoming you back to our hotel in the future.

8/10 Good

Valerie

Stayed 2 nights in Dec 2023
Response from Guest Services Supervisor on Feb 4, 2024
Hello Valerie, thank you for taking the time to share your experience about your stay. We are pleased to hear you had a wonderful stay. We look forward to welcoming you back to our hotel in the future.

10/10 Excellent

Max

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the stay and have continental breakfast every morning
Stayed 3 nights in Dec 2023
Response from Guest Services Supervisor on Feb 4, 2024
Hello Max, thank you for taking the time to share your experience about your stay with us. We are pleased to hear you had a great stay and enjoyed our continental breakfast. We look forward to welcoming you back to our hotel in the future.

4/10 Poor

Virva

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Guest Services Supervisor on Feb 4, 2024
Hello Virva, thank you for taking the time to share your experience about your stay. We are sincerely sorry to hear you did not enjoyed your stay. We strive to provide excellent service to every guest, everyday. If there is anything I can do for you at this time, please contact me direct at the email address or phone number below. We hope to properly host you in the future.

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you good breakfast !
Stayed 2 nights in Dec 2023
Response from Guest Services Supervisor on Feb 4, 2024
Hello Elizabeth, thank you for taking the time to share your experience. We are pleased to hear you had a great stay and enjoyed our continental breakfast. We look forward to welcoming you back to our hotel in the future.

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Guest Services Supervisor on Feb 4, 2024
Hello Arthur, thank you for taking the time to share your experience. We are pleased to hear you had a great stay. We look forward to welcoming you back to our hotel in the future.

8/10 Good

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Guest Services Supervisor on Feb 4, 2024
Hello Arthur, thank you for taking the time to share your experience about your stay. We are pleased to hear you had a great stay. We look forward to welcoming you back to our hotel in the future.

10/10 Excellent

River

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel
Stayed 2 nights in Nov 2023

2/10 Terrible

harold

Wasnt even able to get a refund even tho I havnt checked in yet
Stayed 1 night in Dec 2023

10/10 Excellent

Helen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the friendly employees, the convenience of shopping and parking, good start of the days with breakfast too!
Stayed 3 nights in Dec 2023
Response from Guest Services Supervisor on Dec 5, 2023
Hello Helen, thank you for taking the time to share your experience. We are pleased to hear you had a great stay and that you found our employees friendly. We are also happy to hear you found our location suitable to your needs during your stay. We look forward to welcoming you back to our hotel in the future.

6/10 Okay

Verified traveller

Travelled with family
Disliked: Property conditions & facilities, room comfort
Not a great stay.
The location is great but the hotel really needs works, it is pretty outdated and not very well kept. The carpet in the common areas were stained and dirty, I don't think they were vacuumed once in the 3 days we were there. On our first night there were some guests pounding and screaming in the hallway and even though it was pretty easy for the lobby staff to hear the turmoil, they didn't do anything about it.
Stayed 3 nights in Dec 2023
Response from Guest Services Supervisor on Dec 5, 2023
Hello, thank you for taking the time to share your experience about your recent stay. We are sincerely sorry to hear about the carpet in the common area, we strive to provide excellent service to every guest, everyday. We hope to welcome you back to our hotel in the future.

6/10 Okay

Lance

Stayed 1 night in Dec 2023
Response from Guest Services Supervisor on Feb 13, 2024
Hello Johnny, thank you for taking the time to share your experience. We are sincerely sorry to hear you did not have a great stay. We strive to provide excellent services to every guest, every day. If there is anything I can do for you at this time, please contact me direct at the email address or phone number below.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very dirty
Stayed 1 night in Dec 2023
Response from Guest Services Supervisor on Dec 5, 2023
Hello, thank you for taking the time to share your experience. We are sorry that we were not able to exceed your expectation during your stay with us. We strive to provide excellent service to every guest, everyday. If there is anything I can do for you at this time, please contact me direct at the phone number or email address below. We hope to welcome you back to our hotel in the future.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Guest Services Supervisor on Dec 5, 2023
Hello Thank you for taking the time to share your experience about your stay. We are sorry to hear you did not have a great stay. If there is anything I can do for you at this time, please contact me direct at the phone number or email address below. We hope to welcome you back to our hotel in the future.

8/10 Good

Sally J

Liked: Cleanliness, staff & service, amenities
Your staff was excellent. Location was great for where I needed to go. Just needs a little revamping carpet needs to be replaced. I will definitely stay there again.
Stayed 8 nights in Nov 2023
Response from Guest Services Supervisor on Nov 29, 2023
Hello Sally, thank you for taking the time to share your experience. We are pleased to hear you had a wonderful stay and that you enjoyed our excellent staff. We are pleased to share with you that in the near future we will undergo renovations to the guest rooms. We are also happy to hear that our location was suitable for you during your stay. We look forward to welcoming you back to our hotel in the future.