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Reviews of Eden Roc Inn & Suites

2 out of 5
Eden Roc Inn & Suites
1830 S. West Street, Anaheim, CA

Reviews

7.8

Good

Rating 10 - Excellent. 420 out of 1005 reviews" "
Rating 8 - Good. 264 out of 1005 reviews" "
Rating 6 - Okay. 160 out of 1005 reviews" "
Rating 4 - Poor. 76 out of 1005 reviews" "
Rating 2 - Terrible. 85 out of 1005 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second time coming here the price was great and down the street from everything will come back again soon for another vacation
Stayed 2 nights in Mar 2024

6/10 Okay

Tiffany

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed at this property prior & loved it. Although it’s been 6yrs later, this time around I wasn’t too fond of how clean the inside was (could’ve been more thorough) We stayed in the 1st floor (2 floors) could hear my upstairs neighbor walking around quite a bit & early too. Our room was by the office & could hear other guests as they were heading to their rooms. Staff is awesome.
Stayed 3 nights in Mar 2024

6/10 Okay

Brittianey

Travelled with family and small children
Liked: Cleanliness, staff & service
Would I stay at this hotel if it wasn't for Disney? No. Was it a bad hotel? No. Bit outdated the pipes definitely smell whenever you use the sink you could smell the pipes and it's pretty gross. The water took about 10 to 15 minutes to heat up which seemed pretty crazy but you still eventually get hot water. I will say that the staff was really nice and friendly, you do have to pay for parking. If they try to tell you that it's a 10-minute walk it's not a 10-minute walk. I booked this hotel purely on the fact that they told me it was a 10-minute walk it is definitely a 25-minute walk and if you are a slow Walker more time added. Overall not the worst but definitely clean. But I wouldn't stay again because of proximity.
Stayed 1 night in Mar 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

2/10 Terrible

Eduardo, Vallejo

Disliked: Property conditions & facilities
The blankets it’s dirty
Stayed 2 nights in Feb 2024

6/10 Okay

Christy, Boston

Stayed 2 nights in Feb 2024

6/10 Okay

Maureen

Travelled with partner
Liked: Cleanliness, staff & service
the employees are super nice and accommodating. one thing that we didn’t like the most was the noise, especially in the morning. it was a lot of construction or banging going around the hotel, it was hard for us to sleep. also the mirrors are slanted and we found a hair in one of the pillows.
Stayed 2 nights in Feb 2024

6/10 Okay

Julee

Travelled with family, Travelled with family and small children
Disliked: Amenities
It was okay room was big, there was left over tissue from whoever had the room last in the bed and towels didn’t seem to clean. I paid for earlier timing but my room wasn’t ready but they gave me a different room. The tv is super far away from the beds but other than that it seemed very quite and safe.
Stayed 1 night in Feb 2024

10/10 Excellent

Saprina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short distance to Disney….. clean…. Kind staff….. hidden gem
Stayed 2 nights in Feb 2024

10/10 Excellent

Renee

Travelled with family and small children
Liked: Cleanliness
I like that the room accommodates 6 people
Stayed 1 night in Jan 2024

10/10 Excellent

Fanis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
was AMAZING!
Stayed 2 nights in Jan 2024

10/10 Excellent

Joana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Jesus E, Hesperia

Stayed 1 night in Jan 2024

8/10 Good

Joy, Sacramento

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location to Disney at a reasonable price. Staff is very nice.
Stayed 1 night in Jan 2024

6/10 Okay

Meechai

Stayed 3 nights in Jan 2024

10/10 Excellent

Queen Beverly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Elisa

Stayed 1 night in Jan 2024

10/10 Excellent

Veronica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Anna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had one of the newer rooms. Clean and comfortable!
Stayed 2 nights in Dec 2023

10/10 Excellent

Geraldine

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and comfortable 😌
Stayed 1 night in Dec 2023

10/10 Excellent

Geraldine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, great services
Stayed 4 nights in Dec 2023

6/10 Okay

Derek

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Woke up to here and the people above us having sex, so thin walls
Stayed 3 nights in Dec 2023

8/10 Good

SEAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place for us.
The rooms were very clean. The room looked to have been recently refreshed. Parking was good and adding a day there was easy. Rooms were cold and not much for bedding. There is no breakfast. Great place for us as we drove in and parked in the morning. Went to Disneyland until midnight! Then checked in slept until 8, got ready and checked out. Perfect place for us.
Stayed 1 night in Dec 2023

10/10 Excellent

Rodolfo

Stayed 4 nights in Nov 2023

10/10 Excellent

McKenzie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Basic. Clean. Simple. Plain. Nothing fancy but nice.
Stayed 2 nights in Dec 2023

8/10 Good

Enoe

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023

10/10 Excellent

Sabrina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Dec 2023

10/10 Excellent

Jim

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Very noisy, the late night check ins were horrible
Stayed 1 night in Dec 2023

8/10 Good

Chase

Liked: Cleanliness
A bit out of the way in terms of walking. Good economic choice
Stayed 3 nights in Sep 2023

10/10 Excellent

LEROY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The constant music from the empty lot next door was annoying
Stayed 2 nights in Nov 2023

8/10 Good

Victoria

Stayed 4 nights in Nov 2023

8/10 Good

Darren

Travelled with family and small children
Liked: Cleanliness, staff & service
Spacious rooms. Clean. Very low frills - no gym, breakfast, pool, etc. Nothing like that. The purpose is to sleep here and walk to the Disney theme parks during the day - purpose accomplished perfectly, with clean, quiet, and relatively spacious rooms. The only thing wrong with the room was a slow drain. People should be aware that the Disneyland drive side is a longer walk to theme parks security screening / admission, since the route is through Downtown Disney (places on South Harbor Blvd on the other side of the theme parks have an advantage there). I would say the hotel is slightly above average for purpose.
Stayed 3 nights in Nov 2023

10/10 Excellent

Jhoanna

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying here absolutely no complaints! Perfect for a 1-2 night stay the drive is 7 minutes from Disney. I believe Brandon helped me each time I had a question he was so nice and helpful ! and checking in went smooth with his help! 11/10
Stayed 1 night in Nov 2023

6/10 Okay

Diana, San Diego

Stayed 3 nights in Nov 2023

8/10 Good

Kathy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Eden Roc is in an area that permits a fairly easy walk to downtown Disney. It was quiet, and the beds were comfortable. The coffee maker was old, and I believe it needs to be replaced. More towel racks and a storage area in the bathroom would be helpful since the sink is not in the same room, and the coffee maker shares the counter with the sink. It’s a bit cramped. Checkin was easy and staff was friendly. Not a bad experience.
Stayed 3 nights in Nov 2023

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2023

2/10 Terrible

Aidee

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recently renovated & spacious
First off the room we got was HUGE. It was very clean. Beds were comfortable & I’m quite picky. We had a room on the second floor with a perfect view of the Disneyland firework show. It was awesome! The only downside was that we didn’t receive clean towels or bedding during our stay (6 days) until we asked the last morning. my other family members rooms got clean sheets and clean towels every other day though so I’m sure it was just a mistake. I would recommend Eden roc, it was a comfortable walk to and from downtown Disney. Easy to park our rental car and just very convenient. The recently updated rooms were very nice. Thanks!
Stayed 6 nights in Oct 2023

10/10 Excellent

Shane

Stayed 1 night in Nov 2023

10/10 Excellent

Najeeb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Jose

Business traveller
did not expect a 2 star hotel
very expensive for a two star hotel
Stayed 5 nights in Oct 2023

2/10 Terrible

Kenneth

Stayed 3 nights in Oct 2023

4/10 Poor

Luis

Stayed 2 nights in Oct 2023

10/10 Excellent

Rey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It was clean! Front desk lady was very helpful and nice!
Stayed 1 night in Oct 2023

10/10 Excellent

Josh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel guest of the day for the first time
Stayed 1 night in Oct 2023

2/10 Terrible

Norma

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Images of hotel on website is nowhere near like the hotel itself. The make hotel look very nice but it’s not
Stayed 2 nights in Oct 2023

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fine experience.
Stayed 3 nights in Oct 2023

10/10 Excellent

Wilfredo

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff and conveniently located from Disney Land (15 Min walk)!
Stayed 4 nights in Oct 2023