Exterior

Reviews of Courtyard Anaheim Resort/Convention Center

3 out of 5
Courtyard Anaheim Resort/Convention Center
2045 South Harbor Blvd, Anaheim, CA

Reviews

8.8

Excellent

Rating 10 - Excellent. 586 out of 1001 reviews" "
Rating 8 - Good. 260 out of 1001 reviews" "
Rating 6 - Okay. 93 out of 1001 reviews" "
Rating 4 - Poor. 35 out of 1001 reviews" "
Rating 2 - Terrible. 27 out of 1001 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 4 nights in May 2024
Response from Customer Service on May 23, 2024
Christopher, thank you for your kind words! The team at Courtyard Anaheim Resort/Convention Center is delighted to hear you had a great stay. We hope to welcome you back soon!

10/10 Excellent

Nancy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Close to convention center
Stayed 1 night in May 2024
Response from Customer Service on May 20, 2024
Nancy, thank you for highlighting the convenient location of the Courtyard Anaheim Resort/Convention Center. We're delighted that it enhanced your stay. We hope to welcome you back soon!

10/10 Excellent

Andrea

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and offered great amenities like the pool, restaurant on site, free water/cookies. Also appreciated the decor and overall cleanliness of everything. Great for walking to ART for Disney or Ruths Chris for dinner. Overall fantastic hotel and will stay here again.
Stayed 2 nights in May 2024
Response from Customer Service on May 20, 2024
Andrea, thank you for sharing your wonderful experience at Courtyard Anaheim Resort/Convention Center. It is delightful to hear you enjoyed our amenities and found our location convenient for your Disney and dining plans. We're thrilled to know you appreciated the decor and overall cleanliness. We look forward to welcoming you back for another fantastic stay!

10/10 Excellent

Cesar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My go to stay when I visit Disneyland! Always wonderful!
Stayed 2 nights in May 2024
Response from Customer Service on May 16, 2024
Cesar, thank you for making the Courtyard Anaheim Resort/Convention Center your preferred choice when visiting Disneyland! The team members are delighted to hear that you consistently have wonderful stays with us. We're looking forward to welcoming you back soon!

10/10 Excellent

Tamilia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 3 nights in Mar 2024
Response from Customer Service on May 9, 2024
Tamilia, it's wonderful to hear that you enjoyed your stay at the Courtyard Anaheim Resort/Convention Center. We appreciate your feedback and look forward to your return.

10/10 Excellent

MANUEL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place near Disneyland easy parking
Stayed 1 night in May 2024
Response from Customer Service on May 8, 2024
Manuel, it's fantastic to hear that you appreciated Courtyard Anaheim Resort/Convention Center's proximity to Disneyland and found our parking convenient. We aim to provide an effortless experience for all our guests. We look forward to welcoming you back for another enjoyable stay.

10/10 Excellent

francisco xavier

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice
Stayed 2 nights in Apr 2024

8/10 Good

Roberta

Liked: Cleanliness, staff & service
The property was in good condition, however some rooms are upgraded and others are not. The refrigerator in the rooms has to be turned on every 2 hours which was a downer when going to Disneyland and traveling with a baby. The air conditioner would not stay on.
Stayed 2 nights in Apr 2024
Response from Customer Service on May 6, 2024
Roberta, we appreciate the feedback. It's wonderful to hear that you liked our property's condition. However, we regret to acknowledge that certain aspects like the room amenities didn't quite meet your expectations. Rest assured, we're exploring ways to enhance all of our room types to ensure guest satisfaction. For the convenience of our guests, we do have specific room features and we're always happy to assist to address any concern right away. We sincerely apologize if your experience with the air conditioning and refrigerator was less comfortable, and thank you for making us aware of this. It's feedback like yours that helps Courtyard Anaheim Resort/Convention Center improve. We hope you visit us again for an even better experience.

10/10 Excellent

Alejandro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and 20 minutes from Disneyland (walking)
Stayed 2 nights in Mar 2024
Response from Customer Service on May 3, 2024
Alejandro, thank you for highlighting your stay at Courtyard Anaheim Resort/Convention Center. We're pleased to hear that you appreciated our tidy accommodations and convenience to Disneyland. We hope to welcome you back soon.

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Customer Service on Apr 30, 2024
Mario, thank you for your excellent rating! It's uplifting to hear that you had a memorable experience at Courtyard Anaheim Resort/Convention Center. Our dedicated colleagues appreciate your support and look forward to welcoming you back on your next visit. Safe travels until then!

10/10 Excellent

Jennifer

Stayed 2 nights in Apr 2024
Response from Customer Service on May 17, 2024
Jennifer, the team at Courtyard Anaheim Resort/Convention Center is thrilled by your excellent rating! We're glad you enjoyed your stay and hope to welcome you back soon.

8/10 Good

Donna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place and very clean
Stayed 1 night in Apr 2024
Response from Customer Service on Apr 24, 2024
Donna, it's wonderful to hear that you found the Courtyard Anaheim Resort/Convention Center to be well-maintained. We strive to provide our guests with spotless accommodations and it seems we met this goal during your stay. Thank you for choosing us and we hope to have the pleasure of serving you again.

4/10 Poor

Artemio JR

Travelled with family and small children
Felt like they were being rude disrespectful
Stayed 1 night in Feb 2024
Response from Customer Service on Apr 22, 2024
Artemio JR, your experience is sincerely regrettable. Every guest should feel respected and welcomed, and it is disappointing to learn you felt otherwise. We will share your feedback with our team members as it helps us identify areas that could use improvement. We hope you give us another opportunity to host a better stay in the future.

8/10 Good

Zachariah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff and good service
Stayed 1 night in Apr 2024
Response from Customer Service on Apr 20, 2024
Zachariah, we're glad to hear you had a positive experience with our team members and services at Courtyard Anaheim Resort/Convention Center. We're committed to providing a high level of service and are pleased to know we met this standard during your stay. We hope to see you again in the future.

10/10 Excellent

Patricia, Phoenix

Business traveller
Liked: Staff & service, property conditions & facilities
This is a hidden gem with a restaurant and a Starbucks.
Stayed 1 night in Apr 2024
Response from Customer Service on Apr 17, 2024
Patricia, it's heartening to know you consider Courtyard Anaheim Resort/Convention Center an undiscovered treasure! We're thrilled you enjoyed our on-site dining options including the Starbucks. We can't wait to welcome you back for another delightful visit.

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Door on front side of the property could not be accessed from the outside.
Stayed 2 nights in Apr 2024
Response from Customer Service on Apr 16, 2024
Curtis, it's heartening to know you enjoyed your stay at Courtyard Anaheim Resort/Convention Center. We do appreciate your feedback regarding the entrance accessibility. Rest assured, our team is always available to assist with a more comfortable experience. With us, your comfort is always a priority. We hope to serve you again soon.

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is great about this place. Only thing I could wish for would be free breakfast.
Stayed 3 nights in Apr 2024
Response from Customer Service on Apr 16, 2024
Shawn, we're delighted to know you had an enjoyable stay at Courtyard Anaheim Resort/Convention Center. Your feedback regarding the breakfast option is noted. We typically charge for breakfast to maintain its quality and variety. We hope the rest of our facilities and services met your expectations and we look forward to welcoming you back soon.

8/10 Good

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Customer Service on Apr 5, 2024
Vanessa, thank you for taking the time to rate Courtyard Anaheim Resort/Convention Center. We're pleased to see your overall positive rating. If there's any other feedback that could help us improve our services, please feel free to share. We look forward to welcoming you back during your next visit.

10/10 Excellent

Cesar

Wonderful place to stay!
Stayed 2 nights in Apr 2024
Response from Customer Service on Apr 4, 2024
Cesar, we're thrilled you enjoyed your stay at the Courtyard Anaheim Resort/Convention Center! It's fantastic to hear you found our hotel to be a wonderful place. We're looking forward to welcoming you back soon for another fantastic experience.

8/10 Good

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Customer Service on Apr 2, 2024
Brendan, it's great to learn that you had a lovely experience at Courtyard Anaheim Resort/Convention Center. We hope to welcome you again soon for an even more enjoyable stay. Safe travels until then!

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay for Disneyland park trips
Stayed 2 nights in Mar 2024
Response from Customer Service on Apr 1, 2024
Pamela, it's terrific to hear that you found Courtyard Anaheim Resort/Convention Center to be an excellent option for visits to Disneyland park. We strive to offer convenience and comfort for all our guests making such trips. We hope to have the pleasure of your company during your next journey.

4/10 Poor

Jeremy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk was very accommodating during check in & check out.
Stayed 1 night in Mar 2024
Response from Customer Service on Mar 31, 2024
Jeremy, it's heartening to hear that our team members at the front desk provided you with helpful service during your check-in and check-out process. However, the concerns associated with your overall stay remain unknown to us. We encourage you to share more details so we can focus on any areas of improvement to ensure a more pleasant experience next time around.

10/10 Excellent

Joaquin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel. Rooms, staff, Starbucks, bar, pool
Stayed 3 nights in Mar 2024
Response from Customer Service on Mar 24, 2024
Joaquin, it's splendid to know that you had a great time at Courtyard Anaheim Resort/Convention Center. We're thrilled that the comfortable rooms and our in-house Starbucks made your visit enjoyable. Your appreciation for our pool and bar amenities is much appreciated, as is your compliment towards our colleagues. We earnestly look forward to welcoming you back!

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Jan 2024
Response from Customer Service on Mar 20, 2024
Lorena, it's splendid to hear you had an exceptional experience at Courtyard Anaheim Resort/Convention Center. Your support is greatly appreciated and we're excited for the opportunity to welcome you back in the future. Thanks for choosing us for your stay!

10/10 Excellent

Jovani

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Customer Service on Mar 20, 2024
Jovani, we sincerely appreciate you taking the time to rate your stay at Courtyard Anaheim Resort/Convention Center. We are delighted you had a memorable experience and look forward to welcoming you back in the future. Safe travels!

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Customer Service on Mar 17, 2024
Thank you for the great rating, Rebecca!We are always working very hard to provide a high-quality experience for all of our guests. It's excellent to hear that you had a lovely stay at Courtyard Anaheim Resort/Convention Center! We hope you plan on staying with us again soon!We're looking forward to your next visit!

10/10 Excellent

Laura

Stayed 3 nights in Dec 2023
Response from Customer Service on Mar 15, 2024
Laura, thank you for your fantastic rating! At Courtyard Anaheim Resort/Convention Center, it is our aim to ensure our guests have a memorable experience. We deeply value your feedback. We trust your visit was relaxing and enjoyable, and we hope to welcome you back soon.

10/10 Excellent

Chloe

Stayed 1 night in Mar 2024
Response from Customer Service on Apr 2, 2024
Thank you for the amazing rating, Chloe!We are very pleased to hear about the excellent stay we were able to share with you! It is always our highest priority to provide a satisfying experience for all of our guests. We hope you plan on staying at Courtyard Anaheim Resort/Convention Center soon!Thanks again for leaving your feedback!

8/10 Good

Aida

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2024
Response from Customer Service on Mar 11, 2024
Aida, it's wonderful to hear that you had a positive experience at Courtyard Anaheim Resort/Convention Center! We're grateful for your feedback and hope to welcome you back soon.

10/10 Excellent

Rui

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Mar 2024
Response from Customer Service on Mar 7, 2024
Thank you for the excellent rating, Rui!Our goal is to go above and beyond to ensure our guests have a memorable experience at Courtyard Anaheim Resort/Convention Center! We look forward to hosting you again soon.

10/10 Excellent

Gordon

Stayed 1 night in Mar 2024
Response from Customer Service on Mar 24, 2024
Thank you for the perfect rating, Gordon!We are very pleased to hear that you had a wonderful stay at Courtyard Anaheim Resort/Convention Center. Providing satisfying and comfortable stays is always what we strive for. We'd love to have you back again soon!Thanks again for the feedback!

10/10 Excellent

Andres

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Anaheim. Me and the homie went to Monday night Raw. Also the confortable beds and room was a good size room
Stayed 1 night in Feb 2024
Response from Customer Service on Feb 21, 2024
Andres, it's wonderful to hear that you enjoyed your stay at Courtyard Anaheim Resort/Convention Center. It seems our accommodation size and comfort of the beds met your expectations. Next time you're in town for Monday Night Raw, we're looking forward to welcoming you and your friend back. Safe travels.

10/10 Excellent

Aaron, Stevenson Ranch

Liked: Cleanliness, staff & service, property conditions & facilities
I really liked how low-key this hotel was. Incredible value, super clean, and the lobby and staff are so nice. Will stay again.
Stayed 1 night in Feb 2024
Response from Customer Service on Feb 21, 2024
Aaron, it's wonderful to hear your thoughts on the Courtyard Anaheim Resort/Convention Center. We're thrilled you appreciated the subtlety, exceptional worth, pristine cleanliness, and the welcoming nature of our lobby and team members. It was a pleasure hosting you and we eagerly await your next stay with us.

6/10 Okay

Alexia

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Feb 2024
Response from Customer Service on Feb 21, 2024
Thank you for the feedback, Alexia.We strive to share a pleasant experience with all of our guests. We do hope to see you again soon so we can share a more positive encounter with you.

8/10 Good

Eino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The parking was terrible. Other than that everything was great.
Stayed 1 night in Feb 2024
Response from Customer Service on Feb 20, 2024
Eino, thank you for your feedback. We are glad to hear that you found the overall experience at Courtyard Anaheim Resort/Convention Center to be great. We acknowledge that parking can sometimes present challenges and appreciate your understanding. We hope we will have another opportunity to welcome you back for a seamless stay.

10/10 Excellent

Michael

Travelled with partner
Liked: Staff & service, property conditions & facilities
Everything was great
Stayed 1 night in Feb 2024
Response from Customer Service on Feb 19, 2024
Michael, thank you for taking the time to share your experience at Courtyard Anaheim Resort/Convention Center. We're thrilled to hear that your stay was nothing short of exceptional. Our team is looking forward to providing you with another great experience on your next visit.

10/10 Excellent

martin

Stayed 1 night in Feb 2024
Response from Customer Service on Mar 21, 2024
Thanks for the perfect rating, Martin! We can't wait to see you again soon for another amazing experience at Courtyard Anaheim Resort/Convention Center. Have a great day!

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Customer Service on Feb 16, 2024
Michael, thank you for choosing to stay at the Courtyard Anaheim Resort/Convention Center and for your positive rating. We hope you enjoyed your visit and look forward to welcoming you back in the future.

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Customer Service on Feb 14, 2024
Taylor, it's wonderful to see your perfect score for Courtyard Anaheim Resort/Convention Center. We truly appreciate your vote of confidence and hope to welcome you back in the near future for another delightful stay.

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy Arrival. Parking was safe. Room was clean.
Stayed 1 night in Feb 2024
Response from Customer Service on Feb 13, 2024
Jennifer, we are thrilled to hear about your recent stay at Courtyard Anaheim Resort/Convention Center. It's great to know you found the parking secure and your room spotless. We look forward to welcoming you back in the near future for another seamless experience.

10/10 Excellent

Ashley

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Customer Service on Feb 13, 2024
Ashley, it's great to hear that you had a wonderful stay at the Courtyard Anaheim Resort/Convention Center. We truly appreciate your perfect rating. We're looking forward to the opportunity to welcome you back in the future.

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Customer Service on Feb 12, 2024
Mohammed, it's wonderful to see your top score for your stay at Courtyard Anaheim Resort/Convention Center. We trust every moment of your stay was enjoyable. Your feedback serves as a great encouragement to our team members and future guests. We eagerly anticipate your next visit with us.

10/10 Excellent

December

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay
Stayed 1 night in Feb 2024
Response from Customer Service on Feb 6, 2024
December, it's wonderful to know you enjoyed a pleasant stay at Courtyard Anaheim Resort/Convention Center. We value your feedback and hope to welcome you back in the future.

6/10 Okay

Zayna

Liked: Cleanliness
Disliked: Staff & service
Kids were running up and down the halls screaming at 6:30/7am. Housekeeping then knocked ONCE at 8:00am on checkout day and proceeded to try and open our room door but luckily we had the extra lock latch on the top of the door. We did not choose to have housekeeping and our checkout was not until 11am. There is no reason for housekeeping to try and get into our room at 8:00am.
Stayed 2 nights in Jan 2024
Response from Customer Service on Feb 4, 2024
Zayna, your comments highlight a situation that certainly seems frustrating. It's unfortunate that early morning disturbances impacted your stay and there were misunderstandings about your checkout time. Our team members' intentions are always to provide the best service to all guests and we regret any miscommunication. These points will certainly be addressed. Thank you for bringing these issues to our attention.

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Customer Service on Jan 31, 2024
Joseph, thank you for choosing Courtyard Anaheim Resort/Convention Center during your recent travels and for your high rating on Hotels.com. With no specific feedback, we hope this means you had a delightful stay. Looking forward to your next visit!

10/10 Excellent

Elisha

Stayed 3 nights in Jan 2024
Response from Customer Service on Mar 20, 2024
Thanks for sharing this perfect rating, Elisha!We're thrilled to hear you enjoyed your stay at Courtyard Anaheim Resort/Convention Center! It's our pleasure to accommodate you to the fullest extent. After all, your happiness is our top priority! We're already looking forward to your next visit!

8/10 Good

Jacqueline

Liked: Cleanliness, property conditions & facilities, room comfort
Good stay.
Our stay was nice. Room was clean and comfortable. Would have been nice to have a small microwave in the room, we were there for four days. Also we had call and wait for our room to be cleaned when we came back from being out all day. Little things like that would have rated 5 stars.
Stayed 3 nights in Jan 2024
Response from Customer Service on Jan 24, 2024
Jacqueline, it's pleasing to read that you found your stay at the Courtyard Anaheim Resort/Convention Center enjoyable and your room clean and comfortable. We've noted your suggestion for the inclusion of a microwave in the room and your constructive feedback about timeliness with our housekeeping procedures. Rest assured, we're always working to upgrade our guests' experiences. We hope that your next visit will meet the 5-star expectation. Thank you for choosing us for your stay.

8/10 Good

K

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2024
Response from Customer Service on Jan 24, 2024
K, it's a pleasure to see the high rating you've left for Courtyard Anaheim Resort/Convention Center. Your feedback is appreciated and we're looking forward to welcoming you back in the future.

6/10 Okay

Maribel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are too small
Stayed 1 night in Dec 2023
Response from Customer Service on Jan 21, 2024
We appreciate your feedback, Maribel.It's unfortunate your time with us was less than ideal. We regret that our rooms didn't meet your expectations. We do offer a variety of room sizes and would be happy to help you choose one which better suits your needs next time.We look forward to hosting you again soon so we can share a more positive experience with you.

10/10 Excellent

Bryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you
Want to thank front desk staff especially Maddy for making my son’s 6th birthday extra special! Maddy was very professional and knowledgeable about all my questions, she made check in very easy and fast after a long day of driving. Thank you! The Marriott is Very very clean and quiet! I will be definitely be staying here a lot more.
Stayed 3 nights in Jan 2024
Response from Customer Service on Jan 21, 2024
Bryan, the Courtyard Anaheim Resort/Convention Center is absolutely elated to hear about your positive experience with us! Your praise for Maddy is truly appreciated and we'll make sure to pass your kind words onto her. It was a delight being a part of your son's sixth birthday and we're thrilled you enjoyed our pristine and tranquil environment. We're eagerly awaiting your future visits!