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Reviews of Candlewood Suites Anaheim - Resort Area, an IHG Hotel

2.5 out of 5
Candlewood Suites Anaheim - Resort Area, an IHG Hotel
1733 S Anaheim Blvd, Anaheim, CA

Reviews

8.6

Excellent

Rating 10 - Excellent. 523 out of 1000 reviews" "
Rating 8 - Good. 310 out of 1000 reviews" "
Rating 6 - Okay. 85 out of 1000 reviews" "
Rating 4 - Poor. 48 out of 1000 reviews" "
Rating 2 - Terrible. 34 out of 1000 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

bobbie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a great hotel for the price
Stayed 2 nights in Apr 2024

10/10 Excellent

Nathaniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great place to stay at. Easily my go to for any Disney trip!
Stayed 1 night in Mar 2024

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 2 nights in Apr 2024

6/10 Okay

Adda

Travelled with family
Liked: Cleanliness, staff & service
Pros: close to Disneyland, a lot of dining options surrounding hotel, has a full kitchen with full sized refrigerator, parking was easy, staff was friendly and helpful, a lot of shopping areas in the area, Cons: tv didn’t working, a light in the bathroom didn’t working, slightly weird smell in rooms, view from window wasn’t great, no oven, rooms are a bit small Overall: there are nicer hotels, but for a short stay where you’ll mostly be out and about, it’s okay.
Stayed 2 nights in Apr 2024

8/10 Good

Jasmine O.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for a Disney trip and it was great! Easy checking in and checking out. Resort and parking fees were the best around Disneyland, highly recommend this place. Room was like a small apartment with kitchen and full fridge. Mild noise from outside traffic but not horrible. Only five minute drive from Disneyland. Enjoyed the stay.
Stayed 3 nights in Mar 2024

8/10 Good

maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has quiet hours posted around the hotel to remind the people to be quiet while others sleep.
Stayed 2 nights in Mar 2024
Response from Adriana on Mar 28, 2024
Thank you for choosing Candlewood Suites Anaheim Resort Area. We hope to welcome you back soon!

8/10 Good

Loretta

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Cost of foods for purchase in pantry were outrageously priced. The free coffee was a nice touch.
Stayed 3 nights in Mar 2024
Response from Adriana on Mar 28, 2024
Thank you for choosing Candlewood Suites Anaheim Resort Area. We hope to welcome you back soon!

2/10 Terrible

Frankie

Stayed 3 nights in Mar 2024

10/10 Excellent

Kaitlyn

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing! Convenient for scrutiny and friendly staff! We were here for 5 days and got exceptional service!
Stayed 6 nights in Mar 2024
Response from Adriana on Mar 28, 2024
Hello Kaitly, thank you for sharing your experience at Candlewood Suites Anaheim Resort Area. We are extremely pleased to hear you enjoyed your stay with us. We hope to see you again!

10/10 Excellent

Miranda

Stayed 3 nights in Feb 2024
Response from Adriana on Mar 28, 2024
Thank you for choosing Candlewood Suites Anaheim Resort Area. We hope to welcome you back soon!

10/10 Excellent

Adrain

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t usually rate places but this place was beyond expectations! Definitely recommend! Stayed 4 nights with not one complaint! If you are thinking about it just book!
Stayed 4 nights in Feb 2024
Response from Adriana on Mar 6, 2024
Adrain, thank you so much for your kind words. I am extremely happy to hear that you enjoyed your stay with us. Thank you for taking the time to share your experience with us. We hope to welcome you back again soon!

8/10 Good

Jazlyn

Stayed 1 night in Mar 2024
Response from Adriana on Mar 28, 2024
Thank you for choosing Candlewood Suites Anaheim Resort Area. We hope to welcome you back soon!

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel employees and security guard are very friendly rooms are small but very nice and convenient. They have free washer and dryer, gym, outdoor bbq grills pool is a bit small but they have one. 17 minutes walking distance from Disney and lots of stores and restaurants near by. Will definitely stay there again.
Response from Adriana on Feb 29, 2024
Thank you for staying with us! I am happy to hear that you enjoyed your stay and all the amenities that we have to offer. We hope to welcome you back again soon.

10/10 Excellent

DANIEL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and convenient to Disneyland. Enjoyed our syat.
Stayed 2 nights in Feb 2024
Response from Adriana on Feb 29, 2024
Thank you for staying with us! I am happy to hear that you enjoyed your stay. We hope to welcome you back soon!

10/10 Excellent

Elvia, greenfield

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Adriana on Feb 29, 2024
Thank you for choosing to stay with us. We hope to see you again.

10/10 Excellent

Veronica

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I would definitely stay there again. 🙂
Stayed 1 night in Feb 2024
Response from Adriana on Feb 29, 2024
Thank you for staying with us! We look forward to seeing you again soon.

6/10 Okay

Rosalia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was safe and clean. The staff was very friendly. The only inconvenience was the parking. It is separate from the building. You have to step outside the building and the lobby is far from the parking.
Stayed 1 night in Feb 2024
Response from Adriana on Feb 29, 2024
Rosalia, thank you for sharing your experience with us. I am happy to hear that you enjoyed your stay. We do actually have doors in each parking garage for easier access into the building. I am sorry we did not explain that to you at check in, that may have made things easier for you. We hope to welcome you again soon!

8/10 Good

Karla

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
Internet wasn’t available, elevator was down, very thin blankets.
Stayed 2 nights in Feb 2024
Response from Adriana on Feb 29, 2024
Karla, I sincerely apologize for the inconveniences you experienced during your stay with us. We take a lot of pride in our property, and I am disappointed that we fell short this time around. However, we will do our best to improve to ensure this doesn't happen again. We hope that we are given the opportunity to welcome you again soon and welcome you with a better experience.

10/10 Excellent

April

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 4 nights in Feb 2024
Response from Adriana on Feb 29, 2024
Thank you for staying with us! We hope you enjoyed your stay and we look forward to seeing you again.

10/10 Excellent

Nathaniel

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Adriana on Feb 29, 2024
Thank you for staying with us!

10/10 Excellent

Camelia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Super clean and friendly
Stayed 2 nights in Feb 2024
Response from Adriana on Feb 29, 2024
Thank you for sharing your feedback. I look forward to welcoming you again soon!

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Check in was quick and easy, we just needed a place for one night and this place was pretty nice! Our room had a mini kitchen which was cool, located close to everything around Disney.
Stayed 1 night in Feb 2024
Response from Adriana on Feb 29, 2024
Thank you for taking the time to share your experience. We are very happy to hear that you enjoyed your stay. We look forward to seeing you again!

10/10 Excellent

Julio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the cleanest hotel. That I've been in.
Stayed 7 nights in Jan 2024
Response from Adriana on Feb 29, 2024
Thank you for choosing to stay with us. I am very delighted to hear that you enjoyed your stay and the room was up to par. We look forward to seeing you again.

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Basic accommodations but provided all we needed after long days at Disney. Room was restocked daily with clean towels and garbage emptying. Was great to have kitchen and full size fridge to make breakfast, etc. We stayed for 8 nights and appreciated all of the storage in the room. Bed was comfy and felt amazing after a long day. We loved that we could walk to the Disney parking lot and take the shuttle from there. Was only about a 10-12 min walk. Area around the hotel was okay, but a little sketchy after dark. Was nice to see security patrolling the property though.
Stayed 8 nights in Jan 2024
Response from Adriana on Feb 29, 2024
Holly, thank you for taking the time to share your experience with us. I am happy to hear that you enjoyed your stay with us. We look forward to seeing you again!

6/10 Okay

Cody

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
There is a pool but it's very small and you have to bring one of the towels from your room. Pieces of paint had peeled off of the bottom of the bathtub.It was also quite noisy at night but I think that was mostly due to the fact that my room was right above the road. Otherwise, the room was very clean and the staff were very friendly and helpful.
Stayed 4 nights in Jan 2024
Response from Adriana on Feb 29, 2024
Cody, thank you for sharing your feedback. I am sorry to hear that you experienced some inconveniences during your stay. I will be sure to pass this down to our maintenance team to ensure we properly fix the peeling of the tub. However, I am happy to hear that the staff treated you well. We hope we get the opportunity to make things right on your next stay with us.

8/10 Good

Zack

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No breakfast in the morning was a bit of a let down. But other than that, it was was good for a quick stay
Stayed 1 night in Jan 2024
Response from Adriana on Feb 29, 2024
Thank you for your feedback! We hope to see you again.

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mom with kids
Three night stay with the kiddos. Super convenient distance from Disney. Calm and quiet. I noticed it was pet friendly which is good to know for the next stay with our dog.
Stayed 3 nights in Jan 2024
Response from Adriana on Feb 29, 2024
That you for taking the time to share your experience with us. I am happy to hear that you and your family enjoyed your stay. We look forward to seeing you again!

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jan 2024
Response from Adriana on Jan 26, 2024
Thank you for staying with us. We hope to see you again!

10/10 Excellent

Amy

Travelled with family
The staff was so helpful and kind helping me with directions. The room was large and very clean.
Stayed 2 nights in Jan 2024
Response from Adriana on Jan 26, 2024
Thank you for sharing your experience with us. We greatly appreciate your business. We hope to see you again soon!

10/10 Excellent

Narelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2023
Response from Adriana on Jan 26, 2024
Thank you for staying with us. We hope to see you again soon!

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Adriana on Jan 26, 2024
Thank you for staying with us. We hope to see you again soon in the near future!

10/10 Excellent

Cris Kate

Liked: Cleanliness, staff & service, amenities
Stayed 7 nights in Dec 2023
Response from Adriana on Jan 26, 2024
Thank you for staying with us. We hope to see you again!

10/10 Excellent

robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish they didn't charge for parking.
Stayed 3 nights in Jan 2024
Response from Adriana on Feb 29, 2024
I apologize for the inconvenience our parking fee might've caused however, I hope that you enjoyed your stay with us, and we hope to welcome you back soon. Thank you for sharing your thoughts with us.

10/10 Excellent

Hau

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Adriana on Jan 26, 2024
Thank you for staying with us. We hope to welcome you back soon!

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Our stay was awesome! Front desk is so friendly and accommodating. Definitely would stay there again.
Stayed 7 nights in Dec 2023
Response from Adriana on Jan 4, 2024
Thank you so much for sharing your experience with us! We can't wait to welcome you again soon!

8/10 Good

Danielle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was nice and served the purposes of our visit. Everything was as we expected and didn't have any issues. Staff was friendly. The snacks and drinks saved us several nights. We appreciated the healthy alternatives available. The only thing that was inconvenient was being able to smell the cooking of the people staying next to us. Other guests, please be mindful and don't cook food with strong odors when you have neighbors. Had to open windows to air out the room.
Stayed 8 nights in Dec 2023
Response from Adriana on Feb 29, 2024
Thank you so much for sharing your experience with us. We look forward to seeing you again soon!

10/10 Excellent

Sarita

Travelled with family
Liked: Property conditions & facilities
Very nice place
Stayed 2 nights in Dec 2023
Response from Adriana on Jan 4, 2024
Thank you for sharing your comments. We appreciate your kind words, and we hope to see you again soon!

10/10 Excellent

Mishelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect there was no complications and they are super clean i would highly recommend
Stayed 1 night in Dec 2023
Response from Adriana on Jan 4, 2024
Thank you so much for taking the time to share your experience with us. We appreciate your business and your kind words. We hope to welcome you back in the near future.

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will definitely stay here again
The staff were the most friendly I've ever had the pleasure of meeting. The hotel and our room was clean and updated. I appreciated the free laundry access. After an entire week, it was nice to wash everything before packing up to go home.
Stayed 5 nights in Dec 2023
Response from Adriana on Jan 4, 2024
Cheryl, thank you so much for your kind words. We greatly appreciate taking the time to share your experience with us. I am very pleased to hear that you enjoyed your stay with us. We hope to welcome you back soon!

8/10 Good

Tracy

Stayed 1 night in Dec 2023
Response from Adriana on Jan 4, 2024
Thank you for choosing Candlewood Suites Anaheim Resort Area. We hope you enjoyed your stay, and we hope to see you again soon.

6/10 Okay

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Family Trip
It was mediocre. Very noisy from housekeeping when they were, other people running down the halls and businesses behind the hotel. Housekeeping cleaned our room well and gave us a couple extra towels when we asked. Refrigerator was very noisy, ice cube maker didnt work and the window casing was broken, so it was not efficient to keeps out the exhaust fumes and traffic noise. Front desk staff was very friendly. The bed was clean, decent comfort. Bathroom grout needed cleaning and regrouting. Otherwise it was ok. I don't think I will stay again, needs major remodel. However, if you just want a clean bed and a place to shower ... then it would suit that kind of traveler.
Stayed 7 nights in Dec 2023

10/10 Excellent

Crystal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay at if you’re doing to Disneyland
Stayed 3 nights in Oct 2023
Response from Adriana on Dec 14, 2023
Thank you for choosing to stay with us. We hope to see you again!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service was great!
Stayed 1 night in Nov 2023
Response from Adriana on Dec 14, 2023
Thank you for sharing with us. We hope to see you again soon!

8/10 Good

Cory

Stayed 9 nights in Nov 2023
Response from Adriana on Dec 14, 2023
Thank you for choosing Candlewood Suites Anaheim. We hope to welcome you back again soon!

8/10 Good

Kasia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfectly decent hotel
Hotel room was spacious and the small kitchen was just enough, although there was no corkscrew. Had some issues with housekeeping (not thorough, left garbage on counter), but all of the staff were very friendly, courteous, and helpful. Elevator was very slow and they were having some hot water issues while we were there, but they were communicated well. Distance to downtown disney is about 10 minutes if you walk. Pool was disappointing- small and fairly shallow and not heated.
Stayed 7 nights in Nov 2023

8/10 Good

Muria

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice only issue was when we tried to watch a movie on the tv it was so scrambled it was frustrating
Stayed 2 nights in Nov 2023
Response from Adriana on Dec 14, 2023
Thank you for sharing your experience. I sincerely apologize for the inconvenience you encountered during your stay with us. We prepare to ensure all of our guest stay is as smooth as possible, and I am sorry we fell short this time. I will be sure to share this with our maintenance department to ensure our TVs are all working properly. We hope we get the opportunity to serve you again in the near future.

10/10 Excellent

Zach

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2023
Response from Adriana on Dec 14, 2023
Thank you for choosing Candlewood Suites Anaheim. We hope to see you again soon!

10/10 Excellent

CHRISTINA, CAMARILLO

Stayed 1 night in Nov 2023
Response from Adriana on Dec 14, 2023
Thank you for choosing Candlewood Suites Anaheim. We hope to welcome you back again soon!

10/10 Excellent

Noe

Stayed 1 night in Nov 2023
Response from Adriana on Dec 14, 2023
Thank you for choosing Candlewood Suites Anaheim. We hope to welcome you back again soon!