Lake

Reviews of Swinomish Casino & Lodge

3.5 out of 5
Swinomish Casino & Lodge
12885 Casino Drive, Anacortes, WA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 653 out of 1002 reviews" "
Rating 8 - Good. 242 out of 1002 reviews" "
Rating 6 - Okay. 61 out of 1002 reviews" "
Rating 4 - Poor. 30 out of 1002 reviews" "
Rating 2 - Terrible. 16 out of 1002 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Marlon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent in all departments! Highly recommended!
Stayed 1 night in May 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Great friendly service
Stayed 4 nights in May 2024

6/10 Okay

Richard P

Travelled with partner
Liked: Staff & service
Rooms are a little dated now Could be updated
Stayed 1 night in May 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, attentive staff
Stayed 1 night in May 2024

10/10 Excellent

Phyllis

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice smoke free place
Stayed 1 night in May 2024

10/10 Excellent

Terri-lynn

Travelled with partner
Liked: Amenities
Had a wonderful experience with front desk staff named Maria. Super friendly and very welcoming!
Stayed 1 night in May 2024

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
Great job
Stayed 1 night in May 2024

6/10 Okay

Steven

Stayed 1 night in May 2024

10/10 Excellent

Tonya

Liked: Cleanliness
Nice place
Stayed 1 night in May 2024

10/10 Excellent

Joey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only thing that would make them better is if they let me stay two nights in a row after i win the first night.
Stayed 1 night in May 2024

10/10 Excellent

MARILYN

Stayed 2 nights in Apr 2024

10/10 Excellent

Sonia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here is the hotel’s best asset. Very helpful and kind.
Stayed 2 nights in Apr 2024

8/10 Good

Kathy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, comfortable stay, staff were excellent and very friendly!
Stayed 2 nights in Apr 2024

10/10 Excellent

Barbie and Alan

Stayed 3 nights in Apr 2024

10/10 Excellent

JAMES

Stayed 2 nights in Apr 2024

4/10 Poor

Richard

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The resort was essentially shut down because of a cyber attack but that made it really quiet like the hotel in the shining. The staff were bored but they were great, friendly and ready to serve. They found us nice restaurants in the area and had lots of suggestions for activities.
Stayed 2 nights in Apr 2024

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
Property and room were very clean. Due to a cybersecurity breach, the casino and restaurants were closed which was disappointing but we did get a good night’s rest. Would definitely return.
Stayed 1 night in Apr 2024

4/10 Poor

William

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
It’s a bad time to rate Swinomish Casino because the 3 days we stayed there, they had a cyber attack which meant there was no Casino use, and no restaurants or food available.
Stayed 3 nights in Apr 2024

2/10 Terrible

Donna

Stayed 1 night in Apr 2024

2/10 Terrible

Lavlesh

Stayed 1 night in Apr 2024

8/10 Good

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I do plan on returning. They had a technology crisis with no phone, restaurant, food service and casino was closed. My stay wasn't centered around the casino, so not a spoiler.
Stayed 2 nights in Apr 2024

10/10 Excellent

kim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They called and stated they are having an issue with internet/ almost everything shut down and asked if we wanted to cancel the check-in but we did not and stayed for the night. The staff is supper nice.
Stayed 1 night in Apr 2024

10/10 Excellent

Marilyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was lovely and clean. We really liked the comfortable bed and pillows!
Stayed 3 nights in Apr 2024

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint, simple, but old Fashioned. Bar/Restaraunt and great atmosphere
Stayed 1 night in Apr 2024

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Janet

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice and clean. The in-room coffee was good and the view of the water was beautiful.
Stayed 1 night in Apr 2024

2/10 Terrible

Josanne

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024

4/10 Poor

Lisa

Stayed 1 night in Apr 2024

6/10 Okay

Joanne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The prices at the restaurant are outrageous
Stayed 1 night in Mar 2024

2/10 Terrible

Jeanne

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I came from far away and when we got here at 12:00 everything was shut down. We were told to go away till 4:00 pm and then they could check us in. Cacino was closed with no chance if opening for the foreseeable future. I’m talking days. I was given no offer voucher or discount for a future visit. This was my very first visit to a Cacino. Is this how the Cacino treats all its customers? Presently sitting in my room with nothing to do. Not to mention nothing to eat. I’m stranded. Very sad
Stayed 1 night in Apr 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Jovanna, Brownsville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The dining options were great. The food at noon 13 was amazing!!!
Stayed 1 night in Mar 2024
Response from Swinomish Casino & Lodge on Apr 2, 2024
We're so glad to hear you enjoyed the dining options, especially our 13moons restaurant. We hope that you come back soon. Thank you for the feedback.

10/10 Excellent

Jovanna, Brownsville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to go and gamble
Stayed 1 night in Mar 2024
Response from Swinomish Casino & Lodge on Apr 2, 2024
Thank you for staying with us. We hope to see you another time!

8/10 Good

Mehrdad

Stayed 2 nights in Mar 2024

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities
We liked that is a non smoking property
Stayed 2 nights in Mar 2024
Response from Swinomish Casino & Lodge on Apr 2, 2024
Thank you for the feedback. We can agree we love the clean & fresh smell of the property. We hope to see you another time. Take care!

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Swinomish Casino & Lodge on Apr 2, 2024
We appreciate the rating. Come back soon!

6/10 Okay

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Low review due to horrible bed and restaurants. Food made me sick. Staff is excellent, however.
Stayed 1 night in Mar 2024
Response from Swinomish Casino & Lodge on Apr 2, 2024
We're sorry to hear you stay with us did not meet your expectations. Please contact us to discuss this further.

10/10 Excellent

Joanne, Langley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are awesome 👌
Stayed 1 night in Mar 2024
Response from Swinomish Casino & Lodge on Apr 2, 2024
We love to hear this type of feedback. We hope you can enjoy the property and team again, please come back soon!

10/10 Excellent

Benjamin

Stayed 2 nights in Mar 2024

10/10 Excellent

Thomas

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and the hotel was clean. The room we stayed in was bigger than i thought it would be. Will probably stay here any time we visit the area.
Stayed 2 nights in Mar 2024
Response from Swinomish Casino & Lodge on Apr 2, 2024
Thank you for staying with us. We're glad to hear you enjoyed the property. We hope to see you soon!

10/10 Excellent

Patti, Port Coquitlam

Stayed 1 night in Mar 2024

10/10 Excellent

nicholas, Forest Grove

Stayed 1 night in Mar 2024

10/10 Excellent

David

Stayed 1 night in Mar 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Swinomish Casino & Lodge on Mar 26, 2024
Thank you for staying with us. We hope to see you another time!

10/10 Excellent

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel for the money. Definitely will stay again
Stayed 2 nights in Mar 2024
Response from Swinomish Casino & Lodge on Mar 25, 2024
We're happy to hear you enjoyed your visit and will be coming back. We'll see you soon, take care!

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Swinomish Casino & Lodge on Mar 25, 2024
Thank you for staying with us. We hope to see you again!

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness and pleasant staff
Stayed 1 night in Mar 2024
Response from Swinomish Casino & Lodge on Mar 25, 2024
Thank you for staying with us. We're happy to hear you enjoyed the cleanliness of the property and our team members. Please come back soon, take care!

10/10 Excellent

Marrissa

Stayed 1 night in Mar 2024

10/10 Excellent

Kelly, LaConner

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great venue for a show! I am always impressed with your hotel, casino and your Staff are the best!
Stayed 1 night in Mar 2024
Response from Swinomish Casino & Lodge on Mar 18, 2024
Thank you for the great feedback and we're so pleased you enjoyed your stay with us. We hope to see another time!

10/10 Excellent

Katie

Stayed 1 night in Mar 2024
Response from Swinomish Casino & Lodge on Mar 19, 2024
Thank you for staying with us. We hope to see you another time!