Pleasant hotel but bring your own alarm clock
No correct/working clock in the room, so I asked for an 0630 wakeup call. WAS NOT WOKEN UP! Hotel staff said they tried to wake me but no reply. They were apologetic but this could have been a catastrophe: I could have missed a nonrefundable flight or been ill and in need of medical help. The late start wasted half a day of my short holiday, Manager says she has instructed staff to follow up on wakeuo calls to ensure this never happens again.
Otherwise, the one-night stay was great. The staff were helpful, genuine, and well-informed. The location is good - between the Nine Streets and the Singel flower market. An ETOS/supermarket is close by. Bed superbly comfortable and toiletries were a pleasure to use. The snack bag continental breakfast (included) was dekicious and healthful. I would stay there again but bring my own clock!