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Reviews of Kimpton De Witt Amsterdam, an IHG Hotel

4.5 out of 5
Kimpton De Witt Amsterdam, an IHG Hotel
Nieuwezijds Voorburgwal 5, Amsterdam

Reviews

9.4

Exceptional

Rating 10 - Excellent. 758 out of 1010 reviews" "
Rating 8 - Good. 186 out of 1010 reviews" "
Rating 6 - Okay. 42 out of 1010 reviews" "
Rating 4 - Poor. 16 out of 1010 reviews" "
Rating 2 - Terrible. 8 out of 1010 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was courteous friendly attentive welcoming, etc. my stay here was wonderful from top to bottom. The hotel is gorgeous and well kept. My room was comfortable and spacious. The hotel bar had a great selection and the bar tenders were friendly and attentive. The restaurant in the hotel was amazing. The breakfast buffet does not disappoint and the 3 course dinner was excellent. I cannot recommend this hotel enough. Very special mention for Brendan at reception who took incredible care of me on check out. A
Stayed 2 nights in Mar 2024
Response from Team De Witt on Mar 28, 2024
Dear Guest,We're thrilled to hear that you had a wonderful stay at Kimpton De Witt. It's always heartening to hear about our guests' positive experiences with our staff, and Brandon will be specifically delighted to receive your special mention. We're also pleased that you found our rooms comfortable and spacious, and enjoyed our hotel bar and restaurant. Your high recommendation is very much appreciated. We look forward to the pleasure of welcoming you back for another excellent stay.Warm regards,

8/10 Good

ellen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom was small and the tub and shower hard to use.
Stayed 3 nights in Mar 2024
Response from Team De Witt on Mar 20, 2024
Dear Guest,We regret to hear about the inconvenience you faced with our bathroom facilities. We take your feedback seriously and thank you for bringing this to our attention. Our aim is to provide a comfortable stay to our guests, and we hope to have the opportunity to better welcome you in the future.Warm regards,

10/10 Excellent

Jonathan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with professional and friendly staff.
Stayed 2 nights in Mar 2024
Response from Team De Witt on Mar 12, 2024
Dear Jonathan,Thank you for your stellar rating and kind words. We're thrilled that you enjoyed your stay and appreciated the professionalism and friendliness of our staff at Kimpton De Witt. We look forward to welcoming you back in the future.Warm regards,Team De Witt

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel have stayed here before and will definitely be back. Great location for the station and easy to walk everywhere.
Stayed 3 nights in Mar 2024
Response from Team De Witt on Mar 12, 2024
Dear Maria,We are thrilled to hear such positive feedback and we're pleased to know you enjoyed your stay with us at Kimpton De Witt. It's delightful to know that our location added to the convenience of your visit. We certainly look forward to welcoming you back in the future. Warm regards,Team De Witt

8/10 Good

ESME

Liked: Cleanliness, staff & service, property conditions & facilities
Easy walking distance to Central Railway Station and other areas. We would have preferred breakfast to start at 6 am or 6.30 am. Food good. Would recommend.
Stayed 3 nights in Mar 2024
Response from Team De Witt on Mar 11, 2024
Dear Esme,Thank you for your positive review and recommendation. We're delighted that you enjoyed our convenient location and the quality of our food. Your suggestion about the breakfast timing is noted, and we appreciate your feedback as it helps us continually improve our guests' experience. We look forward to welcoming you back to Kimpton De Witt soon. Warm regards,Team De Witt

10/10 Excellent

Happy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Hotel is clean and modern. Lovely staff, so helpful and efficient throughout. Thank you for the early check in, welcome gift and late check out. Breakfast was delicious, enjoyed the made to order omelettes and the very friendly service from Alba and her colleagues. Highly recommend.
Stayed 3 nights in Mar 2024
Response from Team De Witt on Mar 8, 2024
Dear Happy,We're delighted to read your positive review of your experience at the Kimpton De Witt. It's wonderful to know that our location, cleanliness, and modern aesthetics made your stay more enjoyable. Your kind words about our staff and their efficiency are highly appreciated. We strive to make each guest's stay as pleasant and comfortable as possible, and it's always rewarding to hear when we've succeeded.Thank you for recommending us and we look forward to the opportunity to welcome you back in the future.Warm regards,Team De Witt

8/10 Good

Nikki

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A couple of problems with our rooms but the staff were so helpful and friendly. Hotel is close enough to walk to most places. They packed an amazing picnic breakfast for us on our last day as we were leaving before the breakfast room opened.
Response from Team De Witt on Mar 8, 2024
Dear Nikki,We appreciate your feedback and are pleased to hear that you found our location convenient and our staff helpful and friendly. We regret any inconvenience you faced with the rooms, it is through such feedback that we can continue to refine our services.It's wonderful to hear that you enjoyed the picnic breakfast we prepared for your early departure. We look forward to welcoming you back for another stay at the Kimpton De Witt.Warm regards,Team De Witt

10/10 Excellent

Israel

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is in great condition, but the added value comes from the great service they have. Food and drinks at Celia, were also fantastic.
Stayed 1 night in Mar 2024
Response from Team De Witt on Mar 5, 2024
Dear Isreal,We are genuinely delighted to hear that you had a memorable stay at the Kimpton De Witt. Your compliments regarding our excellent service and the fantastic food and drinks at Celia are greatly appreciated. We strive to provide an exceptional experience for all our guests, and your feedback affirms our efforts. Thank you for your high rating, and we hope to welcome you back soon.Warm regards,Team De Witt

8/10 Good

Jefferson

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Convenient location, great staff, good location.
Stayed 2 nights in Feb 2024
Response from Team De Witt on Feb 27, 2024
Dear Jefferson,We're thrilled to see your perfect score! It's such a delight to know that we were able to provide memorable experience for you at Kimpton De Witt. Thank you for choosing us, and we look forward to your next visit.Warm regards,Team De Witt

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Team De Witt on Feb 24, 2024
Dear Christina,We're thrilled to see your perfect rating! It's wonderful to know that your experience at Kimpton De Witt was enjoyable. We strive to deliver a flawless guest experience, and it's uplifting to hear that we're succeeding at it. Your feedback is much appreciated.Warm regards,Team De Witt

10/10 Excellent

Jonathan

Excellent
Stayed 3 nights in Feb 2024
Response from Team De Witt on Feb 24, 2024
Dear Jonathan,Seeing your five-star review puts a smile on our faces. We're always here to offer an exceptional experience and your rating indicates we were successful in our endeavor. Please feel free to return anytime you want another memorable stay.Warm regards,Team De Witt

10/10 Excellent

Justin James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, wonderful staff, and perfect location.
Stayed 4 nights in Feb 2024
Response from Team De Witt on Feb 24, 2024
Dear Justin James,Your positive feedback is truly appreciated. It pleases us to learn that you had a delightful experience at our property and that our staff made a lasting impression. We also note your appreciation for our strategic location. It is our constant endeavor to make our guests feel special and ensure they have a memorable stay.Yet again, thank you for your kind words and we hope to welcome you back to Kimpton De Witt in the future.Warm regards,Team De Witt

10/10 Excellent

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed with IHG before in Berlin and this hotel was excellent too. Staff are superb, so helpful and friendly. Hotel in a great central location. Breakfast was wonderful and so many options, while bar and social hour another great IHG addition. We will definitely be staying again here. We loved our stay and the hotel.
Stayed 2 nights in Feb 2024
Response from Team De Witt on Feb 20, 2024
Dear Alan,Your heartening review truly made our day. It is delightful to hear that you had a wonderful experience at our hotel and that our team was able to meet your expectations with their helpful and friendly service.We are glad that you appreciated our location, breakfast, and the bar and social hour. It's our aim to provide an exceptional experience to all our guests and it is rewarding to know we achieved this with you.We eagerly look forward to welcoming you back for another memorable stay.Warm regards,Team De Witt

2/10 Terrible

Aaron

Stayed 1 night in Feb 2024
Response from Team De Witt on Mar 28, 2024
Dear Guest,We sincerely regret to see your low rating. We strive to provide all our guests with a positive experience, and we are saddened to see that we didn't meet your expectations. We hope you will give us another chance in the future to turn your experience around.Warm regards,

10/10 Excellent

Jimmie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We would def stay here again! We really enjoyed the location, room comfort, staff, the onsite bar & the hotel bfast. The hotel is about a 3-5 minute walk to Centraal Station. I booked this hotel after reading all of the other great reviews online-glad we did!
Stayed 2 nights in Dec 2023
Response from Team De Witt on Feb 20, 2024
Dear Jimmie,Your positive feedback has genuinely brightened our day. It's delightful to know that you found our location convenient and appreciated the comfort of our rooms. We're also pleased that our staff and facilities, including the onsite bar and breakfast, added to the enjoyment of your stay.It's wonderful to hear that you made your choice based on the experiences of others and that we were able to meet your expectations. Should you visit Amsterdam again, we look forward to welcoming you back to the Kimpton De Witt.Warm regards,Team De Witt

10/10 Excellent

Chinwendu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was quiet and a good size. I got a king sized bed and it was really comfortable. Staff throughout the hotel, including the restaurant and the bar were top-notch. I will be back in Amsterdam later this year and I plan to stay there.
Stayed 3 nights in Feb 2024
Response from Team De Witt on Feb 11, 2024
Dear Chinwendu,It's wonderful to know that our quiet, spacious rooms and comfortable king-sized bed met your expectations. Your kind words regarding our staff truly warm our hearts, as we always strive to provide top-notch service.It's fantastic to hear you're planning to return later this year. We eagerly look forward to welcoming you back and making your next visit to Amsterdam even more memorable.Warm regards,

10/10 Excellent

Jonathan

Stayed 2 nights in Feb 2024
Response from Team De Witt on Mar 20, 2024
Dear Guest,Thank you for the perfect score! We're thrilled that you enjoyed your stay at Kimpton De Witt. We appreciate your feedback and look forward to welcoming you back in the future. Warm regards,

10/10 Excellent

Khaleel david hussein

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service
Stayed 3 nights in Jan 2024
Response from Team De Witt on Jan 30, 2024
Dear Khaleel,Your kind words about our customer service are greatly appreciated. Our team at Kimpton De Witt is committed to ensuring an excellent experience for all our guests. We are thrilled to hear that we achieved this during your visit. We look forward to the opportunity to welcoming you again in the future.Warm regards,

10/10 Excellent

catherine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent. Clean, great facilities and service
Stayed 2 nights in Jan 2024
Response from Team De Witt on Jan 28, 2024
Dear catherine,It's delightful to hear that you had an excellent stay with us at Kimpton De Witt. Your kind words regarding our cleanliness and facilities truly make our day brighter. Our team strives to provide top-notch service to all our guests, and it's heartening to know we hit the mark with you. We look forward to the opportunity of welcoming you again in the future.Warm regards,Team De Witt

8/10 Good

Marcelo

Liked: Staff & service
Stayed 1 night in Jan 2024
Response from Team De Witt on Jan 28, 2024
Dear Marcelo,We appreciate the rating you've given us. Your support is meaningful to us. At Kimpton De Witt, our goal is to provide the best service possible, and your feedback helps us to understand where we stand in achieving that goal.We hope to have the privilege of welcoming you back in the future.Warm regards,Team De Witt

10/10 Excellent

Bradford

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, excellent staff, and a friendly atmosphere.
Stayed 1 night in Jan 2024
Response from Team De Witt on Jan 21, 2024
Dear Bradford,Your positive words about our location, staff, and atmosphere are truly appreciated. It's heartening to know that our efforts to ensure an excellent experience for our guests are recognized. We will continue to strive to provide the hospitable and friendly atmosphere that we pride ourselves on at Kimpton De Witt.Warm regards,Team De Witt

10/10 Excellent

lisa

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All you could want from a whistle stop tour to Amsterdam Staff were exceptionally helpful and polite
Stayed 1 night in Jan 2024
Response from Team De Witt on Jan 21, 2024
Dear lisa,Your kind words about our staff are greatly appreciated. It's delightful to hear that they were able to contribute to your enjoyable stay at the Kimpton De Witt. Our team strives to provide exceptional service and it's heartening to know we achieved this during your visit.We hope to welcome you back for another memorable experience in Amsterdam. Warm regards,Team De Witt

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the Central Station so a handy location for the eurostar. Staff were super friendly and helpful. Great base if your happy to walk (or cycle) to the main attractions. I was on the 2nd floor on the corner and outside noise was not issue. At points you can hear the trams rumbling but I didn't find it intrusive. They have a fun little bar that does great cocktails!
Stayed 2 nights in Jan 2024
Response from Team De Witt on Jan 16, 2024
Dear Karen,It's delightful to hear that our central location served as a convenient base for your travels. We're glad that our staff were able to make your stay special with their friendly and helpful service. It's wonderful that you found our bar enjoyable and the cocktails pleasing. We're also pleased that you found the ambiance of our hotel quiet and relaxing, despite the nearby tram noises. Your positive comments truly encourage us to continue delivering superior service and an exceptional stay for our guests. We hope to welcome you back for another memorable stay at Kimpton De Witt.Warm regards,Team De Witt

10/10 Excellent

Marie, Sugar Land

Stayed 6 nights in Jan 2024
Response from Team De Witt on Feb 3, 2024
Dear Marie,We are delighted to know that you rated us with a perfect score. Your satisfaction is our ultimate goal. We aim to always provide an exceptional experience, and it pleases us immensely when we achieve it. We look forward to welcoming you back on your next visit.Warm regards,Team De Witt

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, very convinient, 5 minutes from central train station and many restaurants , coffee shops and famous channels.
Stayed 1 night in Jan 2024
Response from Team De Witt on Jan 12, 2024
Dear Carlos,Your generous rating and kind words are much appreciated. It's delightful to see that the convenience of our location contributed to your positive experience at Kimpton De Witt. Indeed, being centrally located, we're within easy reach of the train station, restaurants, and the famous canals, which our guests often find enjoyable.Your satisfaction is our top priority, and we hope to have the pleasure of welcoming you back on your next visit to the city.Warm regards,Team De Witt

10/10 Excellent

Sandy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff where 1 st class, helpful and very friendly, we very much enjoyed our stay
Stayed 1 night in Jan 2024
Response from Team De Witt on Jan 12, 2024
Dear Sandy,Your kind words about our staff truly warm our hearts. Knowing you found them helpful and friendly validates our efforts to create a welcoming atmosphere at Kimpton De Witt. It's delightful to hear that you enjoyed your stay with us.We look forward to your next visit and promise to offer the same first-class service that you've come to appreciate. Warm regards,Team De Witt

8/10 Good

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were all very friendly and helpful. Breakfast was nice, room was comfortable and very clean. Great location being very close to Central train station which made getting to and from the airport really easy. Hotel was in a good location to explore the city centre.
Stayed 4 nights in Jan 2024
Response from Team De Witt on Jan 8, 2024
Dear Rachel, Your kind words about our staff and the cleanliness of our rooms are highly appreciated. It is delightful to learn that our strategic location added convenience to your stay, making your exploration of the city and commute to the airport a breeze.We are particularly pleased that you enjoyed our breakfast service and found our rooms comfortable. Your satisfaction is our ultimate reward.We look forward to welcoming you back on your next visit to the city.Warm regards,Team De Witt

10/10 Excellent

Daniel

Stayed 2 nights in Dec 2023
Response from Team De Witt on Jan 8, 2024
Dear Daniel,We are thrilled to hear that your experience at Kimpton De Witt was a perfect 5/5! Your concise feedback is highly appreciated. It is always a pleasure to know that we are meeting our guests' expectations. We look forward to welcoming you back for another delightful stay.Warm regards,Team De Witt

10/10 Excellent

Arman

Liked: Cleanliness, staff & service, property conditions & facilities
Location, safety
Stayed 2 nights in Jan 2024
Response from Team De Witt on Jan 12, 2024
Dear Arman,It is a pleasure to see that you found our location convenient and worthy of a full 5-star rating. We are delighted to be situated in a prime area that offers our guests easy access to attractions and amenities. Your satisfaction is our priority.Once again, thank you for your review. We look forward to the opportunity of welcoming you back to Kimpton De Witt.Warm regards,Team De Witt

6/10 Okay

Maja

Liked: Staff & service
Disliked: Amenities
Stayed 1 night in Dec 2023
Response from Team De Witt on Jan 8, 2024
Dear Maja,Your rating has been noted and we are grateful for your contribution. At Kimpton De Witt, we strive to provide an exceptional experience for each of our guests. It's clear that we didn't quite meet that mark during your visit. Rest assured, your feedback is valuable as it helps us focus on areas of improvement.Should you choose to visit us again, we are committed to making your experience better. Warm regards,Team De Witt

6/10 Okay

luiz felipe, lima

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Na
Stayed 4 nights in Dec 2023
Response from Team De Witt on Feb 3, 2024
Dear luiz felipe,We noticed your recent rating for our service. We strive to provide our guests with exceptional experiences and we regret that we did not meet your expectations on this occasion. We hope to have another opportunity to serve you better in the future.Warm regards,Team De Witt

10/10 Excellent

Matthew

Liked: Amenities
Great hotel, nice rooms, friendly staff
Stayed 1 night in Dec 2023
Response from Team De Witt on Feb 3, 2024
Dear Matthew,It's delightful to hear that your experience at Kimpton De Witt was up to your expectations. Our team truly appreciates your kind words about our friendly staff and nice rooms. It's feedback like yours that motivates us to continue striving for excellence in our service. Should you decide to visit us again, we look forward to providing you with the same level of service and comfort. Warm regards,Team De Witt

10/10 Excellent

Jimmie

Stayed 2 nights in Dec 2023
Response from Team De Witt on Jan 19, 2024
Dear Jimmie,It is heartening to see your perfect score for Kimpton De Witt. Your rating is a clear testament to the fine experience we strive to provide to all our guests. We hope you'll join us again in the near future for another memorable stay.Warm regards,Team De Witt

10/10 Excellent

Manik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service by the staff. Conveniently located near the station.
Stayed 2 nights in Dec 2023
Response from Team De Witt on Dec 29, 2023
Dear Manik,Your wonderful feedback has truly brightened our day! It is delightful to learn that our team's service left such a positive impression on you. Location is indeed crucial, and it's fantastic to know that our proximity to the station enhanced your experience.Your satisfaction is our utmost priority and your acknowledgement is the greatest reward. Here at Kimpton De Witt, we are committed to providing an exceptional service to every guest.We hope to have the pleasure of welcoming you back soon. Warm regards,Team De Witt

10/10 Excellent

Manik

Stayed 1 night in Dec 2023
Response from Team De Witt on Dec 28, 2023
Dear Manik, We are thrilled to see your perfect score! Receiving such feedback reaffirms our commitment to delivering exceptional experiences for our guests at Kimpton De Witt. We hope to have the pleasure of welcoming you back soon.Warm regards,Team De Witt

10/10 Excellent

Erica, Shrub Oak

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Team De Witt on Dec 27, 2023
Dear Erica,We are thrilled to see your perfect rating! It's rewarding for us to know that your experience at Kimpton De Witt was to your satisfaction. Our team strives to provide top-notch service to every guest and we're glad to see that reflected in your visit.We look forward to welcoming you back in the future. Warm regards,

10/10 Excellent

Danielle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable to central station with one train stop to the Airport! Lots of dining choices nearby. Rooms are nicely decorated and clean. I would definitely stay again.
Stayed 2 nights in Dec 2023
Response from Team De Witt on Dec 22, 2023
Dear Danielle,Your words are truly encouraging and we're delighted to hear that you found our location convenient and our rooms up to your liking. It's heartening to know that you enjoyed the variety of dining options nearby and appreciated our cleanliness standards. Your willingness to stay with us again is the highest compliment we could receive.Your satisfaction is our utmost priority and we look forward to welcoming you back in the future.Warm regards,

10/10 Excellent

Stanley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Happy Hour!
Stayed 6 nights in Dec 2023
Response from Team De Witt on Dec 22, 2023
Dear Stanley,We're thrilled to hear that you thoroughly enjoyed the Happy Hour. Your positive experience is exactly what we strive to offer every guest at Kimpton De Witt. We look forward to the opportunity of welcoming you again soon.Warm regards,

10/10 Excellent

Jonathan

Stayed 2 nights in Dec 2023
Response from Team De Witt on Jan 12, 2024
Dear Jonathan,Your 5-star rating truly made our day! It’s always a delight to see that our guests have had an enjoyable experience. Please know that your satisfaction is our greatest motivation. We look forward to welcoming you back on your next visit.Warm regards,Team De Witt

10/10 Excellent

Joseph

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property in a great location.
Stayed 2 nights in Dec 2023
Response from Team De Witt on Dec 15, 2023
Dear Joseph,Your kind words have truly brightened our day! We are delighted to learn that you found our property amazing, and the location to your liking. It is our constant endeavor at Kimpton De Witt to make every stay memorable for our guests. We look forward to welcoming you back in the near future. Warm regards,Team De Witt

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Team De Witt on Dec 15, 2023
Dear Deborah,We are thrilled to see your top rating! Your satisfaction is our utmost priority. We strive to provide each guest with an exceptional experience and we are glad to know we hit the mark for you. We look forward to welcoming you back to Kimpton De Witt in the near future. Warm regards,Team De Witt

10/10 Excellent

Blanton

Stayed 1 night in Dec 2023
Response from Team De Witt on Dec 16, 2023
Dear Blanton,We're delighted to hear that your experience with us was very good and convenient. At Kimpton De Witt, our goal is to provide seamless services for all our guests. Your positive feedback is a testament to our efforts in ensuring a pleasant experience for you. Your support is much appreciated and we look forward to welcoming you back soon.Warm regards,Team De Witt

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would Recommend and Return
The person who checked us in was amazing. She was super helpful, friendly, and engaging. The hotel is sleek and modern yet comfortable. The penthouse is fantastic. It's only accessible via a spiral staircase. We couldn't quite figure out the frequency of turndown service or housekeeping. Location is fantastic as it's a 4 minute walk to the central train station which includes the trams, subway, and trains. Would not hesitate to recommend.
Stayed 3 nights in Dec 2023
Response from Team de Witt on Dec 12, 2023
Dear Thomas,It's a delight to hear that your experience at Kimpton De Witt was an enjoyable one. Your commendation of our attentive staff, particularly the front desk team, is truly appreciated. We're glad to know that the modern comfort of our hotel and the uniqueness of our penthouse resonated with your taste. We understand your concern about the clarity of our housekeeping schedule. In future, do not hesitate to reach out to our team.We look forward to welcoming you back for another fantastic experience. Your recommendation means a lot to us.Best regards, Team de Witt

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I didn’t stay here. I had pre booked this and completely forgot about it. I wasn’t sent a reminder or any information and was still charged full price which at a cost of living crisis has left me struggling.
Stayed 2 nights in Nov 2023
Response from Team De Witt on Dec 13, 2023
We are sorry to hear that you forgot about your reservation and did not receive any reminder or information about your stay. Normally when the booking is made through a third party like Hotels.com there should be sent out a reminder by the third party. Unfortunately, as a hotel we do not have any influence on the bookings that are not made with the hotel directly and in your case we always advise to contact the party that you made the booking with. Warm regards,Team De Witt

10/10 Excellent

Lorena, Highwood

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about our stay at Kimpton De Witt. Starting with the super friendly front desk staff, they made us feel very welcome and were so nice. Our room was located in the newer section of hotel and was very quiet. Our room was super comfortable and spacious. Also we enjoyed the complimentary happy hour and loved how close the hotel was to the train station (10 minute walk) yet was peaceful and elegant. We would definitely stay here again!
Response from Team De Witt on Nov 29, 2023
Dear Lorena,Your wonderful review is deeply appreciated. It's heartwarming to know that our team's hospitality contributed to your delightful experience at Kimpton De Witt. We are pleased to hear that you found your room comfortable, spacious and quiet, just as we strive for it to be for our esteemed guests. Your enjoyment of the complimentary Social Hour and the convenience of our location brings us joy. It's always our goal to provide an elegant yet peaceful environment for our guests. Knowing that you would definitely choose to stay with us again is the best compliment we could receive. We look forward to welcoming you back.Warm regards,Team De Witt

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property has a bar and restaurant attached. Facility was clean except carpet was a bit dirty.
Stayed 1 night in Nov 2023
Response from Team De Witt on Nov 29, 2023
Dear Sharon,Your high rating for our property brings immense joy to us at Kimpton De Witt. It's delightful to know that you found our facilities, including the bar and restaurant, to your liking.At the same time, your observation about the carpet is duly noted. We strive to maintain the highest standards of cleanliness and your feedback is an important part of that process. We look forward to continuing to serve you with our commitment to creating a perfect experience for our guests.Warm regards,Team De Witt

10/10 Excellent

robert, Vancouver

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My go to place to stay
Stayed 3 nights in Nov 2023
Response from Team De Witt on Nov 23, 2023
Dear Robert,Your supportive comments truly mean a lot to us. We're pleased to know that Kimpton De Witt has become your preferred destination. It's reassuring to see that we've succeeded in providing you with memorable experiences.Looking forward to welcoming you back soon.Warm regards,Team De Witt

10/10 Excellent

Seema

Liked: Cleanliness, property conditions & facilities
5 stars
Stayed 3 nights in Nov 2023
Response from Team De Witt on Nov 23, 2023
Dear Seema,It's great to see your perfect rating of our establishment! Your score reflects the dedication we put into making every guest's stay at Kimpton De Witt exceptional. We hope your experience was memorable and we look forward to welcoming you back in the future.Warm regards,Team De Witt

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Gront Desk, Concierge, and Breakfast Restaurant. All excellent.
Stayed 3 nights in Nov 2023
Response from Team De Witt on Nov 23, 2023
Dear Richard,Your lovely feedback is sincerely appreciated. We're thrilled to hear that our staff across different areas of our hotel made a positive impact on your stay. At Kimpton De Witt, we strive to provide excellent service in all we do, and your comments affirm that we're meeting our goals. Your satisfaction is our utmost reward.We hope to have the pleasure of welcoming you back soon for another delightful stay.Warm regards,Team De Witt

8/10 Good

Allen

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed their coffee shop and the staff were friendly and helpful
Stayed 3 nights in Nov 2023
Response from Team De Witt on Nov 18, 2023
Dear Allen,It is wonderful to hear that you enjoyed our cafe and found our staff to be friendly and helpful. We strive to create a warm and welcoming atmosphere for all our guests and it is always rewarding to hear when we've succeeded. Your feedback is greatly appreciated and we hope to have the pleasure of serving you again in the future.Warm regards,Team De Witt