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Reviews of Max Hotel Amsterdam

2 out of 5
Max Hotel Amsterdam
Hemonystraat 7 sous, Amsterdam

Reviews

6.4
Rating 10 - Excellent. 12 out of 130 reviews" "
Rating 8 - Good. 45 out of 130 reviews" "
Rating 6 - Okay. 40 out of 130 reviews" "
Rating 4 - Poor. 19 out of 130 reviews" "
Rating 2 - Terrible. 14 out of 130 reviews" "

7.0/10

Cleanliness

7.0/10

Staff & service

4.0/10

Amenities

6.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Eliza

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
.
Stayed 2 nights in Mar 2024

8/10 Good

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Max
Hotel Max was convenient, safe and clean. The staff was very friendly as well.
Stayed 1 night in Nov 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Good location, Ok Service
Location is a big plus. However service was not so great, wifi was not working for 2 out of 4 days of stay. On the last day room service forgot to leave any towels causing us some delays. Beside that stay was comfortable and subway/tram stop is right across
Stayed 3 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness
Budget hotel in excellent location, clean and secure.
Stayed 3 nights in Jul 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 4 nights in Jun 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Location good, bed poor, Wi-Fi is crap, food is ok
We booked twin beds and discovered that beds are not normal single beds as they are daybed! which are narrower and couldn’t able to sit on a chair as it was hard folder chair, I booked thought saw the size of the room was advertised on the hotel.com was more bigger for me and my client that we agreed booked due of the room size actually the bedroom was like are a box room also toilet in the shower! Not comfortable for us basically. Breakfast is okay and poor information when arrival al as can’t hear at the doorbell. I all was told to that Hotel Max & was annoyed had to walk few more up the road to same company of the hotel so has to visit the sister hotel to give me the cards for access the room by going back - Wi-Fi is very poor and was unable for me to use it as it’s too risky for my devices so didn’t used them it was a cheat as it was a not proper Wi-Fi wasn’t impressed ( poor access to Wi-Fi & it is not safe to use) it’s easy for hackers to access that system - not impressed at that the hotel didn’t provide the kettle & cups at all, I was so disappointed with the hotel, apart of the poor in the hotel all I can say that location is good
Stayed 4 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location Very welcoming staff Rooms quite small as expected in central London
Stayed 2 nights in Jun 2018

8/10 Good

TR, Prince George, BC

Liked: Cleanliness, staff & service, property conditions & facilities
close but not too close
The hotel was close walking distance to many attractions of Amsterdam but far enough away that the evenings were quiet without the part atmosphere of downtown. Close to transportation good restaurants that were more reasonably priced than downtown and close to the street market for a little colour. We felt we had a good sense of the culture of Amsterdam staying here. My only concern was that the room was very small, but we only slept there.
Stayed 6 nights in Apr 2018

6/10 Okay

Trevor

Liked: Property conditions & facilities, room comfort
Would not stay there again
We got to the hotel and discovered that we needed to check in at the Hotel Iris(4 mins walk). Matress was disgusting, the shower was great. The hotel Iris is the sister hotel and seems like a better choice.
Stayed 1 night in Jul 2017

4/10 Poor

Ahmad

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2017

2/10 Terrible

Mindy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was great but that's about it!

6/10 Okay

Brandon

Disliked: Staff & service, property conditions & facilities, room comfort
Not bad I guess.
Not the best value, but that's probably typical for Amsterdam. The room was fine, and I had no problems, but checkin was inconvenient and the staff don't seem to know the city very well.

4/10 Poor

Ross, Scotland

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Tiny room, great neighbourhood.
Room was absolutely tiny. Bathroom was so small the sink was situated outside of it. Builders woke us up every morning at approximately 8am using power tools and shouting right outside our window. However; fantastic neighbourhood, friendly, helpful staff, free Wi-Fi and reasonably priced.

8/10 Good

Georgie, NZ

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely
It was a great place to stay for a week over the festive holidays.

10/10 Excellent

James, Edinburgh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great budget hotel
Great hotel, pretty basic really, just a double bed and a wet room. Very friendly staff and was very Clean! No complaints at all, would definitely return to this hotel. Great hotel within walking distance of pretty much everything with good public transport as well.

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, room comfort
Very causy, but prectical!
Was good , but there was always some noise! They charged me twice for the room by mistake and didn't refund until now..

4/10 Poor

Sherry, Denver

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Hotel Max
The room was very small. We had to walk to another hotel in the rain to check-in. No parking but it did have WiFi.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
No frills of a room
Great place to sleep while enjoying the city. Rooms were small but bed was comfortable. Easy to navigate, lovely neighborhood, market outside, Heineken brewery down the street. Would stay there again.

8/10 Good

David, Grand Junction

Liked: Cleanliness, staff & service, room comfort
Good value in an interesting neighborhood
Comfortable basic hotel. The attic room had enough space for a family of four. Beds were clean and comfortable, if a bit narrow. Main downside of the room was a musty smell in the shower, which was clean in spite of this. Small garden but the sister hotel (Iris a few blocks away), where you can have a nice breakfast, had a really nice larger garden. Location is a little distance from major attractions but this limits nearby tourist traps and crowds and gives a low key atmosphere. There are plenty of good dining options within 10 minutes and a nice park about 10 minutes away.

8/10 Good

amanda, Belgium

Liked: Cleanliness, staff & service, property conditions & facilities
Affordable, Comfortable & good location
My husband and I were in Amsterdam on a business trip. We booked the Hotel Max last minute affordably and we were not disappointed. Its not necessarily close to the station, but only about a 15-20 min walk away. It was right by De Pijp which has many great bars & restaurants. The girl at the front desk was very nice & helpful. The room was what you expect for $60 close to the center of Amsterdam. Small, just enough to fit in a full size bed, small closet for storage, sink w/ a mirror (a bit cramped but at least it had one) and a privet toilet & shower (which are hard to come by for that cheap in such a big/old city). All in all in was comfortable, affordable & in a good location. We would go back.

6/10 Okay

Fan, Singapore

Hotel Max
It was a small and functional hotel, in a good location considering the price. The toilet is really tiny however, and you cannot have too much luggage as there really isn't much space for anything more than the bed and perhaps one piece of luggage. It's good value for the price, but don't expect anything more than a place to sleep!

8/10 Good

bec, perth australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy, clean
Easy to find. Near the metro and quite a few tram stops. Good location. A LIDL literally 30 second walk, they have 50cent euro coffee. Hotel was clean and good for base. Wifi a pretty slow, the only downside.

10/10 Excellent

Sèana, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic but Clean.
Renovations going on at Hotel Max so we had to check in at Hotel Iris, not an issue as it was only 5minutes over the bridge. Staff were pleasant and friendly. Stayed at Hotel Max for 3ngts. Basic hotel but that reflects in price Room was cleaned daily and fresh towels left. We stayed in room 16 which was on the very top floor, not easy carting cases up 4flights of stairs. We were lucky enough to have one of the builders give us a helping hand. No complaints, would stay here again. :-)

4/10 Poor

Rachael, Australia

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Not my cup of tea
VERY tiny room with a damp/ mouldy smell (they put an electric air freshener in to mask smell). Uncomfortable beds, with a shower that didn't really get hot along with the bathroom door not being able to close. Short bike ride from centre of Amsterdam in a quieter location. Wifi didn't work in our room. I believe too overpriced for what was received. Wouldn't recommend. However, reception is being renovated so check in/check out is at hotel Iris down the street, the reception staff there are extremely friendly, kind and helpful.

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Look for another hotel
I turned up at 5:00pm to find the place closed. After 10mins knocking at the door a person walking along the footpath told me to go to Hotel Iris as they are the same hotel. He was right, you have to use the other place as reception. Shame they couldn't leave a sign on the door telling you what to do. The room is very bare and small. Breakfast was good but if you wanted a Tea bag it cost you extra. Not exactly close to the city centre. Will definitely stay somewhere else next time.

4/10 Poor

Anita

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Disliked: Staff & service
staff left the room door open when they left
This past summer I stayed at the Iris. The Iris was booked so I booked the sister hotel "The Max". On Thursday evening when I returned to my room, I found the door to my room open. There was a cleaning tool in the bathroom. Looked like something to take water off tiles. NOTHING was missing from my belongings. Perhaps the staff was called away. I reported the incident to the Iris office the following morning. The cleaning tool was still in the bathroom when I checked out on Sun. I had a lap top, an I pad and a 35 mm camera in my room. Had they been missing who would have covered the loss?

10/10 Excellent

Hazel & Pat, Coventry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
We had a great stay, we had a garden room. The room was clean and small but enough space for us. breakfast was basic but plenty of it. Marcel the manager was friendly and very helpful. Some building work was taking place but Mario the builder was also very helpful. All the staff were friendly and spoke English. We would certainly go back to this hotel. Hazel & Pat

2/10 Terrible

Canadian Traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay Away
There is a €20 key/remote control deposit that you don't find out about until you there. We were given a room in the basement, across from the dining room. When you walk into the room it appears that you are actually walking into the bathroom when entering the room. The room was very noisy in the morning with prep for breakfast and guests in the dining room. No toiletries in the room. Shower is sloped incorrectly so there is a squeegee in the shower to push the water to the drain. The toilet is in the shower. The beds are very uncomfortable. The bedding is a fitted sheet and a comforter. The bedding is very old, scratchy and full of holes. Cracks in the wall. There was a hole in the wall that had paper towel stuffed in it. Came into the reception area one night around 9:00pm to the smell of cigarette smoke after having to sign a contract as a guest not to smoke in the hotel. Listened to the front desk worker’s TV show from our room. No maid service at all. One towel per person for the stay. Only electrical outlets in the room are above the bed which makes it very difficult to charge electronics over night. The place looks dirty. The room was dirty when we arrived. The toilet had not been flushed. Room smelled of cigarette smoke from someone smoking outside. When other guests enter the dining room it sounds like someone is entering our room. Black mold in the shower. Lower flush on toilet did not work Would like to give it a lower rating that all 1 but that is not available

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Great location
Had a good stay. Didn't spend too much time at the hotel. But we were glad to be there whenever we got back from anywhere. I thought the hotel was good value for money even though the breakfast was not included and the tv didn't work.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel if you are sightseeing in Amsterdam
We had a good stay at this hotel, very convenient to the city and near a tram line. Staff were very friendly and helpful with good english. Room basic but adequate with comfortable beds and a hot shower. Not a modern hotel, but I think the price reflects this.

2/10 Terrible

Sylvia

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
Das Max Hotel hat eine gute Lage, dass war auch alles ! Sauberkeit …Schimmel überall, Zimmer extrem klein, riecht muffig , Dusche mit Toil,integriert -wird dadurch alles Nass, kein TV defekt, offene Steckdosen. Das Hotel würde kein Stern verdienen . Kaution 150€ war vorher fällig , für das Loch nicht verständlich! Bitte geht nicht hierher zum übernachten
Stayed 4 nights in Mar 2024
Response from Bil on Mar 28, 2024
Dear Guest, Thank you for your time for making this review. First of all the deposit was mentioned on our website, have you contacted the reception regarding the issues, we will discuss this matter with our housekeeping. Kind regards, Hotel Max Team.

6/10 Okay

Cristina

Disliked: Cleanliness
Podia ser melhor
Como todas as hospedagens em Amsterdam, parece caro para o que oferece, o quarto é bastante pequeno e o banheiro tem uma organização apertada. O recepcionista solicito foi uma boa experiência. A localização é bacana, permite ir a pé aos pontos turísticos com cerca de 15 a 20 minutos de caminhada. Outro ponto negativo foi uma troca de toalhas que nos trouxe toalhas com manchas de batom e cabelos. Mas estas foram substituídas prontamente por toalhas limpas após reclamação.
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Good hotel If you just want to sleep through the night. Nothing special and very simple, but Good choice If you don’t Need much. Room was clean. Place was excellent.
Stayed 3 nights in Jan 2019

8/10 Good

Jantina

Liked: Cleanliness, staff & service, property conditions & facilities
voor een nichtje was deze kamer te doen,maar voor langer zal ik een andere kamer willen reserveren
Stayed 1 night in Dec 2018

6/10 Okay

Mirva

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Ihan ok hotelli mutta...
Huone oli todella pieni. Sijainti hyvä. Portaita paljon ja todella ohuet seinät. Kuului jopa valokatkaisijan äänet toisesta huoneesta! Siivous toimi hyvin.
Stayed 4 nights in Sep 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
ragazzi lasciate perdere, mai trovato un hotel peggiore
Stayed 3 nights in Sep 2018

8/10 Good

Nina Kjær

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2018

8/10 Good

Renato

Liked: Cleanliness, staff & service, property conditions & facilities
Vale o custo-benefício
Hotel bem localizado, oferece café da manhã (€9,50) disponibiliza aluguel de bicicleta. O quarto é muito pequeno mas funcional, tem um mini banheiro dentro, bem compacto, os travesseiros são enormes, incomodavam a dormir.
Stayed 3 nights in Sep 2018

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Small hotel close to the Stadhouders Kade
Nicely located to the RAI congress centre that is easily reached by tam number 4, Hotel Max was good for me. I spend my time in the city or at the congress, not in the room. My room was quite. Thus, I slept well. Hotel Max was a practical choice.
Stayed 4 nights in Jun 2018

4/10 Poor

maria

Liked: Cleanliness
Disliked: Staff & service
Estranho
Muito estranho, coisa que nunca passei, pois em nenhum momento tive contato com alguém do hotel
Stayed 1 night in Jun 2018

8/10 Good

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy comodo
Este hotel se encuentra en un lugar muy accesible all transporte urbano local, solo a unas cuadras de una de las estaciones. Si reservas este hotel toma en cuenta que no tiene buenos señalamientos y la recepción se encuentra en otro hotel de la misma cadena a varios metros de distancia, ojala tengas suerte al preguntar ya que solo las camareras saben bien las indicaciones. Las escaleras son muy angostas y no cuenta con elevador asi que lo recomendable es no llevar equipaje pésado o varias maletas
Stayed 1 night in May 2018

4/10 Poor

Bruno

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Não recomendo
Quarto muito pequeno e paredes que deixa passar muito o som de outro quarto. Café da manhã bom porem no primeiro dia me pediram pra esperar 30 min para poder tomar café mesmo tendo 2 mesas vazias, no segundo dia chegamos 09:58 na fila para solicitar o café e quando fomos atendidos às 10hs nos falaram que o café iria até as 10hs somente mesmo com um quadro nos quartos informando que o café iria até 10:30hs.
Stayed 3 nights in May 2018

6/10 Okay

LauraG, Siena

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Ok ma Per poche notti
Uno dei più economici che ho trovato coi requisiti che cercavo: fuori dalle zone più rumorose e con bagno in camera, non bisogna pretendere troppo... Zona tranquilla con supermercato di fronte (da usare per la colazione economica), il personale è gentilissimo ma in un hotel vicino dove bisogna andare per il check-in e per depositare i bagagli se si arriva troppo presto... Stanze essenziali, con pochissimi appoggi (una sedia e uno sgabello, nessun comodino), bagno senza box doccia (quindi fradicio dopo la doccia) e senza aspirazione Per una/due notti è comunque fattibile, c’è di peggio...
Stayed 2 nights in Apr 2018

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
Esperienza molto positiva, l’unica pecca riguarda le dimensioni della camera. Il personale è cordiale e cerca di soddisfare appieno le esigenze dei clienti. Il nostro volo partiva alle 6 del mattino e si sono offerti di tenerci le valigie in deposito fino alle 2, nonostante di norma la reception chiudesse alle 22.

8/10 Good

Daniele

Stayed 3 nights in Feb 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
dreckig, laut, unfreundlich
wir waren um jede Minute froh nicht im Zimmer sein zu müssen
Stayed 3 nights in Jul 2017

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Gute lage jedoch sehr kleine einfache zimmer
Nettes personal und quartier aber sehr einfaches und kleines zimmer
Stayed 3 nights in Jun 2017