Lobby sitting area

Reviews of citizenM Amsterdam South

4 out of 5
citizenM Amsterdam South
Prinses Irenestraat 30, Amsterdam, North Holland

Reviews

9.2

Wonderful

Rating 10 - Excellent. 672 out of 1006 reviews" "
Rating 8 - Good. 256 out of 1006 reviews" "
Rating 6 - Okay. 62 out of 1006 reviews" "
Rating 4 - Poor. 14 out of 1006 reviews" "
Rating 2 - Terrible. 2 out of 1006 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from at citizenM Amsterdam Zuid on Mar 18, 2024
Thank you citizen Rachel for your wonderful rating. Pleased to realize that you did enjoy your recent stay.Wishing you safe onward travels for now and looking forward welcoming you back on many more occasions to any of our hotels worldwide or back with us in Amsterdam. Warm regards from the entire team

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
There was an issue with the app that sent me to the wrong hotel twice, but besides that misstep, everything was great.
Stayed 4 nights in Feb 2024
Response from citizenM Amsterdam Zuid Team on Mar 8, 2024
Dear citizen Andrew,Thank you for taking the time to leave a review.I am really sorry to hear about the complications you experienced with the app. We hope to be welcoming you back soon at any of our properties around the world, but until then safe travels.Best wishes, citizenM Amsterdam South team

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This a cozy place where I also stayed a year earlier. The staff is the friendliest and most helpful of any hotel where I've stayed.
Stayed 2 nights in Feb 2024
Response from citizenM Amsterdam Zuid Team on Feb 29, 2024
Dear citizen James,Thank you for letting us know about your stay. First of all, let us start by saying how much of a pleasure it was to have you stay with us. We are happy to see that you enjoyed everything from the in-room technology to the ambassador experience! We are pleased to read that our team was right there for you. They ensure that each guest receives a warm welcome and a refined service. We will definitely share your lovely compliments with the team, as we know how much they love it when guests show their appreciation!We hope to be welcoming you back soon, until then - safe travels!Best wishes from the citizenM Amsterdam South teamClinton

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 1 night in Feb 2024
Response from citizenM Amsterdam Zuid Team on Feb 29, 2024
Dear citizen Alexander,Thank you for letting us know about your stay. First of all, let us start by saying how much of a pleasure it was to have you stay with us. We are happy to see that you enjoyed everything from the in-room technology to the ambassador experience! We hope to be welcoming you back soon, until then - safe travels!Best wishes from the citizenM Amsterdam South teamClinton

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were lovely and friendly. The hotel was very unique, never stayed in one like it. Loved the design. Its in a convenient place for the train station.
Stayed 2 nights in Feb 2024
Response from from the entire team at citizenM Amsterdam Zuid on Feb 26, 2024
Dear citizen Elizabeth,Thank you so much for taking the time sharing your recent experience with us and pleased to hear that overall you have enjoyed your recent staying with us.We have re-designed the hotel with today's modern traveler in mind, and that meant taking away the usual hotel cliches and making the rest as great as can be. That's why our beds are huge and comfy, the movies and Wi-Fi free, and the showers truly jetlag busting. We added a large storage drawer under each bed and we kept clutter in the rooms to a minimum. And as always, our living rooms (not your ordinary lobbies!) and everything in them (books, art, TV) are all yours to enjoy every time you visit us. Our hotel is located within 5 minutes walking distance of "Amsterdam Zuid" railway station. There are several ways to commute from/to the city center; Walking is definitely a nice way to explore the city and the neighboring area - however the options worthwhile to consider are as well; the tram line 5, departing just at the corner of the hotel and taking you via the Museumsquare, Rijksmuseum, to the Leidseplein and through the Jordaan area or the so called super fast "North - South line", metro line 52 taking you in 10 minutes to reach the center of Amsterdam. Should you wish a typical dutch way of transport; we have bikes available to cycle around and explore Amsterdam.Wishing you safe onward travels and a great week ahead, Kind regards,

10/10 Excellent

Callum

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing and friendly staff, always willing to go the extra mile for tourists. Had a great stay here would stay again .
Stayed 3 nights in Feb 2024
Response from citizenM Amsterdam Zuid Team on Feb 26, 2024
Dear Citizen Ishbel,We would like to thank you for your sparkling review and for sharing your overall experience in our hotel. We are happy to read that the location was too your liking and that we lived up to your expectations. It is always full-filling to read comments of new raving fans of the brand. We wish you safe travels and hope to welcome you again soon. All the best, the CitizenM Amsterdam South team.

10/10 Excellent

Ishbel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again. Loved the location and easy accessibility 🙌
Stayed 2 nights in Feb 2024
Response from Clinton on Feb 25, 2024
Thank you citizen Ishbel, we appreciate your positive feedback and happy to hear the location was so convenient for you. We hope to see you soon. Safe travels!

10/10 Excellent

JANICE JUNG, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from at citizenM Amsterdam Zuid on Feb 19, 2024
Thank you citizen Janice for your response and delighted to read that you did enjoy your recent stay. Looking forward welcoming you back on many more occasions to any of our hotels worldwide or back with us in Amsterdam.Warm regards from the entire team

10/10 Excellent

Nichola

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very welcoming, room was super clean and well explained with the technology, amazing rain shower, 24/7 food served with a smile, amazong helpful staff who never faltered in their attitude. Walkable from all transport to get arouns Amsterdam, highly recommended.
Stayed 2 nights in Feb 2024
Response from the entire team at citizenM Amsterdam Zuid on Feb 5, 2024
Thank you citizen Nichola for your wonderful mention - you have made us blush from ear to ear. Your recognition of our dedicated team of ambassadors is much appreciated and will be shared with them to further encourage them creating memorable experiences towards our guests. We can only agree with you that we are blessed with such a team. Wishing you safe onward travels for now and looking forward welcoming you back on many more occasions to any of our hotels worldwide or back with us in Amsterdam. Warm regards from

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely clean and they have an automatic system for checking in & out. and smart system in the room.
Stayed 1 night in Feb 2024
Response from from the entire team at citizenM Amsterdam Zuid on Feb 5, 2024
Thank you citizen Anna for your response and pleased to read that you did your recent stay with us. Looking forward welcoming you back on many more occasions to any of our hotels worldwide or back with us in Amsterdam. Warm regards

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely helpful staff
Stayed 3 nights in Jan 2024
Response from the entire team at citizenM Amsterdam Zuid on Jan 26, 2024
Thank you citizen Sarah for your response and absolutely delighted to read that you did enjoy your recent stay. Looking forward welcoming you back on many more occasions and wishing you safe onward travels for now.Warm regards from

8/10 Good

Takako, London

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The bed was so comfy and thE breakfast was perfect fir new start. Thank you.
Stayed 1 night in Jan 2024
Response from Citizen Liza on Jan 25, 2024
Dear Citizen Takako,Thank you for your review and the compliments about the bed and our breakfast - we're glad you felt comfortable and energized during the stay.We wish you many more exciting travels and kind regards from all of us at Team CitizenM Zuid.

10/10 Excellent

benedict

Stayed 2 nights in Dec 2023
Response from from the entire team at citizenM Amsterdam Zuid on Jan 26, 2024
Thank you citizen benedict for your wonderful mention, it means the world to us. Wishing you safe onward travels and looking forward welcoming you back on many more occasions to any of our hotels worldwide.Warm regards

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from from the entire team at citizenM Amsterdam Zuid on Jan 26, 2024
Thank you citizen Thomas for your response and pleased to read that you did enjoy your recent stay.Wishing you safe onward travels and looking forward welcoming you back on many more occasions.Kind regards

10/10 Excellent

Louis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Dec 2023
Response from Clinton on Jan 21, 2024
Thank you for the wonderful review, citizen Louis. Much appreciated.

10/10 Excellent

Joseph

Stayed 2 nights in Jan 2024
Response from from the entire team at citizenM Amsterdam Zuid on Jan 26, 2024
Thank you citizen Joseph for your response. Looking forward welcoming you back on many more occasion and wishing you safe onward travels for now and a good weekend.Kind regards

10/10 Excellent

Bradley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly an exceptional experience
Stayed 2 nights in Dec 2023
Response from citizen Clinton on Jan 7, 2024
Dear citizen Bradley, Thank you for taking the time to leave us a comment - we're absolutely delighted to read that you liked our quirky concept, with its bright colors, modern art and lots of technology. Rather than an abundance of space, we believe that XXL beds, powerful showers and 24/7 service with a smile are more important to a modern traveler - like you. Customer feedback plays an important role in improving our hotels, while staying true to the citizenM design and concept. It was a pleasure to welcome you and we hope your return trip was comfortable and that we will welcome you back soon. Bon voyage until next time. On behalf of the citizenM Amsterdam South team, Clinton

6/10 Okay

Xiaomei

Travelled with family
Stayed 4 nights in Nov 2023
Response from Citizen Liza on Dec 24, 2023
Dear Citizen Xiaomei,Thank you for the review and we're glad you enjoyed your stay overall.Happy holidays and warm wishes from all of us,CitizenM Zuid.

10/10 Excellent

Me

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay.
Due to cancelled flights & poor weather conditions, my 2 night stay turned into a 12hour stay. The room was fantastic; reasonably priced and was close enough to the metro to get about. I need to mention a member of staff (name I didn't get). She checked me in and we had a bit of difficulty with the room key! She went out of her way to help, she was super polite and NOTHING was a bother to her. I want to give her a massive thank you for her help. She is a credit to Citizen M and should be recognised as so!!!!
Stayed 2 nights in Nov 2023
Response from Citizen Liza on Dec 24, 2023
Dear Citizen,Thank you for this wonderful review and we're so pleased to read you were well taken care of in this tricky moment! Our ambassadors are the ones that truly make a difference within the hotel, and we're really grateful you felt that. We are sending you warm festive wishes and Happy Holidays, Team CitizenM Zuid.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from from the entire team at citizenM Amsterdam Zuid on Dec 6, 2023
Thank you citizen Anonymous for your response and pleased to read that you did enjoy your recent stay. We would be keen to hear your recommendations for improvement, please do share. Looking forward welcoming you back on many more occasions to any of our hotels worldwide (our Rome property just opened earlier this week!) or back with us in Amsterdam. Wishing you safe onward travels for now. Warm regards

8/10 Good

Camilla

Stayed 3 nights in Nov 2023
Response from from the entire team at citizenM Amsterdam Zuid on Dec 6, 2023
Thank you citizen Camilla for your response and pleased to read that you did enjoy your recent stay. We would be keen to hear your recommendations for improvement, please do share. Looking forward welcoming you back on many more occasions to any of our hotels worldwide (our Rome property just opened earlier this week!) or back with us in Amsterdam. Wishing you safe onward travels for now. Warm regards

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and room. Only issue was the complexity of getting the shower to work and the lack of water from the rainfall head in the shower.
Stayed 1 night in Nov 2023
Response from from the entire team at citizenM Amsterdam Zuid on Dec 4, 2023
Thank you citizen Daniel for your response, great to read that you did enjoy your recent stay. We regret learning that you experienced the challenge with the shower in the room and do appreciate bringing this to our attention in order for us to resolve and ensure improvement is made. Thank you for the mention and wishing you safe onward travels for now and a good week ahead. Warm regards

10/10 Excellent

Travis

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms leave little to the imagination for privacy with your shower and toilet right smack in the middle of the room. These are very small rooms but very comfortable and pretty hi tech. You can control everything in your room from your phone. Really cool ambiance lighting. If you’re in Amsterdam this is a great place that’s affordable and with transit so close by you’re minutes away from everything Amsterdam has to offer. I will continue to stay here every time I’m in Amsterdam!
Stayed 5 nights in Nov 2023
Response from from the entire team at citizenM Amsterdam Zuid on Nov 26, 2023
Dear citizen Travis,Thank you so much for taking the time sharing your recent experience with us and pleased to hear that overall you have enjoyed your recent staying with us.We have re-designed the hotel with today's modern traveler in mind, and that meant taking away the usual hotel cliches and making the rest as great as can be. That's why our beds are huge and comfy, the movies and Wi-Fi free, and the showers truly jetlag busting. We added a large storage drawer under each bed and we kept clutter in the rooms to a minimum. And as always, our living rooms (not your ordinary lobbies!) and everything in them (books, art, TV) are all yours to enjoy every time you visit us. Our hotel is located within 5 minutes walking distance of "Amsterdam Zuid" railway station. There are several ways to commute from/to the city center; Walking is definitely a nice way to explore the city and the neighboring area - however the options worthwhile to consider are as well; the tram line 5, departing just at the corner of the hotel and taking you via the Museumsquare, Rijksmuseum, to the Leidseplein and through the Jordaan area or the so called super fast "North - South line", metro line 52 taking you in 10 minutes to reach the center of Amsterdam. Should you wish a typical dutch way of transport; we have bikes available to cycle around and explore Amsterdam.Wishing you safe onward travels and a great week ahead, Kind regards,

8/10 Good

Rachel

Business traveller
Liked: Cleanliness, room comfort
Stayed 3 nights in Nov 2023
Response from from the entire team at citizenM Amsterdam Zuid on Nov 21, 2023
Thank you citizen Rachel for your response and pleased to read that you did enjoy your recent stay. We would be keen to hear your recommendations for improvement, please do share as we constantly strive to exceed our guests expectations. Wishing you safe onward travels for now and looking forward welcoming you back on many more occasions to any of our hotels worldwide. Warm regards

8/10 Good

Mohamed Mehdi

Liked: Cleanliness, staff & service, property conditions & facilities
Just need to mention that it is actually a capsule (feels like a container with a large window by the bedroom.), however it has a restroom and a shower. Close to the metro and buses 15-20 minutes to Central Station.
Stayed 2 nights in Nov 2023
Response from citizenM Amsterdam Zuid on Nov 14, 2023
Dear citizen Mohamed MehdiThank you for your response and pleased to read that you have enjoyed your recent stay - following your comment on our rooms being on the smaller side;We can tell you everything about our awesome citizenM room in just SIX words: supersized essentials, nothing you don’t need.Yes, it’s really that simple. As simple as our room philosophy. Think about it – this is where you unwind, sleep, refresh, have fun, after a long day of travelling, working, shopping, sightseeing. You need an incredible bed with the world’s fluffiest pillows, a shower that kicks jetlag butt, a big TV loaded with stuff to watch, and superfast free Wi-Fi to upload photos or send some ‘wish you were here’ messages. You got it. And you know what else? It’s all super clean, quiet and cosy to being able having a good rest. We built this room thinking only of you.Our rooms can be controlled by the citizenM APP and the MoodPad – the dynamic duo that puts complete room control right under your swiping finger. Open and close the blinds... turn lights on and off. Set the temperature just right, surf TV channels and cast your own content via AirPlay or Chromecast. Order food and don't forget dessert.Play an in-room yoga video, or fall asleep to our exclusive Brainwaves soundtrack. Do whatever you want. Stay in bed.Guests taking a break from tech – don't worry, we've got wall switches too.Once again thank you for your response - wishing you safe onward travels.Kind regards from the entire team at

10/10 Excellent

Wei, Loveland

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay
Stayed 1 night in Nov 2023
Response from from the entire team at citizenM Amsterdam Zuid on Nov 14, 2023
Thank you citizen Wei for your response - delighted to read that you did enjoy your recent stay. Looking forward welcoming you back on many more occasions and wishing you safe onward travels for now. Warm regards

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from the entire team at citizenM Amsterdam Zuid on Nov 14, 2023
Thank you citizen Norma for your response - absolutely wonderful to read that you did enjoy your recent stay. Wishing you safe onward travels and looking forward welcoming you back on many more occasions.Warm regards from

8/10 Good

Laura

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from from the entire team at citizenM Amsterdam Zuid on Nov 7, 2023
Thank you citizen Laura for your response and pleased to read that overall you did enjoy your recent stay. We would be keen to hear your recommendations for improvement - please do share as only through comments such as yours we can continue improving our services and facilities. Wishing you safe onward travels for now and looking forward welcoming you back on many more occasions to any of our hotels worldwide or back with us in Amsterdam. Warm regards

8/10 Good

Kevin

Stayed 2 nights in Oct 2023
Response from from the entire team at citizenM Amsterdam Zuid on Nov 6, 2023
Thank you citizen Kevin for your response and pleased to read that overall you did enjoy your recent stay. We would be keen to hear your recommendations for improvement to achieve the much desired five out of five rating - please do share. Wishing you safe onward travels for now and looking forward welcoming you back on many more occasions to any of our hotels worldwide. Warm regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
It helps a lot the staff allowed me to check into my room early after a long flight to the Netherlands from the US. Room is clean, bed is large and comfortable, hotel staff is friendly, location is convenient with easy access to the center of Amsterdam. Since I was a solo traveler with light luggage’s pieces, room size and layout were not an issue to me. Netherless, CitizenM may not be suitable to a large group of folks traveling together with millions of baggages.
Stayed 5 nights in Oct 2023
Response from from the entire team at citizenM Amsterdam Zuid on Nov 6, 2023
Thank you citizen Anonymous and wonderful to read that you did enjoy your recent stay. Looking forward welcoming you back on many more occasions to any of our hotels worldwide or back with us in Amsterdam.Wishing you safe onward travels for now. Warm regards

10/10 Excellent

Justin

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from from the entire team at citizenM Amsterdam Zuid on Nov 1, 2023
Thank you citizen Justin for your response - delighted to read that you did enjoy your recent stay. Looking forward welcoming you back on many more occasions and wishing you safe onward travels for now. Warm regards

8/10 Good

Harry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from from the entire team at citizenM Amsterdam Zuid on Nov 1, 2023
Thank you citizen Harry for your response and pleased to read that overall you did enjoy your recent stay. Please do share your recommendations for improvement as we constantly review our services and facilities - your opinion does matter. Wishing you safe onward travels for now.Warm regards

10/10 Excellent

Anthony

Stayed 2 nights in Oct 2023
Response from Citizen Liza on Oct 27, 2023
Dear Citizen Anthony,Thank you for a 10/10 score and we are delighted to know you had a nice stay! We hope to welcome you many more times and keep this going.Kind regards,Liza.

10/10 Excellent

Greg

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Slightly Quirky with great styling and enthusiastic staff. Very convenient for Amsterdam Zuid station and RAI
Stayed 3 nights in Oct 2023
Response from from the entire team at citizenM Amsterdam Zuid on Oct 27, 2023
Thank you so much citizen Greg for your wonderful mention. Looking forward welcoming you back on many more occasions and wishing you safe onward travels.Warm regards

10/10 Excellent

Terrance

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quaint and modern.
Stayed 4 nights in Oct 2023
Response from from the entire team at citizenM Amsterdam Zuid on Oct 27, 2023
Thank you citizen Terrance - great that you did enjoy your recent stay. Wishing you safe onward travels and a good weekend. Looking forward welcoming you back on many more occasions to any of our hotels worldwide or back with us in Amsterdam. Warm regards from

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Largely positive
Cool hotel with a great common space / bar / breakfast. Service was also fantastic. Rooms are fairly small, but the tech integration for lights, blinds, temperature etc. was nice. Biggest quibble: the cylindrical showers are a gimmicky waste of space (plus they won’t start until the doors are closed, meaning you have to stand in icy water every time for a few seconds). Location is great if you are primarily interested in convenient proximity to Amsterdam Zuid.
Stayed 2 nights in Oct 2023
Response from the entire team at citizenM Amsterdam Zuid on Oct 25, 2023
Dear citizen Stefan,Thank you so much for taking the time sharing your recent experience with us and pleased to hear that overall you have enjoyed your recent staying with us.Regarding your comment on the size of our rooms;We have re-designed the hotel with today's modern traveller in mind, and that meant taking away the usual hotel cliches and making the rest as great as can be. That's why our beds are huge and comfy, the movies and Wi-Fi free, and the showers truly jetlag busting. We added a large storage drawer under each bed and we kept clutter in the rooms to a minimum. And as always, our living rooms (not your ordinary lobbies!) and everything in them (books, art, TV) are all yours to enjoy every time you visit us. Following your comment on the shower - we do recommend turning the shower on and let it heat up to your desired temperature before you enter - that indeed would safe you from a cold shower to start off your day :) Regarding your mention on the location of the hotel; Our hotel is located within 5 minutes walking distance of "Amsterdam Zuid" railway station. There are several ways to commute from/to the city center; Walking is definitely a nice way to explore the city and the neighboring area - however the options worthwhile to consider are as well; the tram line 5, departing just at the corner of the hotel and taking you via the Museumsquare, Rijksmuseum, to the Leidseplein and through the Jordaan area or the so called super fast "North - South line", metro line 52 taking you in 10 minutes to reach the center of Amsterdam. Should you wish a typical dutch way of transport; we have bikes available to cycle around and explore Amsterdam.Wishing you safe onward travels and a great week ahead, Kind regards from

10/10 Excellent

Terri

Stayed 3 nights in Oct 2023
Response from the entire team at citizenM Amsterdam Zuid on Oct 25, 2023
Dear citizen Terri,We are proudly colourful, confident and arty, a hybrid hotel that isn't just a place to sleep, but somewhere to work, relax, and play. To meet like-minded people and get inspired. Somewhere to feel at home the moment you walk through the door. Somewhere with free Wi-Fi, comfortable furniture, and a great bed to crash in at the end of a long day. It seems we have found in you a true "mobile citizen" - looking forward welcoming you back anytime soon.Kind regards from

10/10 Excellent

Declan

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome staff! Wonderful humor! Great techi facilities! Clean! Food was good!
Stayed 4 nights in Oct 2023
Response from from the entire team at citizenM Amstel Amsterdam on Oct 18, 2023
Thank you citizen Declan for your wonderful response and fantastic to see that you did enjoy your recent stay. Allow us to share your feedback with the team to further encourage them creating memorable moments for our guests. Looking forward welcoming you back on many more occasions and wishing you safe onward travels for now. Warm regards

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from from the entire team at citizenM Amstel Amsterdam on Oct 18, 2023
Thank you citizen Tracy for the much appreciated ten out of ten rating - it means the world to us. Looking forward welcoming you back on many more occasions to any of our hotels worldwide or back with us in Amsterdam Wishing you safe travels for now. Warm regards

10/10 Excellent

Terri

Very convenient location for tram , metro and train. Excellent surroundings for restaurants, grocery stores and shops
Stayed 4 nights in Oct 2023
Response from at citizenM Amsterdam Zuid on Oct 11, 2023
Thank you citizen Terri for your response and pleased to read that you did enjoy your recent stay. Looking forward welcoming you back on many more occasions and wishing you safe onward travels for nowWarm regards from the entire team

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Trendy, attentive staff, convient public transportation options.
Stayed 3 nights in Oct 2023
Response from Citizen Liza on Oct 27, 2023
Dear Citizen Michael,Thank you for a wonderful review and especially for the kind words about the team - we truly are proud of our ambassadors. As well awesome to read that our funky concept and modern art was to your liking.We hope your journey home was pleasant and we hope to welcome you again soon!Kind regards,Liza.

10/10 Excellent

Thamakrit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Lovely place. Good location near train station. Love the light adjustable in the room. Shower is cool.
Stayed 2 nights in Sep 2023
Response from entire team at citizenM Amsterdam Zuid on Oct 11, 2023
Dear citizen Thamakrit, thank you for your response and pleased to read that you did enjoy your recent stay. Wishing you safe onward travels for now and looking forward welcoming you back on many more occasions to any of our hotels worldwide or back with us in Amsterdam. Warm regards from the

8/10 Good

Paul

Stayed 2 nights in Sep 2023
Response from entire team at citizenM Amsterdam Zuid on Oct 25, 2023
Thank you citizen Paul for your response and delighted to read that you did enjoy your recent stay. We would be keen to find out your recommendations for improvement being able to obtain that much desired five out of five rating. Please do share. Wishing you safe onward travels and looking forward welcoming you back on many more occasions. Warm regards from the

8/10 Good

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful staff. Rooms are good and clean. Huge bed. Room was cold and the temperature control didnt seem to work properly. Overpriced drinks at the bar. Lifts are super slow so you have to wait a very long time for it.
Stayed 2 nights in Sep 2023
Response from Citizen Liza on Sep 28, 2023
Dear Citizen Chris,Thank you for sharing about your experience and especially for the compliments about the staff. We are glad you enjoyed the room and our concept - it's always a pleasure to introduce guests to CitizenM. Our apologies for the inconvenience with the airconditioning, it does take longer for the room to heat up. As for the elevators, we have been working hard on getting to fix one of the elevators and it is now back to normal.Thank you for leaving us a review and we hope to welcome you again soon!Kind regards,Team CitizenM Zuid.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location. Room had everything you needed and the bed was so comfortable.
Stayed 2 nights in Sep 2023
Response from Liza on Sep 19, 2023
Dear Citizen,Thank you for taking the time to share about your experience with us! We're thrilled there's another CitizenM fan out there. Our rooms are indeed compact but provide all the essentials a modern traveler needs: XXL comfy beds, high tech, speedy WiFi and a large living room to relax or get work done.Once again, thank you for sharing and we hope to welcome you again soon!Kind regards,Team CitizenM Zuid,

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this place
Friendly staff and very clean hotel. Modern experience in a historical city. I highly recommend a stay here.
Stayed 2 nights in Aug 2023
Response from Liza on Sep 10, 2023
Dear Citizen Brian,Thank you for such a kind review and for the warm comments about the team! We're thrilled you loved the concept and highly appreciate the recommendation.It was a pleasure hosting you and we wish you safe travels further,Team CitizenM Zuid.

10/10 Excellent

Koh

Stayed 2 nights in Aug 2023
Response from Liza on Sep 10, 2023
Dear Citizen Koh,Thank you for a 10/10, wé're thrilled you feel the same as us about CitizenM!Kind regards,Liza.

10/10 Excellent

Marine

Business traveller
Liked: Amenities, property conditions & facilities
Service
Stayed 4 nights in Aug 2023
Response from CitizenM Amsterdam South Team on Sep 2, 2023
Dear Citizen Marine, I would like to thank you for your lovely review and for sharing with us your positive experience in our hotel. Your comments and rating of the team are greatly appreciated, as they do their best to create amazing experiences for all our guests. Should you have any additional feedback that will help us to improve ourselves, please share freely so we may create an even better experience for you next visit. We wish you safe travels and hope we get to welcome you back again soon. All the best, the CitizenM Amsterdam South team.

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed staying here. The bed was really comfortable in the shower was hot. The food was really good and the Wi-Fi was very consistent. The only thing I wish they did have was laundry on site that you could do yourself.
Stayed 2 nights in Aug 2023
Response from CitizenM Amsterdam South Team on Sep 2, 2023
Dear Citizen Elizabeth, I would like to thank you for your lovely review and for sharing with us your positive experience in our hotel. Your comments and rating of the team are greatly appreciated, as they do their best to create amazing experiences for all our guests. Laundry on site is understandably a service some guests anticipate, however we do not have the facilities to do so. Therefore, we have a external laundry service we are affiliated with and share this to all our guests with this request. We do want to apologize if this was not for you. We wish you safe travels and hope we get to welcome you back again soon. All the best, the CitizenM Amsterdam South team.

8/10 Good

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 2 nights in Aug 2023
Response from from the entire team at citizenM Amsterdam Zuid on Aug 29, 2023
Thank you citizen Melissa for your response and we would be keen to find out what we could do differently to achieve the desired five out of five rating, please do share as we can only improve our services and facilities through comments such as yours. Wishing you safe onward travels for now and looking forward welcoming you back in the near future. Warm regards