Indian cuisine, alfresco dining

Reviews of Hyatt Regency Amritsar

4.5 out of 5
Hyatt Regency Amritsar
Adjoining Alpha One City Center, MBM Farms, G.T. Road, Amritsar, Punjab

Reviews

8.2

Very good

Rating 10 - Excellent. 285 out of 612 reviews" "
Rating 8 - Good. 171 out of 612 reviews" "
Rating 6 - Okay. 80 out of 612 reviews" "
Rating 4 - Poor. 38 out of 612 reviews" "
Rating 2 - Terrible. 38 out of 612 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

june

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and helpful. The facilities were excellent and it was easy to get to the Golden Temple. The hotel even provided a shuttle bus to attend in the evening.
Stayed 3 nights in Apr 2024

10/10 Excellent

TANVIR KAUR

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely friendly. Laskshay- extremely great reception service. Fiza- the most amazing serving staff and Manoj a great cook. It was a great room, great help by everyone and food options was wonderful! Really appreciate the service
Stayed 3 nights in Mar 2024
Response from Team Hyatt Regency Amritsar on Mar 29, 2024
Dear Tanvir,Greetings from Hyatt Regency Amritsar!!It was indeed a pleasure to have you stay with us during your recent visit. Thank you for taking the time out to share your experience of your stay with us. We are glad that you left with a positive impression of our product and services and that we were able to exceed your expectations. Your positive feedback is a great source of motivation for each of us & we look forward to your patronage and to welcoming you back soon again!Warm regards,Team Hyatt Regency Amritsar

10/10 Excellent

Sanjit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment you step into the Hyatt Regency Amritsar, you're enveloped in a world of luxury and impeccable service. The staff here are the true stars of the show. They're attentive, incredibly helpful, and go above and beyond to ensure your stay is nothing short of amazing. The rooms themselves are immaculate presentations of comfort and style. They're not just clean they are prestige But the indulgence doesn't stop there. The Hyatt Regency boasts a phenomenal array of culinary options. your taste buds will be on a joyous adventure. If you're looking for a hotel in Amritsar that won't disappoint, look no further than the Hyatt Regency. With its incredible staff, immaculate rooms, and phenomenal food offerings, it's a true gem waiting to be discovered. Highly recommended!
Stayed 3 nights in Mar 2024
Response from Team Hyatt Regency Amritsar on Mar 29, 2024
Dear Sanjit,Greetings from Hyatt Regency Amritsar!!It was indeed a pleasure to have you stay with us during your recent visit. Thank you for taking the time out to share your experience of your stay with us. We are glad that you left with a positive impression of our product and services and that we were able to exceed your expectations. Your positive feedback is a great source of motivation for each of us & we look forward to your patronage and to welcoming you back soon again!Warm regards,Team Hyatt Regency Amritsar

8/10 Good

AMARJIT

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Team Hyatt Regency Amritsar on Mar 29, 2024
Dear Amarjit,Greetings from Hyatt Regency Amritsar!!It was indeed a pleasure to have you stay with us during your recent visit. Thank you for taking the time out to share your experience of your stay with us. We are glad that you left with a positive impression of our product and services and that we were able to exceed your expectations. Your positive feedback is a great source of motivation for each of us & we look forward to your patronage and to welcoming you back soon again!Warm regards,Team Hyatt Regency Amritsar

8/10 Good

Kamljit

Travelled with family
Liked: Cleanliness, property conditions & facilities
I would have given full stars, I only used the hotel room for the one night stay so basically to sleep. I skipped breakfast but was told it was by those that I was traveling with that is was wonderful with a great selection. Staff at the doors were wonderful and quick to help. The front desk service was lacking for me. I found the lineup queue did not matter and front desk allowed people to bud in front and allowed others to distract from them assisting you, mid conversation. I had 3 visits to front desk and all three times this occurred. Had this not occurred, I would have given full stars.
Stayed 1 night in Mar 2024
Response from Team Hyatt Regency Amritsar on Mar 28, 2024
Dear Guest,Greetings from Hyatt Regency Amritsar!!It was indeed a pleasure to have you stay with us during your recent visit. Thank you for taking the time out to share your experience of your stay with us. We are glad that you left with a positive impression of our product and services and that we were able to exceed your expectations. Your positive feedback is a great source of motivation for each of us & we look forward to your patronage and to welcoming you back soon again!Warm regards,Team Hyatt Regency Amritsar

10/10 Excellent

Camille

Stayed 2 nights in Mar 2024

6/10 Okay

Gunika

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The check-in was one of the issues, rooms are way too small I mean compared to other five star properties. It was not up to the mark could have better rooms when somebody is paying good amount. They should at least get a complimentary breakfast too.
Stayed 1 night in Mar 2024
Response from Team Hyatt Regency Amritsar on Mar 25, 2024
Dear Guest,Thank you for sharing your valuable feedback. We regret that the room size did not meet your preferences, we offer rooms that are standardized at 296 square feet, each thoughtfully designed with the comfort and convenience of city visitors in mind. Our commitment to ergonomic and aesthetic considerations remains unwavering. We hope you choose to stay with us again, so we can show you our true level of service.Best regards,Team Hyatt Regency Amritsar

6/10 Okay

Jagwinder singh

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Team Hyatt Regency Amritsar on Mar 25, 2024
Dear Guest,Greetings from Hyatt Regency Amritsar!!It was indeed a pleasure to have you stay with us during your recent visit. Thank you for taking the time out to share your experience of your stay with us. We are glad that you left with a positive impression of our product and services and that we were able to exceed your expectations. Your positive feedback is a great source of motivation for each of us & we look forward to your patronage and to welcoming you back soon again!Warm regards,Team Hyatt Regency Amritsar

6/10 Okay

Sukwinder

Travelled with family, Business traveller
Liked: Staff & service, amenities
Disliked: Cleanliness
Zhana in dinning room was outstanding . I was asked to pay for my room upfront on arrival which was very poor. I asked to be on a room over looking the pool got put on 14th floor for my 2 week stay never offered an upgrade
Stayed 14 nights in Mar 2024
Response from Team Hyatt Regency Amritsar on Mar 25, 2024
Dear Guest,Thank you for taking the time to share your feedback with us.We are thrilled to hear that Zhana provided you with outstanding service during your dining experience. We will be sure to pass on your compliments to her, as we know she will be delighted to hear that she made your visit memorable.Regarding your check-in experience and room assignment, please accept our sincere apologies for any inconvenience this may have caused. Your feedback is invaluable to us, and we will address these concerns with our team to ensure that we improve our processes and better meet the expectations of our guests in the future.We truly appreciate your patronage and hope to have the opportunity to welcome you back for an improved stay in the near future.Warm regards,Team Hyatt Regency Amritsar

10/10 Excellent

Manvir, Kuala Lumpur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Next to Amritsar Mall so great food and shopping options. Getting to Golden Temple very easy. Hotel food and restaurants are exemplary. Spa is a must!!!
Stayed 6 nights in Mar 2024
Response from Hyatt Regency Amritsar on Mar 18, 2024
Dear guest,Greetings from Hyatt Regency Amritsar!!It was indeed a pleasure to have you stay with us during your recent visit. Thank you for taking the time out to share your experience of your stay with us. We are glad that you left with a positive impression of our product and services and that we were able to exceed your expectations. Your positive feedback is a great source of motivation for each of us & we look forward to your patronage and to welcoming you back soon again!Warm regards,Team Hyatt Regency Amritsar

8/10 Good

Sukhdev Singh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Y
Stayed 3 nights in Mar 2024
Response from Hyatt Regency Amritsar on Mar 17, 2024
Dear Guest,Greetings from Hyatt Regency Amritsar!!It was indeed a pleasure to have you stay with us during your recent visit. Thank you for taking the time out to share your experience of your stay with us. We are glad that you left with a positive impression of our product and services and that we were able to exceed your expectations. Your positive feedback is a great source of motivation for each of us & we look forward to your patronage and to welcoming you back soon again!Warm regards,Team Hyatt Regency Amritsar

8/10 Good

sukhvinder

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast Clean Staff was excellent
Stayed 3 nights in Mar 2024
Response from Hyatt Regency Amritsar on Mar 17, 2024
Dear Guest,Greetings from Hyatt Regency Amritsar!!It was indeed a pleasure to have you stay with us during your recent visit. Thank you for taking the time out to share your experience of your stay with us. We are glad that you left with a positive impression of our product and services and that we were able to exceed your expectations. Your positive feedback is a great source of motivation for each of us & we look forward to your patronage and to welcoming you back soon again!Warm regards,Team Hyatt Regency Amritsar

10/10 Excellent

manpreet, Chicago

Stayed 1 night in Mar 2024
Response from Team Hyatt Regency Amritsar on Mar 29, 2024
Dear Manpreet,Greetings from Hyatt Regency Amritsar!!It was indeed a pleasure to have you stay with us during your recent visit. Thank you for taking the time out to share your experience of your stay with us. We are glad that you left with a positive impression of our product and services and that we were able to exceed your expectations. Your positive feedback is a great source of motivation for each of us & we look forward to your patronage and to welcoming you back soon again!Warm regards,Team Hyatt Regency Amritsar

8/10 Good

Inderpal

For the price paid service and immenties were average but staff was very good
Stayed 2 nights in Feb 2024
Response from Team Hyatt Regency Amritsar on Mar 14, 2024
Dear Guest,Greetings from Hyatt Regency Amritsar!!It was indeed a pleasure to have you stay with us during your recent visit. Thank you for taking the time out to share your experience of your stay with us. We are glad that you left with a positive impression of our product and services and that we were able to exceed your expectations. Your positive feedback is a great source of motivation for each of us & we look forward to your patronage and to welcoming you back soon again!Warm regards,Team Hyatt Regency Amritsar

10/10 Excellent

sukhpaljit, INGERSOLL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Property!!
Stayed 1 night in Mar 2024
Response from Team Hyatt Regency Amritsar on Mar 14, 2024
Dear Guest,Greetings from Hyatt Regency Amritsar!!It was indeed a pleasure to have you stay with us during your recent visit. Thank you for taking the time out to share your experience of your stay with us. We are glad that you left with a positive impression of our product and services and that we were able to exceed your expectations. Your positive feedback is a great source of motivation for each of us & we look forward to your patronage and to welcoming you back soon again!Warm regards,Team Hyatt Regency Amritsar

10/10 Excellent

Amardeep

Liked: Cleanliness, staff & service
Room are nice n bathroom clean
Stayed 2 nights in Feb 2024
Response from Team Hyatt Regency Amritsar on Mar 14, 2024
Dear Guest,Greetings from Hyatt Regency Amritsar!!It was indeed a pleasure to have you stay with us during your recent visit. Thank you for taking the time out to share your experience of your stay with us. We are glad that you left with a positive impression of our product and services and that we were able to exceed your expectations. Your positive feedback is a great source of motivation for each of us & we look forward to your patronage and to welcoming you back soon again!Warm regards,Team Hyatt Regency Amritsar

6/10 Okay

Sudhanshu

Travelled with family and small children
The staff was friendly and helpful - the only saving grace for this facility. Doesn’t live up to the Hyatt name!!!
Stayed 1 night in Mar 2024
Response from Team Hyatt Regency Amritsar on Apr 2, 2024
Dear Sudhanshu,It was indeed a pleasure to have you stay with us during your recent visit. Thank you for taking the time out to share your experience of your stay with us. We are glad that you left with a positive impression of our product and services and that we were able to exceed your expectations.We regret that the room size did not meet your preferences, we offer rooms that are standardized at 296 square feet, each thoughtfully designed with the comfort and convenience of city visitors in mind. Our commitment to ergonomic and aesthetic considerations remains unwavering. Your positive feedback is a great source of motivation for each of us & we look forward to your patronage and to welcoming you back soon again!Warm regards,Team Hyatt Regency Amritsar

10/10 Excellent

Paulin

Stayed 1 night in Feb 2024
Response from Team Hyatt Regency Amritsar on Mar 25, 2024
Dear Guest,Greetings from Hyatt Regency Amritsar!!It was indeed a pleasure to have you stay with us during your recent visit. Thank you for taking the time out to share your experience of your stay with us. We are glad that you left with a positive impression of our product and services and that we were able to exceed your expectations. Your positive feedback is a great source of motivation for each of us & we look forward to your patronage and to welcoming you back soon again!Warm regards,Team Hyatt Regency Amritsar

8/10 Good

TAJINDER, Oxnard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Team Hyatt Regency Amritsar on Feb 16, 2024
Dear Guest,Greetings from Hyatt Regency Amritsar!!It was indeed a pleasure to have you stay with us during your recent visit. Thank you for taking the time out to share your experience of your stay with us. We are glad that you left with a positive impression of our product and services and that we were able to exceed your expectations. Your positive feedback is a great source of motivation for each of us & we look forward to your patronage and to welcoming you back soon again!Warm regards,Dear Guest,Greetings from Hyatt Regency Amritsar!!It was indeed a pleasure to have you stay with us during your recent visit. Thank you for taking the time out to share your experience of your stay with us. We are glad that you left with a positive impression of our product and services and that we were able to exceed your expectations. Your positive feedback is a great source of motivation for each of us & we look forward to your patronage and to welcoming you back soon again! Warm regards,Team Hyatt Regency Amritsar

8/10 Good

GURMINDER, CIRCLEVILLE

Stayed 1 night in Jan 2024
Response from Hyatt Regency Amritsar on Feb 15, 2024
Dear Guest,Greetings from Hyatt Regency Amritsar!!It was indeed a pleasure to have you stay with us during your recent visit. Thank you for taking the time out to share your experience of your stay with us. We are glad that you left with a positive impression of our product and services and that we were able to exceed your expectations. Your positive feedback is a great source of motivation for each of us & we look forward to your patronage and to welcoming you back soon again!Warm regards,Dear Guest,Greetings from Hyatt Regency Amritsar!!It was indeed a pleasure to have you stay with us during your recent visit. Thank you for taking the time out to share your experience of your stay with us. We are glad that you left with a positive impression of our product and services and that we were able to exceed your expectations. Your positive feedback is a great source of motivation for each of us & we look forward to your patronage and to welcoming you back soon again!Warm regards,Team Hyatt Regency Amritsar

4/10 Poor

Harshad

Liked: Cleanliness
Disliked: Property conditions & facilities
We realise the weather was cold outside but the hotel itself was very cold. The water too was just warm. We were in our coats and jackets throuhgout our stay including when dining. We spent most of our time at the nearby shopping mall where it was warmer. Very disappointed with our stay overall.
Stayed 3 nights in Jan 2024
Response from Team Hyatt Regency Amritsar on Feb 5, 2024
Dear guest, Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, we can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Thank you for choosing Hyatt Regency Amritsar. We look forward to welcome you back with us. Best regards,

4/10 Poor

Verified traveller

Travelled with family
Disliked: Room comfort
It was ok , nothing extraordinary
Stayed 1 night in Jan 2024
Response from Team Hyatt Regency Amritsar on Feb 5, 2024
Dear guest, Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, we can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Thank you for choosing Hyatt Regency Amritsar. We look forward to welcome you back with us. Best regards,

10/10 Excellent

Ravi

Stayed 2 nights in Jan 2024
Response from Team Hyatt Regency Amritsar on Feb 15, 2024
Dear Guest,Greetings from Hyatt Regency Amritsar!!It was indeed a pleasure to have you stay with us during your recent visit. Thank you for taking the time out to share your experience of your stay with us. We are glad that you left with a positive impression of our product and services and that we were able to exceed your expectations. Your positive feedback is a great source of motivation for each of us & we look forward to your patronage and to welcoming you back soon again!Warm regards,Team Hyatt Regency Amritsar

10/10 Excellent

Shreyansh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Hyatt Regency Amritsar on Jan 15, 2024
Warm regards,Team Hyatt Regency Amritsar

4/10 Poor

Shivani

Stayed 1 night in Jan 2024
Response from Hyatt Regency Amritsar on Jan 15, 2024
Dear Valued Guest, Thank you for taking time to share your feedback, based on your recent stay with us. We sincerely regret for the inconvenience faced by you and assure you that this is certainly not the level of service that we aim to deliver.Please be assured that concerned teams members have been addressed accordingly so that such instances of inconvenience does not arise in future. I hope we will have the pleasure of welcoming you back soon again and have the opportunity to earn your trust by meeting standards to the best of our ability.Best regards,Team Hyatt Regency Amritsar

8/10 Good

Tasneem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Generally good. Nice hotel. To me this was more a 4-Star rather than a 5-Star hotel. Room was nice. Hot water, complimentary water and other basic amenities including toiletries. Breakfast buffet was good. You are maybe a 10 minute ride from the Golden Temple and other tourist attractions. Nice shopping mall located next to the hotel. Wifi was not too good. Clean.
Response from Warm regards, Team Hyatt Regency Amritsar on Jan 15, 2024
Dear Guest,Greetings from Hyatt Regency Amritsar!!It was indeed a pleasure to have you stay with us during your recent visit. Thank you for taking the time out to share your experience of your stay with us. We are glad that you left with a positive impression of our product and services and that we were able to exceed your expectations. Your positive feedback is a great source of motivation for each of us & we look forward to your patronage and to welcoming you back soon again!

8/10 Good

Shivraj

Stayed 1 night in Dec 2023
Response from Hyatt Regency Amritsar on Jan 15, 2024
Warm regards,Team Hyatt Regency Amritsar

8/10 Good

Sukhjeet, Uniondale

Liked: Cleanliness, staff & service
Decent place to stay and sleep, was visiting Harmandir Sahib, it was OK place and they called a cab for us early morning.
Response from Hyatt Regency Amritsar on Jan 15, 2024
Warm regards,Team Hyatt Regency Amritsar

4/10 Poor

Gurtej

Disliked: Staff & service, property conditions & facilities
Quite a old property and probably needs complete renovation. Some staff were a big disappointment as they were prompt to say no to any extended requests. Breakfast service was slack and wait staff seems to be hiding and orders were late or arrived wrong
Stayed 1 night in Dec 2023
Response from Hyatt Regency Amritsar on Jan 15, 2024
Warm regards,Team Hyatt Regency Amritsar

2/10 Terrible

Amit

Disliked: Cleanliness, staff & service, property conditions & facilities
Response from Team Hyatt Regency Amritsar on Feb 15, 2024
Dear Valued Guest,Thank you for sharing your feedback from your recent stay. We appreciate your time and apologize for any inconvenience you experienced during your visit. Rest assured, this does not align with the service standards we strive to maintain.We have addressed the concerns with the relevant team members to prevent similar inconveniences in the future. Your feedback is crucial in helping us enhance our services.We hope to welcome you back soon, providing an improved and seamless experience that reflects the high standards we aim to achieve.Best regards, Team Hyatt Regency Amritsar

4/10 Poor

amarpreet

Travelled with family
Disliked: Amenities
Spent best part of an hour trying to check in with reception staff saying the hotel is not paid for yet we clearly had an invoice stating the cost of our rooms had been paid in full. Breakfast was no replenished and hotel was quite dirty
Stayed 2 nights in Dec 2023
Response from Hyatt Regency Amritsar on Jan 15, 2024
Dear Valued Guest, Thank you for taking time to share your feedback, based on your recent stay with us. We sincerely regret for the inconvenience faced by you and assure you that this is certainly not the level of service that we aim to deliver.Please be assured that concerned teams members have been addressed accordingly so that such instances of inconvenience does not arise in future. I hope we will have the pleasure of welcoming you back soon again and have the opportunity to earn your trust by meeting standards to the best of our ability.Best regards,Team Hyatt Regency Amritsar

8/10 Good

Zehera

Stayed 1 night in Dec 2023
Response from Hyatt Regency Amritsar on Jan 15, 2024
Warm regards,Team Hyatt Regency Amritsar

10/10 Excellent

Manvi

Stayed 3 nights in Dec 2023
Response from Hyatt Regency Amritsar on Jan 15, 2024
Warm regards,Team Hyatt Regency Amritsar

10/10 Excellent

Sukhdev

Liked: Cleanliness, staff & service, property conditions & facilities
I loved it
Stayed 1 night in Sep 2023
Response from Hyatt Regency Amritsar on Jan 15, 2024
Warm regards,Team Hyatt Regency Amritsar

10/10 Excellent

Shikha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Nov 2023
Response from Hyatt Regency Amritsar on Jan 15, 2024
Warm regards,Team Hyatt Regency Amritsar

6/10 Okay

Ranjeet

Liked: Cleanliness, property conditions & facilities
Staff is very slow and not very welcoming
Stayed 1 night in Nov 2023
Response from Hyatt Regency Amritsar on Jan 15, 2024
Dear Valued Guest, Thank you for taking time to share your feedback, based on your recent stay with us. We sincerely regret for the inconvenience faced by you and assure you that this is certainly not the level of service that we aim to deliver.Please be assured that concerned teams members have been addressed accordingly so that such instances of inconvenience does not arise in future. I hope we will have the pleasure of welcoming you back soon again and have the opportunity to earn your trust by meeting standards to the best of our ability.Best regards,Team Hyatt Regency Amritsar

8/10 Good

Shingara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was good.
Stayed 10 nights in Nov 2023
Response from Hyatt Regency Amritsar on Jan 15, 2024
Dear Guest,Greetings from Hyatt Regency Amritsar!!It was indeed a pleasure to have you stay with us during your recent visit. Thank you for taking the time out to share your experience of your stay with us. We are glad that you left with a positive impression of our product and services and that we were able to exceed your expectations. Your positive feedback is a great source of motivation for each of us & we look forward to your patronage and to welcoming you back soon again!Warm regards,Team Hyatt Regency Amritsar

2/10 Terrible

Manjot

Liked: Cleanliness
Stayed 1 night in Nov 2023
Response from Hyatt Regency Amritsar on Jan 15, 2024
Dear Valued Guest, Thank you for taking time to share your feedback, based on your recent stay with us. We sincerely regret for the inconvenience faced by you and assure you that this is certainly not the level of service that we aim to deliver.Please be assured that concerned teams members have been addressed accordingly so that such instances of inconvenience does not arise in future. I hope we will have the pleasure of welcoming you back soon again and have the opportunity to earn your trust by meeting standards to the best of our ability.Best regards,Team Hyatt Regency Amritsar

2/10 Terrible

kamaldeep

Travelled with group
Disliked: Cleanliness, staff & service
Too small rooms Not comfortable Waste of money and time
Stayed 1 night in Nov 2023
Response from Hyatt Regency Amritsar on Nov 25, 2023
Dear Kamaldeep,Greetings from Hyatt Regency Amritsar!!It was indeed a pleasure to have you stay with us during your recent visit. Thank you for taking the time out to share your experience of your stay with us. We are glad that you left with a positive impression of our product and services and that we were able to exceed your expectations. Your positive feedback is a great source of motivation for each of us & we look forward to your patronage and to welcoming you back soon again!Warm regards,Team Hyatt Regency Amritsar

8/10 Good

Mahendra

Liked: Property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Hyatt Regency Amritsar on Nov 25, 2023
Dear Mahendra,Greetings from Hyatt Regency Amritsar!!It was indeed a pleasure to have you stay with us during your recent visit. Thank you for taking the time out to share your experience of your stay with us. We are glad that you left with a positive impression of our product and services and that we were able to exceed your expectations. Your positive feedback is a great source of motivation for each of us & we look forward to your patronage and to welcoming you back soon again!Warm regards,Team Hyatt Regency Amritsar

10/10 Excellent

Gagan

Liked: Cleanliness
Stayed 4 nights in Oct 2023
Response from Hyatt Regency Amritsar on Nov 25, 2023
Dear Guest,Greetings from Hyatt Regency Amritsar!!It was indeed a pleasure to have you stay with us during your recent visit. Thank you for taking the time out to share your experience of your stay with us. We are glad that you left with a positive impression of our product and services and that we were able to exceed your expectations. Your positive feedback is a great source of motivation for each of us & we look forward to your patronage and to welcoming you back soon again!Warm regards,Team Hyatt Regency Amritsar

10/10 Excellent

Maninder

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 1 night in Nov 2023
Response from Hyatt Regency Amritsar on Nov 25, 2023
Dear Maninder,Greetings from Hyatt Regency Amritsar!!It was indeed a pleasure to have you stay with us during your recent visit. Thank you for taking the time out to share your experience of your stay with us. We are glad that you left with a positive impression of our product and services and that we were able to exceed your expectations. Your positive feedback is a great source of motivation for each of us & we look forward to your patronage and to welcoming you back soon again!Warm regards,Team Hyatt Regency Amritsar

10/10 Excellent

delip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoy staying at hyatt. The staff are so friendly and courteous. Breakfast has the full array of varieties. Nexus is so near and that makes shopping easy. Transport to golden temple is available
Stayed 3 nights in Oct 2023
Response from Hyatt Regency Amritsar on Nov 25, 2023
Dear Delip,Greetings from Hyatt Regency Amritsar!!It was indeed a pleasure to have you stay with us during your recent visit. Thank you for taking the time out to share your experience of your stay with us. We are glad that you left with a positive impression of our product and services and that we were able to exceed your expectations. Your positive feedback is a great source of motivation for each of us & we look forward to your patronage and to welcoming you back soon again!Warm regards,Team Hyatt Regency Amritsar

6/10 Okay

ravinder s

Travelled with family
Liked: Staff & service
Stayed 2 nights in Oct 2023
Response from Hyatt Regency Amritsar on Nov 25, 2023
Dear Ravinder,Greetings from Hyatt Regency Amritsar!!It was indeed a pleasure to have you stay with us during your recent visit. Thank you for taking the time out to share your experience of your stay with us. We are glad that you left with a positive impression of our product and services and that we were able to exceed your expectations. Your positive feedback is a great source of motivation for each of us & we look forward to your patronage and to welcoming you back soon again!Warm regards,Team Hyatt Regency Amritsar

6/10 Okay

Gautam

Liked: Cleanliness
Disliked: Property conditions & facilities
Bathroom haf issues - flush was not working properly
Stayed 2 nights in Oct 2023
Response from Hyatt Regency Amritsar on Nov 25, 2023
Dear Gautam, Greetings from Hyatt Regency Amritsar!! Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, we can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Thank you for choosing Hyatt Regency Amritsar. We look forward to welcome you back with us. Best regards, Team Hyatt Regency Amritsar

10/10 Excellent

Joginder

Staff were excellent at check in and very helpful
Stayed 1 night in Oct 2023
Response from Hyatt Regency Amritsar on Nov 25, 2023
Dear Joginder,Greetings from Hyatt Regency Amritsar!!It was indeed a pleasure to have you stay with us during your recent visit. Thank you for taking the time out to share your experience of your stay with us. We are glad that you left with a positive impression of our product and services and that we were able to exceed your expectations. Your positive feedback is a great source of motivation for each of us & we look forward to your patronage and to welcoming you back soon again!Warm regards,Team Hyatt Regency Amritsar

10/10 Excellent

Bimal

Travelled with family, Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Great hotel, near a mall good facilities and generally all good. Staff really friendly. I joined The Hyatt Dining Club, offered by Ganesh, it was a really good deal and recommend everyone to ask about it. I wish they had told me about it in Amritsar Hyatt! Definitely will look forward to another stay, hopefully soon
Stayed 1 night in Sep 2023
Response from Hyatt Regency Amritsar on Oct 19, 2023
Dear Bimal, Greetings from Hyatt Regency Amritsar!! It was indeed a pleasure to have you stay with us during your recent visit. Thank you for taking the time out to share your experience of your stay with us. We are glad that you left with a positive impression of our product and services and that we were able to exceed your expectations. Your positive feedback is a great source of motivation for each of us & we look forward to your patronage and to welcoming you back soon again! Warm regards, Team Hyatt Regency Amritsar

10/10 Excellent

Madhu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We has great experience. The ambience was great and room was clean
Stayed 1 night in Oct 2023
Response from Hyatt Regency Amritsar on Oct 19, 2023
Dear Madhu, Greetings from Hyatt Regency Amritsar!! It was indeed a pleasure to have you stay with us during your recent visit. Thank you for taking the time out to share your experience of your stay with us. We are glad that you left with a positive impression of our product and services and that we were able to exceed your expectations. Your positive feedback is a great source of motivation for each of us & we look forward to your patronage and to welcoming you back soon again! Warm regards, Team Hyatt Regency Amritsar

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Hyatt Regency Amritsar on Oct 19, 2023
Dear David, Greetings from Hyatt Regency Amritsar!! It was indeed a pleasure to have you stay with us during your recent visit. Thank you for taking the time out to share your experience of your stay with us. We are glad that you left with a positive impression of our product and services and that we were able to exceed your expectations. Your positive feedback is a great source of motivation for each of us & we look forward to your patronage and to welcoming you back soon again! Warm regards, Team Hyatt Regency Amritsar

8/10 Good

Sanjiv

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it’s an ok stay , it’s more 3.5 star . Staff is courteous , clean property and good location. We just had a hick up during check in as we came earlier. It’s ok to say that you cannot give the room before 3 pm instead saying that you are trying , sort of false hope. Once we have the room , I received a call that something is wrong with the adjoining room and we have to shift to another room. When we got late evening, were advised that they fixed it which is good. Will I stay again ? Not sure.
Stayed 1 night in Oct 2023
Response from Hyatt Regency Amritsar on Oct 10, 2023
Dear Sanjiv, Greetings from Hyatt Regency Amritsar!! Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, we can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Thank you for choosing Hyatt Regency Amritsar. We look forward to welcome you back with us. Best regards, Team Hyatt Regency Amritsar