Breakfast, lunch and dinner served

Reviews of ibis Amman

3 out of 5
ibis Amman
61 Mohd Fayadh Al Assaf Street, Po Box 4606, Amman

Reviews

7.6

Good

Rating 10 - Excellent. 115 out of 427 reviews" "
Rating 8 - Good. 177 out of 427 reviews" "
Rating 6 - Okay. 66 out of 427 reviews" "
Rating 4 - Poor. 36 out of 427 reviews" "
Rating 2 - Terrible. 33 out of 427 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

mohammed

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I paid the reservation via Expedia but the hotel refused to let me access my room. They told me you must pay Alain until we receive the money from Expedia. They were rude and I was in a hurry to take some rest before my next flight. They tricked me saying if you want your room pay first. So now I paid the room twice and it was dirty room. I didn’t use anything because I was scared of getting sick.
Stayed 1 night in Feb 2024
Response from Lama' on Mar 10, 2024
Dear Mr. Mohammed,Thank you so much for taking the time to write us a feedback about your recent stay at Ibis Amman.Please rest assured that we take feedback very seriously, and continuously look into the areas of possible Improvement.May we have the pleasure to welcome you again at Ibis Amman to exceed your expectations in your future visits. Kind RegardsLama’ AlmasarwahFront Office Manager

4/10 Poor

Derar, Amman

Business traveller
Disliked: Staff & service, property conditions & facilities
Very old furniture , bathroom’s decoration , needs a lot to be done
Stayed 1 night in Feb 2024
Response from lama' on Feb 22, 2024
Dear Mr DerarThank you for taking the time to tell us about your experience at the hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.We strive for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Adele HabaybehFront Office Supervisor

8/10 Good

WISSAM, TRIPOLI

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Normal
Stayed 4 nights in Jan 2024
Response from Adele on Feb 17, 2024
Dear Mr. WissamThank you so much for taking the time out to write us about your beautiful experience on your recent stay.Thank you truly for giving us the opportunity to serve you and for highlighting the lovely things we pride ourselves in and are known for.May we have the pleasure in seeing you again, and thank you once again for recommending us positively to the online community. Kind RegardsAdele HabaybehFront Office Supervisor

8/10 Good

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities
Not bad hotel
Stayed 3 nights in Jan 2024
Response from Lama' on Feb 8, 2024
Dear Mr. Mohammad,Thank you so much for taking the time out to write us about your beautiful experience on your recent stay.Thank you truly for giving us the opportunity to serve you and for highlighting the lovely things we pride ourselves in and are known for.May we have the pleasure in seeing you again, and thank you once again for recommending us positively to the online community. Kind RegardsLama’ AlmasarwahFront Office Manager

4/10 Poor

Ahmad

Business traveller
Disliked: Cleanliness, property conditions & facilities
Rooms not cleaned properly
Stayed 14 nights in Jan 2024
Response from lama' on Feb 8, 2024
Dear Mr. Ahmad,Thank you so much for taking the time to write us a feedback about your recent stay at Ibis Amman.Please rest assured that we take feedback very seriously, and continuously look into the areas of possible Improvement.May we have the pleasure to welcome you again at Ibis Amman to exceed your expectations in your future visits. Kind RegardsLama’ AlmasarwahFront Office Manager

10/10 Excellent

joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Y
Stayed 1 night in Jan 2024
Response from Lama'' on Jan 30, 2024
Dear Mr. Joseph,Thank you so much for taking the time out to write us about your beautiful experience on your recent stay.Thank you truly for giving us the opportunity to serve you and for highlighting the lovely things we pride ourselves in and are known for.May we have the pleasure in seeing you again, and thank you once again for recommending us positively to the online community. Kind RegardsLama’ AlmasarwahFront Office Manager

6/10 Okay

Omar, Riyadh

Business traveller
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
الفندق يحتاج إلى صيانة وطاقم النظافة بحتاج إلى رقابه عدى ذالك الفندق جيد وسعر مناسب
Stayed 1 night in Jan 2024
Response from lama' on Jan 19, 2024
Dear Mr. Omar Thank you so much for taking the time out to write us about your beautiful experience on your recent stay.Thank you truly for giving us the opportunity to serve you and for highlighting the lovely things we pride ourselves in and are known for.May we have the pleasure in seeing you again, and thank you once again for recommending us positively to the online community. Kind RegardsLama’ AlmasarwahFront Office Manager

10/10 Excellent

Rana

Stayed 1 night in Dec 2023
Response from Lama'' on Dec 19, 2023
Dear Ms RanaThank you so much for taking the time out to write us about your beautiful experience on your recent stay.Thank you truly for giving us the opportunity to serve you and for highlighting the lovely things we pride ourselves in and are known for.May we have the pleasure in seeing you again, and thank you once again for recommending us positively to the online community. Kind RegardsLama’ AlmasarwahFront Office Manager

8/10 Good

Fathi

Stayed 1 night in Dec 2023
Response from lama' on Dec 19, 2023
Dear Mr. FathiThank you so much for taking the time out to write us about your beautiful experience on your recent stay.Thank you truly for giving us the opportunity to serve you and for highlighting the lovely things we pride ourselves in and are known for.May we have the pleasure in seeing you again, and thank you once again for recommending us positively to the online community. Kind RegardsLama’ AlmasarwahFront Office Manager

8/10 Good

Alaa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Lama’ Almasarwah on Dec 7, 2023
Dear Mr. HassanThank you so much for taking the time out to write us about your beautiful experience on your recent stay.Thank you truly for giving us the opportunity to serve you and for highlighting the lovely things we pride ourselves in and are known for.May we have the pleasure in seeing you again, and thank you once again for recommending us positively to the online community. Kind RegardsLama’ AlmasarwahFront Office Manager

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities
It really good for the price you pay
Stayed 4 nights in Nov 2023
Response from Lama' Almasarwah on Dec 7, 2023
Dear Mr. HassanThank you so much for taking the time out to write us about your beautiful experience on your recent stay.Thank you truly for giving us the opportunity to serve you and for highlighting the lovely things we pride ourselves in and are known for.May we have the pleasure in seeing you again, and thank you once again for recommending us positively to the online community. Kind RegardsLama’ AlmasarwahFront Office Manager

6/10 Okay

Raslan

Business traveller
Disliked: Staff & service
Very close to almost every thing
Stayed 1 night in Nov 2023
Response from Lama' on Nov 19, 2023
Dear Mr. Raslan,Thank you so much for taking the time to write us a feedback about your recent stay at Ibis Amman.Please rest assured that we take feedback very seriously, and continuously look into the areas of possible Improvement.May we have the pleasure to welcome you again at Ibis Amman to exceed your expectations in your future visits. Kind RegardsLama’ AlmasarwahFront Office Manager

2/10 Terrible

Anas

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s very bad experience with ibis hotel they not allowed visitors at the hotel like I book the room for 2 adult but they say it’s not allow for any visitors and I ask for refund they money they say we can’t refund the money not recommend this hotel
Stayed 1 night in Nov 2023
Response from Lama' on Nov 15, 2023
Dear Mr. Anas,Thank you so much for taking the time to write us a feedback about your recent stay at Ibis Amman.Please rest assured that we take feedback very seriously, and continuously look into the areas of possible Improvement.May we have the pleasure to welcome you again at Ibis Amman to exceed your expectations in your future visits. Kind RegardsLama’ AlmasarwahFront Office Manager

4/10 Poor

Hasse

Stayed 1 night in Nov 2023
Response from Lama' on Nov 15, 2023
Dear Hasse,Thank you so much for taking the time to write us a feedback about your recent stay at Ibis Amman.Please rest assured that we take feedback very seriously, and continuously look into the areas of possible Improvement.May we have the pleasure to welcome you again at Ibis Amman to exceed your expectations in your future visits. Kind RegardsLama’ AlmasarwahFront Office Manager

2/10 Terrible

Fred, Sacramento

Disliked: Staff & service, amenities, property conditions & facilities
Rather run down, includng room upgrade. Staff between indifferent and hostile.
Stayed 1 night in Sep 2023

10/10 Excellent

Mahmoud

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
أحببت
مكان نظيف وموقع ممتاز وشباب مميزين بكل الاماكن داخل الفندق
Stayed 2 nights in Sep 2023
Response from Lama' on Oct 1, 2023
السيد محمود المحترم بعد التحیة نشكركم على إيجاد الوقت للإجابة على ھذة الإستمارة. نحن نقدر كثیرا تعلیقاتكم الإجابیة حول اقامتكم في فندق ايبيس عمان لقد قمت بمشاركة تعلیقاتكم مع فريق العمل لیكونوا على دراية بمشاركتھم في إرضائكم وكونھم عند حسن توقعاتكم. إن التقییم الإيجابي من عملاءنا يعتبر أفضل مكافئة لنا- شكرا نحن نتطلع للترحیب بكم مرة أخرى في فندقكم مع خالص الشكر و التقدير لماء المصاروة مدير الأستقبال

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, clean and safe
Stayed 1 night in Sep 2023
Response from Lama' on Oct 1, 2023
Dear Mr. Rene,Thank you so much for taking the time out to write us about your beautiful experience on your recent stay.Thank you truly for giving us the opportunity to serve you and for highlighting the lovely things we pride ourselves in and are known for.May we have the pleasure in seeing you again, and thank you once again for recommending us positively to the online community. Kind RegardsLama’ AlmasarwahFront Office Manager

8/10 Good

Imad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Lama' on Aug 15, 2023
Dear Mr. Imad,Thank you so much for taking the time out to write us about your beautiful experience on your recent stay.Thank you truly for giving us the opportunity to serve you and for highlighting the lovely things we pride ourselves in and are known for.May we have the pleasure in seeing you again, and thank you once again for recommending us positively to the online community. Kind RegardsLama’ AlmasarwahFront Office Manager

8/10 Good

Karim

Liked: Staff & service
Disliked: Property conditions & facilities
The staff are amazing. Excellent service pleasant and accommodating. The property location is centrally located to all attractions in Amman. The rooms and bathrooms are small and meed upgrade however everything in room was functioning and clean. The staff made up for the facility.
Stayed 7 nights in Jul 2023
Response from Lama' on Aug 15, 2023
Dear Mr. Karim,Thank you so much for taking the time out to write us about your beautiful experience on your recent stay.Thank you truly for giving us the opportunity to serve you and for highlighting the lovely things we pride ourselves in and are known for.May we have the pleasure in seeing you again, and thank you once again for recommending us positively to the online community. Kind RegardsLama’ AlmasarwahFront Office Manager

8/10 Good

Abdallah

Stayed 1 night in Jul 2023
Response from Lama' on Aug 29, 2023
Dear Mr. Abdallah,Thank you so much for taking the time out to write us about your beautiful experience on your recent stay.Thank you truly for giving us the opportunity to serve you and for highlighting the lovely things we pride ourselves in and are known for.May we have the pleasure in seeing you again, and thank you once again for recommending us positively to the online community. Kind RegardsLama’ AlmasarwahFront Office Manager

4/10 Poor

FARHAN

Stayed 1 night in Jul 2023
Response from Lama' on Aug 29, 2023
Dear Mr. Farhan,Thank you so much for taking the time to write us a feedback about your recent stay at Ibis Amman.Please rest assured that we take feedback very seriously, and continuously look into the areas of possible Improvement.May we have the pleasure to welcome you again at Ibis Amman to exceed your expectations in your future visits. Kind RegardsLama’ AlmasarwahFront Office Manager

6/10 Okay

Mazen

Liked: Staff & service
Stayed 1 night in Jul 2023
Response from Lama' on Jul 16, 2023
Dear Mr. Mazen,Thank you so much for taking the time to write us a feedback about your recent stay at Ibis Amman.Please rest assured that we take feedback very seriously, and continuously look into the areas of possible Improvement.May we have the pleasure to welcome you again at Ibis Amman to exceed your expectations in your future visits. Kind RegardsLama’ AlmasarwahFront Office Manager

8/10 Good

Fadi

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
There were a few small moths in my room upon check in and a slight stuffy smell.
Stayed 1 night in Jul 2023
Response from Lama' on Jul 16, 2023
Dear Mr. Fadi,Thank you so much for taking the time out to write us about your beautiful experience on your recent stay.Thank you truly for giving us the opportunity to serve you and for highlighting the lovely things we pride ourselves in and are known for.May we have the pleasure in seeing you again, and thank you once again for recommending us positively to the online community. Kind RegardsLama’ AlmasarwahFront Office Manager

10/10 Excellent

Mario

Stayed 1 night in Jul 2023
Response from Lama' on Aug 15, 2023
Dear Mr. Mario,Thank you so much for taking the time out to write us about your beautiful experience on your recent stay.Thank you truly for giving us the opportunity to serve you and for highlighting the lovely things we pride ourselves in and are known for.May we have the pleasure in seeing you again, and thank you once again for recommending us positively to the online community. Kind RegardsLama’ AlmasarwahFront Office Manager

8/10 Good

Bilal

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, clean, and very good staff.
Stayed 3 nights in Jun 2023
Response from Lama' on Jul 4, 2023
Dear Mr. Bilal,Thank you so much for taking the time out to write us about your beautiful experience on your recent stay.Thank you truly for giving us the opportunity to serve you and for highlighting the lovely things we pride ourselves in and are known for.May we have the pleasure in seeing you again, and thank you once again for recommending us positively to the online community. Kind RegardsLama’ AlmasarwahFront Office Manager

8/10 Good

Ahmad

Liked: Cleanliness, staff & service, property conditions & facilities
Near by
Stayed 1 night in Jun 2023
Response from Lama' on Jul 4, 2023
Dear Mr. Ahmad,Thank you so much for taking the time out to write us about your beautiful experience on your recent stay.Thank you truly for giving us the opportunity to serve you and for highlighting the lovely things we pride ourselves in and are known for.May we have the pleasure in seeing you again, and thank you once again for recommending us positively to the online community. Kind RegardsLama’ AlmasarwahFront Office Manager

8/10 Good

amin

Liked: Staff & service
Stayed 1 night in Jun 2023
Response from Lama' on Jun 19, 2023
Dear Mr. Amin,Thank you so much for taking the time out to write us about your beautiful experience on your recent stay.Thank you truly for giving us the opportunity to serve you and for highlighting the lovely things we pride ourselves in and are known for.May we have the pleasure in seeing you again, and thank you once again for recommending us positively to the online community. Kind RegardsLama’ AlmasarwahFront Office Manager

10/10 Excellent

Mohammed, Mississauga

Liked: Cleanliness, staff & service, property conditions & facilities
Location is perfect staff are good may be the ventilation in the room isnt perfect a slight smell in the room which wasnt a big issue for me i would stay there again price is reasonable
Stayed 3 nights in May 2023
Response from Lama' on Jun 4, 2023
Dear Mr. Mohammed,Thank you so much for taking the time out to write us about your beautiful experience on your recent stay.Thank you truly for giving us the opportunity to serve you and for highlighting the lovely things we pride ourselves in and are known for.May we have the pleasure in seeing you again, and thank you once again for recommending us positively to the online community. Kind RegardsLama’ AlmasarwahFront Office Manager

8/10 Good

Mohammed

Business traveller
Liked: Staff & service
It took property managet over 45 minutes to confirm my reservation with Expedia. He was curious, but he could not bypass the system eventhough I was staying in the room for under 3 hours and I really needed those three hours of sleep
Stayed 1 night in May 2023
Response from Lama' on May 31, 2023
Dear Mr. Mohammed,Thank you so much for taking the time to write us a feedback about your recent stay at Ibis Amman.Please rest assured that we take feedback very seriously, and continuously look into the areas of possible Improvement.May we have the pleasure to welcome you again at Ibis Amman to exceed your expectations in your future visits. Kind RegardsLama’ AlmasarwahFront Office Manager

8/10 Good

Fathi

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2023
Response from Lama' on May 18, 2023
Dear Mr. Fathi,Thank you so much for taking the time out to write us about your beautiful experience on your recent stay.Thank you truly for giving us the opportunity to serve you and for highlighting the lovely things we pride ourselves in and are known for.May we have the pleasure in seeing you again, and thank you once again for recommending us positively to the online community. Kind RegardsLama’ AlmasarwahFront Office Manager

10/10 Excellent

rana

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Apr 2023
Response from Lama' on May 18, 2023
Dear Mrs. Rana,Thank you so much for taking the time out to write us about your beautiful experience on your recent stay.Thank you truly for giving us the opportunity to serve you and for highlighting the lovely things we pride ourselves in and are known for.May we have the pleasure in seeing you again, and thank you once again for recommending us positively to the online community. Kind RegardsLama’ AlmasarwahFront Office Manager

2/10 Terrible

Shrooq

Stayed 1 night in May 2023
Response from Lama' on May 18, 2023
Dear Mrs. Shrooq,Thank you so much for taking the time to write us a feedback about your recent stay at Ibis Amman.Please rest assured that we take feedback very seriously, and continuously look into the areas of possible Improvement.May we have the pleasure to welcome you again at Ibis Amman to exceed your expectations in your future visits. Kind RegardsLama’ AlmasarwahFront Office Manager

8/10 Good

Yazeed

Liked: Cleanliness, staff & service
Nothing
Stayed 6 nights in Apr 2023
Response from Lama' on May 18, 2023
Dear Mr. Yazeed,Thank you so much for taking the time out to write us about your beautiful experience on your recent stay.Thank you truly for giving us the opportunity to serve you and for highlighting the lovely things we pride ourselves in and are known for.May we have the pleasure in seeing you again, and thank you once again for recommending us positively to the online community. Kind RegardsLama’ AlmasarwahFront Office Manager

8/10 Good

amin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 1 night in Apr 2023
Response from Lama' on May 3, 2023
Dear Mr Amin,Thank you so much for taking the time out to write us about your beautiful experience on your recent stay.Thank you truly for giving us the opportunity to serve you and for highlighting the lovely things we pride ourselves in and are known for.May we have the pleasure in seeing you again, and thank you once again for recommending us positively to the online community. Kind RegardsLama’ AlmasarwahFront Office Manager

6/10 Okay

Ahmed

Disliked: Cleanliness, staff & service, property conditions & facilities
Ok for the price
Stayed 5 nights in Apr 2023
Response from Lama' on May 3, 2023
Dear Mr. Ahmed,Thank you so much for taking the time out to write us about your beautiful experience on your recent stay.Thank you truly for giving us the opportunity to serve you and for highlighting the lovely things we pride ourselves in and are known for.May we have the pleasure in seeing you again, and thank you once again for recommending us positively to the online community. Kind RegardsLama’ AlmasarwahFront Office Manager

10/10 Excellent

Abla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Response from Lama' on May 3, 2023
Dear Mrs. Abla,Thank you so much for taking the time out to write us about your beautiful experience on your recent stay.Thank you truly for giving us the opportunity to serve you and for highlighting the lovely things we pride ourselves in and are known for.May we have the pleasure in seeing you again, and thank you once again for recommending us positively to the online community. Kind RegardsLama’ AlmasarwahFront Office Manager

8/10 Good

Ahmed

Business traveller
Liked: Staff & service
Good hotel.
Stayed 1 night in Apr 2023
Response from Lama' on May 3, 2023
Dear Mr. Ahmed,Thank you so much for taking the time out to write us about your beautiful experience on your recent stay.Thank you truly for giving us the opportunity to serve you and for highlighting the lovely things we pride ourselves in and are known for.May we have the pleasure in seeing you again, and thank you once again for recommending us positively to the online community. Kind RegardsLama’ AlmasarwahFront Office Manager

2/10 Terrible

Lina

Business traveller
Disliked: Cleanliness, staff & service
location of hotel is good. but not very clean hotel and breakfast was not fresh.
Stayed 1 night in Mar 2023
Response from Lama' on Apr 3, 2023
Dear Mrs. Lina,Thank you so much for taking the time to write us a feedback about your recent stay at Ibis Amman.Please rest assured that we take feedback very seriously, and continuously look into the areas of possible Improvement.May we have the pleasure to welcome you again at Ibis Amman to exceed your expectations in your future visits. Kind RegardsLama’ AlmasarwahFront Office Manager

10/10 Excellent

Shawqi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Lama' on Apr 11, 2023
Dear Mr. Shawqi,Thank you so much for taking the time out to write us about your beautiful experience on your recent stay.Thank you truly for giving us the opportunity to serve you and for highlighting the lovely things we pride ourselves in and are known for.May we have the pleasure in seeing you again, and thank you once again for recommending us positively to the online community. Kind RegardsLama’ AlmasarwahFront Office Manager

8/10 Good

Lujain

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023
Response from Lama' on Mar 28, 2023
Dear Mrs. Lujain,Thank you so much for taking the time out to write us about your beautiful experience on your recent stay.Thank you truly for giving us the opportunity to serve you and for highlighting the lovely things we pride ourselves in and are known for.May we have the pleasure in seeing you again, and thank you once again for recommending us positively to the online community. Kind RegardsLama’ AlmasarwahFront Office Manager

10/10 Excellent

Howard How Yen

Stayed 1 night in Mar 2023
Response from Lama' on Apr 11, 2023
Dear Mr. Yen,Thank you so much for taking the time out to write us about your beautiful experience on your recent stay.Thank you truly for giving us the opportunity to serve you and for highlighting the lovely things we pride ourselves in and are known for.May we have the pleasure in seeing you again, and thank you once again for recommending us positively to the online community. Kind RegardsLama’ AlmasarwahFront Office Manager

10/10 Excellent

Mike ThatGuy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, clean rooms. Reasonably priced
Stayed 1 night in Feb 2023
Response from Lama' on Mar 28, 2023
Dear Mr. Mike,Thank you so much for taking the time out to write us about your beautiful experience on your recent stay.Thank you truly for giving us the opportunity to serve you and for highlighting the lovely things we pride ourselves in and are known for.May we have the pleasure in seeing you again, and thank you once again for recommending us positively to the online community. Kind RegardsLama’ AlmasarwahFront Office Manager

8/10 Good

Jordan federation

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Lama' on Mar 19, 2023
Dear Mr. Saddam,Thank you so much for taking the time out to write us about your beautiful experience on your recent stay.Thank you truly for giving us the opportunity to serve you and for highlighting the lovely things we pride ourselves in and are known for.May we have the pleasure in seeing you again, and thank you once again for recommending us positively to the online community. Kind RegardsLama’ AlmasarwahFront Office Manager

8/10 Good

Ahmad

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2023
Response from Lama' on Mar 19, 2023
Dear Mr. Ahmad,Thank you so much for taking the time out to write us about your beautiful experience on your recent stay.Thank you truly for giving us the opportunity to serve you and for highlighting the lovely things we pride ourselves in and are known for.May we have the pleasure in seeing you again, and thank you once again for recommending us positively to the online community. Kind RegardsLama’ AlmasarwahFront Office Manager

8/10 Good

Mike ThatGuy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Lama' on Mar 28, 2023
Dear Mr. Mike,Thank you so much for taking the time out to write us about your beautiful experience on your recent stay.Thank you truly for giving us the opportunity to serve you and for highlighting the lovely things we pride ourselves in and are known for.May we have the pleasure in seeing you again, and thank you once again for recommending us positively to the online community. Kind RegardsLama’ AlmasarwahFront Office Manager

10/10 Excellent

mohameed

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Lama' on Feb 28, 2023
Dear Mr. Mohammed,Thank you so much for taking the time out to write us about your beautiful experience on your recent stay.Thank you truly for giving us the opportunity to serve you and for highlighting the lovely things we pride ourselves in and are known for.May we have the pleasure in seeing you again, and thank you once again for recommending us positively to the online community. Kind RegardsLama’ Almasarwah

10/10 Excellent

Mike ThatGuy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in process was fast and easy and the staff was very helpfull
Stayed 1 night in Feb 2023
Response from Lama' on Feb 28, 2023
Dear Mike,Thank you so much for taking the time out to write us about your beautiful experience on your recent stay.Thank you truly for giving us the opportunity to serve you and for highlighting the lovely things we pride ourselves in and are known for.May we have the pleasure in seeing you again, and thank you once again for recommending us positively to the online community. Kind RegardsLama’ Almasarwah

6/10 Okay

Ghinwa

Business traveller
Liked: Staff & service, property conditions & facilities
The location is convenient. There is a small mall just across the road where you can find your main needs. The hotel is relatively affordable. Amenities are acceptable. The basic services are available.
Stayed 3 nights in Feb 2023
Response from Lama' on Feb 22, 2023
Dear Mr. Ghinwa,Thank you so much for taking the time out to write us about your beautiful experience on your recent stay.Thank you truly for giving us the opportunity to serve you and for highlighting the lovely things we pride ourselves in and are known for.May we have the pleasure in seeing you again, and thank you once again for recommending us positively to the online community. Kind RegardsLama’ AlmasarwahFront Office Manager

8/10 Good

fernelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2023
Response from Lama' on Mar 19, 2023
Dear Valued Guest,Thank you so much for taking the time out to write us about your beautiful experience on your recent stay.Thank you truly for giving us the opportunity to serve you and for highlighting the lovely things we pride ourselves in and are known for.May we have the pleasure in seeing you again, and thank you once again for recommending us positively to the online community. Kind RegardsLama’ AlmasarwahFront Office Manager

8/10 Good

Talal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from Lama' on Feb 7, 2023
Dear Mr. Talal,Thank you so much for taking the time out to write us about your beautiful experience on your recent stay.Thank you truly for giving us the opportunity to serve you and for highlighting the lovely things we pride ourselves in and are known for.May we have the pleasure in seeing you again, and thank you once again for recommending us positively to the online community. Kind RegardsLama’ AlmasarwahFront Office Manager