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Reviews of Hôtel Victor Hugo

Hôtel Victor Hugo
2 Rue de l'Oratoire, Amiens

Reviews

8.2

Very good

Rating 10 - Excellent. 20 out of 74 reviews" "
Rating 8 - Good. 43 out of 74 reviews" "
Rating 6 - Okay. 9 out of 74 reviews" "
Rating 4 - Poor. 0 out of 74 reviews" "
Rating 2 - Terrible. 2 out of 74 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Lynne

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We were disappointed the Hotel was unmanned when we arrived early morning meaning we had to lug our luggage around until 5pm over cobbled streets, in the heat of the day, as there was nowhere to store our luggage. However, the Hotel was comfortable despite no air-conditioning. The Hotel is in a convenient location for walking to the Notre Dame Cathedral, eateries and old town by the river. Breakfast was basic but gave us a good start to the day. Initially there was a language barrier as the service team do not speak English but we overcame this by using sign language and kept communication short and precise. Stairs are narrow and steep because the Hotel is very old. It could do with a little maintenance. We didn't let this ruin our stay.
Stayed 2 nights in Aug 2023

6/10 Okay

Mark

Travelled with partner
Check in arrangements are a little awkward when travelling long distances. Room was clean. Location excellent. Parking a challenge
Stayed 1 night in Aug 2023

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cosy, comfortable and a stones throw from the magnificent cathedral. Check in was fast and pain free.
Stayed 1 night in Aug 2023

2/10 Terrible

Diana

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The room was dirty and noisy. The bedsheets were stained and covered in dog hair. There was a barking dog in the room next to us and it’s kept us up all night.
Stayed 1 night in May 2023
Response from PHIL on Jun 5, 2023
bonjour,nous sommes désolé que votre séjour se soit mal passé.Malheureusement nous ne maitrisons pas le manque de savoir vivre de nos locataires.Par contre ,en ce qui concerne votre chambre :il n'y a jamais eu de chien dans votre chambre.Les draps évidement sont changés après chaque départ et la chambre nettoyée.Que vous ayez passé une mauvaise nuit à cause des voisins, nous l'entendons,mais nous n'acceptons pas que vous remettiez en cause notre travail.cordialementla Direction

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2023

8/10 Good

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area is actually somewhat noisy at night with cars and young people on the streets. Wifi was erratic, and hotel room walls are very thin. Otherwise it’s a well kept and well run small hotel with friendly staff. Very clean!
Stayed 2 nights in Sep 2021

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Victor Hugo
Right by the Cathedral, great location in centre. Small but clean & comfy room, great shower. Didn't opt for bkfst as so many cafes etc around. Would be happy to stay again
Stayed 1 night in Oct 2019

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, comfort and value!
Friendly, helpful staff; charming room, comfy bed, large bathroom and unbeatable central location! Could walk to all major sites.
Stayed 1 night in Sep 2019

8/10 Good

Carolyn

Liked: Cleanliness, staff & service
Great location
Rooms need some updating but are nice and clean but the location is awesome with a very short walk to the cathedral and cafes we loved our stay in Amiens
Stayed 1 night in Aug 2019

8/10 Good

Lance

Liked: Staff & service, room comfort
Stayed 3 nights in Jul 2019

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Boris was super great, helpful, room was small, lived this place.
Stayed 2 nights in May 2019

10/10 Excellent

Sheryl L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice for hotel in Amiens
I spent two nights in November. Location of this hotel is good. I walked from the rail station and walked to all the sights I wanted to see including the magnificent Amiens Cathedral, so location was very convenient. No lift but the kind efficient young man at reception carried my bags. The room was big, window opening onto the street. Area quiet, safe. Breakfast was good. Reasonable price for my stay No complaint. I found it a good choice.
Stayed 2 nights in Nov 2018
Response from Mathilde & Boris on Jan 30, 2019
Thank you very much for your comment. See you soon

8/10 Good

Julie

Liked: Cleanliness
Adequate place
This is an older hotel but is adequate. There was no one at reception and we could not get in so we had to make an international call. The gentleman answered and provided the door code so we could enter. We stayed in room #10 which is right by the front door and under the stairs so we could hear everyone traipsing up/down the stairs and entering/leaving the building. The bed was older with a v in the middle but it was okay. The hotel is a 3 minute walk from a lively night scene and down the street from the cathedral.
Stayed 1 night in Nov 2018

8/10 Good

Alec

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly comfortable place to stay.
Stayed 2 nights in Oct 2018

6/10 Okay

Verified traveller

Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Quirky, clean and quiet well located hotel. Friendly staff and cheap!
Stayed 1 night in Sep 2018

8/10 Good

Sharon, Houston, TX. USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is close to the Cathedral & an easy walk from the train station. The owner speaks English, is personable and helpful. When we wanted to expand our stay one day he diligently contacted other hotels. Recommend noting in write up that most rooms are up a narrow staircase; yet owner kindly carried our luggage. Restaurants nearby were excellent & regional fare.
Stayed 2 nights in Sep 2018

6/10 Okay

Steve, Winnipeg

Liked: Cleanliness
We ordered the small breakfast but received slightly more than the small breakfast yet not the full breakfast and then were charged for the full breakfast. Communication in English was not great. Quirky eclectic style which may not be to some tastes.
Stayed 1 night in Aug 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
I arrived at the hotel around 1:30 p.m. It was raining and the hotel was locked. There was a handwritten sign on the front door in French with a phone number. I called the phone number and it was an invalid phone number.
Stayed 1 night in Aug 2018

8/10 Good

Ann, Australia

Liked: Cleanliness, staff & service
Charm and convenience
Excellent location, only 5 mins walk to the station and the cathedral. Close to shops and cafes. Delicious simple breakfast in charming breakfast room. Room was simply furnished but comfortable and clean, as well as spacious enough. Manager was helpful, cheerful and readily available.
Stayed 1 night in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
All that's needed
We stayed in the family room with our 2 children. The room is basic but clean and the staff were very helpful and spoke English. This is a charming little place. A bit outdated, but all you need when staying the night in Amiens. Close to town for restaurants.
Stayed 1 night in Apr 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central location
Nice small friendly hotel close to the center. The Amiens cathedral just a couple of minutes walk away. There are some good restaurants close by. There is no lift. The bed was comfortable and the breakfast was adequate. The WiFi worked well in the room.
Stayed 3 nights in Mar 2018

8/10 Good

olivier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
accueil super
impossible d'annuler une nuit sur le site hotel.com 30s pour consulter un code et le reporter c'est pas suffisant!
Stayed 3 nights in Aug 2023

8/10 Good

Antoine

Business traveller
Liked: Cleanliness, staff & service
Charmant petit hôtel
Charmant petit hôtel très proche de la cathédrale. Les escaliers sont un peu difficile surtout avec la valise. La literie grinçait un peu. Le personnel est très agréable et de bons conseils.
Stayed 1 night in Jul 2023

8/10 Good

Uta

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Victor Hugo
Kleines nettes Hotel von wo aus man alles sehenswerte sehr schnell zu Fuß erreichen konnte!
Stayed 1 night in Jun 2023

6/10 Okay

Eric

Liked: Cleanliness, staff & service
Disliked: Room comfort
Bien placé
Accueil sympathique mais confort moyen si chambre rdc sur rue : très bruyant si fenêtre ouverte, 1 seule table de nuit pour lit double. Mauvaise odeur sdb. Mais hôtel pas très cher et proche des restaurants et de la cathédrale.
Stayed 1 night in May 2023

8/10 Good

Felix

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2023

8/10 Good

Ingrid

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

jean-claude

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2022

10/10 Excellent

Hakyong

Stayed 1 night in Aug 2022

10/10 Excellent

Josépha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfait
Tout a été parfait de l’accueil au départ, le gérant nous a fait nous sentir comme à la maison, la chambre était d’un confort dingue ( on a dormi comme des bébés dès la première nuit ). Vraiment top, rapport qualité prix incomparable.
Stayed 2 nights in Aug 2022

10/10 Excellent

Geneviève

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accueil très agréable
Accueil très agréable.
Stayed 2 nights in Jun 2022
Response from PHIL on Jul 2, 2022
Heureux que notre hôtel vous ai plu. Au plaisir

8/10 Good

CHRISTOPHE

Stayed 2 nights in Jun 2022

8/10 Good

pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022
Response from PHIL on May 31, 2022
Merci ,au plaisir

8/10 Good

mireille

Stayed 1 night in May 2022
Response from PHIL on May 31, 2022
merci pour vos encouragements

10/10 Excellent

Benjamin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon rapport qualité prix, l'accueil en plus.
Très bon accueil, chambre confortable, petit déjeuner avec un véritable service. L'hotelier est souriant, serviable et à l'écoute.
Stayed 1 night in Jan 2022
Response from PHIL on Feb 2, 2022
Merci Benjamin, cela fait plaisir en ces temps difficile. cordialement

10/10 Excellent

laure

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Situation au top
Hôtel super bien situé, au cœur du centre ville et de la cathédrale ! Quartier très calme cependant. Accueil sympathique, chambre agréable, la salle d’eau est petite mais j’ai apprécié la pression de la douche. Je recommande cet hôtel, un petit rafraîchissement serait un plus…
Stayed 1 night in Dec 2021
Response from PHIL on Feb 2, 2022
Merci Laure. Au plaisir.

8/10 Good

Alexandre

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Agréable séjour affaires centre Amiens
Agréable séjour affaires centre Amiens Hotel proche de la Cathédrale et de la gare Personnel de l'hotel très agréable Chambre propre à la décoration sommaire Attention aux 3 étages sans ascenceurs
Stayed 1 night in Oct 2021

6/10 Okay

JOEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
À privilégier en hiver
Tout est correct, sauf le bruit de la rue, passage incessant de véhicules interdisant de laisser la fenêtre ouverte. insonorisation correcte mais pas de climatisation. très bien accueil.
Stayed 1 night in Aug 2021

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel très agréable
La chambre a été louée dans cet hôtel pour des raisons "professionnelles" (concours) . Cet hôtel est très bien situé dans la ville d'Amiens et l'accés aux chambres y est facilité par un digicode qui permet d'y accéder aux heures que l'on souhaite (grande flexibilité de l'accés) ce qui étaoit très important pour moi. L'accueil était parfait ainsi que la chambre et la propreté. Je recommande cet hôtel.
Stayed 3 nights in Apr 2021
Response from Philippe on Apr 22, 2021
Merci, William. A bientôt

8/10 Good

Delphine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon séjour en amoureux
Bon séjour jour de quatre nuits dans cet hôtel très proche de la cathédrale, du centre ville et de la maison de Jules Verne. Personnels sympathiques et aux petits soins. Petit-déjeuner (deux formules) copieux. Demander le côté cour si risque d'être gêné par le bruit normal de la ville.
Stayed 4 nights in Oct 2020

8/10 Good

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Petit hôtel sympa qui vient de changer de propriétaire et où les chambres viennent d’être rénovées. Prix de la nuitée très intéressant avec Le petit déjeuner présenté sous deux formules.
Stayed 1 night in Sep 2020
Response from Philippe on Sep 23, 2020
Merci pour vos encouragements

6/10 Okay

Bernard

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon séjour, Proprietaire très serviable et aidant
Stayed 1 night in Sep 2020
Response from Philippe on Sep 16, 2020
Merci , au plaisir.

8/10 Good

Jean-Christophe

Liked: Cleanliness, staff & service, property conditions & facilities
Tres bon accueil, les personnes sont serviables et aux petits soins. Et arrangeants pouf le règlement.
Stayed 1 night in Aug 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2020

6/10 Okay

Verified traveller

Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
très bien pour une étape sans historie
Hôtel simple et un peu défraîchi, mais propre et bien placé. Patron accueillant, très sympathique et arrangeant. Les chambres côté cours sont très calmes. Formule déjeuner express d'un excellent rapport qualité prix. Bref, très bien pour une étape sans histoire.
Stayed 1 night in Feb 2020
Response from PP on Feb 15, 2020
Merci pour vos commentaires, qui nous confortent dans notre quotidien.Au plaisir.